Q.1 Write a note on the functions of management.

[10] Functions of management Management has been described as a social process involving responsibility for economical and effective planning & regulation of operation of an enterprise in the fulfillment of given purposes. It is a dynamic process consisting of various elements and activities. These activities are different from operative functions like marketing, finance, purchase etc. Rather these activities are common to each and every manger irrespective of his level or status. Different experts have classified functions of management. According to George & Jerry, There are four fundamental functions of management i.e. planning, organizing, actuating and controlling. According to Henry Fayol, To manage is to forecast and plan, to organize, to command, & to control. Whereas Luther Gullick has given a keyword POSDCORB where P stands for Planning, O for Organizing, S for Staffing, D for Directing, Co for Co-ordination, R for reporting & B for Budgeting. But the most widely accepted are functions of management given by KOONTZ and ODONNEL i.e. Planning, Organizing, Staffing, Directing Controlling. For theoretical purposes, it may be convenient to separate the function of management but practically these functions are overlapping in nature i.e. they are highly inseparable. Each function blends into the other & each affects the performance of others. 1. Planning It is the basic function of management. It deals with chalking out a future course of action & deciding in advance the most appropriate course of actions for achievement of pre-determined goals. According to KOONTZ, Planning is deciding in advance what to do, when to do & how to do. It bridges the gap from where we are & where we want to be. A plan is a future course of actions. It is an exercise in problem solving & decision making. Planning is determination of courses of action to achieve desired goals. Thus, planning is a systematic thinking about ways & means for accomplishment of pre-determined goals. Planning is necessary to ensure proper utilization of human & non-human resources. It is all pervasive, it is an intellectual activity and it also helps in avoiding confusion, uncertainties, risks, wastages etc. 2. Organizing It is the process of bringing together physical, financial and human resources and developing productive relationship amongst them for achievement of organizational goals. According to Henry Fayol, To organize a business is to provide it with everything useful or its functioning i.e. raw material, tools, capital and personnels. To organize a business involves determining & providing human and non-human resources to the organizational structure. Organizing as a process involves: Identification of activities. Classification of grouping of activities. Assignment of duties. Delegation of authority and creation of responsibility. Coordinating authority and responsibility relationships.

3. Staffing It is the function of manning the organization structure and keeping it manned. Staffing has assumed greater importance in the recent years due to advancement of technology, increase in size of business, complexity of human behavior etc. The main purpose o staffing is to put right man on right job i.e. square pegs in square holes and round pegs in round holes. According to Kootz & ODonell, Managerial function of staffing involves manning the organization structure through proper and effective selection, appraisal & development of personnel to fill the roles designed un the structure. Staffing involves: Manpower Planning (estimating man power in terms of searching, choose the person and giving the right place). Recruitment, selection & placement. Training & development. Remuneration. Performance appraisal. Promotions & transfer. 4. Directing It is that part of managerial function which actuates the organizational methods to work efficiently for achievement of organizational purposes. It is considered life-spark of the enterprise which sets it in motion the action of people because planning, organizing and staffing are the mere preparations for doing the work. Direction is that inert-personnel aspect of management which deals directly with influencing, guiding, supervising, motivating sub-ordinate for the achievement of organizational goals. Direction has following elements: Supervision Motivation Leadership Communication Supervision- implies overseeing the work of subordinates by their superiors. It is the act of watching & directing work & workers. Motivation- means inspiring, stimulating or encouraging the sub-ordinates with zeal to work. Positive, negative, monetary, non-monetary incentives may be used for this purpose. Leadership- may be defined as a process by which manager guides and influences the work of subordinates in desired direction. Communications- is the process of passing information, experience, opinion etc from one person to another. It is a bridge of understanding. 5. Controlling It implies measurement of accomplishment against the standards and correction of deviation if any to ensure achievement of organizational goals. The purpose of controlling is to ensure that everything occurs in conformities with the standards. An efficient system of control helps to predict deviations before they actually occur. According to Theo Haimann, Controlling is the process of checking whether or not proper progress is being made towards the objectives and goals and acting if necessary, to correct any deviation. According to Koontz & ODonell Controlling is the measurement & correction of performance activities of subordinates in order to make sure that the enterprise objectives and plans desired to obtain them as being accomplished. Therefore controlling has following steps: a. Establishment of standard performance. b. Measurement of actual performance.

c. Comparison of actual performance with the standards and finding out deviation if any. d. Corrective action. e. m. Q.2 Discuss any two learning theories in detail. [10] Learning Theories: The Three Representational Modes All information that is perceived via the senses passes through three processors that encode it as linguistic,nonlinguistic, or affective representations (Marzano, 1998). This is how we learn. For example, if you go to a football game for the first time you encode information linguistically such as rules; retain mental images nonlinguistically, such as mental images of the players positioning themselves and then getting set (pose); and finally, you have various sensations that are encoded affectively, such as the excitement during a touchdown. Each representation can be thought of as a record that is encoded and then filed away. The Linguistic Mode In the educational and training world, knowledge is most commonly presented linguistically (the study of language), so perhaps this mode receives the most attention from a learning standpoint (Chomsky, 1988). The linguistic mode includes verbal communication, reading, watching (e.g. learn the rule of chess through observation), etc. Discussions and theories around the linguistic mode can get quite complex so I am keeping this fairly simple. Basically, the linguistic processor encodes our experiences as abstract propositions. Propositions are thought to perform a number of other functions in addition to being the primary bearers of truth and falsity and the things expressed by collections of declarative sentences in virtue of which all members of the collection say the same thing. Propositions represent the things we doubt and know. They are the bearers of modal properties, such as being necessary and possible. Some of them are the things that ought to be true. These propositions are organized into two networks: 1. The declarative network contains information about specific events and the information generalized from them. These are the what of human knowledge. 2. The procedural network contains information about how to perform specific mental or physical processes. Often thought of as IF and THEN statements. These two networks are the main channels for interacting with each other (communication). Communication is the main functions of language. Language symbols are used to represent things in the world. Indeed, we can even represent things that do not even exist. Communication does not imply a language, for example using hand signals. But a language does imply communication, that is, when we use language, we normally use it to communicate. Definitions The forming of language is done by syntax putting sounds together to form words, and the words, in turn, form sentences. For example, English words require at least one vowel sound. However, in Czechoslovakia there are words that are all consonants with no vowels. These sounds we put together are morphemes the smallest units of language that have meaning. A word is morpheme, as is a prefix or suffix, also the s we add onto the end of a word is a morpheme. Semantics is the study of meaning. With semantic knowledge we can often understand what

people mean when they say things that are syntactically unusual or even incorrect. In transformational grammar, the meaning of a sentence is its deep structure, and that meaning is transformed into the surface structure, which is the actual sentence itself. The deep structure of language is the meaning, and the surface structure is the means by which that meaning is expressed. The rules that translate the meaning into the deep structure are the phrase rules, and the rules that translate the deep structure into the surface structure are the transformational rules. The Nonlinguistic Mode This includes mental pictures, smell, kinesthetic, tactile, auditory, and taste. At first, we might believe that they are entirely different structures, however these representations are quite similar to each other in that these nonlinguistic sensations function in a similar fashion in permanent memory (Richardson, 1983). That is, although we sense things differently, such as smell and touch, they are stored in mental representations that are quite similar. They also lose a lot of their robustness once the experience is over and transferred to memory. For example, picturing the smell of a rose from memory is not as vivid as actually smelling a real rose. Although we can realistically study linguistics, taste, hearing, etc.; mental images are another matter. . . how do you study a picture in someones mind? Hence, there are several models for the nonlinguistic mode in the psychology world. However, there are a few things we know for certain: o Mental images can be generated from two sources the eyes (e.g., the after image of a light bulb) and from permanent memory (picturing a tiger that has squares instead of dots). o Mental images are an essential aspect of nonlinguistic thought and play an important part in creativity. o Due to the fragmented and constructed nature of mental images, they are not always accurate pictures of whole thought as compared to prepositionally-based linguistic information. However, they can have a powerful effect on our thoughts due to their intensive and vivid nature, e.g. the power of storytelling, the images we create in our mind when reading a powerful novel, metaphors, imagination, creativity, etc. The Affective Mode This is our feeling, emotions, and mood (Stuss & Benson, 1983): o Feeling is ones internal physiological state at any given point in time. o Emotion is the coming together of feelings and thoughts (prepositionally-based linguistic data) that are associated with the feeling. o Mood is the long-term emotion or the most representative emotion over a period of time. The affective mode can be thought of as a continuum of feelings, emotions, and ultimately moods. The end points of the continuum are pleasure and pain and we normally strive to stay on the pleasure end of it. The limbic system (pituitary gland, amygdala, thalamus, hippocampus, etc.) is the physiological system that ties the affective mode together. Since the limbic affects virtually every part of our brain, it also has a very powerful affect on learning.

To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company

certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Q.3 Explain the classification of personality types given by Sheldon. [10]

Personality Types Personality type theory aims to classify people into distinct CATEGORIES. i.e. this type or that. Personality types are synonymous with personality styles. Types refer to categories that are distinct and discontinuous. e.g. you are one or the other. This is important to understand, because it helps to distinguish a personality type approach from a personality trait approach, which takes a continuous approach. To clearly understand the difference between types and traits, consider the example of the personality dimension of introversion. We can view introversion as: A personality type approach says you are either an introvert or an extravert A personality trait approach says you can be anywhere on a continuum ranging from introversion to extraversion, with most people clustering in the middle, and fewer people towards the extremes Somatotypes William Sheldon, 1940s William Sheldon (1940, 1942, cited in Phares, 1991) classified personality according to body type. He called this a persons somatotype. Sheldon identified three main somatotypes: Sheldons Somatotype Character Shape Picture Endomorph [viscerotonic] relaxed, sociable, tolerant, comfort-loving, peaceful plump, buxom, developed visceral structure Mesomorph [somatotonic] active, assertive, vigorous, combative muscular Ectomorph [cerebrotonic] quiet, fragile, restrained, non-assertive, sensitive lean, delicate, poor muscles To further categorize a persons somatotype, an individual is given a rating from 1 to 7 on each of the three body types. 1 = very low; 7 = very high. For example: a stereotypical basketballer 1-1-7 (ectomorph) Mohammed Ali 1-7-1 (mesomorph) a pear-shaped person 7-1-1 (endomorph) More typically, however, the person in the street could be something like: a slightly lanky person 5-2-3 (a bit ecomorphic) a person of average height who is moderately muscular 4-5-3 (a bit mesomorphic) a person who is slightly heavy-set 3-3-5 (a bit endomorphic) Sheldon measured the proportions of hundreds of juvenile delinquent boys and concluded that they were generally mesomorphs (Ornstein, 1993).

Body types have been criticized for very weak empirical methodology and are not generally used in psychology. The use of somatotyping (using different taxonomies) is used more often in alternative therapies and Eastern psychology and spirituality.

Q.1 Write a note on the functions of management.. [10] Q.2 Discuss any two learning theories in detail. [10] Q.3 Explain the classification of personality types given by Sheldon.[10] Q.4 What are the factors influencing perception? [10] Q.5 Mr. Solanki is the VP- HR of a leading Financial services company. He is having a meeting with Ms. Ramani leading HR consultant. Mr. Solanki is concerned about creating an environment that helps in increasing the job satisfaction amongst employees. Assume that you are Ms. Ramani, the HR consultant. What suggestions you will give to Mr. Solanki, for creating an environment that increases job satisfaction [10]

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To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Master of Business Administration-MBA Semester 1 MB0038 Management Process and Organization Behavior 4 Credits (Book ID: B1127) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1Write a note on classical era for evolution of Organization behaviour. [10] Q.2 . Write a note on different types of groups. Explain. [10] Q.3 Explain the approaches of conflict management. [10] Q.4 The environmental stressors have a great impact on work performance and adjustment of the individual in an organization. Discuss the different categories of environmental stressors. [10] Q.5 Given below are certain instances observed by the summer trainee Ritu, while making an observational study at GlobalGreen consultants. An organization dealing with recycling of plastic products waste etc. She makes the following observation about two key people in the organization. 1. Mr. Patnayak He is a very friendly person and encourages his team members by giving those recommendations and appreciations. This helps HR to decide about giving a bonus or promotion to employees. 2. Mr. Dutta He is an aggressive person. He frequently loses his temper. Ritu observes that he frequently punishes the non-performers and also give them warnings regarding suspension etc. Now explain what base of power does Mr. Patnayak and Mr. Dutta belongs to. Explain the type of power they use often [10] Q.6 Fashion4Now is a famous and old magazine. The top management decides to start the eedition of the magazine. They also decide the redefine the policies and culture of window to truth To start implementing, this change, they frequently call meetings of employees. They have also formed groups at different levels to clarify doubts and explain the perspective of change. Analyze the situation in the context of organizational change and elaborate why the top management is following the discussed practices and what approach is most evident in the context. [10] To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs .

To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Master of Business Administration MBA Semester I MB0039Business Communication- 4 Credits (Book ID: B1128) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Explain the different types of communication with relevant examples. Q.2 What are the general principles of writing especially business writing Q.3 How would you prepare yourself for an oral business presentation? Q.4 You are a team manager having 15 members in your team. Two of your key team members are on 3-weeks leave. You have to call for a monthly team meeting within a week. How effectively you would plan and carry out this meeting? Q. 5 Distinguish between circulars and notices along with formats. Q. 6You are a sales manager for a particular brand of mixer and blender. Frame a sample bad news letter telling a customer about that her claim for the product replacement is rejected on the grounds that the product didnt have any defect during the sale. Master of Business Administration MBA Semester I MB0039 Business Communication 4 Credits (Book ID: B1128) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 As a part of top management team, how would you communicate to your shareholders about the companys expansion plans? Q.2 ABC Ltd. wants to communicate about its corporate image to all its stakeholders and also to the general public. As an advisor, how do you recommend them to do it? Q.3 What is oral business communication? Explain its benefits to the organisation and to the individual employee. Q.4 Give short notes on communication network in the organisation. Q. 5 Whatare the different types of business letters? Explain with example.

