Fiscal Archiving Strategy Scoping Study & Implementation Methodology

November 12th, 2008

Contents
Capgeminis ECM Business Card Context Objective and Action Plan for a fiscal archiving strategy The Capgemini approach The expected gains The target The strategic approach to archiving A Case Study Questions / Answers

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Capgeminis ECM Business Card

Presenter:
Pascal Simons Consulting Manager for ECM Activities - Capgemini Industry and Distribution Paris pascal.simons@capgemini.com +33 (0)6 76 75 90 79 9 years of experience in the implementation of enterprise portals and content management solutions Clients : Aventis, Roche, Dassault Aviation, Bnpparibas, Crdit Lyonnais, Axa Banque , Cityvox.com, Karavel.com, Dcathlon, Systme U, Europassistance, ... Portal Implementation : BEA Portal, IBM WPS, Open Source JetSpeed, ATG Portal, Vignette V7, Plumtree 4... CMS Implementation : Vignette V4 to V7, Documentum 4 & 5, Stellent 6.5, Noheto, BEA Content Manager, Interwoven 5...

Fiscal Archiving Methodology is a sample of our Content Management portfolio offers

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Capgeminis ECM Business Card

In France
ECM upstream consulting unit in Paris : 30 functional & technical consultants with 8 to 20 year experience ECM integration unit in Paris : 300 specialists (developers, project managers, technical experts, architects, ) ECM integration units in Toulouse, Marseille, Nantes, Grenoble : Over 200 specialists

In Europe In India In the U.S.

ECM upstream consulting units in London, Barcelona, Utrecht, Brussels : Over 250 consultants (80 in London, 150 in Utrecht, 50 in Barcelona) ECM integration unit : Over 100 specialists Over 600 specialists in ECM / NTIC throughout North America

Within Capgemini, ECM offers are included within the domain of BIM / EIM (Business Information Management / Enterprise Information Management)

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Context: The demands on accounting materials have become draconian

Multiple reports from the French cour des comptes (equivalent to the Government Accountability Office in the U.S. or the National Audit Office in the U.K.) has emphasized since 2003 the lack of efficiency in fiscal controls and collections Fiscal services were assigned to define multiple indicators allowing the monitoring of performance of their controls and collections The titles of these texts clearly set the tone:
Combat Against Fiscal Fraud and Recover Evaded Taxes Aggressively (2006)
http://www2.impots.gouv.fr/documentation/rapports/activites/dgi/2006/dgi_article5.pdf http://www.senat.fr/rap/r06-381/r06-3810.html

Collection of Penal and Fiscal Sanctions: The End of Impunity? (Source Senate Session July 11, 2007)

Defined in 2005, the indicators are currently closely monitored by an investigative financial resources administration
Collection rate on external controls 2005 / 2006/ 2007 : 38 / 40 / 42 % VAT recovered: + 20 % between 2005 and 2006 to 1.5 billion Euros! Average duration of a fiscal control in 2006: 226 days !
Original Titles: 1 Lutter contre la Fraude fiscale et recouvrer les impts luds de faon offensive 2 Recouvrement des sanctions pnales et fiscales : la fin de l'impunit ?
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Context: The end of complacency has arrived

The relative complacency due to the complexity of implementing an evidential fiscal archive has evaporated over time!
Information Technology, the New Weapon of the Fiscal Authorities? (Source 2006 Editions Francis Lefebvre)

The administration has embraced Information Technology as a tool to ameliorate their audits. Multiple texts on the subject can be found :
BOI 13 L-1-06 (January 2006) : Controlling Computerized Accounting BOI 3 E-1-07 (January 2007) : Obligations related to the conservation of invoice

In parallel, the standards and recommendations have multiplied without sufficient explanation of how they should be applied; the law reveals the end result required without explaining how to accomplish it
Electronic, Secured Archiving STATE OF THE ART 4 (June 2006) Electronic, Secured Archiving P2A POLICY AND BEST PRACTICES OF ARCHIVING 5 (July 2006) FSAs Records Management Policy and Standards RMPS (2005) MoReq in French (2004) OAIS ISO 14721 (2003)
Original Titles: 1 L'informatique, nouvelle arme du contrle fiscal 2 Contrle des comptabilits informatises 3 Obligations relatives la conservation des factures 4 Archivage lectronique scuris - TAT DE L'ART 5 Archivage lectronique scuris - P2A POLITIQUE ET PRATIQUES D'ARCHIVAGE

