Professional Documents
Culture Documents
._
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.13 6
.V Date
of transcriptionO 91&6/2 O O 1
|
at his place of
' ~
employmentl After being advised of the identities of the interviewing agents and the purpose of the interview, MARQUIS provided the following
information: '
2001, at
Flight ll,
approximately 7:25
call from the
a.m. Central
number 3
MARQUIS received
flight attendant
B.A, ONG
on board
identified by
the crew
telephone
manifest as
{ONG!, AA
by NIDIA GONZALES,
employee number
call was
to contact
flight attendant.
the cockpit.
MARQUIS first
confirmed
.'
that ONG
was an AA
'
, passenger
seated in Swiss army
was a was
when
as TQM because it
that the
knife might
have been
for
was not
that uncommon
informed MARQUIS
that the
that the number 307280,
passenger
number 1 had
been stabbed
as well.
on i
oxygen. Besides
these two
flight attendant,"
superficially wounded .
In addition
gain access to the cockpit, and by this time, all passengers had been removed from first class. After the men gained access to the cockpit, QNG could hear loud arguing from the cockpit area.- ONG also mentioned that there was something in the air that made it hard to breath. This
_ ALL intensities zantiimrr g EEREIN Ia Unrlissirrrn
'V - _
mw emmwm O9/ll/2001 at Fort
c sits
Worth, Texas,
'
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O9/16/2UUl
by SAI
f_WAWW |7%[75 g
|AWG=aw@ISSA|:|
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4
WW
RE 61153 dgegzseglfgatains neither recommendationsthe FBL property and conclusions It is nor of the of the is lovane FBI
Marquis
92 _
_____ ~ Z
telephone conversation
approximately 7:49 I"
as a result,
a.m..
lasted from
g doctor on
approximately 7:25
board Flight
to land
- . ' 7
a.m. until
There was.no
ll to
help-the injured;p
at the next available
MARQUIS wanted
the aircraft
of the medical emergencies and the violence, MARQUIS personnel and law enforcement to meet the aircraft
as soon
as it
landed. MARQUIS
contacted air Flight ll and
had the
traffic control instructed her
flight tagged
to contact
as a confirmed
the crew
hijacking and
happening with
ATC! regarding
the -
hearing a statement to the you." The pilot apparently these events thereby allowing
"either turn hack or we'll kill microphone at some point during hear part of what was happening.
It was
thought that
these transmissions
were recorded
by ATC, in
this
case Boston ATC. During the time in which the telephone conversation occurred, the aircraft flew erratically and was descending in altitude. The transponder was turned off, but ATC was handling this flight as a confirmed hijacking and was attempting to track it. 4
hung u the
tele hone,
York.
MARQUIS received
a call
the World
Trade Center
ONG. [::::::]called
the NEW Trade Center
' ' *I
7:49 a.m.,
corresponding to
and asked
again at
a.m- and
' Although
conversation with
unsure, MARQUIS
ONG,was recorded.
thought that
He would
his telephone
ascertain whether the
conversation was recorded and would notify INVESTIGATION regarding this. The number 9 SWEENEY, AA employee number 129043, telephoned
Department in
Boston, Massachusetts.
hijacking of knew that
_-
the FEDERAL BUREAU OF flight attendant, M. the AA Flight Services the aircraft happening on
a'
crashed before
77 until
had board.W AA
was concentrating
it was
-
on Flight
ll and
.
did not
realize the
~
peril on
Flight
REQ #35*13Y
000000135-
265A NY-280350-302
ig Ma rgui s
N ,on.Q
9 /1 1_L2_O Q lm
,Pagc Z____'%_
A MARQUIS
Flight ll,
4 .documents.
provided ecopy
on the
e
of his
,e "V -
notes and
See FD-A340
with notes
manifest.
these
REQ- #35-13
' 00000013-e
BUREAU
OF INVESTIGATION
Precedence: ROUTINE
-
b7c Date:
0 Attn:
, UBLU =
09/17/2001
A
To:' Counterterrorism v
_
NewvYork
_ ' 0
Radical Fundamentalist
Unit
From: Pittsburgh
V _
Contact: I
Squad 4/Jo
Title: PENT
' OO:
NEW YORK
.0
'.
~ ',
Synopsisa To forward
contact and an FD~302. United Flight ' ,
transcript
for New
of telephone
00
call between
V
911
l
93 passenger.
Enclosures: Enclosed
Details: On
a call to 911
York are
Flight 93
the original
of
O9/ll/2001, United
from his cellular phone,
passenger Edward
stating that there
Felt made
was a
hijacking in transcript
telephone call
original tape
entered into
recording '
of the
is a
cellular 7
call. -
evidence. Enclosed
_ .
l"*L/'7"01000000218
To: 0Counterterror;sm_
From: "Pittsburgh
O9/l7/2001
COUNTERTERRORISM
AT
WASHINGTON, DC
M 0
NEW YORK
' NEW YORK; AT
Read and clear.
NY
92
2,
REQ #35"13
000000219
.Daze
of transcription
O Q/1 1
Q O1
- Attached is a verbatim transcriptien of a recorded ccnversation between 911 and a passenger zeporting a highjacking progress aboaxd United Flight 93 on September ll, 2001.
in
I:/MCl82/254clj0l.trp
Y -
3 -1L II~IFi3l5 'E&TI HI-I L C El-3TJaII=]EI" EERE IN I3 T_TI-ICLEL5FIIID I DAETE U1. ':?EFT 6 -E C! T III 4 .e1xJ.TC JBAIIT IZP3 ,-"'X'I'i.'[i=&#
_
Daze dictated 9/ll/2001
by 5A|:|/@111
~ .
92
do$1g92!_czains neither of F-BLis u: of FBI and recommendations the conclusions nor Ix property the is loanedodsnbaaebc 2O r>_L,;_ 1 202 we
M L;
92I
265D NY 280350
Continuation ofFD-302 of
911 Call
_ _,,_ "Highjacking in
"Excuse me?
,,Page, 2
"Highjacking in
Qrogress." 1
where are you at?"
"Sir I'm losing you, "United flight "Wait-a minute, United flight. "Bighjacking in 93."
flight-93." _
Caller 911:
"Okay, where
up?"
you at up?
swhere are
United flight
you at
93."
"Okay, where
"I don't
are you
at?"
'
know."
at?" g
you take
San Francisco." San Francisco."
off at?"
Q11:
Caller 911:
"United flight
"I got
sir."
93." V
stay on the phone
_
with me
it, okay
Caller
"I'm trying to... UI! at the don't know what's going on."
bathroom. I ..
911:
"Hey somebody
Francisco and progress. Okay,
REQ. #35 l3
000000221
265D NY~Z8035O
Continuation of FD-302 of
0 ,0n3/11/2QOl__Jm$ airport on
4
.1, is a
the
line. This
highjackinq in
Caller 911: Caller: am."
progress. Are
you still
there
911:
Caller 911:
"EDWARD FELT?
"Seven, three, "Go ahead." "Two, four,
"Go ahead."
sir?"
Caller
911: Caller 911: Caller 911:
one 41!."
"Six, nine,
"How big "It's like "This is need. It's
sir?" ' "Yes EN
seven, four
of a plane sir?"
974!."
Caller
911: Caller 911:
"Okay, how
many peoples
on the
plane?
II
"It was it
"Can you
still hear
was pretty
still hear
me? It's
empty, maybe
sir} sir
over UI!.
UI!."
can you
me sir,
There s a
plane...said the plane's going down. It's over Mt. Pleasant Township somewhere. Sir? It's going down. You better make an announcement on U1!. It's over Mt. Pleasant
somewhere. Hello?
Call terminated.!
REQ. #35-13
' 000000222
.'
1
FD~302 Rev. I10-ass!. '
" i
.1-
.!
_
I .b6
7b - @
Date oftranscription O 9 / 2 /2 O O O 1
.After being
nature of
advised of
the interview,
the identity
Iwas interviewed
of the
interviewing agents
at the
above address.
and the
he provided
the following:
,I .the
|IMARIQN
night of
I IBRITTON had dinner togetherfon 09/10/01 which is thelast time that:Isaw snrrron.
O9/ll/O1, BRITTON took a car service from her
BRITTON, but
York to Newark Airport_to depart at 8:00am #93 to San Francisco. BRITTON was traveling
to San Francisco in relation to her employment with the United states U.S.! Census Bureau, New York, New York.- BRITTON was traveling with IMs. MARTINEZ, who was also an employee of the U.S. Census Bureau in New York and in charge of computers for that agency. BRITTON did not want to go on the trip, but did it as a favor to MARTINEZ. r
I In
' At
approximatelv 9:30am
~ tok ta e d own he
or.9:4Sam on
hone nu, er mb I
O9/ll/O1, BRITTON
substance the
called
worry because they would proba51y just "I 'd the hijackers had cut two
two planes had crashed
BRITTON responded
tp
.Trade
were turning
and then
Center, and
the phone
|:I
that she
then heard
knew. BRITTON
a lot
n
of screaming
-
said they
I:I butgot
I she
.IIIimmediately
a cell
service. Given
had borrowed
not in
'
BRITTON's_
personalcell. hone
information about the hljaCk8IS, h0w armed, where they currently were on
the plane, _ -
where the _
plane's destination
-
'
ZEREII-1' I3 TJIIICIASESIFIEIITI IJHTE E'l Z6 2ClU?' B1" 5B32?l 1T.TlI,.- BEE?!!I P',:""i I*I[
lMw@Mwnw 09/17/2001
M Richmond
Hill, New
York _
by
I S|:| V
II
oncnewa N/A
.
_ Ina r ,QTXGQ
RE'T8s do.92gn__<;ir?ins of the isitthe nciiher recommendationsPBX. propcriy FBI and nor conclusions ofxhis lnancdocwr xbvs mzz 6
_ _I
r3
.t
_ I
W is
FD-302a Rev.10-6-95!
'
I 136
265A-NY-280350-.302 C
ContinuationofFD-302 of _
she knew about the two_planes crashing
,,On
into the
female, date of birth O4/28/year unknown, 5'6", 190 pounds, with brown hair, eyes, green pierced ears, upper dentures, diabetes, home address 880 64th Street Apartment SK, Brooklyn, New York, home telephone number 18! 680-7536, cellular telephone number 917! 8422597, who typically wore a diamond ring on the ring finger of her right hand and a large, approximately one inch wide gold ring on the ring finger-of her left hand, and never wore a watch., V *p
tonight for
intends to
M [::::::]has
the first
so he
next six
in the
[::::::],
or
to '
.
apartmentobtain time. during of that any [%::ji:]stated effects willfor that cooperate if he the FBI needs to BRITTON's personal _
identification
seven months,
to eav
REQ.
