Professional Documents
Culture Documents
space
space
1.1 NSW Health policy and better practice for recruitment and selection 4
1.2 Responsibility 4
1.3 Version 4
1.5 Rescinds 4
2.3. Principles 8
2.5. Accountabilities 10
3.1. Overview 12
3.4. Redeployment 13
3.4.1 Staff returning to work after long-term illness/injury 13
3.4.2 Displaced/excess employees 14
3.6. Advertising 16
3.6.1 Electronic advertising 16
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 1
3.6.2 Rolling advertisements 16
3.6.3 Information to be made available to applicants 16
3.10. Culling 20
4.1. Procedures 28
4.4. Redeployment 29
4.5. Advertising 30
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 2
4.6. Eligibility lists 30
4.9. Culling 31
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 3
1. ABOUT THIS DOCUMENT
1.2 Responsibility This document was prepared by Employee Relations, NSW Department
of Health.
1.4 Updates and This document will be updated to reflect changes in legislation and
feedback policy. Feedback is welcome, and should be addressed to the Director,
Employee Relations, Legal and Legislation.
1.6 Related NSW Health Please note that the Department of Health policy directives and
policies guidelines are regularly reviewed and updated. While the list below is
current at the time of writing, you are advised to check for any updates
to these policies. All NSW Health policy directives are available at
http://www.health.nsw.gov.au/policies/index.html
NSW Health Policy and Procedures for Injury Management and Return-
to-Work (PD2005_328)
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 4
Procedures for Recruitment and Employment of Staff and Other
Persons in Child Related Areas (PD2005_177)
1.7 Related legislation All Industrial Awards and Determinations applicable to employees within
the NSW public health organisations.
1.8 Additional Recruitment and selection: Navigating the best course of action, NSW
references/resources Independent Commission Against Corruption, March 2002. – available
at www.icac.nsw.gov.au/files/pdf/pub2_54cp.pdf
Merit Selection guide for NSW Public Sector panels: picking the best
person for the job, Office of the Director of Equal Opportunity in Public
Employment (ODEOPE), 2002. – available at
www.eeo.nsw.gov.au/merit/panels.pdf
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 5
Adjustments for people with a disability, Office of the Director of Equal
Opportunity in Public Employment (ODEOPE), May 1999. – available at
www.eeo.nsw.gov.au/disabil/adjust.pdf
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 6
2. NSW HEALTH POLICY
2.1. Purpose and scope The purpose of this policy is to ensure that public health organisations
have appropriate practices and systems in place to assist in selecting
the best possible person for each of their vacancies in a manner that is
fair, equitable, transparent, efficient and effective.
The NSW Health policy and underlying principles are set out below in
section 2.2. Section 3 provides guidance on their application throughout
the recruitment process.
i
A casual employee means a person who may be engaged on an hourly basis for a period not extending beyond one week to provide services
related to the unexpected absence of permanent or temporary staff. There is no expectation of continued employment beyond the provision of
the services required at the time. Refer also to relevant awards.
ii
Refer to PD2005_500, Appointment of staff specialists, and PD2005_496, Appointment of visiting practitioners.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 7
2.2. NSW Health policy
Public health organisations must be able to demonstrate that all their recruitment and selection
practices and processes reflect the above guiding principles.
Merit selection
For the purpose of this document the following definition of merit has
been used:
For the purpose of determining the merit of the person eligible for
appointment to a vacant position, employers are to have regard to:
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 8
members of the community have an opportunity to apply for
employment on the basis of job related criteria. The public interest is
best served by selection on merit, as this contributes to a public sector
that performs efficiently and effectively and represents the community
from which it is drawn.
Fairness
Integrity
Impartiality
Openness
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 9
2.4. Other definitions Public health organisations
For the purpose of this policy, the term refers collectively to all Area
Health Services, statutory health corporations, affiliated health
organisations and the Ambulance Service of NSW. This policy does not
apply to the Department of Health, where Public Service provisions
apply.
For the purpose of this policy, the term refers individually to all Area
Health Services, statutory health corporations, affiliated health
organisations, and the Ambulance Service of NSW.
Internal advertising
External advertising
2.5. Accountabilities NSW Department of Health is responsible for setting policy direction
for the NSW public health system that complies with NSW Government
policy.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 10
Managers are accountable for ensuring that, where applicable, a job
evaluation has been carried out prior to advertising recommending the
level and remuneration for the position; a current position description
and job demand checklist (where applicable) exist for the position
(Refer to attachment 2. Model of Job Demand Checklist); redeployment
options have been explored; a selection panel is convened by a person
trained in the public health organisation recruitment and selection
techniques; and, the successful applicant is orientated to the position
upon entry to duty.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 11
3. BETTER PRACTICE FOR RECRUITMENT AND SELECTION
3.1. Overview Information in this section provides practical guidance on how to ensure
compliance with the NSW Health policy and principles as outlined in
section 2.
