Survey on Job Satisfaction in IT Company.

Submitted To: Submitted By: Pravat Uprety Nitesh Kayastha

Abstract This research is based on the study of employees at various Software Company in Nepal and was conducted as a part of the EMBA, 4th Term, and BRM Course requirement. For over 10 years, IT companies have been delivering customer-driven IT programming services to a very broad and varied customer base. This company provides custom-made IT solutions. In consultation with the customer, these companies use the most suited technology (.NET, PHP, Flex, Flash or Java). IT company of Nepal have always focused on activities to increase the level of satisfaction among its employees by providing better working environment, sponsorship trainings, team building activities like sport events, arranging for free movie show, certification trainings, etc. It has reduced the weekly working days from six to five and increased the total annual leave facility. Management has a view that most of the staffs at all level are satisfied. The factors leading to job satisfaction and organizational commitment in the software field are poorly understood. This research is conducted to find out whether the employees of IT companies in Nepal are satisfied with their job and understand the relationships of Job Tenure, Position, Marital Status and Gender with job satisfaction and organizational commitment and the implications. Age variable was also included as a part of study as more than 90% of the employees are in the same age group (26 Years to 31 Years).

ACKNOWLEDGEMENT I would like to extend my gratitude to each and everyone who have helped for the preparation of this research report. Without their support, I would have faced lots of difficulties in preparing the report. First of all, I would like to show my sincere gratitude to our faculty Mr. Pravat Uperaty, who have instructed us for the preparing this report so that we would get the practical scenario of how to prepare the Research Report. My primary word of indebtedness goes to all the respondent of various companies that I have selected for study for providing us valuable information to accomplish our report writing and getting us acquainted with the real corporate life. I am deeply grateful for the efforts of all the people whose outstanding communication skills, breath of knowledge, and organizational ability assured this research of clarity and completeness. Nitesh Kayastha

Table of Contents
1. BackGround..1 2. Literature Review.3 3. Objective.......5 4. Methodology ....6 5. Limitations of the study...8 6. Presentation and Analysis of results ..9 7. Inferential analysis..16 8. Conclusion & Recommendation.20 9. Appendices21

List of Illustration: List of Table:

Table 1: No of employee who appeared in survey for their company. 9 Table 2: Gender of Employee Survey..... 9 Table 3: Age Group of Employee .. 10 Table 4: Departments in IT fields..10 Table 5: Need of Extra Entertainment 14 Table 6: Descriptive Statistics ..15 Table 7: Cross tabulation between Education level and Salary Range16 Table 8: Cross tabulation between Gender and Salary range17 Table 9: Cross tabulation between Salary Range and duration of stay in a company.17 Table 10: Cross Tabulation between benefit package and duration of stay in a company..18 Table 11: Cross Tabulation between good relation with supervisor and Communication18 Table 12: Cross Tabulation between amount of time for job and Level of freedom.19

List of Graph

Chart 1: Extra courses ...11 Chart 2: Education Level .12 Chart 3: Average duration of employee working in same IT

COMPANY13 Chart 4: Organization Type.. .14