#35-13
000000227
,,
J
-1FEDERAL BUREAU
, 92
interview was| t tA
i ISI'1
After beinpg .i l
l.lI'l1'1g 9
nature of_the
passenger on
| IMARK
BINGHAM called[:::::::::::::]
Da li ht Time
Standard Time
PST!, 9:55
a.m. Eastern
|At
approximately 6;35
a.m. Pacific
EST!, the-
la familyfriend who
a;m. EDT!
so she
92 .K:::::::]and BINGHAM he _needed to " ~ BINGHAM. anemergency; i tospeak thayt = that it was
phone rang again. answered the phone and the caller was MARK
an roximately
something wrong
6:44 a.m.
with the
PST 9:44
phone ~lD,
[answered
the '
hung
emergency telephone
to the tele hone
and that
and asked
B '
teight
get] I
he was
on. lBIN
HAM replied,
down the hall, she was met[:::::::::] heard thetelephone ringand exited her_ was on the
, AL L II1IF RIA E."I U36 C UEITAIIIZED BY eaase ~
_ _hwmmWnM O9/l7/2001
, h# 265A~NY 280350-302
r
_ M Champion,
92 @aTt.n1~ze>2nu?
Ihmdmmmd O9/21/2001
by sA|
fcin ,
~ t
X yx
Rganis dggnjzrlt neither ioglains recommendations nor of It isthe propmy and l0anBtbfb l6 8 conclusions FBL the of the is FBI
we 'z92>2o>.
iy
_
the h
_ I
ws on United
__ _ __',On O__9_/ 11/ 1' ZOO _, Page ___-2Airlines Flight 93 and that it w
|I
REQe #35430
0. 92_
000000229
FEDERAL
BUREAU OF
'
-.
4 _
I was
the following
interviewing agent_and
advised of
._
of the
interview, BRADSHAW
BRADSHAW's wife, SANDRA BRADSHAW, was a flight attendant UNITED AIRLINES, flight 93, traveling from Newark to San Francisco,
working first
class passengers.
SANDRA called
BRADSHAWlittle a
before
10:00 a-mi while on the flight and asked BRADSHAW if he had seen what happened today. BRADSHAW told SANDRA that two planes had crashed into the World Trade Center in New York-City. SANDRA then told BRADSHAW that her plane had been hijacked. She continued to state that the ' plane had been hijacked by three men with dark skin, and SANDRA stated "They almost looked Islamic." One of the hijackers was seated in first class and SANDRA actually looked at him, this hijacker was "a little
short guy."The other hijackers were seated in the back of the plane. . SANDRA only saw the hijackers carrying knives as weapons. All three of the hijackers put red headbands on their heads as they were hijackingthe plane. Additionally, SANDRA did not know the location of the plane but she thought that the plane might be around the MiSSiSSippi River
because they had just passed over a river.l t SANDRA stated the hijackers went up to the front of the plane and all passengers and flight attendants were in the rear of the plane. SANDRA told BRADSHAW that she counted about 27 people in the back of . the plane with her. The pilots were not in the back of the plane.
anything about
what the
hijackers said
SANDRA did or not. not say
nor
p SANDRA was permitted to use the phone and speak freely, therefore, BRADSHAW opined that the hijackers were not closely watching 3 the passengers. Additionally, SANDRA told BRADSHAW that the passengers were getting hot water out of the galley and were going to rush the
hijackers. p At
F "
the "I
end of
up to
the telephone
first class and
call, SANDRA
she hung
everyone was
running
..
AL L. ZIIIFEIPI-L9;TI ON C U1-ITTLIETED
IEEREZN I5 U.t'l?CLA55IF.'[ED~ .
v l
mwmmmnw O9/ll/O1
A Chicago,
Illinois telephonically!
Dew dicmed O9/ll/Ol
by SA!
_$ i_l ? _i, I75 so:
i/mwm
'
Qsase S h
_ p to
4 R'g'docu#92925c3sll'92s property of loaned neither recommcndalions is the nor conclusions It of the FBI. me FBI is and
~ I 1/2e/ma!
FEDERAL
BUREAU
OF
INVESTIGATION
Precedence: IMMEDIATE
T0: ATLANTA
' From: ATLANTA
Date: 04/O1/20Q%%
hr/ C
Approved By:
MSH
med BY" :
Case ID #1 265A NY-2BO35O AT
Title: PENTTBOMB;
A
PENDING!
'
MAJOR CASE
182
Synopsis: ICE
#: AT1348
Details: O
-INFORMATION
Control Number: ATl348 _
4
CONTROL FORM A
Classification: UNCLASSIFIED
Contact: Telephone/Radio
N Information
Received Date:
09/13/2001 Time:
8:25
AM
Component/Agency: I&I/FBI
'
Event: CLAIMED
HOTLINE LAST EVENING
FROM MARK
~ FORGOTTEN
REPORT. MARK
LNU,_A PASSENGER
INFORMATION LAST
CALLED BY
ON FLIGHT
NIGHT AND
93. SHE
WISHED
SAID SHE
TO UPDATE
WAS
HAD
HER
WHAT WAS
HAPPENING, SHE
ATTEMPTED
TO KEEP
HIM ow
THE ; LINE.
.A , awn ooooo_o3s_2_
O.
b6 . -, ib'7 C
MARK TOLD
OF THE
FOUR HIJACKERS
WAS A PILOT.
AS HE
MADE HIS
ARM AND TO THIS.
PLANE, HE
WILL REIGN. HIS TEMPER
RAISED HIS
A FEMALE AND CUT
RIGHT
A MALE
TI-IE sscoms
PASSENGER
HIJACKER
PUSHED THE INJUREDWOMAN INTO THE! SEAT AND PLACED A KNIFE TO HER THROAT. TI-{E FIRST HIJACKER REPEATED HIS 'GE1STURE'
AND THEN PROCEEDED To TI-IE2 COCKPIT. MARK TOLD|: |:|THAT ms AND TWOOTHER PASSENGERS WERE To PLANNING
STORM THE COCKPIT nooa AND TAKE OVER THE PLANE. THE
I ORIGINAL
TARGET FOR
THIS PLANE
WAS THE
CAPITOL BUILDING,
A ACCORDING T|:l
Event Date:
References:
O9/ll/2001 Time:
Categoriee: 800
Event Reviewed Lead Required?:
, "O0
NUMBER' FAXED
By: MSH NO
TO SIOC
REQ. #35-13
000000353
*'
FD-302 Rev. 10-s-95!
ii
1 be
b7c FEDERAL BUREAU OF INVESTIGATION
Date oftranscription O 4 /2 9
/2 0 O 2
| the interviewer
Hispanic, date
United Airlines
1998. 1
V |After being advised of the identity of and the nature of the interview, |:provided the
October 1
5
following information:
|IWALESKA
of birth
1963, who
was one
MARTINEZ, female
o5 tne victims on
MARTINEZ for
since
15 AM, MARTINEZ
to San
On September
to Newark
92 92
he; rggidegg
11, 2001, at
approximately 06:
92
International Airport,
92 MARTINEZ
United States
to fly
was en+route
Francisco-
on business
to the W de
for her
employer, the
Center Path
Census Bureau.
On September
re routed
Path Train
[:::::::::]the Path
o anhattan
but due
attack the
train was
1 and other the passengersesce' e ' PM]: to were r .[%::::]returned her residence was and informed by :fff:fff:f?f:fffiTthat United
Airlines Flight #-93 had been hijacked and crashed. Airlines ig in the
attack did
The subway
stopped en route
212-509-3400 at AM 09:45for
is located in c ose receiving numerous the large volume of
the Dra
eM e oup
telephone number
proximity to the WTC, the switchboard at Dratel calls from family and friends of employees. Due calls, callers were placed on hold and it is
nmerrn 1a.untLisIF1ra oi-2a~ann? or . 5:334 iutysawstrayrnn
mwnmmmon O4/25/2002
File # 265A-_Ny_.23Q35Q
M Washington,
D.C. telephonically!
Dale dicmied
i, |IFBI/NYPD
1 iii r
JTTF
*
_ V
R s; iio15Lc1r5:ins592:imer nor property ioanedavglagaggc recomniendations isof of ihe is conclusions the it the FBI. FBI and 58
92 L
'
Continuationl QFFD-$02 V of
message. |:|further
answering machines
I September ll, 2001,
__ ,On4 2 Q0 2Page U , 2
and was not able
personal cell
I cell phones; carrier Sprint carrier Verizon. one for and one
possible that
to "leave
phone on
.
on her
from
REQ. #35-13
x _
OQOOOGBSQ .
""' ' "'
92.
_ I
.<
' b6
b C
FEDERAL BUREAUHVVESTIGATION or
Date
of transcription 0 6/ 1 12 U U2
interviewed em_Iwas 2809 'nC>akIllinois.,ide of ent Butterfield Road, at her lace 10 ,After la v'sed Brook, [:fE:fE::::::::] b of theagent's
I Iverizon Representativej |
' As
at approximately
the commercial
the caller
a flight
aircraft impacts
at t e world
himself think
She greeted
the
who in
turn identified
BEAMER. BEAMER
advised that
knives and
his flight
stated further
was being
that "we
hijacked; He
people with
someone entering
cockpit."
knives. '
remained ver
concluded that
this person
calm and
was in
g
addition to
the
this
background sounds
courteous
while conveying
the activity
and conversations
of other
passengers. Because
if he
was a pilot to
which he
professional demeanor,
responded in
the negative.
.asked
-proceeded
EAMER
him
to hold
while she conferred with supervisor, was in the well as to be the flight
Iof the hiiacking report while keeping BEAMER on obtain/confirm the caller's 4
number, origin and destination two minutes. .g
to provide it to
this
in order
|:returned to BEAMER with directedqueries. _ BEAMER the restated his identity and as|:r ecalls,. advised that he was p
aboard United
F V rancisco.
flight 99
originating in
landing in
San
After -
es ted i-
'nf r ti o n . as o ma , BEAMER'
k e df i
he could be connected with his wife, or message could be passed to his wife ' order to pass the information needed
Invsstigalionnn O6/O5/2002
at Oak
Brook, Illinois
p06/ll/2002 i
by~ SA
i
' '
, n4 "92 A1 92". I I. _
i _.
O
~
doc#r_T3ins neither recommendations nor FBI. -is eunclusions Il thcjpifopcny of loaned of the the FBI is and
" biz;
VA
mo V
Continuation 0fFD-302 of _
_ ,
W 0 ,On
conversing call. Ana interview of| BEAMER for with short period, after which, I relieved her on the [is ocumente
265A NY~280350 OUT, serial 3255. f _
speaking
minutes. She
,;
period on
than thirty regarding the exchanges.
the call,
once for
less than
two minutes
less
BEAMER
Of further note, a print of the computer screen containing administrative information regarding the call was made when the call was disconnected. This information was to be passed to the engineering
department ~ aircraft.i in order ' to determine-where i_ the call was made ' on the
.REQ-
#35-13d,
i 000000371
= os-23-2000! Rev.
