Seetec Organisational Structure

Deloitte (Management Partner)

Seetec
Board of Directors (MD, CEO, COD, Finance, IT)

KPMG (Management Partner)

Scope of MWA Operations

Executive Board (Board, Executive & Corporate Services Directors) (14)

Sub Boards: Business Transformation; Delivery and E-Learning (inc. Supply Chain Board); Standards Boards; Finance and Performance Board Chief Executive

Corporate Services
IT Director Director of HR Finance Director Director of Business Development & Marketing

Operations Chief Operations Director* Learning and Delivery Director Supply Chain Director DWP Employability Services Provision (Executive Directors x 5)

MWA Support & Development Apprenticeships, T2G, ESF, ESP Security E. England CPA 4 E. Midlands CPA 5
Derbyshire Chesterfield Derby Glossop

Employability

New Programmes

ESF

Disability Services

Seetec Delivery Regions / Districts and Centres (Operations Directors x 8)

London CPA 3

N. West CPA 7
Liverpool Liverpool Central Birkenhead Manchester Manchester Oldham Salford Altrincham Stockport

S. West / Wales CPA 2 /11

Dorset & Somerset Bournemouth Yeovil West of England Bristol Weston Super Mare Swindon

W. Midlands CPA 6
Black Country Dudley Walsall West Bromwich
Wolverhampton

SFA Regions / Locations

Training

East of England

Midlands

London

North West

South East

Essex Basildon Chelmsford Clacton Colchester Grays Harlow Southend Cambs Cambridge Pboro Wisbech Norfolk Gt. Yarmouth Kings Lynn Norwich Suffolk Bury St Edmunds Ipswich Lowestoft Beds & Herts Bedford Luton Stevenage Watford Waltham Cross

Beds Cambs Essex Herts Norfolk Suffolk

Black Country

Pan London

Liverpool Manchester

Surrey

Barnet Islington Enfield Hammersmith Harrow Uxbridge Hounslow Tottenham Wembley Bexley Bromley Croydon Lewisham Romford Walthamstow Stratford

Bham Aston City Centre Kings Norton Yardley Solihull Solihull Staffordshire Cannock Hanley

Annex 2.1

SFA Supply Chain FE/WBL (MCL), ESF, Westfield / Olympics

DWP Supply Chain WP, fND / ND, JCPSC, ESF, Disability Services

Seetec Head Office Corporate Services

Managing Director
<REDACTED>

PA to Directors Elaine Cole

Chief Executive
<REDACTED>

IT Director
<REDACTED>

Director of HR
<REDACTED>

Finance Director
<REDACTED>

Chief Ops Director Director of Bus Dev & Mkt

<REDACTED>

Supply Chain Director

<REDACTED>

<REDACTED>

Learning and Delivery Director

<REDACTED>

DEVELOPMENT STRATEGY Development Director <REDACTED> E-Training <REDACTED> Software Dev. <REDACTED> <REDACTED> <REDACTED> <REDACTED> <REDACTED> OPERATIONS Finance & MIS Mgr <REDACTED> ACCOUNTS IV Manager <REDACTED> Marketing Mgr <REDACTED> Incl. SFA See Organisation Chart Skills Funding Agency (SFA) See Organisation Chart Westfield Operations Director SFA <REDACTED> Academy Director <REDACTED>

5 x Executive Directors
Head of QI /SSCS <REDACTED> Contracts Manager <REDACTED>

(Employability) New Deal, ESF, Pathways Employability Mandatory Work Activity

Head of HR Strategy <REDACTED >

Head of HR Ops. <REDACTED> HR Business Partner <REDACTED> <REDACTED> HR Advisor <REDACTED> <REDACTED> HR Assistant <REDACTED> <REDACTED> CRB Advisor <REDACTED> EMPLOYABILITY Senior Finance & MIS Officer <REDACTED> <REDACTED> <REDACTED> Claims Administrator <REDACTED>

PLANNING

Business Dev. & Marketing Manager <REDACTED> <REDACTED> Corporate Assistant <REDACTED> <REDACTED> Design & E-Marketing Manager <REDACTED> Snr Graphic Designer <REDACTED> Graphic Designer <REDACTED> Marketing Project Manager <REDACTED> <REDACTED>

Financial Controller <REDACTED Commercial Property Mgr <REDACTED Mgmt Accountant <REDACTED> <REDACTED>

6 x MWA Operations Directors CPA2; CPA3; CPA4; CPA5; CPA6; CPA7;

5 x Regional Managers Districts / Locations / Centres

TRAINING

Head of Quality Management <REDACTED>

See Organisation Charts CPAs

National Training Mgr <REDACTED> RTO <REDACTED> H Field <REDACTED> Bus. Del Manager <REDACTED> Training Serv. <REDACTED> <REDACTED> Commercial <REDACTED> SECURITY

Incl. H&S, E&D & Quality Improvement

Black Country, Derbyshire

Manchester, Liverpool , Staffs

Bham & Solihull, N Essex

SKILLS

ACCOUNTS

Quality Manager <REDACTED> H&S Assistant <REDACTED> Exec. Director <REDACTED> Disability National Business Development <REDACTED> Exec. Director <REDACTED> ESF Exec. Director <REDACTED> fND

Beds & Herts W. London, Dorset & Somerset, West of England, South Wales, Work Choices Exec. Director <REDACTED> Employability

