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Release Notes

DX8100 Series Hybrid Video Recorder


This document describes the new features, improvements, and major fixes for the DX8100 Series hybrid video recorder (HVR). For additional information about the unit (including the latest updates to documentation, product specifications, and software downloads), visit the Pelco Web site at www.pelco.com. NOTE: For technical issues, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981 (international).

2.0.00.2727 Maintenance Release


Major Fixes
Resolved an operation issue where a sound alert did not accompany an emergency agent pop-up event. Resolved an operation issue so that there are no gaps or missing audio data exported in AVI format. Corrected an operation issue with DX8100 bandwidth throttle feature that caused jitter in video displayed at the remote client computer. Resolved an operation issue so that the DX8100 server does not display the total amount of recorded video in the status bar. Resolved an operation issue so that the PTZ feature at the remote client operates in the single and multi-view mode. Corrected an operation issue when using the KBD300A keyboard with the shift key on, which caused the DX8100 server to restart. Corrected an operation issue so the WebDVR operates with Internet Explore 8. Resolved an operation issue so that the remote client session remains connected. Resolved an operation issue so that a Sarix IDS0DN camera that was removed from the network can be reconnect to the DX8100. Corrected an operation issue with the Spectra IV network camera operating correctly with the KBD300A. Resolved an operation issue so double-clicking the PTZ control displays the video in a single channel display. Resolved an issue so recorded video from an IP camera appears in the application window timeline.

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Resolved an issue so Sarix IXS0 Series and IMS0 Series cameras can be configured through the DX8100 server IP Camera Properties dialog box. Corrected an issue that caused the DX8100 server to restart when a Sarix IXE Series camera was installed. Resolved an issue so the DX8100 will support the JPEG stream from a Sarix IMS0 Series camera. Corrected an issue to allow video from IP cameras (MJPEG format) to appear at the DX8100 server or client application window. Corrected an operation issue with the DX8100 PTZ Control directional buttons. Corrected an operation issue with the TXB-IP camera PTZ feature. Corrected an operation issue to allow the TXB-N camera to work with the DX8100: select either MPEG4 or MJPEG as the DX8100 IP Camera Properties Codec setting; select Secondary as the Stream setting. Resolved an IP camera panning issue that caused the zoom, focus, and iris on-screen display (OSD) buttons to operate incorrectly. Corrected the title of the unlimited bandwidth throttle selection box.

Known Issues
The NVIDIA video card causes jitter in the video displayed on a computer that is running the Microsoft Windows 7 operating system. If a USB device is removed from the DX8100 server during a backup process, the server does not generate an error message. A network camera does not respond to PTZ commands in a timely manner. It takes 10 to 15 seconds for the camera to respond. The default port settings for KBD300A keyboard and Spectra camera are incorrect. DS ControlPoint version 7.0.24 user security feature allows a restricted user to be able to view all cameras. The DX8100 time zone selection for Caracas, La Paz is GMT -4:00, which is incorrect. It should be GMT -4:30. Configuring a second network camera with a duplicate IP address will cause the DX8100 to stop responding and restart. The Web Client has security features that require additional system administrator effort to allow multi-user access. The Video Loss label does not display when an IP camera is disconnected. The default port number for the MPEG-4 compression setting is different if the IP camera is added using the scan feature versus if the camera is added manually. The DX8100 scan feature finds and displays unsupported IP cameras. The DX8100 pre-alarm recording time is reduced if IP cameras are configured. The AXIS 231D camera focus feature does not operate correctly. DX8100 video exported in AVI or native format is distorted when played back on the DX Series export viewer.
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IP cameras cannot be selected using the KBD300A keyboard CAM feature. PTZ operation causes video tearing on Spectra IV IP Series cameras and TXB-IP based cameras. DX8100 does not support PTZ operation of Spectra HD Series cameras. DX8100 does not stream data from Sarix cameras whose secondary stream is configured for JPEG compression. Changing IP camera properties causes video artifacts to appear and remain in the application window.

Known Documentation Issues


DX8100 Server Operation/Configuration manual: Figure 3 on page 23 shows the Total recorded video details in the application window status bar. DX8100 Server Help system: The figure in the topic Description Of The DX8100 Main Window shows the Total recorded video details in the application window status bar. DX8100 Installation manual: Table A on page 14 is not updated to show the current internal storage capacities and part number options.