1 FWElJIEF1l92L;I3lJFiEUllJ
Precedence:."IMMEDIATE
t Date:
09/ll/2001
ib ' ll!? C
To:-Counterterrorism
Boston
Washington Field
From: Dallas
Contact: SA!
APPIM-d BYE |:| , . Drafted By: :db
, .
DT
I-
Case ID
#: 265D HQ l34810l
2650-we-222811
265D NY 280350v
Title: PENTBOMB
Synopsis: Communication
conversation that took place
to advise
recipients of
telephone
Attendant Amy Sweeny,
between Flight
Michael g
telephone
Boston, Dallas
received information
that a
from
American Airlines
Security Personnel
which indicates
place during the hijacking and subsequent Flight #11. Parties to this conversation Amy Sweeny on board Flight #11! and Base at Logan Airport!. The conversation went
4 -
.Sweeny:
number 5 Class have
"The plane
class stabbed.
lfrom hijackers
first
..a hijacker
English very lOC, 9G, and 9E
also cut
to-be dead...the
the throat
of a
business class-passenger
ifour total!
were all
of middle
and he appears
eastern descent...three
were sitting
The conversation
continued wherein
Sweeny advised
that the
hijackers had just gained access to the.cockpit. Sweeny then told_ Woodward that the plane suddenly changed direction and began to descend rapidly. At that point, Sweeny tried to contact the cockpit but did not get a response. Woodward then asked Sweeny if she knew
J ALL IHFUREATZDH'C HTAIHEE _ V h i ul l hhh ifi H ~ ' DhTE 0l 35 2DD? BY E 3Ed
UCfEhHfC?EfYHM
RE .L_
#35~1a 1
of nims
is-;r.'a
A 0000003801
92
..
To: Counterterrorism
Be: 265D HQ l348l0l,
From: Dallas
O9/ll/2001
b7C
their location.
God, Oh
91 see
water and
_
my God... end
of conversation!."
' American
advised that
LEAD S!:
Set Lead 1:
" _
Services Manager Michael
Amy Sweeny.
lSet Lead
2: Adm!
COUNTERTERRORISM
AT WASHINGTON,
Read and Clear.
DC
AT WASHINGTON
Read and
Clear.
Set Lead
4: Adm!
NEW YORK
AT NEW Read and
V
YORK Clear.
00 92
2 92
REQ. #35 l3
000000381
. _
i-1-
[y
D Z
g FEDERALBUREAU INVESTIGATION
~ V . rvc O 9/12 /2 O O 1
Dateof transcription
~ i
AA!, AA
L Flight
Flight Academy, Systems Operations
of the t-
A 09/11/2oo1,[::::::::]conductedflight On a
flight attendant from either a i
the call MICHAEL WOODWARD, AA Flight-Services that he received a telephone call from AA
AMY SWEENY. cell.telephone
service system
_
According to or an air
flight ll. .The.caller was WOODWARD, SWEENY s call came phone on the aircraft.
_ The
manager on duty the conversation;
call from
swrsny was
initially received
by svr
NUNEZ,
early in
- SWEENY
the number
been hijacked
The number one
and
one flight
attendant had
been stabbed.
r flight
- number
attendant was
five flight
aircraft. The
the business
of the believed
of the
aircraft. According
life threatening. of a passenger
five
of his
wound. in the
were
SWEENY believed
business
g -
of Middle
Eastern decent.
The hijackers the hijacking
-At least
occupied seats was carried
one of the
number 9B, out. At
hijackers spoke
9E, 9G,
English very
well.
atmosphere in
one point,
the aircraft
as calm while
gained '
of the
aircraft. SWEENY
the cockpit;
"
further relayed
the plane
the descent
to
a
WOODWARD that
changed direction
the cockpit,
rapidly. During
and'began-to descend
phase, SWEENY
response. iALL
she did
not get
Invwigalivn on O9/ll/2001 at
F515 265D HQ-1348101,
'4265D NY~28O35O. -
BURT WORHT,TEXAS
"r
265D-WE -222811
hr SSA:r
i.
REQ1i_s d1#g15n1 neither 1@lains recommendations nor conclusions of FBI. is property FBI and Iounegtg! the 1! the of the is org . if ~ :4? 5 ' r. _ _
ggg gg V
ens y._{g
8 _.
Continuation ofFD-302l, of
WOODWARD SWEENY responded asked SWEENY "I see water; I
No furhter
ended. :-
communication was
received from
7 0'
SWEENY; the_telephone
e
call
regardlng communlcatlon
number '
REQ. #3SFl3
000000389 V
pee
h7c
. 09/12/2001
_MICHAEL WOODWARD,
AA!, was contacted at the
Flight Service
American Airlines
Manager, American
administrative office
Airlines
at
Logan Airport,
Boston, Massachusetts.
' i
advised
of the
personal and
official identities
of the"
Massachusetts State
provided the
. ' service manager
duties are
following
for American
to manage the
On September
Airport at 6 45
l1,l200l, WOODWARD
was on
came to
work at
Logan
|:| told
AM WOODWARD
fli
ht attendants
the plane
he
were administered
and
he P went ~went to
realized the
returning to
'
The Y E.
downstairs. Upon
disconnected. .
service office,
WOODWARD
the AA flight
ll and
has been
called on
hijacked.
the #5
from Flight
been
and
also
attendant BOBBY.ARUSTIGUE!
stabbed. .SWEENEY
class passenger was stabbed and a doctor and him. SWEENEY stated that three ! hijackers
gained access
to the
cockpit and
with the
the flight
pilots or
gain A
,,
or communicate
The hijackers
and 9G
were sitting
the hijackers
in seats
SWEENEY described
as three
Middle Eastern
males. One
of the
. '
males spoke -M
5nqli5h- aiiirnmmuinicmnnnmn
HERElK IS UHCL&$SEFIE3
A O9/ll/Ol
265A NY-280350-302 .
Boston,
MA, g
I: o
A REQ.
u
IV -WLM75 sol I!~ 92 ooooooseo s 7 ak f_
#35-13
09/11/01 E
_ As
gentleman in
WOODWARE the _
because his
throat is
not think
slashed and
the captain
he is
V g
bleeding severely.
the plane.
She said
i
that she
how
did
was flying
SWEENEY described
terminated. i
then said
i i"
talking to
he signed
phone. ~
while he was talking to
4 E
_ WQODWARD
SWEENEY which
and dated *E
and gave 5 g
to the
w000wARD .
V The
following_identiying information
> MICHAEL BIRTH: . E
was obtained
WOODWARD 1
i.
from
MASSPORT ID#:
AA 10%:
REQ- #25-13
I
gV
__ ____ __ __
000000391
F:302inzv.iogs9s!
i b6 HQ .V - FEDERAL -BUREAU OF _1_ INVESTIGATION b7c *
Date 0!trnscription O 9 1 2 /2 O O 1
.DL 336
_ '
A -
L telephone conversation
and the
This is
Attendant BETTY
a taped
ONG of
between Flight
AMERICAN AIRLINES
A A
I
AMERICAN AIRLINES
SOUTHEAST RESERVATION CENTER, WINSTON and VANESSA. ll of AMERICAN AIRLINES. iToday's date is September
On Flight I
IFIE D
_ .
I31--25-1280? BY AU=IA!B215,fTLI'3i.-"E }F
North Carolina
, .Date
telephonically!
dictated O9/ll/ZIOIOI
by SA|:l*@ldi
.
V. iw .
f10Cl#l'IgOlf1$ neither isihe of the is lb O rei0mmendBliOnSFBI. conclusions of [if norproperly FBI and it loaned
A 30 3m _
,
FD-302:1 Rev. H!-6~9LS!
~ v265D NY 28035O
' ib7C
b6
,On
O0]. ,Fage ,2
-Today's is date
12:28 p.m., Airlines, Dallas
September l1,f200l.
Corporate Security,
Headquarters, telephone a conversation
The time
is
Central Time.
Managing Director,
American.
rim
NYDIA GONZALEZ
as to
number,
who will
relay
and statement
what transpired this morning. state your name and spell it,
NYDIA GONZALEZ
you please e
GONZALEZ!:
My name
And NYDIA,
Is that
is NYDIA
you are
G O N Z A L E Z. I'm
WANSLEY:
_ CENTER.
RALEIGH RESERVATION
T
correct?
GONZALEZ
~ I'mthe at
North Carolina.
SOUTHEAST RESERVATION
-T
CENTER in
Terry,
,
And your
telephone number
is?
Area <=<><1*=l:l
Okay, and uh, would you relate occurred this morning? _ I'm the Operations Specialist the incident on duty at the as it time and
GONZALEZ
I would say at approximately 8:20, one of our employees received a phone call from, from a flight attendant on one of our flights. She answered the , call through our International Resolution Desk who in
turn hit
the emergency
button and
at that
time I
started listening on a call. The flight name was BETTY ONG and she was relaying was happening on the aircraft. Letting uh two gentlemen who had gotten into the
flight attendants
is my understanding
recorded. Is
Okay NYDIA,
conversation is
uh it
GONZALEZ: WANSLEY:
I have
it recorded
and do
Yes, if
_ A
-
REQ. #35-13
L _O00000401
Q
FD-302a Rev. I0-6-905! 0
265D NY 280350
__ _ ,
On
GONZALEZ:
.0
it now,
I don't
iHe s
0
mace or
This is
something.~ ~,
ah_ONG.
WINSTON:
ONG:
in the
you hold
coming back?
1 _
he's
Unintelligible noise
ONG: .
in background.
~ its
A
Ah, I'm ~
UI! is to the
WINSTON:
his U1! right now. UI! Ah, we can't get cockpit, the-door won't-open. Hello?_
information relative that. Uhm, at this to ah, you point? What know, A
operation, what
12?
flight are
Okay.
we talking
about, Flights
right now.
ONGI L
WINSTQN; ONG: WINSTON: ONGt VANESSA:
Right now?
Flight 11.
Flight 11,
We're Flight ll on
.-
Okay.
UI!
Yeah.
we are
' .
working on
Q .
One of
the flight
attendants UI!
has
Can anybody get up to up to the cockpit? We can't even get know what's going on UI! keep the
the cockpit? Can anybody V .' a manager up there. to the and cockpit. TV
ONG:
WINSTON:~ ONG:
door closed
Okay. T
_REQ. #35-13
000000402
265D NY 28035O
-BETTY
ONG mO9/11/2001 _ _ _, V
__ ,
___
m4
WINSTON
ONG:
U1! Did
you
seen the
girl who
I think the guys are up there. they are on their way up there Nobody can call the cockpit to inside. 'Hey,_is anybody still
91
x
line as well.
Okay. in
attendant, or We need
'
is calling
who? UI! call, I number three UI! Flight else? You on this ll UI!. know, ah flight. Have somebody
s
UI!, who
reservations? ,Is
"
it a
flight
WINSTON:
ONG:
for U1!
