2011

Training the Trainer Workshop

Edwin C. Ebreo President exeQserve, Corporation 8933199 09189399294 ecebreo@exeQserve.com www.exeQserve.com

About Edwin Ebreo

Edwin C. Ebreo is the founder and President of ExeQserve, Corporation, an HR Solutions Company. He is also the companys head consultant for Organization Development and Human Resource Development. Prior to establishing ExeQserve, Ed worked as HR Director/Manager for CheQ Systems, a Software Quality Engineering Company, Athena E-Services Group of Companies, a BPO company and PET Plans, a pre-need company that had a diverse number subsidiaries that Ed was tasked to manage. During his stint with these companies, Ed was able to develop his expertise in managing the HR Department as a shared resource among groups of companies, handling no less than three companies at a time. He was also Head of Training for SPI Technologies, one of the largest and pioneering BPO companies in the Philippines. He also headed the training department of Philippine Seven Corporation, the local licensee of the 7-Eleven chain of convenience stores. He started working as a freelance Human resource and Organization Development Consultant on weekends at the early age of 28. He finally left full time HR Management practice 5 years ago to concentrate on consulting. He eventually setup ExeQserve Corporation in 2007 to cater to his growing clientele. His 15 years of experience helps Ed appreciate organizations and people from various industries and help them achieve their full potential through training and other HR-related interventions. As a Human Resource Management and Organization Development Consultant, Ed has helped several companies and on government agencies establish their HR and OD Strategies. Ed has also designed and facilitated training on the following skills; leadership and management; coaching; performance management; customer service; creativity and innovation; presentation skills; time management; personal effectiveness; visioning; assertive communication; HR Management for line Managers; problem solving and decision making; managing meeting; change management; selling; team building; strategic planning and trainers training. He continues to customize programs to meet the unique needs of organizations. Ed is a passionate public speaker. He is an active member of Toastmasters Club with a norm of Advanced Communicator Silver. As a Toastmaster, he has helped establish clubs and mentored members to achieve their full potentials as public speakers and leaders. As a consummate HR Professional, Ed has offered free advice on career, human resource management, leadership and other topics through his popular blog Anything HR by Ed (http://anythinghr.blogspot.com) and Pinoy Career Coach (http://pinoycareercoach.blogspot.com) Ed took up Mass Communication at New Era University and has completed various training programs that helped him develop his competence in leading and training. His most important education is his experience as human resource development professional helping companies achieve their full potential through their people.

www.exeqserve.com

ecebreo@exeQserve.com (632)8933199 or (63918)9399294

You may ask Ed for his CV detailing his career background and the number of courses and clients he already has.

Our Methodology
We offer more than training
We offer you five reasons to avail of our service. 1. Customization we are eager to know more about your company and the target participants in order to enhance the accuracy of our program in addressing your employees real needs. 2. Preparation We believe that training and change go hand-in-hand. We prepare our participants for training by giving them a briefing and helping them prepare for the requirements of the training. Because of this approach, our participants are ready to jump in with both feet when they attend our training. 3. Engaging workshops We make sure that our courses are highly interactive. We employ the most interactive activities to help participants be more engaged and focused on learning. 4. Post-training report During our workshops, our facilitators carefully observe the behaviors of our participants and take notes of possible issues and challenges that may get in the way of application of learning. We also observe participants for demonstration of leadership, creativity and communication skills. These, together with the many outputs of the program are organized into a report together with our recommendations for next steps. This helps our clients keep tab of the participants learning and follow through. 5. Follow through session We offer a half-day session meeting with the participants one month after the session to find out how they applied the learning and what additional help they need so they can be more effective in their jobs.

www.exeqserve.com

ecebreo@exeQserve.com (632)8933199 or (63918)9399294

Training the Trainer Workshop

Course Description
If companies are to survive and succeed in the current trend of rapid changes across industries, they need to be more adaptable and pro-active than before. An organizations staying power will greatly depend on an able workforce thus the value of training. In order for this to happen, the trainer should be able to put together a training design that does not only addresses the learners needs but also considers the most effective ways of carrying out the program utilizing the most appropriate methodologies. The trainer should be knowledgeable of adult learning principles and is able to deliver the program effectively using platform and facilitation skills. Training is a huge responsibility! A lot rides on it whenever one is tasked to share know-how with other people. Training is an investment in time money and effort not only of the trainer but the organization and the participants as well. A well planned and executed program should leave the learners with sufficient amount of knowledge, skills and attitude necessary to carry-out whatever is shared during the learning event. The purpose of this program is to help those who are tasked with the big responsibility of training to acquire the basic skills necessary to prepare for and facilitate a training event.

General Objective:

At the end of the workshop, the participants are expected to enumerate and describe steps in the process of preparing and conducting training

Specific Objectives:

At the end of the training, the participants are expected to be able to: Explain the importance of training Describe the role of the trainer; enumerate and discuss the qualities of an effective trainer. Identify the key principles of Adult learning, approaches and styles. Identify the components of a training design; list down some techniques and methodologies suitable for training. Determine logistical requirements in organizing and conducting a training course Present a sample functional training design. Prepare a lesson plan. Enumerate tactics in effective presentation Enumerate steps in the facilitating learning process Identify ways to evaluate training effectiveness

www.exeqserve.com

ecebreo@exeQserve.com (632)8933199 or (63918)9399294

TRAINERS TRAINING COURSE

This program was designed for anyone who wants to learn the basics and the magic of imparting knowledge to be able to achieve organizational success!

Process Objectives
Day 1

Activities
INTRODUCTION Introduction of Participants Setting/Leveling of expectation Course Overview House Rules Module 1: OVERVIEW OF TRAINING Training Definition and objectives Training Process/ Cycle Role of a Trainer Qualities of an Effective Trainer Identifying Training Needs Module 2: LEARNING PRINCIPLES Facts and Principles of learning Adult Learning Process Learning Approaches/Styles Module 3: TRAINING DESIGN Importance of designing a Training Steps in designing training Components of Training Design Formulating objectives Various training methodologies

Explain the importance of training Describe the role of the trainer; enumerate and discuss the qualities of an effective trainer. Shift to a Trainers Mindset Identify the key principles of Adult learning, approaches and styles Identify the components of a training design; list down some techniques and methodologies suitable for training. Determine logistical requirements in organizing and conducting a training course Day 2 Prepare a lesson plan.

Module 4: LESSON PLAN Importance of a Lesson Plan Elements of good Lesson Plan Preparation of a sample lesson plan Module 5: Presentation Rules Presentation design elements Presentation styles Platform skills Use of visual aids Conducting a Training Presentation Module 6: Techniques in Facilitating Learning The Facilitating Process Dos and Donts Module 7: Evaluations and Follow Through Reaction Level Learning Level Behavior Level Operational Impact Skill practice Course Summary Closing

Enumerate tactics in effective presentation

Day 3 Enumerate steps in the facilitating learning process Describe some techniques for evaluating and ensuring application of learning in the workplace Apply the learning from the workshop

www.exeqserve.com

ecebreo@exeQserve.com (632)8933199 or (63918)9399294