Q.6Prepare your resume highlighting your personal achievements, job experience if any and educational background. Also prepare a cover letter to the organisation where you want to apply and the position to be applied for. To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) MBA SEMESTER 1 MB0040 STATISTICS FOR MANAGEMENT- 4 Credits (Book ID: B1129) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions 1. (a) Statistics is the backbone of decision-making. Comment. [ 5 marks] (b) Give plural meaning of the word Statistics?[ 5 marks] 2. a. In a bivariate data on x and y, variance of x = 49, variance of y = 9 and covariance (x,y) = -17.5. Find coefficient of correlation between x and y. [ 5 marks] b. Enumerate the factors which should be kept in mind for proper planning.[ 5 marks] 3. The percentage sugar content of Tobacco in two samples was represented in table 11.11. Test whether their population variances are same. [ 10 marks] Table 1. Percentage sugar content of Tobacco in two samples Sample A 2.4 2.7 2.6 2.1 2.5 Sample B 2.7 3.0 2.8 3.1 2.2 3.6 4. a. Explain the characteristics of business forecasting. [ 5 marks] b. Differentiate between prediction, projection and forecasting. [ 5 marks] 5. What are the components of time series? Bring out the significance of moving average in analysing a time series and point out its limitations. [ 10 marks] 6. List down various measures of central tendency and explain the difference between them? [ 5 marks] b. What is a confidence interval, and why it is useful? What is a confidence level?[ 5 marks]

To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) MBA SEMESTER 1 MB0040 STATISTICS FOR MANAGEMENT- 4 Credits (Book ID: B1129) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions 1. (a) What are the characteristics of a good measure of central tendency? [ 5 marks] (b) What are the uses of averages? [ 5 marks] 2. Calculate the 3 yearly and 5 yearly averages of the data in table below. [ 10 marks] Table 1: Production data from 1988 to 1997 Year 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 Production (in Lakh ton) 15 18 16 22 19 24 20 28 22 30 3. (a) What is meant by secular trend? Discuss any two methods of isolating trend values in a time series. [ 5 Marks] (b)What is seasonal variation of a time series? Describe the various methods you know to evaluate it and examine their relative merits.[ 5 marks] 4. The probability that a contractor will get an electrical job is 0.8, he will get a plumbing job is 0.6 and he will get both 0.48. What is the probability that he get at least one? Is the probabilities of getting electrical and plumbing job are independent? [ 10 marks] 5. (a) Discuss the errors that arise in statistical survey. [ 5 marks] (b) What is quota sampling and when do we use it?[ 5 marks] 6. (a) Why do we use a chi-square test? [ 5 marks] (b) Why do we use analysis of variance?[ 5 marks] To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments,

which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Master of Business Administration MBA Semester 1 Subject Code MB0041 Subject Name Financial and Management Accounting 4 Credits (Book ID: B1130) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Assure you have just started a Mobile store. You sell mobile sets and currencies of Airtel, Vodaphone, Reliance and BSNL. Take five transactions and prepare a position statement after every transaction. Did you firm earn profit or incurred loss at the end? Make a small comment on your financial position at the end. [10 Marks] Q.2a. List the accounting standards issued by ICAI. [5 Marks] 2b. Write short notes of IFRS. [5 Marks] Q.3 Prepare a Three-column Cash Book of M/s Thuglak & Co. from The following particulars: [10 Marks] 20X1 Jan 1. Cash in hand Rs. 50,000, Bank Overdraft Rs. 20,000 2. Paid into bank Rs. 10,000 3. Bought goods from Hari for Rs, 200 for each 4. Bought goods for Rs. 2,000 paid cheque for them, discount allowed 1% 5. Sold goods to Mohan for each Rs. 1.175 6.Received a cheque from Shyam to whom goods were sold for Rs. 800.Discount allowed 12.5% 7. Shyams cheque deposited into bank 8. Purchased an old typewriter for Rs. 200 , Spent Rs. 50 on its repairs 9. Bank notified that Shyams cheque has been returned dishonored and debited the account in respect of charges Rs. 10 10. Received a money order Rs. 25 from Hari 11. Shyam settled his account by means of a cheque for Rs. 820, Rs. 20 being for interest charged. 12. Withdrew from the bank Rs. 10,000 18. Discounted a B/E for Rs. 1,000 at 1% through bank 20. Honored our own acceptance by cheque Rs. 5,000 22. Withdrew fir personal use Rs. 1,000 24. Paid tread expenses Rs. 2,000 25. Withdrew from bank for private expenses Rs. 1,500 26. Purchased machinery from Rajiv for 5,000 and paid him by means of a bank draft purchased for Rs. 5,005 27. Issued cheque to Ram Saran for cash purchased of furniture Rs. 1,575 28. Received a cheque for commission Rs. 500 from R.& Co. and deposited into bank 29. Ramesh who owned us Rs. 500 became bankrupt and paid us 50 paise in the rupee

30. Received payment of a loan of Rs. 5,000 and deposited Rs. 3,000 out of into bank 31. Paid rent to landlord Mohan by cheque of Rs. 220 31. Interest allowed by bank Rs. 30 31. Half-yearly bank charges Rs. 50 Q.4 Choose an Indian Company of your choice that has adopted Balance Score Card and detail on it. [10 Marks] Q.5 From the following data of Jagdish Company prepare (a) a statement of source and uses of working capital (funds) (b) a schedule of changes in working capital Assets 2008 2007 Cash 1,26,000 1,14,000 Short-term investment 42,400 20,000 Debtors 60,000 50,000 Stock 38,000 28,000 Long term Investment 28,000 44,000 Machinery 2,00,000 1,40,000 Building 2,40,000 80,000 Land 14,000 14,000 Total 7,48,400 4,90,000 Liabilities and Equity Accumulated depreciation 1,10,000 60,000 Creditors 40,000 30,000 Bills Payable 20,000 10,000 Secured loans 2,00,000 1,00,000 Share capital 2,20,000 1,60,000 Share premium 24,000 Nil Reserves and surplus 1,34,400 1,30,000 Total 7,48,400 4,90,000 Income statement Sales 2,40,000 Cost of goods sold 1,34,600 Gross Profit 1,05,200 Less Operating expenses: Depreciation machinery 20,000 Depreciation building 32,000 Other expenses 40,000 92,000 Net profit from operation 13,200 Gain on sale on long-term investment 4,800 Total 18,000

Loss on sale of machinery 2,000 Net Profit 16,000 Adjustments: 1) Machinery worth Rs.70000 was purchased and worth Rs.10000 was sold during the year [Accumulated depreciation on machinery is Rs.18000 after adjusting depreciation on machinery sold]. Proceeds from the sale of machinery were Rs.6000 2) Dividends paid during the year Rs.11600 [ 10 Marks] Q.6 What is a cash budget? How it is useful in managerial decision making? [10 Marks] To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Master of Business Administration MBA Semester 1 Subject Code MB0041 Subject Name Financial and Management Accounting 4 Credits (Book ID: B1130) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Selected financial information about Vijay merchant company is given below: 2010 2009 Sales 69,000 43,000 Cost of Goods Sold 57,000 32,500 Debtors 7,200 3,000 Inventories 11,400 5,500 Cash 1,500 800 Other current assets 4,000 2,700 Current liabilities 16,000 11,000 Compute the current ratio, quick ratio, average debt collection period and inventory turnover for 2009 and 2010. State whether there is a favorable or unfavorable change in liquidity from 2009 to 2010. At the beginning of 2009, the company had debtors of Rs..2500 and inventory of Rs.3000. [10 Marks] Q.2 Explain different methods of costing. Your answer should be studded with examples (preferably firm name and product) for each method of costing. [10 Marks]

Q.3 State the importance of differentiating between the fixed costs and variable costs in managerial decision. [10 Marks] Q.4 Following are the extracts from the trial balance of a firm as at 31st March 2009 Name of the account Dr Cr Sundry debtors 2,05,000 Bad debts 3,000 Additional Information 1) After preparing the trial balance, it is learnt that Mr.X a debtor has become insolvent and nothing could be recoverd from him and, therefore the entire amount of Rs.5,000 due from him was irrecoverable. 2) Create 10% provision for doubtful debt. Required: Pass the necessary journal entries and show the sundry debtors account, bad debts account, provision for doubtful debts account, P&L a/c and Balance sheet as at 31st March 2009. [10 Marks] Q.5 A change in credit policy has caused an increase in sales, an increase in discounts taken, a decrease in the amount of bad debts, and a decrease in investment in accounts receivable. Based upon this information, the companys (select the best one and give reason) 1) Average collection period has decreased 2) Percentage discount offered has decreased 3) Accounts receivable turnover has decreased 4) Working Capital has increased. [10 Marks] Q.6 Identify the users of accounting information. [10 Marks] Master of Business Administration MBA Semester I MB0042 Managerial Economics 4 Credits (Book ID: B0908) Assignment Set- 1 ( 60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Price elasticity of demand depends on various factors. Explain each factor with the help of an example. Q.2 A company is selling a particular brand of tea and wishes to introduce a new flavor. How will the company forecast demand for it ? Q.3The supply of a product depends on the price. What are the other factors that will affect the supply of a product. Q.4Show how producers equilibrium is achieved with isoquants and isocost curves. Q.5 Discuss the full cost pricing and marginal cost pricing method. Explain how the two methods differ from each other. Q.6 Discuss the price output determination using profit maximization under perfect competition in the short run. To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420)

Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Master of Business Administration MBA Semester I MB0042 Managerial Economics 4 Credits (Book ID: B0908) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Income elasticity of demand has various applications. Explain each application with the help of an example. Q.2 When is the opinion survey method used and what is the effectiveness of the method.Q.3Show how price is determined by the forces of demand and supply, by using forces of equilibrium. Q.4 Distinguish between fixed cost and variable cost using an example. Q.5 Discuss Marris Growth Maximization model and show how it is different from the Sales maximization model. Q.6 Explain how fiscal policy is used to achieve economic stability. Master of Business Administration-MBA Semester I Subject Code MB0043 Subject Name Human Resource Management 4 Credits (Book ID: B0909) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks.Answer all the questions. To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Q.1 What are the functions that HR attempts to fulfill in any organization.[10 Marks] Q.2 Discuss the cultural dimensions of Indian Work force.[10 Marks]

Q.3 Explain the need for Human Resource Planning system .[10 Marks] Q.4 Elucidate the classification of wages in the Indian System.[10 Marks] Q.5 Ms. S. Sharma is the General manager HR of a private educational group. She is planning for the promotion policy for the faculty members. The norms are also ruled by the government policy and criteria. Moreover the options to promote are limited. Suggest Ms Sharma the alternative way to vertical promotion. What are the challenges in implementing that option?[10 Marks] Q.6 ABC is an organization that wants to revise the HR policies. Before doing that it wantto have some details about the following: What the emplyees think about the company? What do they think ,in the company is going well? What practices in the company they think are not doing well? Get the feedback on managerial effectiveness. Suggest the suitable method to collect the employee opinion and explain the method. [10 Marks] To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Master of Business Administration-MBA Semester I Subject Code MB0043 Subject Name Human Resource Management 4 Credits (Book ID: B0909) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks.Answer all the questions. Q.1 Discuss the factors affecting recruitment?[10 Marks] Q.2 Right Time is a watch manufacturing company. It has hired 20 people recently for the company. They will be involved in manufacturing, assembling of watches. They will be using different machines and tools for this. What type of training is best for them. What may be the advantages and limitations of the training method? [10 Marks] Q.3 Write a note on 360 degree appraisal method.[10 Marks] Q.4 Given below is the HR policy glimpse of ZoomVideo, a multimedia company 1. It offers cash rewards for staff members 2. It promotes the culture of employee referral and encourages people to refer people they know, maybe their friends, ex. colleagues, batch mates and relatives. 3. It recognizes good performances and gives good titles and trphies to the people who perform

well and also felicitates them in the Annual Day of the company. Identify what all aspects does it take care of, based on different levels of Maslows Need Hierarchy ?[10 Marks] Q.5 Describe the emerging employee empowerment practices. [10 Marks] Q.6 Write a note on directive, permissive and participative type of leadership.[10 Marks] To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Master of Business Administration-MBA Semester 1 MB0038 Management Process and Organization Behavior 4 Credits (Book ID: B1127) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Write a note on the managerial roles and skills. According to Mintzberg (1973), managerial roles are as follows: 1. Informational roles 2. Decisional roles 3. Interpersonal roles 1. Informational roles: This involves the role of assimilating and disseminating information as and when required. Following are the main sub-roles, which managers often perform: a. Monitor collecting information from organizations, both from inside and outside of the organization b. Disseminator communicating information to organizational members c. Spokesperson representing the organization to outsiders 2. Decisional roles: It involves decision making. Again, this role can be sub-divided in to the following: a. Entrepreneur initiating new ideas to improve organizational performance b. Disturbance handlers taking corrective action to cope with adverse situation c. Resource allocators allocating human, physical, and monetary resources d. Negotiator negotiating with trade unions, or any other stakeholders 3. Inter`personal roles: This role involves activities with people working in the organization. This is supportive role for informational and decisional roles. Interpersonal roles can be categorized under three sub-headings: a. Figurehead Ceremonial and symbolic role

b. Leadership leading organization in terms of recruiting, motivating etc. c. Liaison liasoning with external bodies and public relations activities. Management Skills: Katz (1974) has identified three essential management skills: technical, human, and conceptual. Technical skills: The ability is to apply specialized knowledge or expertise. All jobs require some specialized expertise, and many people develop their technical skills on the job. Vocational and on-the-job training programs can be used to develop this type of skill. Human Skill: This is the ability to work with, understand and motivate other people (both individually and a group). This requires sensitivity towards others issues and concerns. People, who are proficient in technical skill, but not with interpersonal skills, may face difficulty to manage their subordinates. To acquire the Human Skill, it is pertinent to recognize the feelings and sentiments of others, ability to motivate others even in adverse situation, and communicate own feelings to others in a positive and inspiring way. Conceptual Skill: This is an ability to critically analyze, diagnose a situation and forward a feasible solution. It requires creative thinking, generating options and choosing the best available option. Q.2 Discuss the methods of shaping behavior in detail. Shaping Behavior When a systematic attempt is made to change individuals behaviour by directing their learning in graduated steps, it is called shaping behavior. There are four methods of Shaping Behavior. They are as follows: 1. Positive reinforcement This is the process of getting something pleasant as a consequence of a desired behavior, to strengthen the same behavior. For example, one get a commission, if he/she achieves sales target. For example, i) Bonuses paid at the end of a successful business year are an example of positive reinforcement. ii) Employees will work hard for a raise or a promotion. iii) Salesmen will increase their efforts to get rewards and bonuses. iv) Students will study to get good grades, and v) In these examples, the rises, promotions, awards, bonuses, good grades, are positive reinforces. 2. Negative reinforcement This is the process of having a reward taken away as a consequence of a undesired behavior. For example, scholarship is withdrawn from the student who has not done well on the examination. Just as people engage in behaviours in order to get positive reinforces, they also engage in behaviours to avoid or escape unpleasant conditions. Terminating an unpleasant stimulus in order to strengthen or increase the probability of a response is called negative reinforcement. 3. Punishment is causing an unpleasant condition in an attempt to eliminate an undesirable behavior. This is the process of getting a punishment as a consequence of a behavior. According to B. F. Skinner, punishment is still the most common technique of behaviour control in todays life. When a child misbehaves, he is spanked. If a person does not behave as the society or law wants him to do, he is punished by arrest and jail. Example: Loss of pay for coming late to office. Punishment can be accomplished either by adding an unpleasant stimulus or removing a pleasant stimulus. The added unpleasant stimulus