I'm numberthree. I'm UI! on this flight and you guys called anyone
UNIDENTIFIED MALE
calling medical
UI! Is
and we
UM!: '
anybody
WINSTON ONG:
WINSTON ONG: WINSTON '92 ONG: WINSTON ONG: WINSTON
there? Is
anybody there?
to
are you in? What seat are you in? Boston_and we're up in the air. go to LA and UI!. _ A
What's
the number
of your
3R
seat?
Okay. Iim
in the
jump seat
right now.
Okay, are
you say Hello?o 0 Hello, what
you the
*1 is your
flight attendant?
' name? speak up. y .
-I'm sorry,did
*
your name?
REQ.
#35-13
265D-NY 28035O
QNG '
, On _Q 1 /_2_Oi0 9 /1 1_ [Page
WINSTON: ONG:
The cockpit
is not
answering their
calls and
there's
we can't mace or
flying business
I'm, I'm sitting
class? g
in the
the person
that you
~' '
said, someone
from
is
ONG:
business, If
coming back.
on for one
second, he s'
Unintelligible
ONG:
. _m
stabbed. Or, something
A
stabbed. Ah, nobody knows who stabbed who and we can't even get up to business class because nobody can breathe. Our number one in i{UI! stabbed right now. In number five: The first class passenger
that, ah first ah class galley flight.attendant our passenger is stabbed; We can't to get cockpit, the door won't open. gHello?
WINSTON: .
Yeah, we're
getting
all the
information. We're
recording'this.. Uhm, I
This is
talking about?
operations.
gwhat flight
' '
number are
we
Flight_12.
Flight 12, okay. ~
ll
right now.
_ .
This is
Flight ll.
Elight 11,
Los Angeles.
okay.
REQ.
L i.
#35~13,
000000404
265D NY*28035O
CmmmmmnMTDJMOf WBEIIX
,P@c_;_6.
WINSTON: ONG:
And the
attendant has
one that
been stabbed.
has been
stabbed and
our flight
VANESSA:
."
the cockpit?
,
cockpit. We
ONG:
into the e
WINSTON:
ONG: WINSTON: ONG:
get upset?
I think or they
the guys are up there. They are on their way up there or,
call the anybody still
stay
on the _
line
as well. _
UI! who
is calling
who?
reservations?
'
Is it
a flight
I-believe her
BETTY. .
name is BETTY
ONG.
on this flight.
"
WINSTON:
ONG: VANESSA:
y
I h -
From where
A -
to where?
anyone
RE
#35 13
, 000000405
265D~NY-
280350
_
calling medical ' 0'
as it goes.
,On D9/ll[__ZOUl
,Page 7
_ -,
as far
The conversation
or
ten
minutes but
GONZALEZ WANSLEY:
recording we
have?
: GONZALEZ Communications
cause the
WANSLEY:
is checking
emergency button
into it
was on the
to find
whole time.
out why
1
the
GONZALEZ
: We ' "
were trying to determine uh, at-that on the phone with CRAIG, to determine had been an fatalities or what if they
' description they had of, or if there had
announcements made
gotten any and, and,
WANSLEY:
from the
word from
ah, from
the pilots.'
that.
If
,l
I see,
follow up uh
GONZALEZ
as to those
of the
:No,
-'
no she
condition
just repeated
number one she to be
w
she uh
gave us the
at one
flight attendant
point. She
oxygen, and they believed
WANSLEY: GONZALEZ WANSLEY:
became conscious,
ah then him
V
they were
that one
giving her
of their
passengers, DANIEL
Okay.
LORD, I
think the
name was,
uh,
fatally stabbed.
_ '
: He 0 Okay.
was one -.
of our
passengers in
GONZALEZ 0 : l the
igAnd then
she started
telling us
.
REQ.
335-13
_,
000000406
FD-302a Rcv.l0-6-95!
,On >09/I-11/2001
~"
,Page
'
8
.
wANsLEY0
GONZALEZI.
rear of
on the
~_
And she
been brought
told us
how the
first class
passenqers.had
WANSLEY:-
Uh,.anything else
Uh, basically Okay, so uh, at,
that you
that was at the it. I end of
recall?
M that conversation did
GONZALEZ:
WANSLEY: i
uhm, where M fi
we re going in or O.
No,
I10.
"Oh, my
down "
God, .
she phone
WANSLEY: GONZALEZ:
Okay, those
last comments?
-1
Basically, "We're, we re going down." did ask for us to ptay for her. Okay. Did, ah, I assume that she was
WANSLEY:
is that
GONZALEZ: WANSLEY;
right?
don't know.
A :'
_
We didn't determine that.
Uh,
I, I
Okay,
information. '
I, I
wanted to and ah
if you
-
had that
GONZALEZ: WANSLEY:
With WINSTON
see if
Okay. Well,
conclude what if you can, if
me. I
NYDIA. I
we need you can
think that
~ -
uh, that'll
I will.
REQ- #35 13
000000407
265D NY?28035O
QNG
,OnO 9 1 1l /'
,Page _.Q_..
REQ- #35 13
~ 000000408
,_/-I t
FD-302 aw no-6-95>
II
Ii
i Massachusetts
dt en
Airport. Also
State Police
wasI I
agents and the nature of the inquiry. the following information voluntarily:
II
on AMERICAN executive for
California on business. .
PHILIPH at
a laptop
LIMO 18, a limo service located in Woburn, MA, picked approximately 6:00 a.m. on September ll, 2001.
up
I PHIL
traveled with
case.
a black
' gold
roller-board carry on
'
suitcase and
-
computer
wa c
wi
a black scars
leather wrist
band.
- PHILIPH
bore surgery
on his
lower and
upper back_and
i
two hernia
operations. '
I the carrier
a.m. and 9:00 a.m.
recorded an
beliesves PHILIPH
,
machine
Elli. II*liF[!1'~EI'i!.TIf3I*1' CEEZ-1'l1'e.IIiIF.ID " %FE.'_'.I1I UI~1lIL.!iIi3iIFIED_ ~ IHETE Cll 35 EUO'? HY .&1lTC,."BMI.T:"CPB,"''ZiTJ
mwnemwcn 09/12/2001
at Boston,
Massachusetts _
Fiia 255D-NY-280,350
D1lEdiC{21lCC| O9/1.5/2061
by SAI
WI I
Q zoa
.
M . _ ,_
amt! "
R _d0c%13:5 .I1@l3in5 neither recommendations nor mi: FBI. isthe property FBI and loaned conciusions of It of the is
,_
"
_ ,
in I
BUREAU OF INVESTIGATION _
"
i Data
of transcription O 9/1 2 /2 O O 1
RE: LEAD
'
' Iwas
the nature
information:
AMERICAN AIRLINES AA! SQUTH Dr'v Car North Clina, ie, y, a ro was advised of the official identity
|I
t
and
of the
interviewing agent
of the
interview. He
then provided_the
following
~
the Information
he received
a report_of
by a
an emergency
|duty at I
the
' ljwas
to the
call. When[::::]
station of
Specialist
the
W |
Attendant-named-BETTY. BETTY
Attendant Number
was the AA designation
further identified
ll. Flight stationed in
attendant who
being Flight
Number 3 the aircraft.
Attendant
serviced the
coach section
seated in
of the
plane and
described as
also been
was typically
of
BETTY LAST
injuries. BETTY
had been
stated the
individual who
was
placed on
oxygen. Flight
was not
Attendant Number
being in the Head condition. ant and typically services Attendant serious Flight Atten E::::;]explained that Flight the
area of the plane,
' 5&1. _ , V . -DETE
stabbed,
but
described as
Flight Attendant
on the Cabin.
Number 5 could be
responsible for
working anywhere
*mwngnmnm
09/12/2091
M Cary,
North Carolina
.,'
'
" -
Dmemmmw 09/12/2001
by SA @@P
..
N
~ '2 '
a I
'
RE'@i_s d<#gr5n1. _03!ains neither recommendations nor the FBI. the property FBI. andloanecU0!Q1@ conclusions of It is of the is
jky
p vi v.'92x 1
Zf6 5D3NY-28O350*CE
.e
b6
mt
Continuation___| of am:-302
seated in
I c '
in the cockpit.
|:|listened as
name was
provided and
to the
phonetically reported
AL ASAQUAMI. a
BETTY informed the First Class "passengers had been moved T coach section but did not specify if this was done by the
her information from another in lVl uap and relaying it
i_ .
Reservations Office.
the phone
A.M. p
y,
7 Y
V T
A purpose
of a
provided no
conversation, Flight
where the
of the
hijacking attempt .
"
aircraft was
AttendantVlBETTY LNU!
V _i
headed
or the
_ [:::::]estimated
length.l -
minutes in
conversation which
was reported
of twenty
0!
< .T
occurred after
|:|overheard no
total number
takeoff.
flight
event
attendants, the
flight attendants.
~ |:|had
REQ. #35-13
_ _oo0ooo439_
. Ly
NYDIA E.
GONZALEZ, Hispanic
female,
M J
employment,_American Airlines
the interviewing .GONZALEZ is a
Reservation
the
of the
advised of
Agent and
the nature
-'
interview, GONZALEZ
provided the
following information:
for
the AA, employee number[%?i::%j-several AA's She has-been AA working for for approximately 20 years. The SERO is one of
air travel reservation call centers. Their main reservation emergency
center
calls with
in charged
is located
in Dallas,
office as
of monitoring
their main
calls and
A On September ll, 2001, on or about 8:20 AM, GONZALEZ was at her desk when she received an emergency signal light on hen telephone console. The emergency signal can be initiated, by any AA reservation agent by pressing a button at their desk, whenever they receive a call deemed to he emergency in
nature.! The emergency signal light was initiated by WINSTON .
SADLER, one
of the
reservation
agent on
duty, who
received a
call from_a woman identified as BETTY ONG. GONZALEZ monitored the telephone conversation between SADLER and ONG. ONG' ' identified herself as the "number 3" flight attendant FA! on the AA flight number ll, from Boston to Los Angeles. ONG said that she was sitting on the "jump seat BR" at the rear of the aircraft, and she advised that somebody got stabbed in V business class, onhoard the airplane. .At that point, GONZALEZ contacted CRAIG MARKER,-the manager on duty at theAA Security Operations Control SOC! located in Dallas, Texas. GONZALES was coordinating the call with MARKEE while she monitored the conversation between SADLER and ONG. ONG reported that the number land number 5 FA's gotstabbed, and that nobody can , ' ~ y All II-IFIfiPl<i;%TIUI'I CDDITAIEED ,
' ~ HEFE IIII LTNCLASEIFIEII1 ,' ' DATE 13 2 S -3UH T BY 6 D E <51 l 2 J_TlI,_"EE5T C f'I'IT.1.T PB _!
mwaqmmon O9/12/2001
Fm-=# 2650-NY-28035O4CE
m Cary,
North Carolina
A 1
A A
.Datedictated 09/12/2001
,O yr
ZG y
I
'_doc135.co]1t3ins neilhcr conclusions of l: isthe rccgmmcndnkions nor rho F31 property the. andioaned of FBI is B fygagnr /444
265D NY~280350cCE
CmmmmwhMFD8Mof Nydia
E._Gonzalez ,
-_,onO9Zl2[200l
later in had been the , seriously but the
at the rear of
,P%e
stabbed and
might be
did not
unconscious. The
number 5 see the FA was
said that
number 1 FA was
on oxygeninjury
the
at some
was not
point. ,The
serious. GONZALEZ
also stabbed,
ONG was
airplane and
knife weapon..
