~A study on factors leading to high Attrition rate among

employees and Retention strategies at HDFC Standard Life

Insurance Company Limited, Bangalore

QUESTIONNAIRE




NAME........................................................
AGE.....................................
GENDER..................................

1. What are the important aspects that you are looking Ior in your job? (Rank in the order oI
priority Irom 1 to 6)

ob ProIile
ocation
ompensation(Pay Package)
eneIits(Mobile, Transportation, Medical eneIits, oan etc)
rowth Opportunities
Work ulture

2. o you look at the policies oI the H Standard iIe Insurance ompany you are
going to join?

es, beIore I sit Ior the placement process
es, beIore I accept the Iinal oIIer
es, beIore joining the organization
W We e, , t th he e s st tu ud de en nt ts s o of f C Ch hr ri is st t U Un ni iv ve er rs si it ty y, , B Ba an ng ga al lo or re e , ,7 7e e u un nd de e7 7 o oi in n , , 7 7e es se e, ,7 7. .h h p p7 7o of fe e. .t t , ,s s , , p p, ,7 7t t
o of f o ou u7 7 B BB BM M p p7 7o o 7 7, ,2 2 I In n t th hi is s p p7 7o of fe e. .t t : :A At tt tr ri it ti io on n A An na al ly ys si is s & & R Re et te en nt ti io on n S St tr ra at te eg gi ie es s' ' i in n H HD DF FC C
S St ta an nd da ar rd d L Li if fe e I In ns su ur ra an nc ce e C Co om mp pa an ny y L Lt td d w wi il ll l b be e s st tu ud di ie ed d T Th he e i in nf fo o7 72 2, ,t ti io on n p p7 7o ov vi id de ed d b by y y yo ou u
w wo ou ul ld d b be e u us se ed d p pu u7 7e el ly y f fo o7 7 , ,. ., ,d de e2 2i i. . p pu u7 7p po os se e
o, I don`t Iind it necessary

3. What role do beneIits play while making your choice oI employer?

To greater extent
To some extent
It hardly matters
o not matter at all

4. Will you join a company which is not very well known?

es, iI it provides a good job proIile
es, iI it provides a high salary package
I may join, not sure
o, I will not join a unknown company

5. Will you work in a H Standard iIe Insurance ompany, which oIIers a high salary
& attraction beneIits but no challenging task, no responsibility, no training?

es
o

6. Will you leave your H Standard iIe Insurance ompany when other company will
oIIer high pay package?

es, obviously
Might be
May be not
ever because oI this reason only
How much you were satisIied with the salary, compensations and other beneIits provided
by H S?
Highly SatisIied
Somewhat SatisIied
Highly issatisIied
Somewhat issatisIied
either satisIied nor dissatisIied

8. Were you satisIied with the kind oI growth opportunities in H S?

es
o

9. Were company`s terms and conditions one oI the Iactors that inIluenced you to leave?

es
o

10.re you Iacing any problem oI monotony in job proIile in H S?

es
o

11.How would you rate the working environment provided in H S?

xcellent
ood
verage
Poor

12. How was your relationship with your immediate superior and your colleagues in H
S?

xcellent
ood
verage
Poor

13.How was the appraisal system oI the employees in H S?

Highly SatisIied
Somewhat SatisIied
Highly issatisIied
Somewhat issatisIied

14.oes organization takes care oI employees personal problems?

es
o

15.id the search Ior better jobs become a major reason Ior you to leave the H S?

es
o
an`t say

16.What is the motivating Iactor Ior you in the job? (Rank in the order oI priority Irom 1 to
6)

Money/salary
dditional beneIits
hallenging assignments
egree oI autonomy
Relation with the superior & peer
Work condition/environment
ob security

17.In what ways do you want your H Standard iIe Insurance ompany to recognize
your eIIorts?

Monetary rewards
Recognition & appreciation
Promotion
More challenging task & responsibility

18.My manager/supervisor takes responsibility Ior shaping the attitude & relationship within
our department?

Strongly disagree
isagree
Somewhat agree
gree
Strongly agree
ot applicable

19.Overall you are satisIied with your job in the H Standard iIe Insurance ompany?

Strongly disagree
isagree
Somewhat agree
gree
Strongly agree
ot applicable

20.What do you think H Standard iIe Insurance ompany can do to retain its
employees Ior a longer time?

Salary increment
Promotion
TransIer to preIerred location
Others