NavLink Company Profile, Capabilities & Value Proposition

NavLink

About NavLink
NavLink is a provider and enabler of managed ICT services managed enterprise services, networking solutions and cloud services to telecom operators, medium and large enterprises in over 17 countries throughout Europe, the Middle East and Africa (EMEA). . Founded in 1996, NavLink was one of the early adopters and pioneers in introducing IP services in the Middle East (ME) and has since established a stellar reputation with its customers and partners, based on trust, outstanding technical skills, mutually beneficial partnerships, and delivering on commitments. Currently, NavLink enjoys deep, strategic relationships with l di d t t i l ti hi ith leading t l telecommunications carriers. i ti i NavLink operates its own carrier class data center in Nice, France part of AT&Ts 30 global data centers. NavLink is expanding AT&T footprint for MPLS Nodes and acts as AT&T s AT&Ts service delivery arm for enterprise customers in the Middle East and Africa Africa. NavLink operators Internet Data Centers (IDCs) and Network Operation Centers (NOCs) in Qatar with Qatar Telecom - Qtel and in Saudi with Saudi Telecom - STC with a roll-out expansion plan in the region roll out region. AT&T and Qtel are strategic investors in NavLink 2011 15 year anniversary with excellent customer referrals include ISPs/PTTs, financial institutions, media companies, governments, large multinationals, AT&T and its customers
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NavLink Geographical Presence

Offices and Operations: San Francisco, USA; Nice, France; Geneva, Switzerland; Beirut, Beirut Lebanon; Dubai, UAE; Doha, Qatar; Riyadh, Jeddah and Dammam Saudi Arabia Dubai Doha Riyadh Dammam,

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NavLink Managed Services Value Proposition

NavLink N Li k enables and partner with T l bl d i h Telecom Operators to create a smart-pipe and provide an entire portfolio of high value managed services to the enterprise market NavLink is uniquely positioned to address regional cloud computing needs with connectivity, connectivity data centers and resources

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NavLink Business Units & Services

ENS
Enterprise Networking Services

I&MS
Integration & Managed Services

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Enterprise Networking Services - ENS

ENS O Overview i Provides networking services to AT&T customers throughout the Middle East & North Africa (MENA) Works with partners to pursue opportunities throughout MENA networking

ENS
Enterprise Networking Services

Expands AT&Ts Global Network (AGN) through partnerships

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Integration & Managed Services I&MS

I&MS O Overview i Assists customers to design, develop, deploy, operate and maintain IP based IT infrastructure services and carrier-class data centers and NOCs Provides managed WAN, CPE and IP Infrastructure services including design, deployment, monitoring, and management services Runs carrier-class data centers and provides managed hosting services

I&MS
Integration & Managed Services

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NavLink Footprint
France

Lebanon b Tunisia Morocco

Jordan

Kuwait

Bahrain Algeria Libya Egypt

Pakistan

Saudi Arabia Oman

U UAE

Qatar

Middle East, Levant & North Africa

ExistingDatacenter Existing Datacenter ExistingAGNNode

ExistingNOC PlannedAGNNode PlannedNOC

A growing portfolio of services

NavLink has focused its products and service developments on what customers want and will pay for. The below Managed Services are all core services to enterprise customers It is worth noting that Enterprises customers. spend more on services than on minutes.

HIGH

Virtualization and Cloud Services Business Continuity , Disaster Recovery & Content Distribution

Value to End User / Co t omplexity

(Primarily performed remotely)

Managed Services

Managed IP Infrastructure Applications (located at customer premises or in a data center) Managed IP Telephony and LAN System & Application Monitoring Backup & Restore Services Internet Access, Network & Security Services Co-location C l ti

Managed Security

(Primarily performed from Data Center)

Managed Hosting Services

Managed Router R t

Value-Added Services Enterprise Hosting Services Basic Services

LOW

AT&T Regional & Global MPLS Connectivity services g y

Portfolio of services / NavLink Run IDCs

Professional Services
Software-as-a-Service

Cloud-Based Services & Virtualization (*) ( )

Platform as a Service Platform-as-a-Service Infrastructure-as-a-Service

Industry Specific Solutions

Value-Added Services
Content Distribution Services

System & Application Management Services

Enterprise Managed Hosting Services

System & Application Monitoring Services Backup & Restore Services

Basic Hosting Services

Security Services Internet Access & Network Services Co-Location Services

* Cloud-based services are under development, virtualization is being deployed in few data centers NavLink Proprietary 10

NavLink Enablement Services

Hosting and Managed Services Portfolio Definition and Service Descriptions Pricing recommendations Assistance in the development of Hosting and Managed Services Sales and Marketing Plans Technology and operations know-how per proven processes and procedures 24x7 operation to deliver the hosting and managed services Global NOCs support Sales and Pre-sales support using proven templates Solution center to provide global networking, hosting and managed solutions for the Operators customers

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Value to the end-customer

Escape the CapEx trap and control operating costs Improve company focus: Free internal resources for other purposes, allow I f F i t l f th ll Enterprises to focus on their core business & deriving value Gain access to world-class capabilities Accelerate reengineering A l t i i Operators will also bring additional value to the end customer by providing: idi
Recommendation for upgrades (memory, bandwidth, ) Quicker resolution time => less down time/lost revenue Pro-active interventions based on problems happening with other customers or in other countries end-to-end management (awareness and action on observed local access and core network problems)

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Benefits to Telecom Operators

The advantages and cost savings to the Telecom Operators are numerous, including: Roll out of high-value services quickly efficiently and profitably high value quickly, Time to market including benefit from advances and service introductions in other countries One stop shop f end customers needs of hosting and managed services from O h for d d fh i d d i f architecture, deployment, and operation Cost savings, including cost of continuous education into new technologies NavLink proven track record and Sales successes Increased Customer Stickiness Regional and international reach as a solution provider with carrier class global data center locations and NOCs Operator retains relationship with customers the NavLink partnership would be invisible to customers Use NavLink Solution Center to respond in a timely manner to customer requirements and to benefit from existing pre-sales templates, technology partners and to access a wide coverage of products, services and solutions offered by NavLink.

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Team and Methodology

Design Deploy Manage/Report
Network Service App. Performance Requirements Partner Ops Center Engineer & Implement
Operate & Manage

Evolve

NavLink Ops Center

Client Servicing Team

Specifications
App Performance Hardware Config Software Config Service level Capacity Cost

Mgd Components/ Mgd Environment

Define configuration Engineer performance Test configuration

Operate

Mgd Components/ Mgd Environment

Change Management Inventory Management Capacity Planning Maintenance & Support Stewardship Reviews

Monitoring Fault Management Network, HW, OS & Data Management Help Desk

Performance, Service Level Reporting Portal Access

Manage Business Continuity

Applications Data & Servers Networks

Sample References

Saudi Ministry of Health

Saudi Ministry Saudi Ministry Saudi Ministry of Interior of Education of Justice

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