3.2. Review of position Each vacancy must have a current position description detailing at a
description and minimum the duties, outcomes and responsibilities of the job, and the
selection criteria selection criteria against which the relative merits of the applicants will
be assessed.
3.2.1 Exit interview analysis An exit interview with the previous occupant may provide a starting
point for the review of the position description and selection criteria.
Careful analysis of exit interviews can contribute to better job design,
improve the recruitment process, and help retain staff by identifying
weaknesses in recruitment/work/management practices and
procedures. Managed well, exit interviews help an organisation to be,
and to be seen to be, a good employer.
3.2.3 Formal qualifications Where legislation or an industrial award or instrument requires formal
qualifications for appointment to a position, these requirements are to
be included in the advertisement and used as one of the selection
criteria. However, when advertising positions that do not have such
legislative or industrial requirements, selection criteria are to be based
on skills, knowledge and competencies.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 12
relating to a particular discipline may enhance the capability of the
person undertaking the duties, requiring this qualification for
appointment may reduce the pool of applicants inappropriately, and
restrict access to those staff who can acquire the relevant knowledge in
another manner.
3.3. Job evaluation Where relevant to the Award structure, positions are to be evaluated
using job evaluation methodology to determine the relative worth of
each position.
3.4.1 Staff returning to work In accordance with workers compensation legislation, where
after long-term occupational illness or injury prevent an employee from returning to the
illness/injury duties of his/her existing position, every effort must be made to place
the employee into another more suitable position of similar grading,
classification and remuneration.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 13
doctor, the relevant union and the accredited rehabilitation provider, as
appropriate, to ensure that:
• the injured employee meets the essential criteria, or can
demonstrate the capacity to meet the criteria within an agreed
period and, if necessary, supported by appropriate training; and
• the position is consistent with medical opinion regarding suitable
duties for the employee, and with the requirements of the
employee’s injury management plan.
3.4.2 Displaced/excess In accordance with NSW Government and NSW Health policy, public
employees health organisations must take all reasonable steps to assist displaced/
excess employees to be redeployed to meaningful employment in
substantive positions as soon as possible.
The displaced/excess employee must meet the selection criteria for the
position, or demonstrate the capacity to meet the criteria within an
agreed period, and, if necessary, supported by appropriate training. In
the latter case, the public health organisation may wish to consider an
initial trial placement of the displaced/excess employee for a period of
up to three months.
3.5. Other appointments It is NSW Health policy that all recruitment and selection actions
without advertising emphasise NSW Health’s commitment to the application of merit and
equity principles. Opening vacant positions to competitive recruitment is
a way of demonstrating such a commitment.
3.5.1 Appointment without Most Awards within NSW Health contain provision for the appointment
advertising - temporary of temporary staff and circumstances where such appointments can be
positions over 13 weeks made without advertising. In such circumstances the elements of these
industrial instruments should be adhered to.
For temporary appointments of staff within the NSW public sector the
provisions outlined in sections 86 and 88 of the Public Sector
Employment and Management Act 2002 apply.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 14
There are no displaced employees, either in NSW Health or the
NSW public sector suitable for trial placement or development
opportunities, and
The appointment is limited to no longer that 12 months on the
condition that should the position be required beyond 12 months
appropriate recruitment action would be commenced during that
period (note: a shorter temporary appointment, for example two
months, should be considered if the position is being advertised so
as not to give one person an unfair advantage in the selection
process), and
The position needs to be immediately filled to ensure that services
are provided, and
It can be demonstrated that the action is necessary taking into
account the overriding responsibility of the Chief Executive to act in
the public interest, and
It can be demonstrated that funds are used efficiently and in
compliance with relevant award conditions.
3.5.2 Appointment without re- Section 116 of the Health Service Act 1997 contains provisions for the
advertising – permanent permanent transfer of NSW Health staff without advertising, on the
positions grounds of redundancy.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 15
There is no suitable eligibility list, and
There are no current suitable displaced staff available in NSW
Health or the NSW public sector, and
The position is one where there is an occupational shortage either
across the state or within the geographic area covered by the public
health organisation, and
A panel is convened to assess the potential employee against the
criteria for the position (including referee and criminal record
checks) and establish their merit for the position, and
It is in the public interest to have the position permanently filled.
3.6.1 Electronic advertising Vacant positions have traditionally been advertised in the print media at
substantial cost. Public health organisations are encouraged to develop
Internet and other electronic media options for the purpose of
advertising vacancies. They should still ensure that a brief reference to
vacant positions appears in the print media referring potential applicants
to sources of additional information. Public health organisations are to
ensure that those without access to electronic media are not
disadvantaged.