might take the form of criticism, a scolding, a disapproving look, a fine, or a prison sentence. The removal of a pleasant stimulus might consist of withholding affection and attention, suspending a drivers license, or taking away a privilege such as watching television. Accordingly, in situations where punishment is desirable as a means of behaviour modification, certain guidelines would make it more effective thus minimizing its dysfunctional consequences. a) Praise in public; punish in private. b) Apply punishment before the undesirable behaviour has been strongly reinforced. Thus, the punishment should immediately follow the undesirable behaviour. c) The punishment should focus on the behaviour and not on the person. 4. Extinction An alternative to punishing undesirable behaviour is extension the attempt to weaken behaviour by attaching no consequences (either positive or negative) to it. It is equivalent to ignoring the behaviour. The rationale for using extinction is that a behaviour not followed by any consequence is weakened. However, some patience and time may be needed for it to be effective. This type of reinforcement is applied to reduce undesirable behaviour, especially when such behaviours were previously rewarded. This means that if rewards were removed from behaviours that were previously reinforced, then such behaviours would become less frequent and eventually die out. For example, if a student in the class is highly mischievous and disturbs the class, he is probably asking for attention. If .the attention is given to him, he will continue to exhibit that behaviour. Both positive and negative reinforcement result in learning. They strengthen a response and increase the probability of repetition. Both punishment and extinction weaken behavior and tend to decrease its subsequent frequency Q.3 Explain the classification of personality types given by Myers -Briggs. The Myers-Briggs Type Indicator The MBTI classifies human beings into four opposite pairs (dichotomies), base on their psychological opposites. These four opposite pairs result into 16 possible combinations. In MBTI, Individuals are classified as (McCrae and Costa, 1989) : a. Extroverted or introverted (E or I). b. Sensing or intuitive (S or N). c. Thinking or feeling (T or F). d. Perceiving or judging (P or J). These classifications are then combined into sixteen personality types. For example: a. INTJs are visionaries. They usually have original minds and great drive for their own ideas and purposes. They are characterized as skeptical, critical, independent, determined, and often stubborn. b. ESTJs are organizers. They are realistic, logical, analytical, decisive, and have a natural head for business or mechanics. They like to organize and run activities. c. The ENTP type is a conceptualizer. He or she is innovative, individualistic, versatile, and attracted to entrepreneurial ideas. This person tends to be resourceful in solving challenging problems but may neglect routine assignments. Q.4 What are the factors influencing perception? Factors Influencing Perception

Perception is our sensory experience of the world around us and involves both the recognition of environmental stimuli and actions in response to these stimuli. Through the perceptual process, we gain information about properties and elements of the environment that are critical to our survival. Perception not only creates our experience of the world around us; it allows us to act within our environment. A number of factors operate to shape and sometimes distort perception. These factors can reside: i) In the perceiver. ii) In the object or target being perceived or iii) In the context of the situation in which the perception is made. 1. Characteristics of the Perceiver: Several characteristics of the perceiver can affect perception. When an individual looks at a target and attempts to interpret what he or she stands for, that interpretation is heavily influenced by personal characteristics of the individual perceiver. The major characteristics of the perceiver influencing perception are: a) Attitudes: The perceivers attitudes affect perception. For example, suppose Mr. X is interviewing candidates for a very important position in his organization a position that requires negotiating contracts with suppliers, most of whom are male. Mr X may feel that women are not capable of holding their own in tough negotiations. This attitude will doubtless affect his perceptions of the female candidates he interviews. b) Moods: Moods can have a strong influence on the way we perceive someone. We think differently when we are happy than we do when we are depressed. In addition, we remember information that is consistent with our mood state better than information that is inconsistent with our mood state. When in a positive mood, we form more positive impressions of others. When in a negative mood, we tend to evaluate others unfavourably. c) Motives: Unsatisfied needs or motives stimulate individuals and may exert a strong influence on their perceptions. For example, in an organizational context, a boss who is insecure perceives a subordinates efforts to do an outstanding job as a threat to his or her own position. Personal insecurity can be translated into the perception that others are out to get my job, regardless of the intention of the subordinates. d) Self-Concept: Another factor that can affect social perception is the perceivers self-concept. An individual with a positive self-concept tends to notice positive attributes in another person. In contrast, a negative self-concept can lead a perceiver to pick out negative traits in another person. Greater understanding of self allows us to have more accurate perceptions of others. e) Interest: The focus of our attention appears to be influenced by our interests. Because our individual interests differ considerably, what one person notices in a situation can differ from what others perceive. For example, the supervisor who has just been reprimanded by his boss for coming late is more likely to notice his colleagues coming late tomorrow than he did last week. If you are preoccupied with a personal problem, you may find it hard to be attentive in class. f) Cognitive Structure: Cognitive structure, an individuals pattern of thinking, also affects perception. Some people have a tendency to perceive physical traits, such as height, weight, and appearance, more readily. Others tend to focus more on central traits, or personality dispositions. Cognitive complexity allows a person to perceive multiple characteristics of another person rather than attending to just a few traits. g) Expectations: Finally, expectations can distort your perceptions in that you will see what you expect to see. The research findings of the study conducted by Sheldon S Zalkind and Timothy W Costello on some specific characteristics of the perceiver reveal Knowing oneself makes it easier to see others accurately.

 Ones own characteristics affect the characteristics one is likely to see in others. People who accept themselves are more likely to be able to see favourable aspects of other people. Accuracy in perceiving others is not a single skill. These four characteristics greatly influence how a person perceives others in the environmental situation. Characteristics of the Target: Characteristics in the target that is being observed can affect what is perceived. Physical appearance plays a big role in our perception of others. Extremely attractive or unattractive individuals are more likely to be noticed in a group than ordinary looking individuals. Motion, sound, size and other attributes of a target shape the way we see it.The perceiver will notice the targets physical features like height, weight, estimated age, race and gender. Perceivers tend to notice physical appearance characteristics that contrast with the norm, that are intense, or that are new or unusual. Physical attractiveness often colours our entire impression of another person. Interviewers rate attractive candidates more favourably and attractive candidates are awarded higher starting salaries. Verbal communication from targets also affects our perception of them. We listen to the topics they speak about, their voice tone, and their accent and make judgements based on this input. Non-verbal communication conveys a great deal of information about the target. The perceiver deciphers eye contact, facial expressions, body movements, and posture all in an attempt to form an impression of the target .As a result of physical or time proximity, we often put together objects or events that are unrelated. For example, employees in a particular department are seen as a group. If two employees of a department suddenly resign, we tend to assume their departures were related when in fact, they might be totally unrelated. People, objects or events that are similar to each other also tend to be grouped together. The greater the similarity, the greater the probability we will tend to perceive them as a group. Characteristics of the Situation: The situation in which the interaction between the perceiver and the target takes place, has an influence on the perceivers impression of the target. E.g. meeting a manager in his or her office affects your impression in a certain way that may contrast with the impression you would have formed, had you met the manager in a restaurant. The strength of the situational cues also affects social perception. Some situations provide strong cues as to appropriate behaviour. In these situations, we assume that ie individuals behaviour can be accounted for by the situation, and that it may not reflect the individuals disposition. This is the discounting principle in social perception. For example, you may encounter an automobile salesperson who has a warm and personable manner, asks you about your work and hobbies, and seems genuinely interested in your taste in cars. Can you assume that this behaviour reflects the salespersons personality? You probably cannot, because of the influence of the situation. This person is trying to sell you a car, and in this particular situation, he probably treats all customers in this manner. Q.5 Mr. Solanki is the VP- HR of a leading Financial services company. He is having a meeting with Ms. Ramani leading HR consultant. Mr. Solanki is concerned about creating an environment that helps in increasing the job satisfaction amongst employees. Assume that you are Ms. Ramani, the HR consultant. What suggestions you will give to Mr. Solanki, for creating an environment that increases job satisfaction.

Measuring Job Satisfaction: Job satisfaction is the sense of fulfillment and pride felt by people who enjoy their work and do it well. For an organization, satisfied work force ensures commitment to high quality performance and increased productivity Job satisfaction helps organizations to reduce complaints and grievances, absenteeism, turnover, and termination. Job satisfaction is also linked to a healthier work force and has been found to be a good indicator of longevity. And although only little correlation has been found between job satisfaction and productivity, it has also been found that satisfying or delighting employees is a prerequisite to satisfying or delighting customers, thus protecting the bottom line (Brown, 1996). The most important factors conductive to job satisfaction are: i) Mentally Challenging Work: Employees tend to prefer jobs that give them opportunities to use their skills and abilities and offer a variety of tasks, freedom and feedback on how well they are doing. Under conditions of moderate challenge, most employees will experience pleasure and satisfaction. ii) Personality-Job Fit: People with personality types congruent with their chosen vocations should find they have the right talents and abilities to meet the demands of their jobs; and because of this success, they have a greater probability of achieving high satisfaction from their work. It is important, therefore to fit personality factors with job profiles. iii) Equitable Rewards: Employees want pay systems and promotion policies that they perceive as being just, unambiguous, and in line with their expectations. When pay is seen as fair based on job demands, individual skill level, and industry pay standards, satisfaction is likely to result. Similarly, employees seek fair promotion policies and practices. Promotions provide opportunities for personal growth, more responsibilities and increased social status. Individuals who perceive that promotion decisions are made in a fair and just manner are likely to experience job satisfaction. iv) Supportive working conditions: Employees prefer physical conditions that are comfortable and facilitate doing a good job. Temperature, light, noise and other environmental factors should not be extreme and provide personal comfort. Further, employees prefer working relatively close to home, in clean and relatively modern facilities and with adequate tools and equipment. v) Supportive Colleagues: Employees have need for social interaction. Therefore, having friendly and supportive co-workers and understanding supervisors leads to increased job satisfaction. Most employees want their immediate supervisor to be understanding and friendly, those who offer praise for good performance, listen to employees opinions and show a personal interest in them. vi) Whistle blowing: Whistle-blowers are employees who inform authorities of wrongdoings of their companies or co-workers. Whistle blowing is important because committed organizational members sometimes engage in unethical behaviour in an intense desire to succeed. Organizations can manage whistle blowing by communicating the conditions that are appropriate for the disclosure of wrongdoing. Clearly delineating wrongful behaviour and the appropriate ways to respond are important organizational actions. vii) Social Responsibility: Corporate social responsibility is the obligation of an organization to behave in ethical ways in the social environment in which it operates. Socially responsible actions are expected of organizations. Current concerns include protecting the environment, promoting worker safety, supporting social issues, investing in the community, etc. Managers must encourage both individual ethical behaviour and organizational social responsibility. Job enrichment: It is a deliberate upgrading of responsibility, scope, and challenge in the work itself. Job enrichment usually includes increased responsibility, recognition, and opportunities

for growth, learning, and achievement. Large companies that have used job-enrichment programs to increase employee motivation and job satisfaction include, AT&T, IBM, and General Motors (Daft, 1997). Workers role in job satisfaction A worker should also take some responsibility for his or her job satisfaction. Everett (1995) proposed the following questions which employees ask themselves in regard to job satisfaction at the workplace: 1. When have I come closest to expressing my full potential in a work situation? 2. What did it look like? 3. What aspects of the workplace were most supportive? 4. What aspects of the work itself were most satisfying? 5. What did I learn from that experience that could be applied to the present situation? The following suggestions can help a worker find personal job satisfaction: 1. Seek opportunities to demonstrate skills and talents. 2. Develop communication skills. 3. Acquire job related skills and try to implement them. 4. Demonstrate creativity and initiative. 5. Improve team building and leadership skill. 6. Learn to de-stress. Q.6 Given below is the HR policy glimpse of the VARK-LEARNING a learning and training solutions company 1. It offers cash rewards for staff members 2. It promotes the culture of employee referral and encourages people to refer people they know may be their friends, ex. Colleagues batch mates, relatives. 3. What all needs do it takes care off according to maslows need hierarchy 4. It recognizes good performances and give fancy titles and jackets to the people who perform well and also felicitates them in the Annual Day of the company. What all aspects does it takes care of according to the Maslows Need Hierarchy ? The following needs are taken care of according to Maslows Hierarchy of Needs Theory: According to this theory, proposed by Maslow (1943), human beings have wants and desires which influence their behavior, only unsatisfied needs can influence behavior, satisfied needs cannot. The needs are arranged in order of importance, from the basic to the complex. The person advances to the next level of needs only after the lower level need is at least minimally satisfied. The further they progress up the hierarchy, the more individuality, humanness and psychological health a person will show. The first point of rewarding the staff members with cash shows the physiological needs which is satisfied, the staff members will be satisfied to receive any form of monetary benefits which encourages him to perform better The second point is the promotion of referral for employees, this shows that the social need can be satisfied as with referrals the employee feels to be a part of the company being responsible for the referral given to the firm, an employee feels belongingness to his firm/company The fourth point of recognition and felicitation for the good performance shown by the employee satisfies the esteem and self-actualization, the esteem need will take care of the recognition of ones work which improves achievement realization and self respect for ones work which in

turn gains him the status recognition and attention within the company. The employees drive to become what he is capable of including ones growth is satisfied with the self-actualization needs, along with ones growth the employee gains the confidence to achieve to his fullest potential and this gives him the satisfaction of self-fulfillment These are among the few things which are satisfied by Maslows Need Hierarchy the hierarchy is clearly stated below which shows all the 5 basic needs required by an employee of the company/firm. Maslow was a contributor who influenced the human aspects of management in workplace