2.0.00.2719 Maintenance Release


New Features and Improvements
The DX8100 Series hybrid video recorder (HVR) supports a variety of analog and IP network cameras, camera systems, and the device utility software.

For more information about supported devices, refer to the device-specific documentation or the Pelco Web site at www.pelco.com. Pelco Supported Devices and Software IP110 Series Camclosure network camera system IP3701H Series network camera Spectra IV IP Series network dome system Spectra Mini IP network dome system Sarix IX Series camera Pelco Device Utility software

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NOTES: Use the scan utility in the DX8100 IP Properties dialog box to locate Pelco IP cameras on the network. Alternatively, use the Pelco Device Utility software to locate the IP and MAC address for specific Pelco cameras. Use the DX8100 IP Properties dialog box to configure IP camera settings. Alternatively, use a standard Web browser (for example Microsoft Internet Explorer) to configure IP camera settings. Use the Pelco Device Utility software to upgrade Pelco IP cameras. Axis Communications Supported Devices AXIS 211 Network Camera AXIS 211A (Audio) Network Camera AXIS 211M (Megapixel) Network Camera AXIS 211W (Wireless) Network Camera AXIS 232D PTZ Dome Network Camera NOTES: Use the scan utility in the DX8100 IP Properties dialog box to locate Axis IP cameras on the network. Use the DX8100 IP Properties dialog box to configure Axis IP camera settings. Alternatively, use a standard Web browser (for example Microsoft Internet Explorer) to configure IP camera settings. For more information about supported Axis Communications devices, go to www.axis.com or consult the device-specific documentation. DX8100 Analog and IP Camera Configurations Model DX8108 DX8116 DX8124 DX8132 Maximum Analog 8 16 24 32 Minimum IP 16 16 8 0 Total Number of Supported Cameras* 24 32 32 32

*The number of IP cameras can be increased on any model by disabling analog cameras. External USB JBOD Storage The USB JBOD (just a bunch of disks) storage system allows you to easily increase the DX8100 video recording storage capacity. A USB cable is used to connect the JBOD device to the DX8100 server.

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The DX8100 has been tested with the USB 2.0 JBOD ICY DOCK model MB561US-4S. Pelco tested this unit with a maximum capacity of four Seagate 1.5 TB Barracuda 7200.11 (model ST31500341AS) drives. For information about the ICYDOCK MB561US-4S, go to www.icydock.com. NOTE: Pelco does not sell or support external USB 2.0 JBOD storage devices. Refer to the DX8100 Installation manual for instructions on connecting JBOD units. Remote Client Supports up to 200 DX8100 Servers The DX8100 Series HVR client application can connect simultaneously with up to 200 HVR servers (version 2.0 and earlier). Up to 200 DX8100 server sites can be added to the Connection List. Other New Features Added the ability to stream IP cameras (Pelco and Axis). Increased the protection of servers in a group so they are not deleted when a group is deleted from the Site Setup. This setup Schedule menu does not allow the user to quickly access camera settings. Added a feature so the screen division buttons change upon releasing the mouse. Added the ability to send an emergency notification email without a photo clip. Added a new version of Allocreset.exe for final DX8100 Image. Added the ability to activate Windows through Safe Mode. NOTES: The uninterruptible power supply (UPS) functionality is not supported on Windows XP. You must purchase a software-only upgrade for DX8100 Windows XP Embedded to upgrade your existing DX8100 version 1.0, 1.1, or 1.2 system running Windows 2000. For information about upgrading your system, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981 (international). Operating System Support The DX8100 HVR version 2.0 supports Windows XP Embedded only. Windows 2000 is no longer supported by version 2.0 and later software. Known Issues If the system Log View dialog box displays multiple System On notifications but does not display any System Off notifications, the unit has crashed. For information about this issue, contact Product Support.