3.6.2 Rolling advertisements Public health organisations may use ongoing or rolling advertisements
for positions in high demand, such as registered nurses and medical
officers. Rolling advertisements will allow for the speedy consideration
of applications (eg walk-in applications) in situations where positions
need to be urgently filled, while complying with the principles of merit
and equity.
3.6.3 Information to be made To attract a broad range of suitable candidates sufficient information is
available to applicants to be made available to accurately describe the position and its
selection criteria. Information must also be included about any checks,
pre-employment screening or tests that form part of the selection
process.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 16
The information is normally made available through an applicant’s
information package that should placed on the Department’s
HealthJobs website, and, as required, sent to applicants either
electronically or as hard copy.
To ensure that the person eventually appointed to the position will have
the required qualifications or skills for the job, all applicants should also
be informed that
they will be required to provide suitable proof of their tertiary
qualifications prior to appointment, what form of proof of tertiary
qualification is acceptable and what should be supplied with the
application,
qualification claims made by the applicant may be verified with the
issuing institution, and
falsely claiming qualifications can lead to dismissal and/or
prosecution for any relevant offence.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 17
A statement that certifies the above details are correct including that
the qualifications are genuine; acknowledges that the applicant
understands that making a false claim can lead to dismissal and/or
prosecution for any relevant offence and gives permission for the
public health organisation or its representative to verify the
qualifications with the issuing institution.
3.7. Eligibility lists An eligibility list may be established when a competitive selection
process has been held for an advertised vacant position. An eligibility
list is a list of applicants who are eligible for appointment to the position,
ranked in order of merit, as determined by the Chief Executive.
Such a list may apply not only to the position for which it was created,
but also for other vacant positions subject to the following:
3.7.1 Recurrent vacancies For the efficient management of the public health organisation, the
Chief Executive or delegate may also determine that a particular class
of positions experiencing recurring vacancies may use eligibility lists,
subject to the above considerations.
3.8. Use of recruitment In exceptional circumstances and/or where extensive advertising has
consultants not attracted suitably qualified applicants, the use of recruitment
consultants may be considered. In such cases, there should be
demonstrable benefits for the organisation that outweigh the cost of
recruitment. For example, consultants may be justifiable for some
positions that are critical to the agency, or require specialised or scarce
knowledge or skills.
Chief Executives are responsible for ensuring that the person with the
greatest merit is chosen for the position, regardless of the means of
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 18
recruitment.
3.9. Convening a To ensure that the selection process is fair and impartial, a selection
selection committee committee is to be convened.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 19
3.10. Culling Cullingiv is to be undertaken in a systematic, fair and consistent manner
by making an assessment of the available information against the
selection criteria.
3.11. Information Only information that is directly relevant to the applicant’s suitability for
gathering appointment should be collected. All aspects of information gathering,
including all selection techniques used are to be undertaken in a
systematic, fair and consistent manner by making an assessment
against the selection criteria.
3.11.1 Selection techniques The selection recommendations are to rely on information from a valid
selection strategy, which may involve more than one selection
technique. Such strategies may include structured interviews, work
samples, work tests, evidence of competencies, group exercises and
role plays, structured referee checks and assessment centres. (Refer
to Attachment 3. Table of Comparison of Selection Methods, Saville
and Holdworth (Aust.)
3.11.2 Psychological/physical If the public health organisation decides to include psychological testing
assessments as part of the selection strategy, then procedures must be developed to
guide the process. The public health organisation procedures must
comply with the Guidelines for use of Psychological Testsv published by
the Australian Psychological Society.
3.11.3 Advice to be provided to Applicants should be advised of the names of the selection committee
applicants re the members, the interview format and any special aspect (eg tests) of the
selection process selection process prior to the interview. Consideration should also be
iv
Culling is a process of short-listing used to determine the applicant’s progress to the next stage of the selection process, usually the
interview. Culling is undertaken by the Selection Committee and results in the assessment of each application relative to the position
requirements and the selection criteria. A common understanding by the committee members of the standard required of applicants is
essential. There are many processes that can assist with culling including attaching a rating or score to each selection criteria.
v
Guidelines can be accessed at www.aps.psychsociety.com.au under the section on ethics
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 20
given to applicants requiring special assistance to participate in the
selection process, eg wheelchair access to interview room, or signing
for hearing impaired applicants.
3.12. Verification of It is in the best interest of public health organisations to make every
identity, tertiary effort prior to appointment and preferably at interview to ensure, as far
qualifications, as possible, that the relevant information claimed by the preferred
registration, and applicant is authentic. Selection committees are to make all reasonable
efforts to verify the claims of the preferred applicant or applicants in
other information
relation to achievements, qualifications, employment history and other
significant matters.
3.12.1 Proof of identity Proof of identify should to be sighted by the convenor or the recruitment
consultant at the time of the interview. If qualifications are issued under
a different name, evidence of the name change must be provided.