The above pictorial representation is the Maslows Hierarchy as explained below Maslows Need Hierarchy Pyramid. The five needs are: Physiological: Includes hunger, thirst, shelter, sex, and other bodily needs Safety: Includes security and protection from physical and emotional harm Social: Includes affection, belongingness, acceptance, and friendship Esteem: Includes internal esteem factors, such as, self-respect, autonomy, and achievement; and external esteem factors, such as, status, recognition, and attention Self-actualization: The drive to become what one is capable of becoming; includes growth, achieving ones potential, and self-fulfillment Maslow separated the five needs into higher and lower orders. Physiological and safety needs are described as lower-order. Social, esteem, and self-actualization are classified as higher-order needs. Higher-order needs are satisfied internally, whereas, Lower-order needs are predominantly satisfied, externally. Master of Business Administration-MBA Semester 1 MB0039 Business Communication 4 Credits (Book ID: B1128) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q 1. Describe any situation that you experienced where the communication went wrong because the listening was faulty. Analyze the situation by explaining the type of listening barrier. . How could this barrier be overcome? (10 marks). The following example illustrates an organizational barrier to communication. By the time the message is passed down from the Chief to the lower level Executives, it is distorted completely, so much so that the original message is interpreted differently by each level in the organization. Memo from CEO to Manager: Today at 11 oclock there will be a total eclipse of the sun. This is when the sun disappears behind the moon for 2 minutes. As this is something that cannot be seen every day, time will be allowed for employees to view the eclipse in the parking lot. Staff should

meet in the lot at ten to eleven, when I will deliver a short speech introducing the eclipse, and giving some background information. Safety goggles will be made available at a small cost. Memo from Manager to Department Head: Today at ten to eleven, all staff should meet in the car park. This will be followed by a total eclipse of the sun, which will appear for 2 minutes. For a moderate cost, they will be made safe with goggles. The CEO will deliver a short speech beforehand to give us all some information. This is not something that can be seen everyday. Memo from the Department Head to Floor Manager: The CEO will today deliver a speech to make the sun disappear for 2 minutes in the form of an eclipse. This is something that cannot be seen everyday so staff will meet in the car park at ten or eleven. This will be safe, if you pay a moderate cost. Memo from Floor Manager to Supervisor: Ten or eleven staff are to go to the car park, where the CEO will eclipse the sun for 2 minutes. This does not happen everyday. It will be safe, and as usual it will cost you. Memo from Supervisor to Staff: Some staff will go to the car park today to see the CEO disappear. It is a pity this doesnt happen everyday. Communication was filtered or misinterpreted because of the following barriers: Organizational Barriers In organizations that are too hierarchical, that is, where there are multiple layers, messages may have to pass through many levels before they finally reach the receiver. Each level may add to, modify or completely change the message, so much so that it becomes distorted by the time it reaches the intended receiver. In other words, there is likely to be loss of meaning and the message may not reach the receiver in the same way as it was intended by the sender. Another type of organizational barrier is a departmental barrier. This means that each department in an organization functions in isolation and there is no co-ordination or communication between them. This barrier could be overcome by the following methods: 1. Encourage Feedback Organizations should try to improve the communication system by getting feedback from the messages already sent. Feedback can tell the managers whether the message has reached the receiver in the intended way or not. 2. Create a Climate of Openness A climate of trust and openness can go a long way in removing organizational barriers to communication. All subordinates or junior employees should be allowed to air their opinions and differences without fear of being penalized. 3. Use Multiple Channels of Communication Organizations should encourage the use of multiple channels of communication, in order to make sure that messages reach the intended receivers without fail. This means using a combination of both oral and written channels, as well

as formal (official) and informal (unofficial) channels of communication. The types of channels will be discussed in detail later, in a separate unit. Q 2. Select a business article from any business publication. Evaluate it in terms of : a) Appropriate level of readability b) Use of jargon, slang and metaphors c) Use of simple vs. complex words. Is it well or poorly written, in your opinion? Attach a copy of the article with your response. (10 marks) World Markets Rise As Double-Dip Fears Ease: World stock markets advanced modestly Monday as investors rode momentum from Friday, when an upbeat U.S. jobs report eased fears that the global economy could slip back into recession. With Wall Street closed for a holiday, however, trading was expected to remain light. Markets took heart after official data last week showed private employers in the U.S. added 67,000 jobs in August, more than analysts expected. The figure bolstered optimism that the U.S. will maintain a slow but steady recovery from last years recession and avoid another economic contraction later this year. By mid-afternoon in Europe, Britains FTSE 100 index was up 0.3 percent at 5,446.17, Germanys DAX was 0.3 percent higher at 6,153.31 and Frances CAC-40 was up 0.3 percent at 3,684.20. Asian indexes closed higher and trading on Wall Street was to remain shut for Labor Day weekend after closing higher on Friday. With most major governments reining in economic stimulus measures and many pushing through austerity spending cuts to reduce deficits, investors worry the global economy would be pushed into a double dip recession, particularly as the U.S. slows down quickly. Because the U.S. economy is the worlds largest and consumer spending there accounts for a fifth of global economic activity, the stronger-than-expected jobs data on Friday helped calm investors frayed nerves after weeks of worrying indicators. The renewed flight to safety we have witnessed over the past month is overdone and risks an equally large reversal when the worries over a double dip subside, analysts from Rabobank said in a report. As the unexciting, steady and below-trend global recovery continues, its important not to confuse it with a double dip recession. Japans benchmark Nikkei 225 stock index climbed 2.1 percent, or 187.19, to 9,301.32 and South Koreas Kospi rose 0.7 percent to 1,792.42. Hong Kongs Hang Seng index added 1.8 percent to 21,355.77. Australias S&P/ASX 200 gained 0.8 percent at 4,575.50. Markets in mainland China, Taiwan, India, Indonesia and Singapore were also higher.

The Dow Jones industrial average jumped 1.2 percent to close at 10,447.93 on Friday. The broader Standard & Poors 500 Index rose 1.3 percent to 1,104.51. Shares in the U.S. ended the week in the positive, the first time that has happened in a month. The early gains in September mark a stark turnaround from August trade, when shares fell on doubts about the global economic recovery. The dollar fell to 84.24 yen from 84.27 yen on Friday. The euro was slightly lower at $1.2880 from $1.2895. Benchmark oil for October delivery was down 40 cents at $74.20 a barrel in electronic trading on the New York Mercantile Exchange. The contract fell 42 cents to settle at $74.60 on Friday. Jargon refers to technical terms or specialized vocabulary. Some of the technical terms mentioned above are rode momentum, Kospi, FTSE, CAC, DAX, calm investors frayed nerves, etc. More complex words and phrases are written in the above article and this reduces the level of readability when read by a common man. The above article is well written, however, the reader of the article should have a certain amount of knowledge in the field of stock trading and world financial markets. Q 3 List out and briefly explain five dos and donts for each of participants and chairperson of a meeting. (10 marks). Before the Meeting As pointed out earlier, meetings need to be planned in advance, so that they are successful. Before any planning can be done however, a basic question to be asked is whether to hold a meeting at all. The answers to the following questions would help to decide whether a meeting is necessary in the first place -Can the matter be decided or discussed over the telephone? -Can the matter be expressed in writing, in the form of a memo, or an email message? -Are key people available to attend the meeting and are they prepared? -Is the time allotted for the meeting sufficient? If the answers to the first two questions are yes and the answers to the other two questions are no, there is no purpose in calling a meeting. Once the need for a meeting has been determined, the next step is to start planning the meeting. First of all, the type and number of participants should be decided. A problem solving meeting should include representatives from all departments, since the decision would otherwise be incomplete. Shareholders, who are the owners of the company, should also be included. In terms of numbers, the size of the group could be anywhere between seven and eleven members. An exception to this is an information sharing meeting, where the numbers could be larger, so that a maximum number of people benefit from the information. The second and most important step in planning a meeting is to indicate the purpose or agenda of the meeting to the participants in advance. An agenda is essentially a list of topics that will be

discussed during a meeting. In the words of Adler and Elmhorst, A meeting without an agenda is like a ship at sea without a destination or compass: no one aboard knows where it is or where it is headed. An agenda is prepared by the Chairperson of the meeting, or the person who calls the meeting. During the Meeting: The task of conducting and moderating the meeting rests with the chairperson. He or she must be well versed with the procedures for opening the meeting, encouraging balanced participation, and solving problems creatively, concluding the meeting and managing time efficiently. We shall discuss each of these procedures in detail. 1. Opening the Meeting The manner in which the meeting is opened is important, since a good opening will ensure that the rest of the meeting will proceed smoothly. There are different ways of opening a meeting. Generally, it is best to sum up what has been stated in the agenda including the goals, background information and expectations of the participants. It is also a good idea to provide an outline of how the meeting will proceed, as well as a time budget. 2. Encouraging Balanced Participation It is also the responsibility of the chairperson to encourage silent members to contribute to the meeting and to moderate the dominant members, so that they do not hijack the meeting. There are several techniques to encourage participation Encourage Participation in the Reverse Order of Seniority This means getting the junior members to speak or air their opinions first. If the senior people speak first, they may feel suppressed or be afraid to disagree with their superiors. Nominal Group Technique In this method, the meeting participants are encouraged to work and contribute their ideas independently 3. Managing Time There is no prescribed length for a meeting. The duration of a meeting will depend on the type and purpose of the meeting. Generally, problem-solving meetings will take longer than other routine meetings. In any case, the chairperson should set a time budget for the meeting, depending on the agenda and ensure adherence to the time limit. 4. Keeping the Meeting Focused Often, a lot of time is wasted during meetings by going off track and by discussing topics that are irrelevant. In such situations, it is the responsibility of the chairperson, or the person moderating the discussion to make sure that the discussion remains focused on the topics mentioned in the agenda. 5. Ensuring Convergence Convergence means hearing the points of view of all the members and then arriving at a decision. It is again the responsibility of the chairperson to bring the meeting to a point where an opinion emerges on each item of the agenda.

6. Summing Up This means summing up the different points of view, the decisions and the actions to be taken. This should be done by the chairperson, identifying the role of each person on each item of the agenda, along with a specified deadline. Example Chris will take the responsibility of contacting the media and sending material for advertisements and press releases by March 13th. 7. Concluding the Meeting The way a meeting is concluded is as important as the opening, since it will influence the follow-up action taken on decisions made during the meeting. The chairperson should know when and how to conclude the meeting. The meeting should normally be concluded at the scheduled closing time, unless important issues still remain to be discussed and members are willing to extend the meeting. Sometimes meetings may be concluded before the closing time, when key decision makers are not present, or when important information such as cost figures are not available. 8. Keeping Minutes of the Meeting Since meetings are called to take important decisions concerning the organization, it is important to maintain a permanent written record of the proceedings, which can be referred to at a later stage, or serve as a guide for action. Such a record is known as minutes of the meeting and may be done in an informal or formal manner, depending on the type of meeting. After the Meeting: A meeting that proceeds smoothly will still not be successful, unless proper follow-up measures are taken to ensure that the goals are fully accomplished. Follow-up may involve the following steps 1. Plan for the Next meeting Very few meetings is conclusive and cover all the items in the agenda completely. It is the chairpersons responsibility to make a note of the items that have not been discussed and to schedule the next meeting, along with a fresh agenda. All participants must be informed that a follow-up meeting is being planned. 2. Check Progress on Follow-up Actions Members of the meeting may have been assigned different responsibilities and deadlines for completion of tasks. Therefore, it is important to monitor their progress every now and then, after the meeting is over, to ensure that the deadlines are met. 3. Do your own Groundwork Apart from monitoring the progress of meeting participants, it is also important that you as the chairperson finish any pending work before the next meeting. Q 4. Evaluate email as a channel of internal communication, explaining its advantages and disadvantages. Suggest five ways in which to overcome some of the problems associated with email messages. (10 marks).

Although e-mail is a tool for external communication, it is also regularly used within an organization, in place of telephone and face-to-face contact. This is because e-mail is instantaneous and allows you to send messages that others can pick up at their convenience. Besides, e-mail also makes it possible to send messages to people anywhere in the world and to people who are otherwise impossible to reach. While the other forms of written communication are highly formal in nature, e-mail is more informal and spontaneous. It is therefore easier to write an e-mail message than it is to write a business letter or a report, where greater attention has to be paid to the language, style and tone. Since e-mail is quick, easy to use and spontaneous, it can also help to improve personal relationships in the workplace. The problems associated with email messages could be avoided by the following methods: Watch the content E-mail messages are not always confidential and one can never be sure who will read them. The minute an e-mail message is sent, multiple copies are created on your own PC and server and on the recipients PC and server. There is no way of ensuring that the message will not be forwarded to others. Sometimes, e-mail messages can even be used as proof in court. Once a message is sent, a permanent record is created. Therefore, it is always wise to avoid writing anything negative or offensive. It is particularly important to watch the content of official e-mail messages sent using an employers equipment. Since the employer has a right to read the message and is legally responsible for its content, it must be carefully worded. * Pay attention to the tone The very nature of e-mail communication can make the message sound negative, abrupt and rude. For one thing, e-mail lacks the personal quality of face-to-face communication, where body language and other non-verbal cues may be used to make the communication more positive. Secondly, e-mail messages have to be brief, using short words, sentences and lack of salutations. Brief messages may be interpreted as being rude and unfriendly. Therefore, you must pay close attention to the tone of the message and ensure that you sound friendly and courteous. Avoid using humor and sarcasm which might be misunderstood, or sending messages when you are angry or annoyed. * Include a specific subject line Your e-mail message should always include a subject line that clearly mentions the topic of the e-mail. Since business executives receive several e-mails a day, this would help them to decide which messages are most important to them. They will also have an idea of what the message contains. * Place important information first Since business executives do not have time to read lengthy e-mail messages, it is a good idea to put all the important information that you want to convey in the first three lines of the message. Whether you are seeking a clarification, making a request, or giving instructions, it is best to mention this right at the outset, so that it is noticed. * Explain attachments in the body of the e-mail Attachments take time to download and should be sent along with an explanation in the body of the e-mail, as to what they are all about. This

will make it easier for the recipient of the message to decide whether they should be opened or not. Otherwise it will lead to unnecessary waste of time. * Use the to and cc button carefully The to box should be used only to send messages to people who are responsible for doing something. The cc button is used when sending multiple copies of the same e-mail message to other recipients, who need to be kept informed on a specific issue. This should be used with care, making sure that the message is sent only to the right persons. It is important to respect privacy, since not everyone likes having their e-mail address displayed to others. Besides, sending a long list of e-mail addresses can interfere with the reading of the main message. * Pay attention to brevity, emphasis and white space The look, appearance and language used in the e-mail message can influence the readability of the message. Some techniques for enhancing readability of e-mail messages include short paragraphs ( six lines maximum), spacing between paragraphs, use of bullet points and numbers for lists, use of paragraph captions, highlighting main points in bold type and use of white space. * Use the WIFM rule WIFM stands for Whats In It For Me? and means that the benefits of your message to the reader should be emphasized. This involves use of the second person pronoun, you, rather than the first person pronouns I or me. Stressing on the you attitude rather than the me attitude was discussed in an earlier unit. * Tidy up your mail box E-mail traffic can lead to your inbox becoming cluttered, with more messages than you can handle. It then becomes difficult to retrieve important messages when you need them. It is therefore a good idea to clean up your mailbox regularly, by deleting unimportant messages. The important messages that you want to refer to later should be put into separate topic folders. Every now and then, any outdated messages in the topic folders should also be deleted. * Proofread your e-mail message Just as it is important to proofread business reports, letters and memos, e-mail messages should also be checked for spelling and grammar mistakes, so as to avoid any embarrassment. * Set aside time to check e-mail E-mail should not become a substitute for face-to-face interaction at the workplace, or cut into valuable time spent on other important jobs. It is a good idea to determine a time during the work day when you check and respond to e-mail messages. Q 5. Write an unsolicited job application letter addressed to the HR Manager of a company of your choice, seeking a position in your area of specialization, along with a one page profile about yourself. (10 marks). Pavan.N S/O Navanitha Rao #154 3E cross 2nd main Kasturinagar , East of NGEF layout Bangalore 560016

