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The aim of this survey is to identify the utilisation level of the information systems, networks, and key
factors that affect electronic trading in Vietnam.
The questionnaire is divided into six sections, each of which deals with different aspect of activities
related to electronic implementation in your company. You are not obligated to fill in sections that are
sensitive to your position or the confidentiality of your company information. Some sections are for
specific to respondents or the industry sector you are currently working with.
Secondary………1
Tertiary…………2
Post graduate…...3
Business………………….1 Non-business……………. 4
1.3 Please name the country and city where you had completed the highest qualification?
Vietnam…………………. 1
Russian speak country……2
Others…………………….3
1.5 Did your last educational institution offer computers when you were studying there?
Yes…………….. 1 No………………2
Yes…………….. 1 No………………2
1.7 Did your last educational institution offer courses about computing? Yes…… 1
No……. 2
1.11 Is any of your children doing a computer courses anywhere? Yes…… 1 No……. 2
1.12 How long have you been working since graduating? Please indicate the years
………Years
1.13 How many jobs have you had since graduating? ………Jobs
1.14 How long have you been in the current job? Please indicate the years
………Years
1.21 Please rate the following statements by circling the number closest to how you feel about them.
1= Strongly disagree 4 = Agree
2 = Disagree 5 = Strongly agree
3 = Neither agree nor disagree
2.1 What does your company do? Please circle the numbers that apply to the company.
Trading……………………..1
Import/Export………………2
Others (specify).……………5
Hanoi ……………….. 1
Ho Chi Minh city ………..2
Others…………………….3
1 – 10…………………….1
11 – 50……………………2
51 – 100 ………………….3
101 – 500…………………4
501 – 1500………………..5
>1500……………………..6
Private ………...………………….1
State owned……………………….2
Joint venture/ Foreign owned ……. 3
2.5 Does your company currently have a business plan? Yes…… 1 No……. 2
2.6 Does your company have a competitive or strategic advantage in the market place? Yes…… 1
No……. 2
3.7 What activities are currently done on the computer? (circle the number that apply)
3.8 Please rate the following statements by circling the number closest to how you feel about them.
1= Strongly disagree 3 = Neither agree nor disagree 5 = Strongly agree
2 = Disagree 4 = Agree
4.1 Please indicate the number of each item listed below that your company has. If won’t say, guess.
1. Fax…………………………………
2. PABX……………………………...
3. Bar code scanners………………….
4. Midi computers…………………….
5. Modems……………………………
6. Personal computers………………..
7. Network servers…………………...
8. Electronic security systems………..
4.2 Please rank from 1 to 2 the following communication methods between the company and its stakeholders in order
of usage. 1: most of use; 2 least of use; 0: not applicable
4.4 Please rate the following statements by circling the number closest to how you feel about them.
1= Strongly disagree 3 = Neither agree nor disagree 5 = Strongly agree
2 = Disagree 4 = Agree
Please rate the following statements by circling the number closest to how you feel about them.
1= Strongly disagree 3 = Neither agree nor disagree 5 = Strongly agree
2 = Disagree 4 = Agree
6.1 If your company does not have an Internet connection does it plan to have one within the next 3 years?
Yes…… 1 No……. 2
6.2 Does your company have the human resources for the electronic network? Yes…… 1
No……. 2
6.3 Does your company intend to train staff in electronic systems? Yes…… 1
No……. 2
6.4 Please rate the following statements by circling one number closest to how you fell about them.
1= Strongly disagree 3 = Neither agree nor disagree 5 = Strongly agree
2 = Disagree 4 = Agree
6.5 Direct effects of a network are (please circle the numbers that apply)