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Major Fixes
Resolved an issue that caused an ODBC Microsoft Access Driver Login Failed System Resource Exceeded and Site App Error to occur. Corrected an issue that caused an image to remain zoomed after a user exits and re-enters search mode. Updated the Help menu with version 2.0 features. Resolved an issue that caused the WebDVR to crash when the window was moved around erratically. Corrected an issue with the reverse frame by frame function that occurred when searching. Resolved an issue with ATM/POS setup that caused the server to crash. Resolved an issue that caused the Audio Channel Disable check box to remain selected when the AUX Audio Channel option was being used. Resolved an issue with the MUX ribbon connector that caused video issues to occur. Resolved an issue to allow Power Users to safely remove a USB stick. Resolved an issue to ensure that a change to user group privileges is reflected in existing users privileges. Corrected an operation issue so on-board audio will function on new motherboards. Resolved an issue so DX8100 dual display does not drop camera panels on a secondary display when connected to one or more sites. Corrected an operation issue between the WebDVR and new installations of Internet Explorer 7. Corrected an issue with DX8100 WebDVR Admin Login that caused cameras to become locked out. Resolved a video display issue. Resolved a DX8100 1.1.00.2508 XPe driver error. Resolved connection time out issue that occurred at 140 ms of latency or higher. Resolved an auto connect issue with the DX8100 Web client. Resolved an operation issue with the DX8100 BNC <not composite> second monitor. Resolved an export issue that caused video frames to become lost. Adjusted the playback viewer on DX8100 version 1.2. Resolved an issue so the WebDVR will display video from IP cameras. Corrected a grammatical error that occurred in the warning window when all fields of the IP camera settings were not populated. Resolved a server crash issue that occurred when attempting to add or remove IP cameras. Corrected the IP camera FPS setting in the camera tree. Manual update: Added IP cameras to frame rate configuration. Resolved a video loss issue between the DX8100 and IP cameras.
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Resolved a server crash issue that occurred when an IP camera was set to motion recording. Resolved an issue that caused the system to restart when Axis 221 and 211M IP cameras were added. Resolved an issue that caused the system to restart when changing motion sensitivity and the number of blocks on IP cameras. Resolved a random dx8000setup.dll client crash. Resolved an issue that prohibited the client from receiving streaming video from the server after being connected for several hours. Resolved a system reboot issue that occurred when changing the camera security on IP cameras. Resolved a PTZ issue with Axis 231D+. Resolved a DX8100 server connection issue when power cycling an Axis 211IP camera. Corrected an issue to allow CD/DVD export from the client (Nero required). Resolved an issue that caused the WebDVR to crash after approximately 30 minutes of use. Resolved an issue so IP cameras can be added to the secondary display. Resolved a backup issue that occurred with 8- and 16-channel units when adding IP cameras. Resolved an issue with the frame rate window displaying and configuring 32 channels on the client. Resolved an issue to allow the playback of motion video. Resolved an issue so audio is available at the client or the server (PAL environment). Resolved an issue that prohibited a DVD export from being opened (PAL environment). Resolved an issue that enabled analog video to be detected immediately after plugging into DX8100 video patch. Manual change: Resolved an issue so PTZ patterns can be configured on Spectra III Series cameras (PAL). Made the Clear button on the client operable. Manual update: Resolved an issue so IP cameras appear in the Analog Monitor. Resolved an issue so maximizing frame rates when adding IP cameras does not cause a crash loop (scheduler.dll crash). Resolved an issue with alarm recording in PAL. Resolved an issue when configuring the Camera Video Loss option for IP cameras that caused the DX8100 to repeatedly reboot. Made the color adjustment operable on IP cameras. Signed the Web clients ActiveX. Resolved an issue so the IRIS setting operates in Axis 231D.
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Resolved a shutdown issue that caused error messages. Resolved an issue with restarting the server that caused error messages. Resolved an issue that caused IP cameras to become disabled when importing the system configuration. Manual update: Resolved a support issue between Norton Antivirus and Windows Embedded. Resolved and issue that caused Symantec not to run while DX8100 shell was running. Corrected an issue with DX8100 1.2 Motion OSD indicating an incorrect recording length. Manual update: Resolved DX8100 security issues that occurred after initial scan. Resolved a software crash issue with the French language remote client. Resolved a no video issue (black video loss screen) with Sarix cameras. Resolved an issue so the client application shows the servers resource usage rather than the client computers resource usage (now shows DX8100 server). Resolved an IP camera support issue between DX8100 images and Internet Explorer 7. Corrected erroneous text characters found in client installation. Resolved an issue so the Delete button for IP cameras is active when the camera is enabled. Resolved an issue so the CPU indicator on the client shows local machine status rather than the server status. Resolved a connection delay issue between the DX8100 and the Web application when connecting to an IP110 Series camera after a power cycle. Resolved an issue so Motion alarm triggers a pattern (PAL). Resolved ICY DOCK errors. Resolved an issue where IP cameras cannot be viewed in a 32-channel setup. Resolved a server display issue with IP cameras that were added through the site setup. Resolved an issue that caused a DX8100 - 1.2 Network Audit Failure (Nessus application). Resolved an issue with the operation of the Emergency Email Transmission (SSL was not supported). Corrected an issue to allow more than 1.39 GB of video to be exported to a DVD. Corrected a save issue that occurred if a user forgot to click the Apply button when adding multiple cameras in the camera setup. Corrected an issue with the way IP cameras display in DX8100 after they are added to the camera list (appear as black). Corrected a CPU resource issue that occurred when a full frame rate IP camera was added. Resolved an automatic save issue that occurred with the Axis menu configuration when it is accessed through the DX8100 IP camera browser.
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Resolved an operation issue between the Web interface and Sarix cameras. Resolved an operation issue between Sarix cameras and the WebDVR. Resolved an operation issue between the WebDVR and Internet Explorer version 6. Resolved a stream option issue between IP110 Series cameras and the DX8100. Resolved an operation issue that occurred when performing a search after DST (Fall). Corrected an issue that caused the client site list to be deleted when updating the client from version 1.2 to 2.0. Resolved an issue with DX8100 version 2.0 where live video from IP cameras could not be viewed if two MUX cards were installed. Corrected a connection time issue with Sarix cameras. Made the volume function operable. Manual update: Resolved an operation issue between the Cycle Views function and IP cameras. Installed Axis media controller in image. Live audio does not function on the server. Resolved an issue so the client exports video in the correct video dimensions. Resolved a DX8100 runtime crash issue that occurred when setting up 200 sites. Resolved a crash issue that occurred when manually changing the baud rate to 1200 in the Port/Device settings. Manual update: Resolved an issue that occurred when changing a frame rate setting on an individual camera (frame rate displayed as N/A). Corrected the clients resource warning window so it references the server resource. Corrected an issue that caused all sites to be deleted when the Favorite button was selected. Resolved a DX8124 playback issue that produced choppy video. Resolved a DX8124 video gaps issue. Resolved an issue that caused the DX8100 to freeze up when making changes to the Sarix configuration settings.