E-mail: tigroid_wind@yahoo.co.in Phone: 91-9916555003 Date: 24/09/2010 Usha.S Real Estate Bank India(REBI)pvt ltd, 203 1st floor Oxford House Old Airport Road Bangalore 560038 Dear Sir/ Madam, REBI enjoys the reputation of being one of the most sought after employers in India. After the company has revealed its expansion plans in southern India to cater to its growing clientele, I expect you will need technically skilled employees to manage and lead the R&D team. My skills include: 1) Creating website using GRAILS technology. 2) Managing the database of the company through MYSQL or RDBMS. 3) Additional technologies include JAVA , HTML , PHP. 4) Have undergone training in hardware repair and assembly. 5) Have worked at core level by way of handling client mails, phone calls, resolving issues with respect to technical problems, etc., and have good communications skills. I have attached my detailed CV with this cover letter, for your reference. It would be my pleasure to discuss the details in a personal meeting with you. Perhaps I may call you next week to seek an appointment. Thank you Pavan.N RESUME Pavan.N S/O Navanitha Rao #154 3E cross 2nd main Kasturinagar , East of NGEF layout Bangalore 560016 E-mail: tigroid_wind@yahoo.co.in Phone: 91-9916555003 Objective:

Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging & creative environment. Education: B.E: Passed in first class from Vemana Institute of Technology College in 2010. PUC: Passed in second class from St. Josephs College in 2006. SSLC Passed in Distinction from Cauvery High School in 2004. SOFTWARE SKILLS: Operating Systems: MS-DOS, Windows 9X/2000/XP Packages: MS Office (Word, Excel and PowerPoint) Languages: C, C++, Java, HTML, XML, JavaScript Additional Technologies: Groovy on Rails (grails), My SQL PERSONAL DETAILS: Fathers Name: N. Navaneetha Rao. Mothers Name: B shobha. Date of Birth: 7th April 1988. Gender: Male. Nationality: Indian. Marital Status: Single Languages known: English, Marathi, Hindi, Kannada Declaration: I consider myself familiar with client supporting skills and I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge. Date: 24/09/2010 Place: Bangalore Pavan.N Q 6. Case Study (10 marks) The Informal Communication Network In Secunderabad, a maintenance employee of the A to Z Construction Company asked for three months leave of absence for personal reasons. The request was granted because it was in keeping with the Company and Union policy. A few weeks later, Mr.Subbaya, the Industrial Relations Manager of A to Z, heard through the grapevine that Mr. Reddy, the maintenance employee, had actually taken this leave to work on a construction project in another part of the

state. The rumor was that Reddy needed some extra money and had taken up this job since the wages were nearly twice what he earned in his regular maintenance job. The act of taking leave for personal reasons with the hidden purpose of working for another employer was contrary to the labor contract and the penalty for this could be dismissal. After investigation to determine that the grapevine probably was correct, Mr.Subbaya prepared a Notice of hearing concerning dismissal action to be mailed to Reddy at his local address. The letter of notice was dictated by Subbaya to his secretary on Monday morning. The same night, Mr.Subbaya received a call from Reddy at his home, saying that he had heard that the notice was being prepared and that he felt that there was a misunderstanding. Reddy said that he thought that his action was acceptable under the contract, but if it was not acceptable, he was willing to return immediately, since he did not want to give up his permanent job. When Subbaya asked him how he knew about his pending dismissal notice, Reddy said that his wife had called him that evening, telling him that at the local supermarket, the mother of their sons friend had told her about the pending dismissal order. Q Assume that grapevine facts are as follows Subbayas secretary told a fringe benefit clerk about the dismissal notice. The clerk, not realizing that the information might be confidential, told someone else. If you were Subbaya, would you try to suppress grapevine leaks of this type? How? Answer: I would not try to suppress grapevine leaks of this type, but would investigate it thoroughly to find out if Mr. Reddy indeed violated the companys contract. I would summon Mr. Reddy and have a face-to-face meeting with him. I will extract the real reason for taking 3 months leave and would ask him to provide necessary proof if the reasons provided by him are satisfactory. After Reddys telephone calls, what action should Subbaya take? Discuss. Answer: Subbya should hold a face-to-face meeting with his personal secretary and have a strong word with him and advise him to maintain confidentiality when there are matters discussed with him pertaining to company affairs. Besides this, he should use other channels of communication to maintain confidentiality and this will avoid future recurrence of problem like this. Q 1. Give examples of specific situations that would call for the following types of research, explaining why a) Exploratory research b) Descriptive research c) Diagnostic research d) Evaluation research. Ans Exploratory Research It is also known as formulative research. It is preliminary study of an unfamiliar problem about which the researcher has little or no knowledge. It is ill-structured and much less focused on predetermined objectives. It usually takes the form of a pilot study. The purpose of this research may be to generate new ideas, or to increase the researchers familiarity with the problem or to make a precise formulation of the problem or to gather information for clarifying concepts or to determine whether it is feasible to attempt the study. Katz conceptualizes two levels of exploratory studies. At the first level is the discovery of the significant variable in the situations; at the second, the discovery of relationships between variables. Descriptive Research

It is a fact-finding investigation with adequate interpretation. It is the simplest type of research. It is more specific than an exploratory research. It aims at identifying the various characteristics of a community or institution or problem under study and also aims at a classification of the range of elements comprising the subject matter of study. It contributes to the development of a young science and useful in verifying focal concepts through empirical observation. It can highlight important methodological aspects of data collection and interpretation. The information obtained may be useful for prediction about areas of social life outside the boundaries of the research. They are valuable in providing facts needed for planning social action program. Diagnostic Research It is similar to descriptive study but with a different focus. It is directed towards discovering what is happening, why it is happening and what can be done about. It aims at identifying the causes of a problem and the possible solutions for it. It may also be concerned with discovering and testing whether certain variables are associated. This type of research requires prior knowledge of the problem, its thorough formulation, clear-cut definition of the given population, adequate methods for collecting accurate information, precise measurement of variables, statistical analysis and test of significance. Evaluation Research It is a type of applied research. It is made for assessing the effectiveness of social or economic programmes implemented or for assessing the impact of developmental projects on the development of the project area. It is thus directed to assess or appraise the quality and quantity of an activity and its performance, and to specify its attributes and conditions required for its success. It is concerned with causal relationships and is more actively guided by hypothesis. It is concerned also with change over time. To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Q 2.In the context of hypothesis testing, briefly explain the difference between a) Null and alternative hypothesis b) Type 1 and type 2 error c) Two tailed and one tailed test d) Parametric and non parametric tests. 1. Ans A) Null Hypothesis and Alternative Hypothesis In the context of statistical analysis, we often talk null and alternative hypothesis. If we are to compare method A with method B about its superiority and if we proceed on the assumption that both methods are equally good, then this assumption is termed as null hypothesis. As against this, we may think that the method A is superior, it is alternative hypothesis. Symbolically presented as: Null hypothesis = H0 and Alternative hypothesis = Ha Suppose we want to test the hypothesis that the population mean is equal to the hypothesis mean

( H0) = 100. Then we would say that the null hypotheses are that the population mean is equal to the hypothesized mean 100 and symbolical we can express as: H0: = H0=100 If our sample results do not support these null hypotheses, we should conclude that something else is true. What we conclude rejecting the null hypothesis is known as alternative hypothesis. If we accept H0, then we are rejecting Ha and if we reject H0, then we are accepting Ha. For H0: = H0=100, we may consider three possible alternative hypotheses as follows: Alternative Hypothesis To be read as follows Ha: H0 (The alternative hypothesis is that the population mean is not equal to 100 i.e., it may be more or less 100) Ha: > H0 (The alternative hypothesis is that the population mean is greater than 100) Ha: < H0 (The alternative hypothesis is that the population mean is less than 100) The null hypothesis and the alternative hypothesis are chosen before the sample is drawn (the researcher must avoid the error of deriving hypothesis from the data he collects and testing the hypothesis from the same data). In the choice of null hypothesis, the following considerations are usually kept in view: Alternative hypothesis is usually the one which wishes to prove and the null hypothesis are ones that wish to disprove. Thus a null hypothesis represents the hypothesis we are trying to reject, the alternative hypothesis represents all other possibilities. If the rejection of a certain hypothesis when it is actually true involves great risk, it is taken as null hypothesis because then the probability of rejecting it when it is true is (the level of significance) which is chosen very small. Null hypothesis should always be specific hypothesis i.e., it should not state about or approximately a certain value. Generally, in hypothesis testing we proceed on the basis of null hypothesis, keeping the alternative hypothesis in view. Why so? The answer is that on assumption that null hypothesis is true, one can assign the probabilities to different possible sample results, but this cannot be done if we proceed with alternative hypothesis. Hence the use of null hypothesis (at times also known as statistical hypothesis) is quite frequent. B) In the context of testing of hypothesis there are basically two types of errors that researchers make. We may reject H0 when H0 is true & we may accept H0 when it is not true. The former is known as Type I & the later is known as Type II. In other words, Type I error mean rejection of hypothesis which should have been accepted & Type II error means accepting of hypothesis which should have been rejected. Type I error is donated by (alpha), also called as level of significance of test; and Type II error is donated by (beta). Decision Accept H0 Reject H0 H0 (true) Correct decision Type I error ( error) Ho (false) Type II error ( error) Correct decision The probability of Type I error is usually determined in advance and is understood as the level of significance of testing the hypothesis. If type I error is fixed at 5%, it means there are about chances in 100 that we will reject H0 when H0 is true. We can control type I error just by fixing it at a lower level. For instance, if we fix it at 1%, we will say that the maximum probability of committing type I error would only be 0.01. But with a fixed sample size, n when we try to reduce type I error, the probability of committing type II error increases. Both types of errors can not be reduced simultaneously. There is a trade-

off in business situations, decision-makers decide the appropriate level of type I error by examining the costs of penalties attached to both types of errors. If type I error involves time & trouble of reworking a batch of chemicals that should have been accepted, where as type II error means taking a chance that an entire group of users of this chemicals compound will be poisoned, then in such a situation one should prefer a type I error to a type II error means taking a chance that an entire group of users of this chemicals compound will be poisoned, then in such a situation one should prefer a type II error. As a result one must set very high level for type I error in ones testing techniques of a given hypothesis. Hence, in testing of hypothesis, one must make all possible effort to strike an adequate balance between Type I & Type II error. To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420)

C) Two Tailed Test & One Tailed Test In the context of hypothesis testing these two terms are quite important and must be clearly understood. A two-tailed test rejects the null hypothesis if, say, the sample mean is significantly higher or lower than the hypnotized value of the mean of the population. Such a test inappropriate when we haveH0: = H0 and Ha: H0 which may > H0 or < H0. If significance level is % and the two-tailed test to be applied, the probability of the rejection area will be 0.05 (equally split on both tails of curve as 0.025) and that of the acceptance region will be 0.95. If we take = 100 and if our sample mean deviates significantly from , in that case we shall accept the null hypothesis. But there are situations when only one-tailed test is considered appropriate. A one-tailed test would be used when we are to test, say, whether the population mean in either lower than or higher than some hypothesized value. D) The hypothesis testing determines the validity of the assumption (technically described as null hypothesis) with a view to choose between the conflicting hypotheses about the value of the population hypothesis about the value of the population of a population parameter. Hypothesis testing helps to secede on the basis of a sample data, whether a hypothesis about the population is likely to be true or false. Statisticians have developed several tests of hypothesis (also known as tests of significance) for the purpose of testing of hypothesis which can be classified as: Parametric tests or standard tests of hypothesis ; Non Parametric test or distribution free test of the hypothesis. Parametric tests usually assume certain properties of the parent population from which we draw samples. Assumption like observations come from a normal population, sample size is large, assumptions about the population parameters like mean, variants etc must hold good before parametric test can be used. But there are situation when the researcher cannot or does not want to make assumptions. In such situations we use statistical methods for testing hypothesis which are called non parametric tests because such tests do not depend on any assumption about the

parameters of parent population. Besides, most non-parametric test assumes only nominal or original data, where as parametric test require measurement equivalent to at least an interval scale. As a result non-parametric test needs more observation than a parametric test to achieve the same size of Type I & Type II error. Master of Business Administration-MBA Semester 1 MB0038 Management Process and Organization Behavior - Jan 2011 Q.1 Write a note on the managerial roles and skills. [10] [10] Q.2 Explain the social learning theory in detail. [10] [10] Q.3 Explain the Big 5 model of personality. [10] Q.4 What are the different factors influencing perception? [10] [10] Q.5 Write a note on contemporary work cohort. [10] Q.6 What are the special issues in motivation? Discuss Jan 2011 To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Master of Business Administration-MBA Semester 1 MB0038 Management Process and Organization Behavior - Jan 2011 Q.1 Explain the theories of emotion. [10] Q.2 . Discuss the techniques of decision making in groups. [10] Q.3 Elaborate the different stages in process of conflict. [10] Q.4 Write a note on GAS ( General Adaptation Syndrome). [10] Q.5Discuss the power and influence tactics .[10] Q.6 Explain the characteristics of organization Development. [10] Master of Business Administration - MBA Semester 1 MB0039 Business Communication - February 2011

Q.1 Explain the different types of communication with relevant examples. (10 marks) Q.2 What are the general principles of writing especially business writing? (10 marks) Q.3 How would you prepare yourself for an oral business presentation? (10 marks) Q.4 You are a team manager having 15 members in your team. Two of your key team members are on 3-weeks leave. You have to call for a monthly team meeting within a week. How effectively you would plan and carry out this meeting? (10 marks) Q. 5 Distinguish between circulars and notices along with formats. (10 marks) Q. 6 You are a sales manager for a particular brand of mixer and blender. Frame a sample bad news letter telling a customer about that her claim for the product replacement is rejected on the grounds that the product didnt have any defect during the sale. (10 marks) February 2011 Master of Business Administration - MBA Semester 1 MB0039 Business Communication - February 2011 Q.1 As a part of top management team, how would you communicate to your shareholders about the companys expansion plans? (10 marks) Q.2 ABC Ltd. wants to communicate about its corporate image to all its stakeholders and also to the general public. As an advisor, how do you recommend them to do it? (10 marks) Q.3 What is oral business communication? Explain its benefits to the organisation and to the individual employee. (10 marks) Q.4. Give short notes on communication network in the organisation. (10 marks) Q. 5 What are the different types of business letters? Explain with example. (10 marks) Q. 6 Prepare your resume highlighting your personal achievements, job experience if any and educational background. Also prepare a cover letter to the organisation where you want to apply and the position to be applied for. (10 marks) To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420)

