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RED SUNSET HOTEL COMPANY PROFILE Mission and Vision VISION We envisioned RED SUNSET HOTEL as a dynamic and

leading standard hotel, rendering above-par service, consistent with shared and sustained corporate growth and development; where everyone feels at home, and where everyone works as a team; with a sense of pride, security and belongingness. MISSION We are committed to provide TOTAL CUSTOMER SATISFACTION through: 1. Providing alert, competent and personalized service; 2. Assuring wholesome and safe accommodation; 3. Enhancing cooperation and teamwork in the organization; 4. Ensuring employee's welfare and development; and 5. Working towards globally competitive service. Together we can make this happen.

Our Values At its core, the Red Sunset Hotel holds the following values and beliefs: Exceptional Service - We understand that the value can be created with every encounter and this is reflected in our superior standard of service. Integrity - We are honest and straightforward in our interactions with our owners, guests, colleagues and the communities in which we operate. Respect - We respect the objectives of our stakeholders, the values of our guests, and the cultural difference in the locations that we operate. Teamwork and Passion - We bring our individual expertise, creativity and passion for our industry as a Red Sunset team member. This sets us apart and is the essence of the Red Sunset Way. Continuous Improvement - We are innovative and utilize best practices to continually improve our management techniques, and the quality of our products and services.

Red Sunset Corporation Management Team Joe Lee


President and Chief Executive Officer

Joe Lee was appointed President and CEO of Red Sunset Hotels Corporation on February 8, 2011. He has been a director of the company since September 2003. Warren Lim
Executive VP and Chief Operating Officer, Hotel Operations

Mr. Lim has served as Executive Vice President and Chief Operating Officer, Hotel Operations since November 2009 and is a member of the senior management team for RSH. He has nearly 30 years of experience in the hospitality industry. Juliet Wu
Executive Vice President and Chief Financial Officer

Juliet Wu was appointed Executive Vice President and Chief Financial Officer beginning September 1, 2011. Ms. Shiflett has been with Red Sunset Hotels since October 2010 when she was hired under a contract to serve as Vice President of Finance. Harry Chu
Executive Vice President, Sales and Marketing

Harry Chu serves as Executive Vice President of Sales and Marketing for Red Sunset Hotels Corporation. David Yu
Senior Vice President & Chief Information Officer

Mr. Yu has been with our company since 1996 and serves as Vice President and Chief Information Officer. Mr. Yu is a member of the senior management team for Red Sunset Hotels Corporation and is responsible for the company's information technology initiatives ranging from network and application infrastructure to Internet-based application design and e-commerce. Richard Yao
Senior Vice President, Lodging Development

Rich Yao was appointed Vice President, Lodging Development in March, 2010 and also serves as a member of the senior management team for RSH. Rich comes to our company with a wealth of experience. Krisann Han
Senior Vice President, Human Resources

Ms.Han has served as the Vice President of Human Resources for Red Sunset Hotels Corporation since 2002 and is a member of the senior management team. Ms. Han had

previously been with Hilton Hotels for 13 years, starting her hotel career in 1989 with Red Sunset Hotels and serving in the role of Director of Human Resources at six different hotels.

Thomas L. McLean
Senior Vice President, General Counsel and Secretary

Mr. McLean has been our Senior Vice President, General Counsel and Secretary since February 2005 and is a member of the senior management team. Red Sunset Management Team Warren Lim
Executive VP and Chief Operating Officer, Hotel Operations

Mr. Lim has served as Executive Vice President and Chief Operating Officer, Hotel Operations since November 2009 and is a member of the senior management team for RSH. Harry Ming
Executive Vice President, Sales and Marketing

Mr. Ming was appointed Executive Vice President of Sales and Marketing in May 2010. Mr. Ming is a 33 year veteran of the hospitality industry with extensive experience in hotel sales and hotel operations as well as experience in destination marketing. Jason Sy
Vice President, Revenue Management

Mr. Sy has served as Vice President, Revenue Management at Red Sunset Hotels Corporation since July 2009. Mr. Sy is a member of the senior management team for the company and oversees Revenue Management. Todd Henson
Regional Vice President, Hotel Operations

Mr. Henson has served as Regional Vice President, Hotel Operations and has been with us since January 2002. Mr. Henson is member of the senior management team for Red Sunset Hotels Corporation.

Red Sunset Policies Reservation and Booking Booking Notice


FITs: At least ten (10) working days advance notice / written confirmation GITs: At least (20) working days advance notice / written confirmation

Reservations for guest rooms and / or functions rooms are considered tentative and will be held for at least:

Function Room: Ten (10) days maximum Guest Room: Three (3) days maximum

In the event that no confirmation is made, the hotel will automatically cancel said reservation unless an Agreement is drawn prior to the signing of the contract.

Reserved rooms will be held until 6:00 PM on expected arrival date unless prior notice and / or arrangements have been made with the Management.

For room accommodations, a one night deposit is required. The room will be held until 6:00 PM unless the hotel receives a prior advice from the client or guest. The one night deposit is forfeited and will be charged to the client or company.

When a guest or client failed to show up during the actual arrival date or cancellation has been made on the actual arrival date. Cancellation fee is imposed for three(3) to five(5) days advice prior to the actual arrival date especially for group booking.

Adjustment request must be made at least 72 hours prior to the actual function date to finalize and / or confirm the guaranteed number of guests which will be the basis of the hotel billing to the organizer whether this number has been met or not during the actual event. The hotel can only provide an allowable 10% to 20% increase to the guaranteed minimum number of guests. If the organizer is definite that the function will exceed the minimum guaranteed number of guests, the hotel must be advised immediately in 72 hours before the actual event for the necessary adjustment in seating and meal arrangements.

Billing Arrangement A 50% deposit is required for the total guaranteed number of guests upon confirmation of reservation and signing of the contract. Balance of payment must be made at least two(2) days before the actual function date or immediately after the function. Send bill arrangement is only applicable for company with approved credit line facility. Mode of paymnet: Cash, credit card(s), bank transfer, company cheque. For Credit Card transactions, you may contact our Front Desk for details. (632) 400-3333, or (632) 400-5455.

Cancellation Policies Cancellation must be made in writing at least seventy twp (72) hours prior to scheduled check-in date. One (1) night deposit will be forfeited for No Show and un-advised cancellation. If company account, one (1) night contracted rate will be charged. For GIT, a cancellation fee equivalent to fifty percent (50%) of total package availed of will be imposed on last minute cancellation of group booking with less than fifteen (15) days notice prior to actual arrival date. 30 days notice 10% 15 days notice 20% 7 days notice 50% 3 days notice 100%

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