GONZALEZ was
the '
button, the telephone conversation was being automatically on a Rockwell telephone recording
recording device conversation was
the conversation
The duration of telephone contact with 23 to 25 minutes. She said that the
locked in
business class,
under the
was;
getting this information from not see the two passengers, and descriptions of them. .
the condition
made any
made, and
of all
announcements.
that the
flight crew
that no
aware of
announcements were
passengers in
something was
ONG said that the
going on,
First
but
Class
passengers were moved to Coach, and that the Business Class cabin was sprayed with possibly-mace. ONG said that it was , difficult to breathe, and it was difficult to see what was going on in the Business and First Class. .ONG told GONZALEZ that she was informed by other FA's that a passenger by the name of DANIEL LBWIN may have been fatally wounded. GONZALEZ said thati
A '
on sit
98. but
' .
that information
' ,
is not
'
kept GONZALEZ appraised of the flying condition of and that from time to time the airplane was taking and flying sideways, erratically. Throughout the
did not
hear much
the background..
asked for
moments in
the conversations
where ONG
GONZALEZ tried to
line open
and_kept
REQ .
#35-13 . 000000445
2650-my-tzsosso-cs M
. ' it -h7c
ContinuationofFD-3020f _ Ny_dia
-
E."'Gonz.alez
92 ' '
ONG talking. At one point, ONG started to cry and said "Oh God Oh God, what is going on!" and the call ended. GONZALEZ later
saw what
destruction of
happened on
the World
the television
Trade Center.
news coverage
of the
.
On a separate
writer
about
E%fff;iwho also thebutton last name ressed to notified GONZ LEZ. emergency [::::::::]reported that
. This call was
flew on
named| I
another call
on or about
received by_AA
Reservation Agent|:92
from Eugene,
by a woman
not reported!,
AA flight
n vlas,
Texas
DEW! to
Portland, Oregon
PDX! on
Sunday, September
9, 2001;
his exception Instead,
Upon returning to his suitcase and found that .of his toiletries, were
home in Eugene, Oregon, he opened all of his belonging, with the missing inside the suitcase.
Arabic.English words [fffiffi:f:Treported inthe memos, could that she only read the "Millbroke, " "' sted, CT", and
father was certain that the suitcase was is, and that his
he found
i"
lstic
bags, fuses,
and 3
memos written
in
in there.
any additional
the_ l'
the details
contents of
[:::::::] and
after the
call.
REQ. #35 13
_ GO0000446
i |
y
RE: .LEAD
,Y
,y
common worsen:
interviewed at
the American
Drive Cari,
'
servatigns Center;
500 Greqson
one year.
advised of the identity of the interviewing agent and the nature of the interview, VANESSA MINTER provided the following information:
I After
being
!
92
VANESSA MINTER
advised that
she arrived
at work
at the
American Airlines
on Tuesday,
Southeastern Reservations
ll, 2QOl. She
6:30 a.m
to A
September
showed her
security badge
her work
7:00 a;m.
MINTERi of September
receiving many
a telephone
caller's first
station from
a female
words were, I think we're beinghijacked.7 MINTER if she could hold for a moment. MINTER looked for,
find, the
ldialed the
emergency button
American Airlines
on her
phone pad.
international resolution
Last Name Unknown! LNU!. MINTER told had said. yMINTER then told WINSTON that she iALL, II-I}T"i'_ ,FIiaTI=3I92I .E!3!92I'l"iiI2~IED ~ .
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,Page 2.
the-caller all being on the telephone line at the same time. MINTER indicated that WINSTON was physically located on the other side building from her. WINSTON asked MINTER if she had pushed the emergency button on her phone. When MINTER responded negatively, also alerts
on the
was going
to open
up thepline,"
which resulted
in she,
WINSTON, and
of the
k
WINSTON pushed the emergency button on his telephone. MINTER explained that pushing the emergency button causes the call to he recorded and up the;call.
telephone that the operations
MINTER advised
a supervisor
informed
area so-that
that she
that LNU!
could tell
0 erations s 1
one of
their personnel
initially picked
from a light
on her
'
. iD while he
callNY IA for GONZALES However,[:::EE;gg1 off to Operations.MINTER uickly handed advised that[:fifjd;d the call notan thin sa
line MINTER
from the y
Department had ~.
was on
the
. phone call.
MINTER stated
that the
caller was
calm
but scared.
.The
herself as First Name Unknown! FNU! ONG. she was on American Airlines flight #12. ONG
ONG then
amended her
statement.and said
#11 from
Boston to
Los
Angeles. ONG said, We're in the air. ONG told MINTER that she was sitting in a jump seat in the coach cabin in the hack of the plane. when ONG said she was sitting in the jump seat, MINTER realized that
a crew
stated that
was referring to
the #5
#1 had
been stabbed.
members when
to the
effect of,
were having trouble breathing. ONG indicated air in the passenger cabin but did not clarify stated that ONG did not mention anything about
stated that ONG said that they the hijackers could not were in
but did not indicate how they got in. ONG reiterated that #5 had been not seriously injured; ONG said that #1 was stabbed but that #5-was was unconscious or dead. MINTER recalled ONG laying on the floor and saying something about a passenger being stabbed and possibly being dead. .ONG stated_that they were trying to get through to the medical desk but could not get through. ONG said that there were no doctors on
board. F iMINTER I stated
that she
to her.
thought ONG
She did
was relaying
information
actually
that was
not believe
ONG could
passengers in
going on.
back of the plane. ONG stated section of the airplane did not
9 | I5f92 QR;-1
000000448 '
**'
! I
2e5n~NY-286350-ct
CmmwmmoWD4mQf_ VANESSA-DlA5_MINIER
MINTER advised that GONZALES
. ,OnO9/12/2UO1_,Pge,n3lll
broke into their conversation
pilot had made any announcements. QNG had been made and added that they could
that
through to to the
that the
the cockpit.
not reach
to the effect of, They're the hijackers! already in After telling GONZALES that they could not get through
cockpit, QNG
airplane was
was descending.
WINSTON asked-if
flying sideways.
the plane
down but
about to
was flying
thought she
erratically. ONG
leveling meant the
said Yes.
then that
MINTER remembered
the
ONG saying-the
plane was
' -
tilting. MINTER
crash.
also_recalled ONG
saying that
the airplane
was going
rather thh
Y
just descending
' blc
i MINTER stated that ONG kept repeating herself during the conversation. ONG said repeatedly that there were stahbings. MINTER
recalled hearing references to the hijackers sitting in seats 2A and 2B tin the first class cabin of the aircraft.- MINTER was not sure whether she heard the references to seats ZA and 2B during the phone call with ONG or later while people were talking in the American Airlines
operations area.
MINTER recalled
At one
point during
the phone
on the call to
the conversation,
conversation, ONG
y_
Oh the
my God!
.MINTER could
not recall
whether she
by someone
heard the
after she
Oh my God!
got off
exclamation directly
also remembered ONG saying that some of the because they were having difficulty breathing. ONG. Near the end of the call INT
passengers. i
i MINTER
conversation with
phone
her
MINTER s headset,
headset to because she standing her. could not use .who was a acustom made earpiece. [:|went near and got his headset. got with MINTERas lwhenhe listenedheconversation. ONG. h stood returned, to the on the lineAfter a
short period took ized that oftime, his headset, MINTER rea
lost communication
for her. i-
over in mind she for heard.minutesestimatedshe was herwhat ONG had 20 MINTER thahon the telephone call with over before took over
. p MINTER hijackers nor cockpit of the stated that ONG did not give did she indicate how they were airplanej _ . ' a description able to get into of the the
with ONG.
MINTER stated
' _ 13
1: 6 7 CI
2650-my-zsoasoct _
C nlinuation OFFD-302 of VANESSA DIAS MIN"],lE_B _
termination
if
_ ,
of the
needed to be available
Following the
her she
with ~
V wrote a statement describing the conversation with ONG. MINTER later, ended up in the American Airlines operations area, although she was
l unsure
g-
-0
x While
operations area,
MINTER heard
people talking
about the
instruct someone to block it, apparently to keep it from being seen by others. MINTER advised_that the flight's manifest and passenger ticketing information were available in the operations area._ Also while in the operations area, MINTER heard that the hijackers had
purchased one way ' While airline tickets she was involved in over the Internet. conversation with the telephone
hijacking. MINTER
recalled someone
saying somethin
about
ONG, MINTER pulled up some information on the flight on her computer. MINTER determined that flight #11 took off from Boston at 8:04 a.m. She learned that the airplane was a 767 with 92 passengers on board. After writing her statement, MINTER waited around the A"
operations area for awhile. MINTER began to feel that she was in the way in the operations area, so she left and went back to her terminal.
At that
point she
a couple
felt
calm and
of calls of all
believed she
at her work station.
was
needed to travel to Frankfurt, Germany, for could not do anything to help the caller
At that point, MINTER left her work patio area. MINTER waited at the lunch
needed to
telephone
ONG, since
not to
she went
talk about
home. "
the conversation.
MINTER stayed
until 3:30
p.m. when
.
1:
REQ- #35 13
000000450
". y
-1, .
FEDERAL BUREAU OF
INVESTIGATION
V Daze
N *", tN
nf transcription O /1 3 O0 1 S 9 /*2
S *be
Rs; LEAD
CONTROL NUMBERS:
DL267 AND
crass
Q MC
I
as to the
iplace I Of
Internatio Y
employment, AMERICAN
AIRLINES AA!-SOUTHEASTERN_RESERVATION
identities of
the interviewing
provided the
Carolina; After
agents and
as to
being advised
interview, SADLER
following informationz-
N _SADLERstated he
P '
was currently
SADLER stated that on September ll, 2001, at approximately 8:20 A.M., Customer Service Agent CSA! VANESSA MINTER came to him stating that she had a lady on the telephone line calling from an AA flight that was being hijacked. SADLER stated that MINTER seemed to be panicked
with being
SP
employed with
stated he
AA in
was charged
their
could not
find her
"emergency button"
telephone. SADLER offered to take the call to SADLER. SADLER explained that the
by AA allowed for him to be connected.onto agents and the agent still remain on the
of the_
established, SADLER immediately activated his emergency button which further allowed the Operations Center to monitor the telephone call. SADLER stated the individual on the telephone identified herself as BETTY ONG phonetic!. SADLER stated that she identified herself as
being aboard
ONG further cockpit and stated she point in the
of the
Flight Number
llas
one of
the Flight
Attendants FA's!,
had entered the been stabbed." ONG airplane. At one ONG stated that all
ONG also stated that -
stated that people aboard the plane that FA*s Number 1 and Number 5 had was located in the coach area of the conversation, SADLER recalled that
back to the coach area.
that the coach passengers were aware of explained that the 767 airplane utilized
three sections,
area. y
the by Flight
area,
a coach area,
Y N
a business
stated she believed mace had been sprayed int which made it difficult to breathe. During
iii Inrnanarinn tontirrth
HPEIN 15 UNCLASSIFIED DATE Dl 36 20 ? at snsza
VV N
N AUEEBAUEIPBKYHH
Iwwemwnw O9/12/2001
nw# 265D NY 280350 CE
SA ND
M Cary;
North Carolina
., *
V *0m=mwmd 09/12/2001
it
by
SA :
CAT:egp _
-_ S
g d0CL# 5Q_Ql1%292S nor conclusions is the neither r iommendalions the of FBIL It property ofFBI loaned, the and is
IS
-.