MBA SEMESTER 1 MB0040 STATISTICS FOR MANAGEMENT- Feb Drive 2011 1. (a) What is the difference between a qualitative and quantitative variable? [5 Marks] (b) A town has 15 neighbourhoods. If you interviewed everyone living in one particular neighbourhood, would you be interviewing a population or a sample from the town? Would this be a random sample? If you had a list of everyone living in the town, called a frame, and you randomly selected 100 people from all neighbourhoods, would this a random sample? [5 Marks] 2. a) Explain the steps involved in planning of a statistical survey? [5 Marks] b) What are the merits & Demerits of Direct personal observation and Indirect Oral Interview? [5 Marks] 3. a) Draw Ogives from the following data and measure the median value. Verify it by actual calculations. [5 Marks] Central size 5 15 25 35 45 Frequency 5 11 21 16 10 b) Complete the following distribution, if its Median is 2,600 and compute the value of Arithmetic Mean. [5 Marks] Size 1000-1500 1500-2000 2000-2500 2500-3000 3000-4000 4000-5000 5000-6000 Total Frequency 120 ? 400 500 ? 50 20 1500 4. a) What is the main difference between correlation analysis and regression analysis? [5 Marks] b) In a multiple regression model with 12 independent variables, what are the degrees of freedom for error? Explain? [5 Marks] 5. a) Discuss what is meant by Quality control and quality improvement. [5 Marks] b) What are the limitations of a quality control charts? [5 Marks] 6. a) Suggest a more suitable average in each of the following cases: [5 Marks] (i) Average size of ready-made garments. (ii) Average marks of a student. b) State the nature of symmetry in the following cases: [5 Marks] (i) When median is greater than mean, and (ii) When Mean is greater than median

MBA SEMESTER 1 MB0040 STATISTICS FOR MANAGEMENT- Feb Drive 2011 To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) 1. What are the characteristics of a good measure of central tendency? Characteristics of a Good Average (i) It should be rigidly defined. If an average is left to the estimation of an observer and if it is not a definite and fixed value it cannot be representative of a series. The bias of the investigator in such cases would considerably affect the value of the average. If the average is rigidly defined; this instability in its value would be no more, and it would always be a definite figure, (ii) It should be based on all the observations of the series. If some of the items of the series are not taken into account in its Calculation the average cannot be said to be a representative one. As we shall see later on there are some averages which do not take into account all the values of a group and to this extent they are not satisfactory averages. (iii) It should be capable of further algebraic treatment. If an average dose not possess this quality, its use is bound to be very limited. It will not be possible to calculate, say, the combined average of two or more series from their individual averages; further it will not be possible to study the average relationship of various parts of a variable if it is expressed as the sum of two or more variables. Many other similar studies would not be possible if the average is not capable of further algebraic treatment. (iv) It should be easy to calculate and simple to follow. If the calculation of the average involves tedious mathematical processes it will not be readily understood and its use will be confined only to a limited number of persons. It can never be a popular average. As such, one of the qualities of a good average is that it should not be too abstract or mathematical and there should be no difficulty in its calculation. Further, the properties of the average should be such that they can be easily understood by persons of ordinary intelligence. (v) It should not be affected by fluctuations of sampling. If two independent sample studies are made in any particular field, the averages thus obtained, should not materially differ from each other. No doubt, when two separate enquires are made, there is bound to be a difference, in the average values calculated but in some cases this difference would be great while in others comparatively less. These averages in which this difference, which is technically called "fluctuation of sampling" is less, are considered better than those in which its difference is more. One more thing to be remembered about averages is that the items whose average is being calculated should form a homogenous group. It is absurd to talk about the average of a man's height and his weight. If the data from which an average is being calculated are not

homogeneous, misleading conclusions are likely to be drawn. To find out the average production of cotton cloth per mill, if big and small mills are not separated the average would be unrepresentative. Similarly, to study wage level in cotton mill industry of India, separate averages should be calculated for the male and female workers. Again, adult workers should be separately studied from the juvenile group. Thus we see that as far as possible, the data from which an average is calculated should be a homogeneous lot. Homogeneity can be achieved either by selecting only like items or by dividing the heterogeneous data into a number of homogeneous groups. (b) What are the uses of averages? 2. For each one of the following null hypothesis, determine if it is a left-tailed, a right-tailed, or a two-tailed test. [10 Marks} a. 10 b. P 0.5 c. is at least 100. d. -20 e. p is exactly 0.22 3. What is test statistic? Why do we have to know the distribution of a test statistic? ans A statistical test provides a mechanism for making quantitative decisions about a process or processes. The intent is to determine whether there is enough evidence to "reject" a conjecture or hypothesis about the process. The conjecture is called the null hypothesis. Not rejecting may be a good result if we want to continue to act as if we "believe" the null hypothesis is true. Or it may be a disappointing result, possibly indicating we may not yet have enough data to "prove" something by rejecting the null hypothesis. RESEARCH DATA This section of the statistics tutorial is about understanding how data is acquired and used. The results of a science investigation often contain much more data or information than the researcher needs. This data-material, or information, is called raw data. To be able to analyze the data sensibly, the raw data is processed into "output data". There are many methods to process the data, but basically the scientist organizes and summarizes the raw data into a more sensible chunk of data. Any type of organized information may be called a "data set"Then, researchers may apply different statistical methods to analyze and understand the data better (and more accurately). Depending on the research, the scientist may also want to use statistics

descriptively or for exploratory research. What is great about raw data is that you can go back and check things if you suspect something different is going on than you originally thought. This happens after you have analyzed the meaning of the results.The raw data can give you ideas for new hypotheses, since you get a better view of what is going on. You can also control the variables which might influence the conclusion (e.g. third variables). CENTRAL TENDENCY AND NORMAL DISTRIBUTION This part of the statistics tutorial will help you understand distribution, central tendency and how it relates to data sets.Much data from the real world is normal distributed, that is, a frequency curve, or a frequency distribution, which has the most frequent number near the middle. Many experiments rely on assumptions of a normal distribution. This is a reason why researchers very often measure the central tendency in statistical research, such as the mean (arithmetic mean or geometric mean), median or mode. The central tendency may give a fairly good idea about the nature of the data (mean, median and mode shows the "middle value"), especially when combined with measurements on how the data is distributed. Scientists normally calculate the standard deviation to measure how the data is distributed.But there are various methods to measure how data is distributed: variance, standard deviation, standard error of the mean, standard error of the estimate or "range" (which states the extremities in the data). To create the graph of the normal distribution for something, you'll normally use the arithmetic mean of a "big enough sample" and you will have to calculate the standard deviation. But, the distribution will not be normal distributed if the distribution is skewed (naturally) or has outliers (often rare outcomes or measurement errors) messing up the data. One example of a distribution which is not normally distributed is the F-distribution, which is skewed to the right. So, often researchers double check that their results are normally distributed using range, median and mode. If the distribution is not normally distributed, this will influence which statistical

test/method to choose for the analysis. HYPOTHESIS TESTING - STATISTICS TUTORIAL How do we know whether a hypothesis is correct or not? Why use statistics to determine this? Using statistics in research involves a lot more than make use of statistical formulas or getting to know statistical software. Making use of statistics in research basically involves 1. learning basic statistics

2. understanding the relationship between probability and statistics 3. comprehension of the two major branches in statistics, descriptive statistics and inferential statistics. 4. knowledge of how statistics relates to the scientific method. Statistics in research is not just about formulas and calculation. (Many wrong conclusions have been conducted from not understanding basic statistical concepts) Statistics inference helps us to draw conclusions from samples of a population.When conducting experiments, a critical part is to test hypotheses against each other. Thus, it is an important part of the statistics tutorial for the scientific method. Hypothesis testing is conducted by formulating an alternative hypothesis which is tested against the null hypothesis, the common view. The hypotheses are tested statistically against each other. 4. Suppose you are sampling from a population with mean = 1,065 and standard deviation = 500. The sample size is n=100. What are the expected value and the variance of a sample mean ? [ 10 Marks] 5. The time it takes an international telephone operator to place an overseas phone call is normally distributed with mean 45 seconds and standard deviation 10 seconds. [10 Marks]

a) What is the probability that my call will go through in less than 1 minute? b) What is the probability that I will get through in less than 40 seconds? 6. The following data are the number of tons shipped weekly across the pacific by a shipping company. [10 marks] Feb Drive 2011 To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) 398, 412, 560, 476, 544, 690, 587, 600, 613, 457, 504, 477, 530, 641, 359, 566, 452, 633, 474, 499, 580, 606, 344, 455, 505, 396, 347, 441, 390, 632, 400, 582 Assume these data represent an entire population. Find the population mean and the population standard deviation. Master of Business Administration - MBA Semester 1 Subject Code MB0041 Financial and Management Accounting Spring 2011(Feb-July) Q.1 Assure you have just started a Mobile store. You sell mobile sets and currencies of Airtel, Vodaphone, Reliance and BSNL. Take five transactions and prepare a position statement after every transaction. Did you firm earn profit or incurred loss at the end? Make a small comment on your financial position at the end. [10 Marks] Q.2a. List the accounting standards issued by ICAI. [5 Marks] 2b. Write short notes of IFRS. [5 Marks] Q.3 Prepare a Three-column Cash Book of M/s Thuglak & Co. from The following particulars: [10 Marks] 20X1 Jan 1. Cash in hand Rs. 50,000, Bank Overdraft Rs. 20,000 2. Paid into bank Rs. 10,000 3. Bought goods from Hari for Rs, 200 for each 4. Bought goods for Rs. 2,000 paid cheque for them, discount allowed 1%

5. Sold goods to Mohan for each Rs. 1.175 6. Received a cheque from Shyam to whom goods were sold for Rs. 800.Discount allowed 12.5% 7. Shyams cheque deposited into bank 8. Purchased an old typewriter for Rs. 200 , Spent Rs. 50 on its repairs 9. Bank notified that Shyams cheque has been returned dishonored and debited the account in respect of charges Rs. 10 10. Received a money order Rs. 25 from Hari 11. Shyam settled his account by means of a cheque for Rs. 820, Rs. 20 being for interest charged. 12. Withdrew from the bank Rs. 10,000 18. Discounted a B/E for Rs. 1,000 at 1% through bank 20. Honored our own acceptance by cheque Rs. 5,000 22. Withdrew fir personal use Rs. 1,000 24. Paid tread expenses Rs. 2,000 25. Withdrew from bank for private expenses Rs. 1,500 26. Purchased machinery from Rajiv for 5,000 and paid him by means of a bank draft purchased for Rs. 5,005 27. Issued cheque to Ram Saran for cash purchased of furniture Rs. 1,575 28. Received a cheque for commission Rs. 500 from R.& Co. and deposited into bank 29. Ramesh who owned us Rs. 500 became bankrupt and paid us 50 paise in the rupee 30. Received payment of a loan of Rs. 5,000 and deposited Rs. 3,000 out of into bank 31. Paid rent to landlord Mohan by cheque of Rs. 220 31. Interest allowed by bank Rs. 30 31. Half-yearly bank charges Rs. 50 Q.4 Choose an Indian Company of your choice that has adopted Balance Score Card and detail on it. [10 Marks] Q.5 From the following data of Jagdish Company prepare (a) a statement of source and uses of working capital (funds) (b) a schedule of changes in working capital Assets 2008 2007 Cash 1,26,000 1,14,000 Short-term investment 42,400 20,000 Debtors 60,000 50,000

Stock 38,000 28,000 Long term Investment 28,000 44,000 Machinery 2,00,000 1,40,000 Building 2,40,000 80,000 Land 14,000 14,000 Total 7,48,400 4,90,000 Liabilities and Equity Accumulated depreciation 1,10,000 60,000 Creditors 40,000 30,000 Bills Payable 20,000 10,000 Secured loans 2,00,000 1,00,000 Share capital 2,20,000 1,60,000 Share premium 24,000 Nil Reserves and surplus 1,34,400 1,30,000 Total 7,48,400 4,90,000 Income statement Sales 2,40,000 Cost of goods sold 1,34,600 Gross Profit 1,05,200 Less Operating expenses: Depreciation machinery 20,000 Depreciation building 32,000 Other expenses 40,000 92,000 Net profit from operation 13,200 Gain on sale on long-term investment 4,800 Total 18,000 Loss on sale of machinery 2,000 Net Profit 16,000 Adjustments: 1) Machinery worth Rs.70000 was purchased and worth Rs.10000 was sold during the year [Accumulated depreciation on machinery is Rs.18000 after adjusting depreciation on machinery sold]. Proceeds from the sale of machinery were Rs.6000 2) Dividends paid during the year Rs.11600 [ 10 Marks] Q.6 What is a cash budget? How it is useful in managerial decision making? [10 Marks] To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the

assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Master of Business Administration - MBA Semester 1 Subject Code MB0041 Financial and Management Accounting Spring 2011(Feb-July) Q.1 Selected financial information about Vijay merchant company is given below: Q.1 Selected financial information about Vijay merchant company is given below: 2010 2009 Sales 69,000 43,000 Cost of Goods Sold 57,000 32,500 Debtors 7,200 3,000 Inventories 11,400 5,500 Cash 1,500 800 Other current assets 4,000 2,700 Current liabilities 16,000 11,000 Compute the current ratio, quick ratio, average debt collection period and inventory turnover for 2009 and 2010. State whether there is a favorable or unfavorable change in liquidity from 2009 to 2010. At the beginning of 2009, the company had debtors of Rs..2500 and inventory of Rs.3000. [10 Marks] Q.2 Explain different methods of costing. Your answer should be studded with examples (preferably firm name and product) for each method of costing. [10 Marks] Q.3 State the importance of differentiating between the fixed costs and variable costs in managerial decision. [10 Marks] Q.4 Following are the extracts from the trial balance of a firm as at 31st March 2009 Name of the account Dr Cr Sundry debtors 2,05,000 Bad debts 3,000 Additional Information 1) After preparing the trial balance, it is learnt that Mr.X a debtor has become insolvent and nothing could be recoverd from him and, therefore the entire amount of Rs.5,000 due from him was irrecoverable.

