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Summary: We propose that PBS create the new position, Blog Director. This
individual will be responsible for updating and maintaining a new blog site for PBS.
Together with this effort we are recommending PBS employ the communications tool
Constant Contact. This online service enables organization to establish a steady stream of
contact with their user base. The Blog Director will be responsible for the maintenance of
this service.
Discussion
Within the past two years, the most effective way to leverage the internet as a
communications medium has morphed from the traditional static website into the more
dynamic blogsphere.
While static web sites remain valuable, more users are now driven to sites that change
more often – nearly daily and in some cases by the minute. Sites such as MySpace,
FaceBook, and YouTube have emerged as some if not the most visited sites on the
Internet. Perhaps the best example of this is the Drudge Report, a news-blog which has
evolved into one of the primary catalysts for the proliferation of breaking news stories in
the world. Alternatively, instead of expecting users to manually visit websites to check
for updates, organizations will provide users with the opportunity to receive updates via
email.
In short, internet users have grown accustomed to going to sites that contain new,
constantly evolving content or to be notified when updates occur.
(2) Deploy Constant Contact (CC). This on-line service manages will manage a
list of PBS members e-mail addresses. In this context, “manage” means:
a. Collection. As members visit a PBS site they can click on a link which
will present them with ongoing communications options. CC then enables
the user to enter relevant contact information, e.g., their email address. All
of this information is then assimilated into the CC database which is fully
accessible by PBS.
b. Updates. CC will also prompt users to select whether they wish to receive
updates regarding PBS via email. When CC is instructed to send an
update, all members are sent relevant emails. Importantly, CC will update
its database when it finds an email address is invalid or has otherwise
expired.
LC, BS, TM