Con1inuznionof"FD-302 of __ WINSTON
CQURTNEY SBDLER
' ',OnQ9/12,/2901
_,Page2
the entire
conversation, ONG
seemed to
be talking
to someone
else in
the background and retrieving information including the fact that the passenger in 9B-had been injured and was possibly deceased. ONG also identified passengers seated in Seats 2A, 2B, and 10B as participating in the hijacking. SADLER stated during the telephone conversation with ONG other individuals on the line from the Operations Center, namely c
NYDIA GONZALEZ, participated in computer screen where asking questions of ONG. During these to
in 98
Flight 11's transponder had been turned passenger roster to find the name of the
and identified
that passenger
she was onboard to
as DANIEL LEWIN.
to call the the times
off. passenger
recalled that
ONG stated
trying
wounded. ONG informed that and they had put oxygen on . that the airplane was flying the airplane
FA.Number 1 was hurt worse than FA Number 5 FA Number 1. ONG gave the impression that
>ONG would
sitting somewhere
recalled_these "
times during the moments in the between the
statements of erratic flying occurred several conversation. SADLER also recalled that for
erratic flying,
its flight
path.
SADLER stated at points in the airplane was descending. ,SADLER upon taking the call, that it
conversation, ONG would state that the stated he was convinced immediately was a legitimate telephone call from an,
airplane because he was use to hearing the background noise given by airplane telephones and this call had that background noise. SADLER stated when the airplane seemed to be flown erratically, that ONG would make statements such as please pray for us....oh God....oh God."
SADLER stated that NYDIA GONZALEZ was in the Operations Center monitoring the call almost immediately when he had first taken
the call.
"scratch pad"
these notes
SADLER stated
to take
were not
during the
call, he
had used
as it
his computer
occurred and
his handwritten
notes of
saved, but
the conversation
had been
converted to
statement which
had previously
been provided
call from
to the
interviewing agent.
through phases
SADLER stated
the telephone
ONG went
of signal
then it
fade where
would always
communication did
return until
not appear
very end of
to be
the call.
established but
ONG never
location
to SADLER s
the
recollection. ONG
never
REQ. #35~13
'OO0O0O455
_Q
"- 92
,On 9 1.2 O
1 ,Pag
A. indicated
stated
are
with
that
what instrument
the FA s
had been
by the
made a
stabbed. SADLBR
whole event.
he was
personally "stunned"
to this document and
part hereto.
REQ- #35-13'
000000455 '
The following
is a
obtained from
September
AA Agent
WINSTON SADLER!
Agent . NYDIA_E.
Av
GONZALEZ!
-Operations <0?!
ALL IIf~I i !3R15L!'%=TI1Ii392]' !.'llTiTE=1"."AIIEEZ1 HEREIN Iii TH-ICLAEISIFIEB ' fDATF. Ol-I-2r :?~2?.'JCi'? IE1? AUE_!BAI<T1'!II B_f'% HF-'
by SA
szx AND V A
-00 5O CE
Dmcmmmm 09/12/2001
CAT:egp
fE'Qqoc92#15c.ora3:s neither colnclusions cf FBI. is prupertythe racammendations nor the 1: the 0f F131 and is loaned
.0
x -9'1 WW% ?5 Pp
92n3U *
265D NY 280350 CE
Continuation FD-3.02 of of
Transcriptiog _ Number 3
mace
,P% 2 0
is
FA
ONG:
in the back,
not answering,
think
I
somebody stabbed
class
and ah, I
there
getting hijacked.
that we
is A
don't know,
A -
think.we re
to
AA Agent
FA QNG:
which flight
E light-12 h
__ ,_ A
i
Ma'amyou there?' are
_ .y you in? Ma'am what seat are you
q
AA Agent
FA ONG:
. what seat
AA Agent
are
FA ONG:.
We're flight, in we
I know, their what phone. ~ H
just
V 7
left
Boston.
AA Agent
FA ONG:
We are suppose to
is not
_
answering of
AA Agent:
your seat?
,_
in?
AV
FA
ONG:
I'm my jumpseat in g
A .
right
now.
AA Agent:
FAsONG:
AA Agent
attendant?
attendant?
I'm sorry,_did
you say
'
FA ONG:
AA Agent,
FA ONG:
AA Agent
FA ONG:
What,
what
is
your
name?" _
You ll
REQ. #35 13
000000458
265D NY 280350~CE ~i
Continuation ofFD-302 of
Transcription '
,0nO9/1212001
,Pgc_ 3
AA FA AA FA
Agent
ONG:
V
-
A
y .
phone. And there is,
A,
Agent
ONG:
there is we can't
breathe in
something
. AA
business
class,
-'
or
Agent
ONG{
business class.
person that
A.
you said,
someone is in is
i l
FA
AA FA
Agent
V Bobbie got
ONG:
In backgroundz!
Lots of
FA ONG:
other individuals
got stabbed. A person is stabbed, who and we, we can't even get up to now, cause nobody can breathe. Ah, right now. A _ _
AA FA
Agent
ONG:
Our number 5, our first class passengers are, our first class, our galley flight attendant and our purser has been stabbed. vAnd we can't get into the cockpit, the door won t open. Hello? -- . .
AA
it down,
all the
of course
recording this,
OP AA i OP
This is operations,
Flight 12
Flight 12,
what flight
numberwe talking
~ '
about? A
..
okay
REQ. #35=13
g0ooooo4s9
1
FD-3023 Rev. I0-6-95!
265D NY~280350 CE
Continuation ofFD-302 of
JPw= 4
FA ONGQ
.AA Agent:
FA ONG:
flight
Boston to
AA Agent
Yes ;
Our number l has
>_ M
and our
i
5 has
_
been stabbed.
FA ONG:
been stabbed
get up to the cockpit? Can anybody get up to the can't even into get the cockpit. We don't know
.-,, "-
who's up there.
Well if
and.. A
they were _
shrewd they
would keep
. 1 -
FA ONG:
I'm sorry?
Would they
AA Agent
not maintain
a sterile
cockpit?
FA one:
I think the guys are up there, they might have gone or their way up there or something, nobody can call the we can't even get inside.'Is anybody still there?
Yes, we'llstill here. i
jammed cockpit, o
AAVAgent
FA ONG:
the line
as well.
AA Agent
Okay. attendants
She gave
Betty
I-,
reservations?
who are
as BETTY ONG. "
Is this
A
or who,
you, hon?
her name
~ _
"OP Agent
FA QNG:
I'm number3, I m
number 3
on this
flight
-OP Agent
FA ONG:_
"QP
Agent
And this
is flight
ll, from
where to
where?
REQ. #35 13
g 000000460
25D~NY#2803SO CE
Continuation ofFD~302 of
P@e -iL -
FA ONG:
OP Agent:
FA ONG:
N0. Somebody
End of tape 0
'
' -
REQ.
#35"13
000000461
b6 b7C
92 . g A
9/14/G1 -
iI
MICHAEL wooowaebp]
the identities
the interview.
_
in
approximately 6530
LOGAN AIRPORT.
a.m., at
He attended
the Flight
a meeting
Services office
at approximately
at Boston
his office
with a flight
of the
attendant. The
flight and
meeting lasted
his workday Flight ll
for 15
and at in order to
the flight
attendants.
WOODWARD spokebriefly with the flight attendants and looked on board Flight ll. WOODWARD didnot notice anything which he considered to be unusual on board Flight 11. "When the flight attendants told him they were prepared for departure, WOODWARD exited Flight 11L . icAt some time between 8:15 a.m. and 8:45 a.m;, WOODWARD was
to Gate 31 or 32. Shortly, thereafter, WOODWARD attendant on board one of the flights had called
report trouble
on a flight.
WOODWARD thenproceeded to
the
Flight Services
The following
office, where
MADELINE SWEENEY!,
he took
a Flight
a phone
call from
on AA was on '
ANY SWEENEY
Flight ll. the on board t
Attendant
information was
was unsure telephone!: I
relayed to
whether SWEENEY
_ The
from Boston throat slashed stabbed and to LA.
flight has
been hijacked.
is a 767.
This flight
I am in the
is Flight
back with
ll
BETTY
The plane
ONG_ AA Flight.Attendant!.
A man in business
dead. #l'flight been stabbed.
class has
had his
the cockpit.
with the
cockpit, can
rmrnhaarinn temtiimrn IS hntLisa1rIrn~
you do
V .
it?
I HEREIN
9/13/O1 Boston,
MA DATE
265D NY 280350-302 r
US
AM
State
9/13/Old
303 a goh
_ N A
_ ___KWg
I000000469
W _ 77 "W
be b7c
265D NY 280350~302 71 _-
MICHAEL WOODWARD
We have paged for a doctor or nurse for
_
the flight
_ 9/13/O1
_f 2 on oxygen
i and
attendants. The
is not
At this
hone went
point in
the conversation,
a short time and then
had just
staticky for
that during
-remained calm
she was
the entire_conversation
and even.
saying, he
that no
hijackers were
near her,
REQ. #3543
000000470
i vr
ib
b7C v09/14/2001
Airlines AA!
was
identities of
"'
e of employment
and official
at Logan
he talked
Airport.
the
investigating Agent,
WOODWARD stated that
information,
to AA '
on September
flight attendant
ia.m., he received
ll at
on Du ty and
are
either
line. 0
" ALL
"O9/14/2001 Boston,
265D NY 28035O ~
Massachusetts telephonically!
Y ,
09/14/20001
A SP~|:|
%%;AI REQ. #35-is _ 7@M,Fg .20 A 1 000000477
, L.
