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QUESTIONNAIRE

This is a questionnaire targeted at engineering students of Multimedia University (MMU) to assess the satisfaction rate among students regarding the learning system employed by the university. This is conducted for the purpose of an academic survey and all information collected in this questionnaire will remain confidential. Your participation is highly appreciated.

SECTION 1
1. Are you a local or foreign student? A. Local (Malaysian) B. Foreign (Non-Malaysian) 2. What is your gender? A. Male B. Female 3. How old are you? A. Below 20 years old B. Between 20 and 25 years old C. Above 25 years old 4. What year of studies are you in? A. Alpha B. Beta C. Gamma D. Delta E. Epsilon

SECTION 2
5. Do you think that a students grades and achievements are dependent on the learning system applied in the university or college he or she studies in? A. Highly dependent B. Moderately dependent C. Not very dependent D. No dependency at all

6. How different is MMUs learning system compared to your previous learning experiences (in school, previous universities/colleges, etc.) A. Very Different B. Somewhat different C. Not very different D. No difference at all 7. A learning system that heavily relies on the use of multimedia is more effective and convenient if compared to conventional teaching methods. What is your stance on this statement? A. Highly Agree B. Agree C. Neither Agree nor Disagree D. Disagree E. Highly Disagree

8. How would you rate MMUs implementation of multimedia in its learning systems? A. Extensive use of multimedia throughout its learning system B. Extensive use of multimedia but only in certain areas C. Average use of multimedia in the learning system D. Insufficient use of multimedia throughout the learning system E. No evident use of multimedia at all 9. Is this rate of implementation sufficient for the effectiveness of a multimedia based learning system? A. Highly sufficient B. Moderately Sufficient C. Average D. Moderately Insufficient E. Highly Insufficient 10. For cases where there is insufficient implementation of multimedia in the learning system, what do you think are the likely causes (you may tick more than one)? - Lecturers are traditional in terms of teaching - Lecturers are not familiar with the use of the system - Conventional methods are more convenient and time effective - Others (Please state) _______________________________________

SECTION 3
For Questions 11-16, rate the following from a scale of 1 to 5 (with 1 being extremely unsatisfactory and 5 being extremely satisfactory) 11. How satisfied are you with your program structure based on; 1 - Relevance of program structure to course taken - Availability of subjects - Ease in making changes to the program structure - Timetable and holidays

12. How satisfied are you with the courses that you have taken based on 1 2 - Ease of following the syllabus - Availability of online resources (notes, labsheets, etc.) - Availability of lecturers for consultation

13. How satisfied are you with the universitys online system which include; 1 2 3 - Online Bulletin Board - Online Subject Registration - Multimedia Learning System (MMLS) - Student Information Center 14. How satisfied are you with the course outlines in this university in terms of; 1 2 3 - Marking Scheme - Assignments - Lab Sessions - Lectures - Tutorials 15. How satisfied are you with the following facilities; Labs Library Lecture Halls Tutorial Rooms Internet Connectivity (WiFi, Lab Computers) 1 2 3

16. How satisfied are you with the faculty based on; - Availability and helpfulness of staff - Handling of subject registration - Handling of student affairs 1 2 3 4 5

SECTION 4
17. The following is a list of potential problems that may occur with students. Rate the likelihood of each problem to happen to you from a scale of 1 to 5 (1 being highly unlikely and 5 being very likely) 1 2 3 4 5 - Difficulty to cope with syllabus - Miscommunication with lecturers/staff - Insufficient assistance from faculty - Problems with subject registration - Delay in graduation 18. Rate how a students overall learning experience is affected by the quality of the following areas; (with 1 being not affected and 5 being highly affected) 1 2 3 4 5 - Program Structure - Online System - Course Outlines - Facilities 19. Overall, how would you rate your learning experience in MMU? A. Very Satisfying B. Somewhat Satisfying C. Neither Satisfying nor unsatisfying D. Somewhat Unsatisfying E. Very Unsatisfying 20. Do you have any suggestions that you think can improve the learning system applied in MMU? ______________________________________________________________________________ ______________________________________________________________________________

- END OF QUESTIONNAIRE -

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