Essex, Cambs / Suffolk, Norfolk, N.E.London

Finance & MIS Mgr <REDACTED>

Financial Accountant <REDACTED> Accounts Supervisor <REDACTED> Accounts & Admin <REDACTED> <REDACTED> <REDACTED> <REDACTED> <REDACTED> <REDACTED> Payroll Assistant <REDACTED> Property Services <REDACTED>

Exec. Director <REDACTED> New Programmes ROM <REDACTED> Cambs & Suffolk, Norfolk ROM <REDACTED> Essex ROM <REDACTED> S London, NE London

Info. Security Mgr <REDACTED>

OM <REDACTED> Black Country OM <REDACTED> Derbyshire

SUPPORT

CUSTOMER SERVICE CENTRE

Network Manager <REDACTED> <REDACTED> <REDACTED> <REDACTED> Helpdesk <REDACTED> <REDACTED> <REDACTED> <REDACTED> <REDACTED> <REDACTED>

PRaP

CSA <REDACTED> <REDACTED> <REDACTED> <REDACTED>

Customer Service Centre Manager <REDACTED> Senior Customer Adviser <REDACTED> <REDACTED> Admin Support <REDACTED> <REDACTED>

OM <REDACTED> Liverpool, Manchester & Salford OM <REDACTED> Manchester, Greater Manchester OM <REDACTED> Staffs

Ops Director <REDACTED> Bham & Solihull

ROM <REDACTED> Herts & Beds W. London ROM <REDACTED> Dorset & Somerset West of England, S. Wales OM <REDACTED> Work Choice

Annex 2.2

Diagrammatic Overview of Strategy and Planning (Meetings and Plans), Performance Review and Policies
Board of Directors Strategy
Executive Board Deloitte Management Partner Corporate Finance Corporate Governance Strategy, Planning & Review Business Development & Marketing Performance, Evaluation & Improvement Business Transformation KPMG Management Partner - Supply Chain Management and Improvement

Finance & Performance Board Finance Strategy and Performance Management Information Performance Outcome Review

Standards Board Statutory / Funders. Policy, implementation / Monitoring, Review

Delivery & E-Learning Board Design, Evaluation & Improvement E-Learning Supply Chain Delivery Evaluation

Business Transformation Board People Outcome Process & Business Efficiency Information Technology

Meetings

Performance Mgmt (Executive Board)

Finance Operations

ISO 27001 Sustainable Development Group Clinical Governance / Safety Group Health & Safety Group

Quality Board

Supply Chain Board

Implementation Board (CIB)

Implementation subBoards inc. Fin., Staff, Prem, IT

ICT Strategy Board

Employee Forum

Performance Improvement Action Plan (PIAP) Performance Improvement Teams

PE Project Board

Local Contract Implementation Teams (CIT)

Strategy Documents

Strategic Plans and Documents

Business Plan / Development Plan

Departmental Budgets and Volume Plans

Data Security

Self-Assessment Report & SAR Development Plan

Government Funded Learning and Skills Strategy Plan

ICT Strategy and ELearning Strategy

Equality & Diversity Plan

Clinical Governance & Safety IAG Strategy Document (Matrix) Corporate Training Plan

Annex 2.3

Policies

Sustainable Development Strategy

Performance

Finance

Standards

Quality

Delivery / Contracts

ICT

Human Resources

Functions

EofE Organisation Chart Management Structure

Line management interface

Seetec HEAD OFFICE

Supply Chain Director
<REDACTED>

CPA OFFICE

CPA OFFICE
Executive Director
<REDACTED>

Key Working Relationship

Seetec HEAD OFFICE

Head of QI / SSCS
<REDACTED>

Operations Director
<REDACTED>

Head of MIS
<REDACTED>

Head of Quality Management

<REDACTED>

Performance Quality Manager

Operations Manager

National Business Development Manager

<REDACTED>

CLUSTER ONE ESSEX

CLUSTER TWO HERFORDSHIRE & BEDFORDSHIRE

CLUSTER THREE CAMBRIDGESHIRE AND SUFFOLK

CLUSTER FOUR NORFOLK AND NORTH EAST SUFFOLK

Work Placement Co-ordinators based in Chelmsford sourcing placements for customers living in Essex.
Customer Service Centre Manager
<REDACTED>

Work Placement Co-ordinators based in Luton sourcing placements for customers living in Hertfordshire and Bedfordshire. Customer meetings will be held either at Seetec centres (Luton, Bedford, Waltham Cross, Watford, Stevenage), placement provider premises or at suitable community locations e.g. libraries, community centres etc.

Work Placement Co-ordinators based in Cambridge sourcing placements for customers living in Cambridgeshire and West Suffolk Customer meetings will be held either at Seetec centres (Cambridge, Peterborough, Bury St Edmunds, Ipswich), placement provider premises or at suitable community locations e.g. libraries, community centres etc

Work Placement Co-ordinators based in Norwich sourcing placements for customers living in Norfolk and North East Suffolk Customer meetings will be held either at Seetec centres (Norwich, Wisbech, Kings Lynn, Lowestoft), placement provider premises or at suitable community locations e.g. libraries, community centres etc

Customer Service Centre MWA Customer Service Advisers

Customer meetings will be held either at Seetec centres (Chelmsford, Colchester, Clacton, Harlow, Grays, Basildon, Southend), placement provider premises or at suitable community locations e.g. libraries, community centres etc.

Annex 2.4