AA!, was contacted at
i ,_
i '
" be
09/12/2001 A
,,92m
Logan Airport,
After being
Boston, Massachusetts..
advised of the personal and
__ A
official identities
f
of the
|,
the following
-' _ -_ W
Police MSP!,
Ao -"
WOODWARD provided
service manager
duties are_to
for American
manage the
flight crews
' On
on American
September ll, Sometime after him that
Airlines flights.92
2001, WOODWARD came to 8:00 AM; two flight EVELYN NUNEZ, attendants had work at
*
Logan
Airport at
AA office{ managers, told
managers on duty
one of the been stabbed
in the
other and V
were administered
he went
went to the
stated the
if the
had left
plane was
plane was
and came
at Gate
32 and
They
o
with BETH
still there.
backs '
gate, realized
_ '
attendant AMY
called
on the
airphone-from_Flight ll
and stated
the flight
had been
hijacked} SWEENEY told WOODWARD the #1 attendant KAREN MARTIN! and the #5 attendant BOBBY ARUSTiGUE! has been stabbed. _SWEENEY also stated that a business class passenger was stabbed and a doctor and nurse were caring for him. SWEENEY stated that three ! hijackers gained access to the cockpit and the flight crew could not gain
access or communicate with the pilots or the cockpit., i.
" The
and 9G.
males. One
~ -O9/ll/O1
En9l15h',
of the
~ '
H,.iInmnmanmttm1nEh
MA
males spoke
good English
HEREIN IS
and another
iV
spoke poor
UNCLAEEIFEED
~ '' Boston,
265A-NY-280350~302 -
09/ll/Ol.
SAI:|
RE
gqwg
_ oooooosss
265A-NY-280350-302g it
MICHAEL WOODWARD O9/ll/O1 ,
b6
b .7C .
As the
gentleman in
conversatien continued,
is not going
business class
throat is
not think call was
slashed and
the captain terminated.
Before the
he is over the
l
bleeding severely.
the plane.l
She said
that she
did
i
was flying
SWEENEY described _
how '7
they were
flying low
water, then
>
said OH
plane crashed,
ONG, was in the last
SWEENEY stated
row of the
attendant, BETTY
coach section
talking
V he signed J
to someone
and dated and
on the
air phone.
while he
,_
was talking
V
to SWEENEY which
WOODWARDnotes took
gave to the
~ The
following identifying
WOODWARD:i NAME:
g
iMICHAEL
WOODWARD .
DATE OF BIRTH:
ADDRESS: i
SSAN: _
' AA 1o#=
MASSPORT ID#:
REQ. #35-13'
oooooosss
Date oftranscription O 9 /1 1 / 2 Q 1 O
II
-HANSON
< son,
at his
at his
residence an
residence from
Place of
voluntarily provided
information:
received
a telephone
call
his
Birth:
Birth: 01/24/1969,
sometime before 9:00 A.M. the plane on which he was LEE HANSON asked whether
tone in his voice
this morning. His son presently a passenger was his son was joking but he
that he wasn't. PETER HANSON
the serious
repeated that
his plane
was being
hijacked indicating
"I think
they've
taken over the cockpit...an else up front may have been Call United Airlines,..Tell them not whispering.
F.e b
attendant has been stabbed...and someone killed. The plane is making strange moves; it's Flight 175, Boston to LA."
knives and
mace...They said
they have
a bomb...It's
getting very
bad on
plane is Chicago the
the plane...passengers are throwing up and getting sick...the making jerky movements...I don t think the pilot is flying the plane...I think we're going down...I think they intend to go to or someplace and fly into a building." LEE HANSON said he background. heard noise . of a woman screaming in -
worry, Dad...if
g
it happens
mwwmmnm O9/ll/2001
Fllcf 265D- Daxcdactatcd
at Easton,
Connecticut
O9/ll/2001
by
rkb '
RE'&is dcgxggnliogzainsconclusionsis the neither recommendations It property of Xoancdozbgas nor of the FBI. sh: FBI is and
, we
'
,7
I; /92
O 1Q "92 -
__
_ mM__
265D~NY~280350
Continuation of FD-302 of
LE E HAN SQN
_ call ended
_ ,
my God..."
_ did ~
LEE HANSON could not say why the call ended abruptly. He not know whether his son had hung up or whether the phone malfunctioned. He said he resisted the temptation to call his son right back because he did not want to place him in any more serious
danger by having his cell phone ring on the plane. as to the PETER HANSON gave no additional information
highjacker s!.
_ LEE calls and
identity, nationality,
physical description,
N_
accents, etc.
Vi
of the phone ~
the
information or background noise from the telephene calls aforementioned sound of an unidentified woman screaming.
N HANSON described his
Name: PETER
other than
son
as follows:
BURTON
Sex: Male
Race: Caucasian
HANSON
DOB: 01/24/1969
POB: '
Residence: 46
Bridgeport, Connecticut
Painted Post Road
-Groton,
Massachusetts
Weight: '
ten inches
< wristwatch
_' PETER Marketing with
and antique
wedding ring
of He graduated
BURTON HANSON is employed as Vice President TimeTrade.com of Newton. Massachusetts-. MBA! from Boston University.
Business Administration
HANSON was traveling to Los Angeles, California, to attend a business meeting and was accompanied on United Flight 175 by his wife, SUE KIM HANSON, born O7/23 believed to be 38 years old!, female, first
RE
#35-13 000000599
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generation Korean,
5 3" height,
HANSON, born
135 pounds,
02/23/1999.
and their
only time.
!
child, CHRISTINE
plane trip
as a
family and
CHRISTINE to
visit SUE's
grandmother for
deceased. SUE
candidate in
visit with his
the medical
field at
Boston University.
to Boston on Thursday, and granddaughter.
indicated they
to
I I
excited about
seating so certain
agents
with
a color
photo
of
portrait of
the portrait son, he footage of
color photograph
the calls hijacking
was taken
from his, was being
reported.g He -LEE
individual identifying
United Airlines.
noted he
the second
began watching
airliner crashing
just in
into the
time to
World
see the
Trade Center
live
P
L 92
HANSON received
himself as
a telephone
call this
mornin from
crom
an
the
ChicagoOffice with because number! -lS|SA FBI telephone ereceive indicated he was calling HANSON name
V
Special Agent
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I residence. .Also presentand participating in the interview was[:::::] II SWEENEYadvised ofthe purpose the was of
interview and
SWEENEY provided
I Iwas
LOUISE SWEENEY,I
interviewed at
her
I7
the identities
the following
of the
interviewing agents.
Thereafter,
information: I
l On September ll,
attacks on the World Trade
2001, the
Center WTC!,
morning of
the terrorist
[:::::::t::::::] called
her that
noticed that
to tell.
been on
Her
United Airlines
conversation with
Flight 175.
her son
time of
stove read
was mostly
personal. However,
with regard
SWEENEY told his mother that, I don't know also told his mother that the plane's
passengers were thinking of storming the cockpit and he believed that the plane was flying somewhere over Ohio. SWEENEY ended his conversation by telling her, they are coming back. He said goodbye
and the
in New
call ended.
York City,
Immediately after
television and
New York.
their call
saw the
ended, LOUISE
hit the WTC
second plane
contractor locate
F-14 pilot
for the
Unitedi
telephone numbers II
of the
I brovided
photograph.
the interviewers
with a photograph
9/ll/01 Spencer,
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the
the identity
W b
is the wife of
of the
interviewing agents
SWEENEY provided
and
interview. Thereafter,
following_information: _
V g JULIE SWEENEY
BRIAN DAVID
SWEENEY, date
of
birth 8/10/63,
a passenger
on one
of the
hijacked flights,
possibly
United Airlines, Flight 175, which left Logan Airport, Boston, MA en route to California. On the morning of the terrorist attacks, BRIAN SWEENEY traveled to Boston's Logan Airport via Hyannis Airport, Cape
Air. From he worked
located in
California. ~SWEENEY
Pullman suitcase,
cellular phone
and a
laptop computer._ i E
SWEENEY was
dressed in
jeans, denim
shirt and
a baseball_hat.
his company.
His flight
_ ~
reservations were
made through
After learning of the attacks, SWEENEY returned home to find that her husband had left a message, made from his cell phone aboard the plane, on their answering machine. The answering machine recorded that.the message was left at approximately 8:58 a.m.
wife was mostly personal in nature and did information with regard to the hijackers.
his wife
that his
able to
he_would be
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on 6/20/2002.
~ was
c. LEE uazisml
the Hilton Dedham, Dedham '
interviewed at
HANSON was
Massac usetts.
District of
Present during the interview were Eastern Virginia Assistant United States Attorne David
.'
accomganied
of the
interviewing
SA
HANSONwas the father of PETER BURTON HANSON PETER!, date of birth l/24/69. HANSON was on United Airlines Flight #175 with his wife, SUE and daughter, CHRISTINE.I They all
perished as a result of United into the World Trade Center Airlines Flight on September ll, 2001. #175 crashing
. PETER was 32 years old two years old, the family moved kindergarten, first and second
||PETER
when he was killed. when he to Singapore. He attended grades. The moved back to the
was -
as mir w ile
in
college. PETER's|
_ HEREIN
|.
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Massachusetts "
Date dis!-Ill. -I
by I
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with more confidence than ever and was so honest, he would not lie. Northeast University and an MBA from
A IPETER
came hack
in a
PETER met SUE at a party in 1989. Masters degree and was going to California
Corps. PETER and SUE met
mother sent
again. SUE
her to
was horn
Korea
Angeles,
with her
California. Her
paternal grandmother. United States when she a mother, father, and grandmother came back with
was a businessman mother worked
Her grandmother sent her back to the was six years old. She found out she had two younger brothers. Her paternal her, SUE bonded with her. Her father
cancer." Permanente and He committed died from suicide. Her cancer when
SUE was
fifteen years
old. SUE
helped raise
her brothers.
SUE went
Masters and researcher, did
to the
University of
Berkeley, received
her
salary.
took the
walk for
anything she wants. They found an desk and thought that she might have
pregnancy. SUE
was like
SUE
a daughter
CHRISTINA was
an angel,
a special
when getting
little girl.
a shot
friendly and
you." She
'
fun. .
was a
girl. when they would sit down to dinner she would sing the Barney song. If they did not do it right, she
start over.
They had
On September ll, 2001, they were going to one day of business and then were going to
going to see Sue'sgrandmother. PETER was
California. Disneyland.
oin to
RED. $35-11
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__.Pagc 3
from PETER
HANSON was in the kitchen and received a phone call on September ll, 2001. PETER said, "Dad we are on
the airplane,
tell me
it is
being hijacked."
that. Really?"
PETER responded,
hijacked." HANSON asked how SUE and CHRISTINE are and was told they were okay. PETER said "This is serious. I don't think United Airlines knows, will you call them and let them know?" PETER mentioned the hijackers having mace and knives. He made no mention of them having a bomb. He mentioned that he thought they had killed a stewardess. He was intent that HANSON call the
airline.
airline. -
PETER said
"I'm going to
called the in Easton
hang up,
call United
received them to a busy signal. contact the
PETER called HANSON again and stated the following:"I are going to crash into a building." He thought maybe Tower in Chicago, Illinois. HANSON asked what was
happening.
