JAFFER ALI

House #153/B Street No 10 New Iqbal Park, Lahore Cell: 92-345-4171083 Landline: 92-42-38725796 Date of Birth: 11/05/1985 Gender: Male Nationality: Pakistani Email: inbox_jafferali@hotmail.com

Objective
Seeking entry level position in Marketing, Customer Services or Business Development where I could fully utilize and improve my analytical, Creative and communication skills leading to improved organizational performance .

Education
Lahore School of Economics (2009) Masters of Business Administration. Majors: Finance Minors: Marketing, CGPA 3.33 Lahore School of Economics (2008) Bachelors of Business Administration (Hons). Majors: Finance. Minor Marketing, CGPA 3.54

Experience
Sep 2010- To date Interwood Mobel (Pvt) Ltd Senior Executive Corporate Sales. Lahore

Dealing with walk-in clients and meeting Sales target, making quotations, invoices, generating orders, forwarding customer complaints and conducting follow-up for complaints regarding any error which may occur due to production error or delivery of goods. Coordinating with the factory production and supply chain department regarding availability of Stock. Reporting Showroom Sales, Target achievement, Site and design department performance and showroom Expenses on a monthly basis to the Director Sales.

Jan2010 Sep2010 Ufone Telecom Customer Services Representative. Lahore Handling customer queries on a daily basis, conducting feedback for resolution for customer problems. Communicating companys products and services to the customer and ensuring and promoting customer loyalty towards the company.

June 2008 August 2008 Pepsi Cola International Intern Finance & Marketing Department Lahore Conducted Market Research (Retailer +consumer) for Aqaufinas Bulk size bottle launch at that time. Record keeping of Employees TRFs and updating suppliers aging accounts.

May 2008 June 2008 Wateen Telecom Intern Finance Department

Lahore

Conducted Profitability studies for various projects, Assisted in project Budgeting and Planning. Calculated taxes on bills of entries and managed employees payroll records

Trainings
Received training on Customer Services Excellence Titled" Creating Moments of Magic" Conducted by Amer Siddique (President and CEO Golden Blue Group)

Projects and Research

Senior Research Thesis: Micro Finance: Factors affecting Repayment rate in group lending Programs in Pakistan. Marketing Research; Conducted a consumer survey to help UFONE improve its marketing strategy. Balance Sheet Analysis: Performed balance sheet as well as entire ratio analysis of Dewan Cement Ltd. Consumer Behavior: Conducted Market Research for Chanel Company. The aim was to find the right target market for its Eve perfume and design an Ad Campaign for it. Small and Medium Enterprise: Designed a complete five year feasibility plan for an new Business named Packers helping people in shifting their homes., performed its financial and economic analysis.

Honors and Achievements

Scholarship on merit for MBA Member Entrepreneur Society - Lahore School of Economics Participant LSE Badminton & Cricket Tournament

Additional Skills
Fluent in communicating in English and Urdu Adept at using Microsoft Office, SPSS and MINITAB

Interests
Sports, Music, Photography and Traveling.