(Refer Attachment 4 Model of Proof of Identity – Vetting of Applicants).
3.12.2 Verification of tertiary Where job applicants declare professional, academic or vocational
qualifications education and training (VET) qualifications (which include technical or
trade qualifications) as part of their claim to a position to meet a
criterion for the position, the public health organisation should verify
these qualifications prior to appointment, preferably at the time of the
interview.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 21
It should be noted that NSW health professional statutory boards have
varying procedures regarding verification of qualifications and some are
more stringent than others. Attachment 6 (Health Professionals
Registration Boards) lists information about some health professional
registration boards.
3.12.3 Allied health professions A number of allied health professions are not represented by NSW
health professional statutory boards, for example, social work, speech
pathology, orthoptics, dietetics and occupational therapy. For these
professions, it is prudent that selection criteria include the requirement
that the allied health professional be eligible for membership at the
appropriate level (eg full, associate etc) of the relevant state or national
professional association. The status of the applicant’s eligibility for
membership should be checked directly with the relevant state or
national professional association. A list of allied health professional
associations is at attachment 5.
For allied health professions that are not represented by a NSW health
professional statutory board, it is recommended that in addition to the
requirements under “Verification of Tertiary Qualifications”, the
convenor of the committee ascertain with the relevant state or national
professional association, prior to appointment, whether it is aware of
any outstanding matters relating to the applicant’s eligibility for
professional membership. The relevant state or national professional
association can also advise whether interstate qualifications meet the
relevant NSW curriculum guidelines.
3.12.4 Overseas qualifications Overseas qualifications should be confirmed prior to appointment, and
preferably at interview. Overseas qualifications should be checked with
the relevant NSW health professional statutory board or a NSW or
national professional association that has processes in place to check
overseas qualifications. These bodies have a range of procedures for
checking qualifications, some more stringent than others.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 22
Where this is not possible, the applicant should be requested to provide
the original certificate or transcript appropriately translated into English
by an officially accepted Commonwealth translation body and certified
as such.
3.12.5 Professional registration In addition to having appropriate qualifications, current registration with
the appropriate health professional statutory board is also required to
confer authority to practice in some professions. The registering
authority issues each health professional an authority to practice each
year. Prior to appointment and preferably at the time of the interview,
public health organisation representatives must verify that the applicant
is currently registered.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 23
The public health organisation representative should sight the current
registration card issued by the health professional statutory board. If the
appropriate statutory board does not issue a registration card or it is not
provided by the applicant, the public health organisation representative
should undertake other communication with the health professional
statutory board as necessary to confirm currency of registration.
The Board sends a letter to the Chief Executive (CEO) of the public
health organisation to notify the employer of the suspension or
deregistration of NSW registered medical practitioners arising from, for
example, orders from the Medical Tribunal of NSW or the Professional
Standards Committee, or to notify the employer of any other actions
that affect the status of the medical practitioner’s registration. These
provisions extend to any place (including private) where a doctor is
accredited.
3.12.6 Record keeping and An auditable record of any verification of qualifications and registration
random checks of successful applicants should be kept. This would include a signed
and dated statement by the convenor on copies of the relevant
documents or any other communications undertaken to verify the claims
made for professional, academic or VET qualifications and currency of
registration if applicable. In the case of recruitment consultants, they
should be obliged under their terms of engagement to provide the public
health organisation with written evidence that the required checks have
been completed.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 24
3.12.7 Credentialing Requirements for Credentialing Committees regarding selection of
committees clinical privileges for specified medical staff are outlined in Guidelines
for the Delineation of Clinical Privileges of Medical Staff (PD2005_497).
Further information about credentialing is available from the Australian
Council for Safety and Quality in Healthcare (www.ccpproject.com.au).
3.12.8 Referee checks Referee checks are to be used in arriving at the selection
recommendation and must be undertaken, at least, in relation to the
preferred applicant or applicants. They should be obtained from
referees with first hand knowledge of the applicant’s performance
relevant to the selection criteria, preferably supervisors/managers.
3.14. Selection decision The Chief Executive, or delegate, makes the final decision on
appointment based on the selection committee’s report and
recommendation.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 25
3.15. Post selection A Criminal Record Check is to be conducted for the selected applicant
3.15.1 Criminal record checks prior to an offer of employment being made. For details of the process
and any following action, refer to PD2005_109, Procedures for
Recruitment and Employment of Staff and Other Persons - Vetting and
Management of Allegations and Improper Conduct, and PD2005_177,
Policy and Procedure for Employment Screening of Staff and Other
Persons In Child Related Areas.
3.15.2 Declarations of health Prior to appointment, if not required earlier, the recommended applicant
conditions must be given an opportunity to declare any health condition that may
require the public health organisation to make reasonable adjustment.
(Refer to Attachment 7. Model Health Declaration Form).