Known Documentation Fixes


DX8100 Important Security Information Manual Previous versions of the DX8100 Important Security Information manual state that Pelco will provide a list of approved Windows updates upon request. Pelco no longer provides this list. For more information about Windows updates, contact Pelco Product Support.

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DX8100 Installation Manual The Drobo JBOD instructions in Configuring the DX8100 to Use External Storage on page 80 of the DX8100 Installation manual are in error. This unit should not be used as an external storage device. For correct information, refer to External USB JBOD Storage on page 2 of this document. DX8100 Quick Start Operation Manual All references to DX8100 Series digital video recorder (DVR) are in error. This product is a DX8100 Series hybrid video recorder (HVR).

Contact Information
Pelco by Schneider Electric 3500 Pelco Way, Clovis, California 93612-5699 United States USA & Canada Tel: (800) 289-9100, Fax: (800) 289-9150 International Tel: +1(559) 292-1981, Fax: +1(559) 348-1120 www.pelco.com

Document Revision History


Document # C1016RN C1016RN-A Date 7/09 5/11 Comments Original version. Added version 2.0.00.2727 release information. The 2.0.00.2719 Maintenance Release section has been revised to reflect current style. No changes to technical content were made. Added TXB-N camera support information.

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Pelco, the Pelco logo, and other trademarks associated with Pelco products referred to in this publication are trademarks of Pelco, Inc. or its affiliates. All other product names and services are the property of their respective companies. Product specifications and availability are subject to change without notice. Copyright 2011, Pelco, Inc. All rights reserved.

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