2) Create 10% provision for doubtful debt. Required: Pass the necessary journal entries and show the sundry debtors Spring 2011(Feb-July) To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) account, bad debts account, provision for doubtful debts account, P&L a/c and Balance sheet as at 31st March 2009. [10 Marks] Q.5 A change in credit policy has caused an increase in sales, an increase in discounts taken, a decrease in the amount of bad debts, and a decrease in investment in accounts receivable. Based upon this information, the companys (select the best one and give reason) 1) Average collection period has decreased 2) Percentage discount offered has decreased 3) Accounts receivable turnover has decreased 4) Working Capital has increased. [10 Marks] Q.6 Identify the users of accounting information. [10 Marks] Master of Business Administration - MBA Semester I MB0042 Managerial Economics - Feb drive 2011 Q.1 Price elasticity of demand depends on various factors. Explain each factor with the help of an example. Q.2 A company is selling a particular brand of tea and wishes to introduce a new flavor. How will the company forecast demand for it ? Q.3 The supply of a product depends on the price. What are the other factors that will affect the supply of a product. Q.4 Show how producers equilibrium is achieved with isoquants and isocost curves. Q.5 Discuss the full cost pricing and marginal cost pricing method. Explain how the two methods differ from each other. Q.6 Discuss the price output determination using profit maximization under perfect competition in the short run. [Type text] [Type text] Feb drive 2011

Master of Business Administration - MBA Semester I MB0042 Managerial Economics - Feb drive 2011 Q.1 Income elasticity of demand has various applications. Explain each application with the help of an example. Q.2 When is the opinion survey method used and what is the effectiveness of the method. Q.3 Show how price is determined by the forces of demand and supply, by using forces of equilibrium. Q.4 Distinguish between fixed cost and variable cost using an example. Q.5 Discuss Marris Growth Maximization model and show how it is different from the Sales maximization model. Q.6 Explain how fiscal policy is used to achieve economic stability. Master of Business Administration-MBA Semester I Subject Code MB0043 Human Resource Management - Jan 2011 Q.1 Write down the difference between Personnel management and Human Resource management.[10 Marks] Q.2 Write a note on scope of HR in India. [10 Marks] Q.3 Explain the critical steps in Human Resource Planning system .[10 Marks] Q.4 With reference to the compensation and salary system what are the systems that are helpful to raise the effectiveness of employees.[10 Marks] Q.5 What is competency? How it can be linked to the HR system? [10 Marks] Q.6 Dynamic Learning is an organization that wants to revise the HR policies. It has conducted a survey and the results of survey indicated that r=there is employee unrest, tardiness, absenteeism, more grievances. This all clearly indicates low morale. Suggest the measures that can be taken to improve employee morale. [10 Marks] To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs .

To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Master of Business Administration-MBA Semester I Subject Code MB0043 Human Resource Management - Jan 2011 Q.1 List and explain the sources of recruitment? [10 Marks] Q.2 Write a note on objectives of training? [10 Marks] Q.3 What are the different career development activities? Explain.[10 Marks] Q.4 Discuss some steps that are commonly practiced for motivating employees. [10 Marks] Q.5 Describe the grievance handling procedure. [10 Marks] Q.6 Write a note on types of groups. [10 Marks] Q.1 Write a note on the managerial roles and skills. managerial roles are as follows: 1. Informational roles 2. Decisional roles 3. Interpersonal roles 1. Informational roles: This involves the role of assimilating and disseminating information as and when required. Following are the main sub-roles, which managers often perform: a. Monitor collecting information from organizations, both from inside and outside of the organization b. Disseminator communicating information to organizational members c. Spokesperson representing the organization to outsiders 2. Decisional roles: It involves decision making. Again, this role can be sub-divided in to the following: a. Entrepreneur initiating new ideas to improve organizational performance b. Disturbance handlers taking corrective action to cope with adverse situation c. Resource allocators allocating human, physical, and monetary resources d. Negotiator negotiating with trade unions, or any other stakeholders 3. Inter`personal roles: This role involves activities with people working in the organization. This is supportive role for informational and decisional roles. Interpersonal roles can be categorized under three sub-headings: a. Figurehead Ceremonial and symbolic role b. Leadership leading organization in terms of recruiting, motivating etc. c. Liaison liasoning with external bodies and public relations activities. Management Skills: Katz (1974) has identified three essential management skills: technical, human, and conceptual. Technical skills: The ability is to apply specialized knowledge or expertise. All jobs require

some specialized expertise, and many people develop their technical skills on the job. Vocational and on-the-job training programs can be used to develop this type of skill. Human Skill: This is the ability to work with, understand and motivate other people (both individually and a group). This requires sensitivity towards others issues and concerns. People, who are proficient in technical skill, but not with interpersonal skills, may face difficulty to manage their subordinates. To acquire the Human Skill, it is pertinent to recognize the feelings and sentiments of others, ability to motivate others even in adverse situation, and communicate own feelings to others in a positive and inspiring way. Conceptual Skill: This is an ability to critically analyze, diagnose a situation and forward a feasible solution. It requires creative thinking, generating options and choosing the best available option. To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Q.2 Explain the social learning theory in detail. Shaping Behavior When a systematic attempt is made to change individuals behaviour by directing their learning in graduated steps, it is called shaping behavior. There are four methods of Shaping Behavior. They are as follows: 1. Positive reinforcement This is the process of getting something pleasant as a consequence of a desired behavior, to strengthen the same behavior. For example, one get a commission, if he/she achieves sales target. For example, i) Bonuses paid at the end of a successful business year are an example of positive reinforcement. ii) Employees will work hard for a raise or a promotion. iii) Salesmen will increase their efforts to get rewards and bonuses. iv) Students will study to get good grades, and v) In these examples, the rises, promotions, awards, bonuses, good grades, are positive reinforces. 2. Negative reinforcement This is the process of having a reward taken away as a consequence of a undesired behavior. For example, scholarship is withdrawn from the student who has not done well on the examination. Just as people engage in behaviours in order to get positive reinforces, they also engage in behaviours to avoid or escape unpleasant conditions. Terminating an unpleasant stimulus in order to strengthen or increase the probability of a response is called negative reinforcement. 3. Punishment is causing an unpleasant condition in an attempt to eliminate an undesirable behavior. This is the process of getting a punishment as a consequence of a behavior.

According to B. F. Skinner, punishment is still the most common technique of behaviour control in todays life. When a child misbehaves, he is spanked. If a person does not behave as the society or law wants him to do, he is punished by arrest and jail. Example: Loss of pay for coming late to office. Punishment can be accomplished either by adding an unpleasant stimulus or removing a pleasant stimulus. The added unpleasant stimulus might take the form of criticism, a scolding, a disapproving look, a fine, or a prison sentence. The removal of a pleasant stimulus might consist of withholding affection and attention, suspending a drivers license, or taking away a privilege such as watching television. Accordingly, in situations where punishment is desirable as a means of behaviour modification, certain guidelines would make it more effective thus minimizing its dysfunctional consequences. a) Praise in public; punish in private. b) Apply punishment before the undesirable behaviour has been strongly reinforced. Thus, the punishment should immediately follow the undesirable behaviour. c) The punishment should focus on the behaviour and not on the person. 4. Extinction An alternative to punishing undesirable behaviour is extension the attempt to weaken behaviour by attaching no consequences (either positive or negative) to it. It is equivalent to ignoring the behaviour. The rationale for using extinction is that a behaviour not followed by any consequence is weakened. However, some patience and time may be needed for it to be effective. This type of reinforcement is applied to reduce undesirable behaviour, especially when such behaviours were previously rewarded. This means that if rewards were removed from behaviours that were previously reinforced, then such behaviours would become less frequent and eventually die out. For example, if a student in the class is highly mischievous and disturbs the class, he is probably asking for attention. If .the attention is given to him, he will continue to exhibit that behaviour. Both positive and negative reinforcement result in learning. They strengthen a response and increase the probability of repetition. Both punishment and extinction weaken behavior and tend to decrease its subsequent frequency Q.3 Explain the Big 5 model of personality. The Big Five Personality Factors A strong consensus has emerged since the mid-1980's about the number and nature of personality traits. Five superordinate factors have emerged, often referred to to as the "Big Five" or the 5-factor model. These presence of these five factors is well supported by a wide variety of research. Early evidence supporting a 5-factor model was published by Fiske, in 1949. During the 1980s and 1990s a vast array of research combined to support the five factor model. Not everyone however agrees in the naming of the five supertraits. The 5-factor model is commonly measured by the NEO by McCrae and Costa (2003). The Big 5 according to the NEO are Neuroticism, Extraversion, Openness to Experience, Agreeableness and Conscientiousness (Remember OCEAN, or NEOAC): Neuroticism (Emotional Stability)

 Extraversion (Introversion) Openness to experience (Closedness to experiences) Agreeableness (Disagreeableness) Conscientiousness (Lack of conscientiousness) Each Supertrait is measured by 6 facets (or subordinate traits). These are: NEOAC Anxiety Warmth Fantasy Trust Competence Angry hostility Gregariousness Aesthetics Straightforward-ness Order Depression Assertiveness Feelings Altruism Dutifulness Self-consciousness Activity Actions Compliance Achievement striving Impulsiveness Excitement-seeking Ideas Modesty Self Discipline Vulnerability Positive emotion Values Tender-mindedness Deliberation To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Q.4 What are the different factors influencing perception? Factors Influencing Perception Perception is our sensory experience of the world around us and involves both the recognition of environmental stimuli and actions in response to these stimuli. Through the perceptual process, we gain information about properties and elements of the environment that are critical to our survival. Perception not only creates our experience of the world around us; it allows us to act within our environment. A number of factors operate to shape and sometimes distort perception. These factors can reside: i) In the perceiver. ii) In the object or target being perceived or iii) In the context of the situation in which the perception is made. 1. Characteristics of the Perceiver: Several characteristics of the perceiver can affect perception. When an individual looks at a target and attempts to interpret what he or she stands for, that interpretation is heavily influenced by personal characteristics of the individual perceiver. The major characteristics of the perceiver influencing perception are: a) Attitudes: The perceivers attitudes affect perception. For example, suppose Mr. X is interviewing candidates for a very important position in his organization a position that requires negotiating contracts with suppliers, most of whom are male. Mr X may feel that women are not capable of holding their own in tough negotiations. This attitude will doubtless affect his perceptions of the female candidates he interviews. b) Moods: Moods can have a strong influence on the way we perceive someone. We think

differently when we are happy than we do when we are depressed. In addition, we remember information that is consistent with our mood state better than information that is inconsistent with our mood state. When in a positive mood, we form more positive impressions of others. When in a negative mood, we tend to evaluate others unfavourably. c) Motives: Unsatisfied needs or motives stimulate individuals and may exert a strong influence on their perceptions. For example, in an organizational context, a boss who is insecure perceives a subordinates efforts to do an outstanding job as a threat to his or her own position. Personal insecurity can be translated into the perception that others are out to "get my job", regardless of the intention of the subordinates. d) Self-Concept: Another factor that can affect social perception is the perceivers self-concept. An individual with a positive self-concept tends to notice positive attributes in another person. In contrast, a negative self-concept can lead a perceiver to pick out negative traits in another person. Greater understanding of self allows us to have more accurate perceptions of others. e) Interest: The focus of our attention appears to be influenced by our interests. Because our individual interests differ considerably, what one person notices in a situation can differ from what others perceive. For example, the supervisor who has just been reprimanded by his boss for coming late is more likely to notice his colleagues coming late tomorrow than he did last week. If you are preoccupied with a personal problem, you may find it hard to be attentive in class. f) Cognitive Structure: Cognitive structure, an individuals pattern of thinking, also affects perception. Some people have a tendency to perceive physical traits, such as height, weight, and appearance, more readily. Others tend to focus more on central traits, or personality dispositions. Cognitive complexity allows a person to perceive multiple characteristics of another person rather than attending to just a few traits. g) Expectations: Finally, expectations can distort your perceptions in that you will see what you expect to see. The research findings of the study conducted by Sheldon S Zalkind and Timothy W Costello on some specific characteristics of the perceiver reveal Knowing oneself makes it easier to see others accurately. Ones own characteristics affect the characteristics one is likely to see in others. People who accept themselves are more likely to be able to see favourable aspects of other people. Accuracy in perceiving others is not a single skill. These four characteristics greatly influence how a person perceives others in the environmental situation. Characteristics of the Target: Characteristics in the target that is being observed can affect what is perceived. Physical appearance plays a big role in our perception of others. Extremely attractive or unattractive individuals are more likely to be noticed in a group than ordinary looking individuals. Motion, sound, size and other attributes of a target shape the way we see it.The perceiver will notice the targets physical features like height, weight, estimated age, race and gender. Perceivers tend to notice physical appearance characteristics that contrast with the norm, that are intense, or that are new or unusual. Physical attractiveness often colours our entire impression of another person. Interviewers rate attractive candidates more favourably and attractive candidates are awarded higher starting salaries. Verbal communication from targets also affects our perception of them. We listen to the topics they speak about, their voice tone, and their accent and make judgements based on this input. Non-verbal communication conveys a great deal of information about the target. The perceiver deciphers eye contact, facial expressions, body movements, and posture all in an attempt to form

an impression of the target .As a result of physical or time proximity, we often put together objects or events that are unrelated. For example, employees in a particular department are seen as a group. If two employees of a department suddenly resign, we tend to assume their departures were related when in fact, they might be totally unrelated. People, objects or events that are similar to each other also tend to be grouped together. The greater the similarity, the greater the probability we will tend to perceive them as a group. Characteristics of the Situation: The situation in which the interaction between the perceiver and the target takes place, has an influence on the perceivers impression of the target. E.g. meeting a manager in his or her office affects your impression in a certain way that may contrast with the impression you would have formed, had you met the manager in a restaurant. The strength of the situational cues also affects social perception. Some situations provide strong cues as to appropriate behaviour. In these situations, we assume that ie individuals behaviour can be accounted for by the situation, and that it may not reflect the individuals disposition. This is the discounting principle in social perception. For example, you may encounter an automobile salesperson who has a warm and personable manner, asks you about your work and hobbies, and seems genuinely interested in your taste in cars. Can you assume that this behaviour reflects the salespersons personality? You probably cannot, because of the influence of the situation. This person is trying to sell you a car, and in this particular situation, he probably treats all customers in this manner. To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Master of Business Administration - MBA Semester II MB0044 Production & Operations Management - 4 Credits Set 1 Q1. Explain in brief the origins of Just In Time. Explain the different types of wastes that can be eliminated using JIT Ans. Just in Time (JIT) is a management philosophy aimed at eliminating waste and continuously improving quality. Credit for developing JIT as a management strategy goes to Toyota. Toyota JIT manufacturing started in the aftermath of World War II. Although the history of JIT traces back to Henry Ford who applied Just in Time principles to manage inventory in the Ford Automobile Company during the early part of the 20th Century, the origins of the JIT as a management strategy traces to Taiichi Onho of the Toyota Manufacturing Company. He developed Just in Time strategy as a means of competitive advantage during the post World War II period in Japan.

The post-World War II Japanese automobile industry faced a crisis of existence, and companies such as Toyota looked to benchmark their thriving American counterparts. The productivity of an American car worker was nine times that of a Japanese car worker at that time, and Taiichi Onho sought ways to reach such levels.