For further information on the Area of Need program and related visa
requirements, refer to the Department’s Area of Need website at
http://www.health.nsw.gov.au/othp/ and the Department of Immigration
website at http://www.immi.gov.au/allforms/tmp/index.htm.
3.15.5 Advice and feedback to All applicants are to be advised of the outcome of their application in a
applicants timely manner.
3.15.6 Publication of All permanent appointments are to be published within the public health
permanent organisation in accordance with the Government and Related
appointments Employees Appeal Tribunal Act 1980.
3.15.7 Orientation Orientation should be provided to all new employees upon entry on duty
(refer to PD2005_187, Orientation Policy for NSW Health, for further
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 26
information).
3.15.8 Retention of records In accordance with the General Disposal Authority (GDA12) –
Personnel Records issued by the State Records Authority of NSW,
vacancy/recruitment files are to be retained for 2 years after recruitment
has been finalised. However, unsuccessful applications may be
destroyed after 12 months, provided that all eligibility lists relevant to
the position have expired, and that all appeal processes regarding the
position have been completed.
3.16. Appeals process If, after exhausting all internal grievance and complaint mechanisms, an
eligible unsuccessful applicant remains aggrieved, the following
avenues are available for redress/assistance:
NSW Anti Discrimination Board
Human Rights and Equal Opportunity Commission [Federal]
Industrial Relations Commission of NSW
NSW Independent Commission Against Corruption (ICAC)
NSW Office of Employment Equity and Diversity (OEED) - formerly
NSW Office of the Director of Equal Employment Opportunity in Public Sector
Employment (ODEOPE)
vi
The appeals process under GREAT is designed to provide an independent mechanism of accountability. GREAT conducts an independent
inquiry into selection and promotion decisions. Under The Government and Related Employees Appeal Tribunal Act 1980, public health
organisation employees in receipt of remuneration up to the equivalent of the maximum for clerk grade 12 under the Crown Employees
(Administrative and Clerical Officers - Salaries) Award (currently $94,165pa) may appeal on the grounds that they believe they are more
entitled to the vacant position. The appeal is decided in relation to the selection criteria for the position. Public health organisation employees
may only appeal against recruitment and promotional decisions within their own Public health organisation. The decision of GREAT is final,
subject only to a right of appeal to the Supreme Court on questions relating to points of law.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 27
4. CHECKLIST FOR IMPLEMENTING BETTER PRACTICE FOR
RECRUITMENT AND SELECTION
This Checklist is provided to assist public health organisations develop or review existing procedures:
4.1. Procedures
Yes No
Are staff and managers aware of the policy and procedures for
recruitment and selection?
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 28
4.2. Review of position description and selection criteria
Yes No
Does the public health organisation conduct exit interviews and use
the information when reviewing position descriptions and selection
criteria?
Yes No
4.4. Redeployment
Yes No
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 29
4.5. Advertising
Yes No
Yes No
Where the public health organisation uses eligibility lists, are these
limited to a maximum of 6 months, or 12 months for base grade/entry
level positions?
Yes No
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 30
Are the principles of merit and equity applied to recruitment through a
consultant?
Yes No
4.9. Culling
Yes No
Yes No
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 31
Yes No
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 32
Are new appointments published appropriately ie internally within the
public health organisation?
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 33
ATTACHMENT 1 – Recruitment and selection process model
The main features of the recruitment and selection process are displayed below.
Existence of a vacancy or
temporary vacancy Selection Strategy
ADVERTISING
GRIEVANCES/APPEALS
RECRUITMENT PROCESS
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 34
ATTACHMENT 2 – Model job demand checklist
The purpose of this form is to manage the risk associated with the position in relation to the occupant.
It may be use to provide information about the position to a Health Professional required to perform a
pre-employment medical assessment. Identification of possible risk can also assist with the
development of a training plan for the occupant to ensure the risks are minimised.
This form is to be completed by the manager/supervisor of the position being recruited to.
TASKS PERFORMED: (eg Client Assessments, Administration, Client Treatment, Liaison, Patient Care)
Frequency
O F C R N/
Demands Description A
Physical Demands of Job Tasks
Kneeling/Squatting Tasks involve flexion/bending at the knees and ankle,
possibly at the waist in order to work at low levels
Leg/Foot Movement Tasks involve use of the leg and or foot to operate
machinery
Hand/Arm Movement Tasks involve use of hands/arms – eg stacking, reaching,
typing, mopping, sweeping, sorting, and inspecting.
Bending/Twisting Tasks involve forward or backward bending or twisting at
the waist.
Standing Tasks involve standing in an upright position without moving
about
Driving Tasks involve operating any motor powered vehicle
Sitting Tasks involve remaining in a seated position during task
performance
Reaching Tasks involve reaching overhead with arms raised above
shoulder height or forward reaching with arms extended.
