CURRICULUM VITAE NAME ADDRESS Michael Kerr 3/20 Cromwell Rd Sth Yarra 3141 0433 277 024 michaelwkerr@gmail.

com Reveller Bar, Prahran Assistant Manager March 2011 - current Tasks involve creating a positive atmosphere for customers, responsible service of alcohol, dealing with police and liquor licensing, dealing with money and raking the till when needed, and general manager roles when the manager is away or absent.

PHONE EMAIL EMPLOYMENT HISTORY

Electric Lady Land, Prahran Duty Manager/Supervisor April 2009 - May 2011 Starting at the bottom of the ladder, I eventually progressed my way to a duty manager/supervisor role, which involved opening and closing of the venue, making sure that tills and change boxes were correct from the previous nights, counting takings, dealing with police and liquor licensing when they would come in for random inspections.

Big Fish Group, CBD Team Leader April 2007 - March 2009 At Big Fish, my duties included managing up to 15 people of my own team members, which meant training on a daily basis so that daily and weekly sales targets could be achieved to clients standards, and that there was a high quality new customers signed up. As a contractor I worked with various clients such as: American Express: Signing up people for their range of credit cards. Finding solutions to people's credit problems whether it be used for balance transfers, travel or business purposes. Whilst working with this client, I managed to achieve many sales awards, not only for new members signed up, but also having a high approval rate, which generally reached over 90% each month, and also for high spend on cards per quarter. St George bank: Going business to business generating new clients through their EFTPOS terminals, by determining whether it was a cheaper option for a businesses depending on their current rates from other banks.

Fitness First: Generating new customers by creating leads for Fitness First Yarra Valley Water: Door to door surveys on people's water usage Optus: Door to Door sales, comparing people's current telecommunications bills and offering a cheaper plan with Optus, either phone, internet or both.

Beacon Lighting, Hawthorn/Oakleigh Sales associate/Store man August 2003 - April 2007 Whilst working the in a retail sales environment, duties included customer service, dealing with customers lighting problems, which could have been anything from lighting layouts, or other problem associated with my role. As a store man, my role was very simple. Receiving deliveries and processing the invoices associated to any new products that came in during the week. Maintenance and lighting installations for display purposes. Troy Faleatua Assistant Manager, Electric Lady 0449 104 553 Chris Hughes Director, Big Fish Group 0419 302 223

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