Two pressing challenges however prevented Toyota from adopting the American way: 1. American car manufacturers made lots or a batch of a model or a component before switching over to a new model or component. This system was not suited to the Japanese conditions where a small market required manufacturing in small quantities. 2. The car pricing policy of US manufacturers was to charge a mark-up on the cost price. The low demand in Japan led to price resistance. The need of the hour was thus to reduce manufacturing costs to increase profits. To overcome these two challenges, Taiichi Onho identified waste as the primary evil. The categories of waste identified included overproduction inventory or waste associated with keeping dead stock time spent by workers waiting for materials to appear in the assembly line time spend on transportation or movement workers spending more time than necessary processing an item waste associated with defective items Taiichi Onho then sought to eliminate waste through the just-in-timephilosophy, where items moved through the production system only as and when needed. To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Q2. What is Value Engineering or Value Analysis? Elucidate five companies which have incorporated VE with brief explanation. Ans. Value Engineering (VE), also known as Value Analysis, is a systematic and function-based approach to improving the value of products, projects, or processes.VE involves a team of people following a structured process. The process helps team members communicate across boundaries, understand different perspectives, innovate, and analyze.When to use itUse Value Analysis to analyze and understand the detail of specific situations.Use it to find a focus on key areas for innovation. Use it in reverse (called Value Engineering) to identify specific solutions to detail problems.

It is particularly suited to physical and mechanical problems, but can also be used in other areas. Quick X Long Logical X Psychological Individual X Group How it works Value Analysis (and its design partner, Value Engineering) is used to increase the value of products or services to all concerned by considering the function of individual items and the benefit of this function and balancing this against the costs incurred in delivering it. The task then becomes to increase the value or decrease the cost. Q3. Explain different types of Quantitative models. Differentiate between work study and motion study. Ans. Quantitative models are needed for a variety of management tasks, including (a) identication of critical variables to use for health monitoring, (b) antici- pating service level violations by using predictive models, and (c) on-going op- timization of congurations. Unfortunately, constructing quantitative models requires specialized skills that are in short supply. Even worse, rapid changes in provider congurations and the evolution of business demands mean that quantitative models must be updated on an on-going basis. This paper describes an architecture and algorithms for on-line discovery of quantitativemodels without prior knowledge of the managed elements. The architecture makes use of an element schema that describes managed elements using the common information model (CIM). Algorithms are presented for selecting a subset of the element metrics to use as explanatory variables in a quantitative model and for constructing the quantitative model itself. We further describe a prototype system based on this architecture that incorporates these algo-rithms. We apply the prototype to on-line estimation of response times for DB2 Universal Database under a TPC-W workload. Of the approximately 500 metrics available from the DB2 performance monitor, our system chooses 3 to construct a model that explains 72% of the variability of response time. In production and operations management, models refer to any simple representation of reality in different forms such as mathematical equations, graphical representation, pictorial representation, and physical models. Thus a model could be the well known economic order quantity (EOQ) formula, a PERT network chart, a motion picture of an operation, or pieces of strings stretched on a drawing of a plant layout to study the movement of material. The models help us to analyze and understand the reality. These also help us to work determine optimal conditions to for decision making. For example, the EOQ formula helps us to determine the optimum replenishment quantities that minimize the cost of storing plus replenishing.The number of different models we use in production and operations management run into hundreds, or even more than a thousand. These are really too many to enumerate in a place like these. I am listing below a random list of broad categories of models used in production and operations model.Operations research models. This is actually a very broad classification and covers many of the other categories in the list given here. Inventory models Forecasting models Network models

 Linear programming models Queuing models Production planning and control models Engineering drawings Photographs and motion pictures used in time and motion studies. Material movement charts Process flow diagrams Systems charts Statistical process control charts. Variance analysis Regression analysis Organization chart Fishbone chart Work study and motion study Work study includes a wide field of measurement tools and techniques. Motion study or method study is concerned with analyzing individual human motions (like get object, put object

To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) ) with a view to improving motion economy. Q4. What is Rapid Prototyping? Explain the difference between Automated flow line and Automated assembly line with examples. Ans. Rapid prototyping is the automatic construction of physical objects using additive manufacturingtechnology. The first techniques for rapid prototyping became available in the late 1980s and were used to produce models and prototype parts. Today, they are used for a much wider range of applications and are even used to manufacture production-quality parts in relatively small numbers. Some sculptors use the technology to produce complex shapes for fine arts exhibitions. Automated flow lines : When several automated machines are linked by a transfer system which moves the parts by using handling machines which are also automated, we have an automated flow line. After completing an operation on a machine, the semi finished parts are moved to the next machine in the sequence determined by the process requirements a flow line is established. The parts at various stages from raw material to ready for fitment or assembly are processed continuously to attain the required shapes or acquire special properties to enable them to perform desired functions. The materials need to be moved, held, rotated, lifted, positioned etc. for completing different operations.

Sometimes, a few of the operations can be done on a single machine with a number of attachments. They are moved further to other machines for performing further operations. Human intervention may be needed to verify that the operations are taking place according to standards. When these can be achieved with the help of automation and the processes are conducted with self regulation, we will have automated flow lines established. One important consideration is to balance times that different machines take to complete the operations assigned to them. It is necessary to design the machines in such a way that the operation times are the same throughout the sequence in the flow of the martial. In fixed automation or hard automation, where one component is manufactured using several operations and machines it is possible to achieve this condition or very nearly. We assume that product life cycles are sufficiently stable to invest heavily on the automated flow lines to achieve reduced cost per unit. The global trends are favouring flexibility in the manufacturing systems. The costs involved in changing the set up of automated flow lines are high. So, automated flow lines are considered only when the product is required to be made in high volumes over a relatively long period. Designers now incorporate flexibility in the machines which will take care of small changes in dimensions b y making adjustments or minor changes in the existing machine or layout. The change in movements needed can be achieved by programming the machines. Provision for extra pallets or tool holders or conveyors are made in the original design to accommodate anticipated changes. The logic to be followed is to find out whether the reduction in cost per piece justifies the costs of designing, manufacturing and setting up automated flow lines. Group Technology, Cellular Manufacturing along with conventional Product and Process Layouts are still resorted to as they allow flexibility for the production system. With methodologies of JIT and Lean Manufacturing finding importance and relevance in the competitive field of manufacturing, many companies have found that well designed flow lines suit their purpose well. Flow lines compel engineers to put in place equipments that balance their production rates. It is not possible to think of inventories (Work In Process) in a flow line. Bottlenecks cannot be permitted. By necessity, every bottleneck gets focused upon and solutions found to ease them. Production managers see every bottleneck as an opportunity to hasten the flow and reduce inventories. However, it is important to note that setting up automated flow lines will not be suitable for many industries Automated Assembly Lines : All equipments needed to make a finished product are laid out in such a way as to follow the sequence in which the parts or subassemblies are put together and fitted. Usually, a frame, body, base will be the starting point of an assembly. The frame itself consists of a construction made up of several components and would have been assembled or fabricated in a separate bay or plant and brought to the assembly line. All parts or subassemblies are fitted to enable the product to be in readiness to perform the function it was designed to. This process is called assembly. Methodologies of achieving the final result may vary, but the basic principle is to fit all parts together and ensure linkages so that their functions are integrated and give out the desired output. Product Layouts are designed so that the assembly tasks are performed in the sequence they are designed. You will note that the same task gets repeated at each station continuously. The finished item comes out at the end of the line The material goes from station 1 to 5 sequentially. Operation 2 takes longer time, say twice as long. To see that the flow is kept at the same pace we provide two locations 2a and 2b so that operations 3, 4 an 5 need not wait. At 5, we may provide more personnel to complete operations. The time taken at any of the locations should be the same. Otherwise the flow is interrupted. In automated assembly lines the moving pallets move the materials from station to station and

moving arms pick up parts, place them at specified places and fasten them by pressing, riveting, screwing or even welding. Sensors will keep track of these activities and move the assemblies to the next stage. An operator will oversee that the assemblies are happening and there are no stoppages. The main consideration for using automated assembly lines is that the volumes justify the huge expenses involved in setting Up the system.

To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420) Dear Friends, We are providing solved assignments, Project reports, Documentation with company certificate; we are working in this field for last 5 years. Dont fall the low cost assignments, which is the assignments with cheap quality and rejected from Universities. I can show you many students, those who failed, coz they buy very cheap assignments of 500rs or 600rs . To get Complete assignments write or call on : kvsude@gmail.com or Mob : +974 55702886 (00974 55702886) +91 9995105420 (09995105420)

||||||||||||SMU MBA FALL DRIVE /AUG 2011 ASSIGNMENTS ARE AVAILABLE ||||||||||||||| Book your assignments, by Contacting: Email: kvsude@gmail.com or smumbahelp2011@gmail.com

Mob: +91 9995713517 ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| Master of Business Administration-MBA Semester 1 MB0038 Management Process and Organization Behavior - 4 Credits (Book ID: B1127) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Write a note on the functions of management.. [10] Q.2 Discuss any two learning theories in detail. [10]

Q.3 Explain the classification of personality types given by Sheldon.[10] Q.4 What are the factors influencing perception? [10]

Q.5 Mr. Solanki is the VP- HR of a leading Financial services company. He is having a meeting with Ms. Ramani leading HR consultant. Mr. Solanki is concerned about creating an environment that helps in increasing the job satisfaction amongst employees. Assume that you are Ms. Ramani, the HR consultant. What suggestions you will give to Mr. Solanki, for creating an environment that increases job satisfaction [10]

Q.6 Given below is the HR policy glimpse of the VARK-LEARNING a learning and training solutions company 1. It offers cash rewards for staff members 2. It promotes the culture of employee referral and encourages people to refer people they know may be their friends, ex. Colleagues batch mates, relatives. 3. What all needs do it takes care off according to maslows need hierarchy 4. It recognizes good performances and give fancy titles and jackets to the people who perform well and also felicitates them in the Annual Day of the company. What all aspects does it takes care of according to the Maslows Need Hierarchy ? [10] Master of Business Administration-MBA Semester 1 MB0038 Management Process and Organization Behavior - 4 Credits (Book ID: B1127) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1Write a note on classical era for evolution of Organization behaviour. [10] Q.2 . Write a note on different types of groups. Explain. [10] Q.3 Explain the approaches of conflict management. [10]

Q.4 The environmental stressors have a great impact on work performance and adjustment of the individual in an organization. Discuss the different categories of environmental stressors. [10]

Q.5 Given below are certain instances observed by the summer trainee Ritu, while making an observational study at GlobalGreen consultants. An organization dealing with recycling of plastic products waste etc. She makes the following observation about two key people in the organization. 1. Mr. Patnayak He is a very friendly person and encourages his team members by giving those recommendations and appreciations. This helps HR to decide about giving a bonus or promotion to employees. 2. Mr. Dutta - He is an aggressive person. He frequently loses his temper. Ritu observes that he frequently punishes the non-performers and also give them warnings regarding suspension etc. Now explain what base of power does Mr. Patnayak and Mr. Dutta belongs to. Explain the type of power they use often [10] Q.6 Fashion4Now is a famous and old magazine. The top management decides to start the eedition of the magazine. They also decide the redefine the policies and culture of window to truth To start implementing, this change, they frequently call meetings of employees. They have also formed groups at different levels to clarify doubts and explain the perspective of change. Analyze the situation in the context of organizational change and elaborate why the top management is following the discussed practices and what approach is most evident in the context. [10]

Master of Business Administration - MBA Semester I MB0039Business Communication- 4 Credits (Book ID: B1128) Assignment - Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions. Q.1 Explain the different types of communication with relevant examples.

Q.2 What are the general principles of writing especially business writing

Q.3 How would you prepare yourself for an oral business presentation?

Q.4 You are a team manager having 15 members in your team. Two of your key team members are on 3-weeks leave. You have to call for a monthly team meeting within a week. How effectively you would plan and carry out this meeting?

Q. 5 Distinguish between circulars and notices along with formats.

Q. 6You are a sales manager for a particular brand of mixer and blender. Frame a sample bad news letter telling a customer about that her claim for the product replacement is rejected on the grounds that the product didnt have any defect during the sale. Master of Business Administration - MBA Semester I MB0039 Business Communication - 4 Credits (Book ID: B1128) Assignment - Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 As a part of top management team, how would you communicate to your shareholders about the companys expansion plans?

Q.2 ABC Ltd. wants to communicate about its corporate image to all its stakeholders and also to the general public. As an advisor, how do you recommend them to do it?

Q.3 What is oral business communication? Explain its benefits to the organisation and to the individual employee.

Q.4 Give short notes on communication network in the organisation.

Q. 5 Whatare the different types of business letters? Explain with example.

Q.6Prepare your resume highlighting your personal achievements, job experience if any and educational background. Also prepare a cover letter to the organisation where you want to apply and the position to be applied for.

MBA SEMESTER 1 MB0040 STATISTICS FOR MANAGEMENT- 4 Credits (Book ID: B1129) Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions 1. (a) Statistics is the backbone of decision-making. Comment. [ 5 marks] (b) Give plural meaning of the word Statistics?[ 5 marks]

2. a. In a bivariate data on x and y, variance of x = 49, variance of y = 9 and covariance (x,y) = -17.5. Find coefficient of correlation between x and y. [ 5 marks] b. Enumerate the factors which should be kept in mind for proper planning.[ 5 marks]

3. The percentage sugar content of Tobacco in two samples was represented in table 11.11. Test whether their population variances are same. [ 10 marks]

Table 1. Percentage sugar content of Tobacco in two samples Sample A Sample B 2.4 2.7 2.7 3.0 2.6 2.8 2.1 3.1 2.5 2.2

3.6

4. a. Explain the characteristics of business forecasting. [ 5 marks] b. Differentiate between prediction, projection and forecasting. [ 5 marks] 5. What are the components of time series? Bring out the significance of moving average in analysing a time series and point out its limitations. [ 10 marks] 6. List down various measures of central tendency and explain the difference between them? [ 5 marks] b. What is a confidence interval, and why it is useful? What is a confidence level?[ 5 marks] MBA SEMESTER 1 MB0040 STATISTICS FOR MANAGEMENT- 4 Credits (Book ID: B1129) Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions 1. (a) What are the characteristics of a good measure of central tendency? [ 5 marks] (b) What are the uses of averages? [ 5 marks]

2. Calculate the 3 yearly and 5 yearly averages of the data in table below. [ 10 marks]

Table 1: Production data from 1988 to 1997 Year 1988 1989 1990 1991 1992 1993 1994 1995 1996 Production 15 18 16 22 19 24 20 28 22 (in Lakh ton) 1997 30

3. (a) What is meant by secular trend? Discuss any two methods of isolating trend values in a time series. [ 5 Marks] (b)What is seasonal variation of a time series? Describe the various methods you know to evaluate it and examine their relative merits.[ 5 marks]

4. The probability that a contractor will get an electrical job is 0.8, he will get a plumbing job is 0.6 and he will get both 0.48. What is the probability that he get at least one? Is the probabilities of getting electrical and plumbing job are independent? [ 10 marks]

5. (a) Discuss the errors that arise in statistical survey. [ 5 marks] (b) What is quota sampling and when do we use it?[ 5 marks]

6. (a) Why do we use a chi-square test? [ 5 marks] (b) Why do we use analysis of variance?[ 5 marks]