Walking/Running Tasks involve walking or running on even surfaces
Tasks involve walking on uneven surfaces
Tasks involve walking up steep slopes
Tasks involve walking down steep slopes
Tasks involve walking whilst pushing/pulling objects
Climbing Tasks involve climbing up or down stairs, ladders,
scaffolding, platforms, trees
Working at heights Tasks involve making use of ladders, foot stools,
scaffolding, etc. anything where the person stands on an
object other than the ground.
Lifting/Carrying Tasks involve raising/lowering or moving objects from one
level/position to another, usually holding an object within the
hands/arms
1. Light lifting/carrying (0-9 Kg)
2. Moderate lifting/carrying (10-15 Kg)
3. Heavy lifting/carrying (16 Kg and above)
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 35
Frequency
O F C R N/
Demands Description A
Restraining Tasks involve restraining patients/clients/others
Pushing/Pulling Tasks involve pushing/pulling objects away from or towards
the body. Also includes striking or jerking.
Grasping Tasks involve gripping, holding, clasping with fingers or
hands.
Manual Dexterity Tasks involve fine finger movements – ie keyboard
operation, writing.
Sensory Demands of Job Tasks
Sight Tasks involve use of eyes (sight) an as integral part of task
performance – ie looking at screen/keyboard in computer
operation, working in dark environment, interpreting x-ray
film, etc.
Hearing Tasks involve working in a noisy area – eg boiler room,
workshop and/or operation of noisy machinery/equipment
Smell Tasks involve the use of the smell senses as an integral
part of the task performance – eg working with chemicals
Taste Tasks involve use of taste as an integral part of task
performance
Touch Tasks involve use of touch as an integral part of task
performance
Psychosocial Demands
Tasks involve interacting with distressed people
Tasks involve interacting with people with mental
illness/disability
Exposure to Chemical Hazards
Dust Tasks involve working with dust – eg sawdust
Gases Tasks involve working with gases
Fumes Tasks involve working with fumes – ie, which may cause
problems to health if inhaled.
Liquids Tasks involve working with liquids which may cause skin
irritations if contact is made with skin – eg dermatitis
Hazardous Substances Tasks involve handling hazardous substances including
storage and or transporting.
Working Environment
Lighting Tasks involve working in lighting that is considered
inadequate in relation to task performance – eg glare
Sunlight Exposure to sunlight
Temperature Tasks involve working in temperature extremes – eg
working in a cool room, working outdoors, boiler room
Confined Spaces Tasks involve working in confined spaces
Accident Risk
Surfaces Tasks involve working on slippery or uneven surfaces
Housekeeping Tasks involve working with obstacles within the area – bad
housekeeping
Heights Tasks involve working at heights below knee level and/or
above shoulder height.
Manual Handling Tasks involve manual handling tasks
Biological Hazards
Biological Products Tasks involve working with blood/blood products/body fluids
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 36
NOTE: Please make a statement summarising significant physical/other demands required to
perform this job, eg. the job will involve frequent hand/arm movements and prolonged sitting.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 37
ATTACHMENT 3 – Table of comparison of selection methods vii
Transferable ? - - +++ ++ + ?
Saville and Holdworth suggest that selection methods have varying degrees of effectiveness and reliability in terms of economy, practicability,
acceptability and transferability. The analysis of reliability is outlined in the table above.
In terms of economy, work sample tests and assessment centres are not the most economical. However, in terms of validity it appears that ability
test, work sample tests and assessment centres provide the best results. All these factors are important ones in deciding which selection methods
will be most efficient and effective whether they are used in isolation or in combination with a range of techniques. In order to provide for better
prediction of future work performance of job applicants consideration should be given to the use of a broad range of selection methods and
techniques and to determine merit in addition to interviews.
vii
Saville and Holdworth (Aust.)
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 39
ATTACHMENT 4 – Model proof of identity – vetting of applicants
NSW Health has a duty of care to provide a safe environment for all employees, patients and clients.
NSW Health is committed to preventing any form of abuse of patients and clients by staff and
ensuring that all staff actively seeks to protect children and other vulnerable persons from abuse and
harm.
The purpose of seeking proof of identity is to protect employee and clients of the public health
organisation from imposters that may pose a threat to this environment. The vetting for proof of
identity is a critical part of ensuring the safety of patient/clients.
The applicant is to provide the following documentation to support their true identity.
NAME OF APPLICANT:
Please indicate by ticking the appropriate box which documentation has been verified.