PETER advised
that people
are sick
and throwing
up.
.
He did not think the pilot was flying the plane, it was making jerky movements. PETER sounded netvous. HANSON could not hear any background noise. PETER advised that the hijackers had taken over the cockpit and killed a stewardess. He hoped that
they would
it will
just land
be quick.
somewhere. PETER
He knew something was
stated that
going to
if they
the
crash, went
happen. _PETER
started saying,
"Oh my God, Oh my
God," and
then everything
dead. They had been sitting in the business section of plane. HANSON knew what had just happened, but kept hoping. PETER did not describe the hijackers.
|The people
up a
where PETER, SUE and a memorial for them.
of Groton,
with a
Massachusetts
bronze
have put
flag
pole, lilac
bushes and
three trees
plaque on a boulder. People from this area had fought in every war, these three were the first casualties of this war. HANSON advised, "You have gotta make sure you understand what it is all
a policeman came to their door, they found PETER s longbone. This was the first remain
"
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e purpose of the interview was to elaborate upon information provided by LOUISE SWEENEY to the FBI on September ll, 2001, regarding her son BRIAN SWEENEY, who was a passenger on board United Airlines Flight 175. After being advised of the purpose of the interview and the identity of
the interviewing
.inf0rmation:
agents and
the following
l BRIAN
SWEENEY was
Spencer, Massachusetts.
LOUISE described her son as a "good but not great" student. Brian had .a great sense of humor. He had strong opinions which he was not afraid to express and had many, many friends from all walks of life. He was the first person from Spencer Massachusetts to receive a football scholarship to Boston University. After graduating with a degree in Communications from Boston University, BRIAN tried his hand at several
jobs, but
him. ,
did not
find anything
that really
satisfied or
challenged
~ One
how to fly one the entrance
Pensacola, Florida.
afternoon, BRIAN]
of those". exam and Shortly thereafter began training to be
[attended an air
BRIAN took, and passed, a Naval Aviator in ~
|rn
jetsi lea
"had
.BRIAN was very much a natural leader. He soon took control of his class at Pensacola and made sure that everyone and everything was in proper order for inspections and reviews. His fellow classmates two "call signs" for BRIAN: "Moose", because he was big and was from New England, and "Preacher" because he was always trying to inspire others to do their best and keep everyone in line.
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and was
from Pensacola
actively recruited by multiple squadrons in the navy. He chose to go to San Diego where he became a navigator for the squadron "The Flying Checkmates". He served in the first Gulf War, enforcing the "No Fly asked to
~ BRIAN Zones". He
return as
attended "Top
an instructor.
California and
' ,
was flying.
sustained an
him from
job, he chose to leave the Navy for other the decision of whether or not to leave the S
one for Brian to make. LOUISE recalls that
BRIAN went to his commanding officer for advice and guidance. The S commanding officer told BRIAN "You have the heart of a warrior and the soul of a poet. You've proven your mettle as a warrior, now go find your spirit". LOUISE thinks this-sentiment summed up her son, BRIAN, perfectly. After Brian left the Navy he worked as a contractor for
several companies.
In 1999,
he met]
Brian's house on
5, 2001
On
California
Brandes Corporation.
to leave looking at
m. The
the
LOUISE '
was different than it normally was. but that morning it was Ordinarily, Brian's tone was effervescent, quiet and very calm. Thinking upon it further, LOUISE thinks he also sounded "pissed off"; She thinks he would have been angry because he
situation that was beyond his control would have made him angry. p
and
LOUISE
ihijacked plane
and I love my storming the
and it
Brian saying "Mom, its Brian, I'mon a doesn't look good- I called to say I love you
saying something
sure. LOUISE
family". ILOUISE recalls him she can't recall for cockpit but
about
asked Brian
where he
somewhere over
was and
he responded
that he
thought they
saying that
were
"they" might
Ohio. He
back and
he might
have to
continued by
hang up quickly.
He also
said he
didn't know
come
nnn sea-12
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3l5N NY-280350-302
Continua:ionofFD-3020f, __LOUiS Sween_e__y_ who "they" were. Brian concluded the "Remember Crossing Over. Don't forget
Ison when asked Brian was a very people who
comfort his he would voice on -background.
|to
,Page 3 mother to y
_
.
to explain Crossing Over, LOUISE stated that her spiritual person, who always believed that there
He was very interested Edwards" where the in the television show host communicates with
have passed
away. LOUISE
believes Brian
letting her again, i.e in
was trying
know that
the next life.
to
he believed
other than BRIAN's LOUISE does not recall hearing anything commotion in the the phone. There were no loud noises or BRIAN was speaking in quiet tones as though he didn't want
be overheard.
if there
was anything
else she
say about
her son, LOUISE she stated that he was loved people and always had room in his
an evening friends gathered
Hewhen LOUISE
remembers looking
what a varied,
her son. He made
at the
room full
of people
of people
and remarking
it was.
because she
to herself
this was
son.
wide~ranginq group
friends and
to talk
To her,
loved her
touched people
about BRIAN
wherever he
LOUISE wanted
But she
the other
victims and
their families.
She
loves this
and she
country and
believes it
much as
has been
she can.
good to
her and
her family
nag. #35-13
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'ington, D.C., telephone number| Eiiijwas contacted lher residence the telephonically atthrough DOJ
ommand Center at 02! 5l4-5000. After
and the
Lori Lynn
Keyton, Secretary,
Department of
being advised
identity
of the
provided the
.is regularly 9:00am, she
interviewing agent
following information:
nature of
the interview,
Keyton
collect telephone
Keyton was working in Ted Olson's Office this morning. She called there to cover the telephones. At approximately received a series of approximately six ! to eight 8!
calls. Each
of the
calls was
an automated
collect
try
your call
later. y
was a recording advising of hold for an operator. that all operators were
' Keyton
then received
a collect
call from
a live operator.
The operator advised that there was an emergency collect call from Barbara Olsen for Ted Olsen, Keyton advised that she would accept the call. Barbara Olsen was put through and sounded hysterical. Barbara Olsen said, "Can you tell Ted.;" Keyton out her off and said, "I'll put him on the line." l
There was
later. This called direct.
a second
telephone call
on the *
a few
to five
the command
! minutes
She
phone with
is no
center,
feature
that there
caller identification
on the phone she was using. calling from the phone on the
Keyton didn't know if Barbara Olson plane or from her cell phone.
was"
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O9/12/2001
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by LasVegas FBI
telephone call
in Las
received a
from
at
attendant on
board American
Flight 77
RENEE informed NANCY that there the hijackers were moving us to the
rear of
0 was
'92
the plane.
provided telephone
NANCY to
.,
All INFERHETIUH
numbers to NANCY
and advise
for American
Airlines and
requested
contact them
-
American Airlines
then disconnected.
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and provided n
them
with
.NANCY
the information
had any
that was
provided to
or
additional information
to report.
V No
lead should
further investigation
be considered covered. t
by Las_Vegas at this
REQ. #35-13
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From, Las
Vegas
09/12/2001
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interviewed of Virginia.
were
_
,
Robert District
those
After being_advised
the nature
of the
interview,
NANCY and
RONALD MAY
following information.
.RONALD, a retired
old, was
employee, recently
American Airlines
during the -
from San
San Diego
until moving
Maryland,
I I
or nine
changing her
RENEE then
tired of flying. art field.
schedule to
South American/Caribbean
as She
flights.
has become
the flight_schedule and wary of the risks involved with RENEE was looking to pursue a full~time position in the RENEE always had an interest in the'arts, and had
a decent at the Walters Art Museum in Baltimore.
volunteered as
In
volunteerism,RENEE also
RENEE had
addition to
her employment
as a flight
attendant and
her ,
, ~inrarrr
IS nrtiisslrirn
ZUETAINEE
VV
M Yerington,
Nevada
' nest
'
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ContinuationofFD-3020f Nancy
,On D6/O5/2002
,Pagc2 _
on the
telephone with
Sunday,
her
her mother
NANCY on
09/09/2001, and
with her
father RONALD
on Monday,
O9/10/2001;
On both occasions RENEE O9/ll/2001, NANCY woke letting their dog out RENEE calling from the was on Flight 77 from
sounded "happy".p On the morning of up at 6AM to get ready for work. "After in the yard, the telephone rang. It was airplane. RENEE told her mother that she Dulles to Los Angeles, and that they had
been taken over by six hijackers. RENEE stated that they were all put in the back of the plane. RENEE then asked her mother 'call American to Airlines, and provided the telephone numbers.
NANCY heard a male voice in the background, which she believed to be another member of the flight crew, giving another telephone number for American Airlines. RENEE provided a total of three telephone numbers for American Airlines. RENEE then stated "I love you, Mom" before the telephone call was cut off. During the telephone call, NANCY had taken notes and written .
E
.
was terminated,
NANCY yelled
American Airlines
for her
and
husband who
number for
then
was upstairs.
American Airlines,
tele hone
NANCY called
at which
number for
telephones
answered. NANCY
' spoke|
had stated
called another
been on the airplane advised her that since been on that airplane.
during their
that hit the World Trade Center. RENEE had just called, she could ' '
took the
telephone
NANCY advised
one minute the hijackers. or less. RENEE "N
that the
did not _.
telephone call
provide any .
. _ Following the telephone call,>RONALD and NANCY watched television and learned that the airplane that had been crashed into the Pentagon was Flight 77. American Airlines telephoned V later in the day to inform RONALD and NANCY that there had been no survivors of the crash. A AA -
' that
out about her
~ '
the days
pregnancy on
after O9/ll/200l,.RONALD
and NANCY
learned
lin
REQ< #35"l3'
000000770
92 __
92 I
265A NY~28U350
planned
received a
of
not know
V Memorial
in RENEE s honor 0 in
92
Baltimore on O9/24/2001, at the church of her baptism in 1 Buffalo, and in San Diego. The remains of RENEE were cremated and her ashes were put in two urns. One of the urns was buried in a cemetery in Rockville; Maryland, and the ashes of the other
over the
ocean in San
Diego on 12/23/2001.
I
I
000000771
|:lits Lynn.
Um.
Appatently, they,uh, own 21 couple planesinto theWorld TradeCenter already of and it looks like they re goingto take this one down as well.
Mostly, I just wantedto say I love you...and.... I mgoing tomissyou... and and Please give love to Mom and Dad,and my Sigh! Mostly, Ijust love youand Ijust wantedto tell you that,
I don tknow ifI m going get the chance tell. to to you that again oi not.
sigh!
Urn . ..
unintelligible! p
All my stuff is the safe.The uh,the safe in my closetin my bedroom. in is The combinationyou push Cfor clearand then is: 0'-9-l,-3 and and then . then, uh, it should and maybe pound and then it should unlock. y
Sigh!
_ '
Recorded voice:
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Pagelfsj ~
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