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Should have contributed in couple of implementations More customization implementation would be an added advantage Ideally these should be able

to Interface with L2, L3 and Implementation teams Review the current roll outs Analyze the issue trends Suggest necessary corrections or improvements Suggest a road map for service management post implementation

We are looking for SAP CRM Functional Consultants with the below specified skill s: * Should have done various projects in Implementation, Support, Enhancement, Rol l-Out, Upgradation etc. * Should have exposure in Services, Marketing, Sales, Web UI. * Experience from CRM 5.0 to CRM 7.0.

Position Summary: The Business Analyst conducts research as well as monitors, maintains, and optim izes business solutions. Key Position Responsibilities: Gather user requirements to develop solutions and alternatives. Evaluate information gathered from multiple sources, reconcile conflicts, and di stinguish user requests from the underlying true needs. Communicate and collaborate with users to analyze information needs and function al requirements. Work with users to define concepts under direction of project leaders. Serve as the conduit between the user community and the software development tea m through which requirements flow. Develop requirements specifications according to standard templates. Liaise between the business, technology teams and support teams. Comply with company s Global IT Policies & Procedures. Perform other duties as assigned . Minimum Requirements/Qualifications: Equivalent work experience acceptable. Relevant technical certificates a plus. 3-4 years work experience. At least one full cycle implementation involving CIN ( country India specific ). Knowledgeable about SD configuration features: a) All features of the Sales (Order to cash )cycle with configuration. b) All features of the inventory management areas. c) All features about the valuation design and its interface with FICO with conf iguration. d) Preferred on Service management Module. e) Knowledgeable about interfaces with PP Module.

f) Overall Pricing Porcedures configuration. g) Overall SD-CIN configuration. Good knowledge and experience with excise related settings in the MM area and in the SD area. SAP standard reporting capabilities should be managed. Should be able to handle all day-to-day operations related issues independently. Should be able to interact with the respective core team member to effectively c ommunicate issues which need design related fixes. Demonstrates self-discipline and motivation in all aspects of job performance. Strong troubleshooting skills. Ability to communicate technical concepts to technical and non-technical audienc e. Able to complete assignment with minimal direction. Must be able to work in a high-pressure team environment, handle multiple tasks and react quickly to networking problems and issues. Must adapt to rapidly changing technologies. Enhanced PC knowledge and skill sets utilizing Microsoft products. Interest in expanding one s knowledge in the technology industry. Strong analytical and product management skills required, including a thorough u nderstanding of how to interpret customer business needs and translate them into application and operational requirements. Excellent verbal and written communication skills and the ability to interact pr ofessionally with a diverse group, executives, managers, and subject matter expe rts.

* Excellent communication Skills.

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