A passport (where possessed); OR where a person does not have a passport, photo proof of
identity certified in the manner required for obtaining an A Australian passport will suffice 100 points
Items as listed to value 100 points 100 points
Isolated Aborigine/Torres Strait Islander (Aboriginal/Torres Strait Islander applicants
must have at least one Aboriginal/Torres Strait Islander referee) 70 points
Citizenship Certificate 40 points
Birth Certificate 40 points
License issued under law (eg driver license, professional license to practice) 40 points
Public Service ID (photo) 40 points
Social Security Card (photo) 40 points
Tertiary Education ID (photo) 40 points
Employment ID (photo) 40 points
ID Card issued by employer (Name and Address) 35 points
ID issued by employer (Name Only) 35 points
Rates Notice 35 points
Credit/Debit Cards, Pass Books one only per institution) 25 points
Medicare Card 25 points
Membership card: 25 points
• Union or trade, professional bodies
• Educational institution
N.B. THE POINT SCORE OF DOCUMENTS PRODUCED MUST TOTAL AT LEAST 100 POINTS.
Designation:
Signature: Date: __________________
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 40
ATTACHMENT 5 – Allied health professional association
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 41
PO Box 1175
Orthoptic Ph: (03) 9521 9844
HAMPTON NORTH VIC 3188
Association of
Fax: (03) 9597 0990
Australia Email: admin@orthoptics.org.au
Website: www.orthoptics.org.au
Suite 3, 27-33 Raglan Street
Society of Hospital Ph: (03) 9690 6733
SOUTH MELBOURNE VIC 3205
Pharmacists of
Fax: (03) 9696 7634
Australia Email: shpa@shpa.org.au
Website: www.shpa.org.au
2nd floor, 11-19 Bank Place
Speech Pathology Ph: (03) 9642 4899
MELBOURNE VIC 3000
Australia
Ph (NSW Branch):
Email: office@speechpathologyaustralia.org.au
(02) 9743 0013
NSW Branch Email:
Fax: (03) 9642 4922
sppathnsw@email.cs.nsw.gov.au
Website: www.speechpathologyaustralia.org.au
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 42
ATTACHMENT 6 – Health professionals registration boards
The Health Professional Registration Boards as a Branch of one of the Department's divisions
provides administrative support for the registration of a number of health professional groups.
The postal address for the following nine statutory Boards is:
The information below is provided as a guide and it is recommended that Public health organisations
check current registration requirements directly with the relevant registration board. All registration
boards listed below require annual renewal of authority to practise.
Mutual Recognition
Under the provisions of the Mutual Recognition Act, 1992 a person who has a current authority to
practise in one State/Territory in an occupation recognised as equivalent to an occupation in another
State/Territory, is eligible to be registered and to carry on that equivalent occupation in that second
State or Territory. This right may be exercised provided that certain conditions, including lodgement of
a statutory declaration (written notice), are met. From 1st May 1998 the Mutual Recognition
arrangements have been extended to include New Zealand, under the Trans Tasman Mutual
Recognition Act 1997. Mutual Recognition provides an additional and alternative avenue for obtaining
registration.
Mutual recognition: Applicant must supply the original or certified copy of their current
authority to practice from the registering authority in that state, territory or New
Zealand. The Board seeks verification from all Australian registering authorities
regarding applicants’ previous or current registration status.
Obtaining Phone, email or fax inquiry with as many details as possible to confirm identity. Board
registration can confirm if the person is registered or not. Nil fee.
verification
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 43
DENTAL TECHNICIANS REGISTRATION BOARD
Contact Phone: (02) 9219 0233 Fax: (02) 9281 2030
Details Email: dtech@doh.health.nsw.gov.au
Website: www.dtechreg.health.nsw.gov.au
Registration Applicants are eligible for registration if they have completed an approved TAFE
procedures course (Australia wide) and provide evidence of completing a prescribed number of
as at 4 hours practical work. In addition, TAFE NSW conducts an examination for its students
June 2004 on behalf of the Board.
TAFE NSW notifies the Board of the exam results, whether passed or not. Identity
checking is conducted prior to the examination.
Overseas qualification: The Board conducts a practical examination for interstate and
overseas trained applicants (an examination is not required for applicants under
mutual recognition).
Obtaining Phone, email or fax inquiry with as many details as possible to confirm identity. Board
registration can confirm if the person is registered or not. Nil fee.
verification
Registration In mid year, relevant universities send the Registration Board details of students likely
procedures to graduate. At the end of the year, the universities send the Registration Board letters
as at 4 listing students who have successfully completed approved courses. Registration is
June 2004 only finalised after sighting acceptable proof of identity and letter from the University
confirming completion of qualification.
Mutual recognition:
Nurses must supply a current practising certificate or a certified copy (endorsed,
signed and verified by a JP other authorised person). Faxed applications/documents
are not accepted. The Board contacts all state, territory and New Zealand regulatory
authorities to check qualifications, registration status and disciplinary matters.
