Executive Summary

Banking system of Bangladesh has gone through three phases of developmentNationalization, Privatization, and Lastly Financial Sector Reform, National Credit & Commerce Bank Limited (NCCBL) started its journey in the financial sector of the country as an investment company back in 1985. The company operated up to 1992 with 16 branches and thereafter with the permission of the Central Bank converted into a full fledged scheduled private commercial bank in May, 1993 to serve the nation from a broader platform. The performance of NCCBL is better than any national commercial bank because of their efficient management. In the age of modern civilization bank is playing its spending role to keep to the economic development wheel moving. The cooperation of the bank is needed in every economic activity. This report is prepared on the basis of my three months practical experience at NCC Bank Ltd. Banking system holds wide range of activities, which are very tough to observe within three months period of internship. So it is not unlikely to have some mistake though I tried to minimize it with care. The internship program helped me a lot to learn about the practical situation of a financial institution. This program helped me to implement my theoretical knowledge into practical and realistic work environment. Overall Banking activities deals with general customer service, it is most common but useful service provided by the bank. Foreign Exchange Department and Loan Section, holds wide range of activities. I emphasis consumer service. I can hopefully say that, the experience I got during my internship.

TABLE OF CONTENTS
PART ONE: INTRODUCTION
Prelude Vision of NCC Bank Mission of NCC Bank Origin of the Report Background of the report Objectives of the Study Methodology of the Study Limitation of the Study Scope of the Study 06 07 07 07 07 08 08 09 09

PART TWO: FINDINGS & ANALYSIS

Branches of the NCCBL Organization Structure of NCCBL Hierarchy of NCCBL The classification of Posts Overview of the Bank Glance of the Bank Trade finance & Correspondence Banks Authorized Capital Paid-Up Capital Reserve Fund & Other Reserves Deposit Credit Investment Growth Foreign Exchange Business General Banking Account Opening Current Account Savings Account Term Deposit Initial Deposit Joint Account Short Term Deposit Customer Service Inward Bill Collection Capital Market Operation Money Gram SWIFT Islamic Banking Service 10 11 12 13 15 15 16 17 17 17 18 18 18 19 21 21 22 24 26 27 28 30 31 33 34 35 37 39

Foreign Exchange Loans and Advances Loan sanctioning procedure Financial Products Customer Finance Scheme Industrial Loan Human Resource Division Gratuity Medical Facilities SWOT analysis

41 41 43 47 47 48 50 52 53 55

PART THREE: CONCLUSION & RECOMMENDATION

Policies to be taken by NCCBL Recommendation Conclusion Bibliography 58 59 60 61