Obtaining Phone or fax inquiry with applicant’s full name and registration number for the Board
registration to confirm that the person holds a current practising certificate. Nil fee. The Board will
verification not disclose any personal details or the registration number.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 44
OPTICAL DISPENSERS LICENCING BOARD
Contact Phone: (02) 9219 0211 Facsimile: (02) 9281 2030
Details E-mail: opticalreg@doh.health.nsw.gov.au
Website: www.opticalreg.health.nsw.gov.au
Registration The Board will accept photocopy of applicant’s diploma or certificate in optical
procedures dispensing, certified by a JP as a true copy of the original.
as at 4 Licensing of optical dispensers only occurs in NSW, WA and South Australia, as well
June 2004 as New Zealand. A qualification for a licence includes tertiary training, documentation
of a prescribed number of hours of practical experience via logbook and application to
the Board for a licence.
Mutual recognition: Only applicants from NSW, SA, WA and New Zealand are eligible
for consideration under mutual recognition. Applicants are required to produce
evidence of current registration in one jurisdiction and then provide this with an
application form and application fee to the registration authority in the state, territory or
country in which they wish to be registered. Evidence of current registration must
show the expiry date.
Obtaining Phone, email or fax inquiry with as many details as possible to confirm identity. Board
registration can confirm if the person is registered or not. Nil fee. The Board will not disclose any
verification personal details or the registration number.
Registration The University of NSW sends a letter to the Board confirming students who have
procedures graduated. Provisional registration is provided, followed by full registration after
as at 4 graduation. For other approved courses in Australia and New Zealand, the Board
June 2004 requires a copy of the graduate certificate certified by a JP, solicitor or public notary as
a true copy of the original.
Obtaining Phone, email or fax inquiry with as many details as possible to confirm identity. Board
registration can confirm if the person is registered or not. Nil fee. The Board will not disclose any
verification personal details or the registration number.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 45
procedures institutions, provide the Board with a list of those eligible to graduate at year-end. The
as at 4 Board provide provisional registration, which is updated to registration when the Board
June 2004 received confirmation from the above of those students who have graduated.
Obtaining Phone, email or fax inquiry with as many details as possible to confirm identity. Board
registration can confirm if the person is registered or not. Nil fee. The Board will not disclose any
verification personal details or the registration number.
Mutual recognition:
Requires an original or a photocopy of a current annual practising certificate which is
certified by a JP or a solicitor.
Overseas qualifications:
1) Holders of AECOP Final Certificate.
2) Based on recommendations of the Australian Council of Physiotherapy
Regulating Authorities Incorporated, which were prepared due to a national
shortage of physiotherapists, the Registration Board has developed criteria
governing the temporary registration of some overseas trained
physiotherapists meeting criteria determined by the Board. The process
includes the requirement that approval is granted for work at only the
nominated host health facility. Contact the Board for current requirements.
Obtaining Phone with registration number or surname. Board can confirm if the person is
registration registered or not – nil fee. The Board will not disclose any personal details or
verification registration number.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 46
forwarded to the Board by the registering authority in that state, territory or country.
The Board sends a fax broadcast to registering authorities in other jurisdictions
regarding applicants’ previous or current registration status.
Overseas qualifications: are assessed individually and the Board regularly seeks
advice from the Australian Psychological Society. Overseas applicants must provide
original degree transcripts, sent directly by the educational institution, as well as
evidence of the nature and duration of the practical / supervised experience held so
that an assessment can take place. Academic transcripts, if other than English, must
be accompanied by an English language translation.
Obtain Phone, email or fax inquiry with as many details as possible to confirm identity. Board
registration can confirm if the person is registered or not. Nil fee. The Board will not disclose any
verification personal details or the registration number.
In addition, the following registering authorities in New South Wales are relevant to the Health
workforce:
Please contact the Boards directly regarding registration for Medical Practitioners and Pharmacists.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 47
ATTACHMENT 7 – Model health declaration form
NSW Health is committed to supporting a person chosen on the basis of merit to carry out the inherent
job requirements and job demands of a position.
The purpose of this declaration is to allow you to identify a need for the public health organisation to
discuss options of reasonable adjustment that will assist you in your new position.
This declaration is to be completed prior to appointment.
I have read the inherent job requirements and job demands for the position and
where applicable these requirements have been explained to me. I have ticked the appropriate
statement below:
□ I am not aware of any health condition that might interfere with my ability to perform
the inherent job requirements and job demands of this position
□ I have a health condition that may require the employer to provide me with services or
facilities (adjustments) so that I can successfully carry out the inherent job
requirements and job demands of the position
□ I understand that adjustments to the workplace can be made to assist employees with
disabilities in carrying out the inherent job requirements and job demands of the
position. Any adjustments I need have been discussed with the public health organisation prior
to completing this health declaration
I am aware that any false or misleading statements may jeopardise my appointment or continued
employment.
Recruitment and Selection: Policy and Better Practice for Public Health Organisations and the Ambulance Service of NSW
March 2005 48