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Context: The costs incurred by fiscal audits skyrocket

The volume of text involved in the law and the mass of references on the subject make it difficult to summarize the subjectjust as accounting reference documents are not easily identifiable within information system:
What has become of the balance sheets, tax guides, financial statements within a modern information system ? Which items should be archived, how should they be archived, and for how long? How to facilitate the rapid search and production of the desired items?

When in doubt, all of the information is archived but finding and producing the necessary information during an audit is tedious:
The average duration of an audit in 2006 was 226 days On average, an audit occupies 2-3 people full time!
Tax specialist Accountant and administrator IT resources

A poorly organized archiving system significantly impacts performance and infrastructure

Storage in applications without archiving Saving information prior to refining the content

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Context: Summary A. Many laws, regulations and norms

Some of them conflicting (Privacy vs fiscal requirements)

B. Increased pressure from the regulators and the tax departments C. Increased complexity of IT systems dealing with accounting information

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Objective and Action Plan for a Fiscal Archiving Strategy Objective: Limit the impact of a fiscal audit on the enterprise Action Plan:
1. Avoid the heavy financial sanctions that can result from an audit For default in establishing a regular and evidential accounting practice For obstruction of a fiscal audit 2. Limit the direct cost of a fiscal audit and the conservation of data By reducing the number of person days allocated to an audit 3. Relieve the business applications unduly used to store fiscal information By storing inactive data outside of the Production environment
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What can Capgemini do to help ?

A. Help decide quickly what to archive ? How ? B. Help implement an Enterprise Archiving Platform C. Provide a complete Third Party Archiving service out-of-the-box

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Fiscal Archiving Strategy: Determination of the applicable constraints What texts are applicable to your enterprise : The Archiving Requirements Matrix
What are the reference text and clause ? How does it translate into a technical requirement ? What part of the model architecture deals with this requirement

More than 1000 clauses

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Fiscal Archiving Strategy: The typology of data

Capgemini led a study of the typology of documents to be archived for fiscal & legal reasons
The study was led in retail, bank and telco environments, but its results are applicable across many domains

Who needs it ?
Document d'interview source

What document ? Where is it ?

Why is the document relevant ?

Client

Documents archiver

Type de fichier

Donnes archiver

Entte de ticket : Exercice (lexercice fiscal est dtermin partir de date de la vente), Socit fiscale (code et description), Origine du ticket de caisse (une origine de ticket est dfini par canal de vente : Magasin, Drive, Essence), Numro du ticket, Numro de la caisse, Description du groupe de caisse (caisse en ligne, caisse Accord, caisse Accueil, caisse Minute, caisse Priphrique des stands ), Code et nom du magasin, Numro de lhtesse de caisse, Date et heure de fin du ticket, Montant total de la vente (montant du chiffre daffaires effectu sur le ticket), Montant total des paiements Equipe des 09 - CRR Interview Caisse_V1.0 mthodes comptables France Les tickets de caisse (Il faut archiver le dtail des tickets de caisse correspondant une vente.) BDD Oracle en devise du magasin (montant tenant compte des bons de rduction et du dcagnottage), Devise du magasin, Nom du client pour tickets venant des ventes assists EM, Type de client (Personnel Auchan ou Autre), Type de porteur (client porteur de la carte ACCORD , de la carte Whaaoh ou client non identifi), Indicateur abandon de ticket, Compte Whaaoh. Dtail de ticket : Identifiant du ticket (Date de fin du ticket, Numro de la caisse et Numro du ticket), Quantit vendue, Identifiant de larticle (Code de lEAN, code du CUG et Description), Typolo Dtail du Cagnottage : Identifiant du ticket (Date de fin du ticket, Numro de la caisse et Numro du Il faut reprendre toutes les lignes y compris celles qui correspondent des annulations. Il reprendre les lignes de Cagnottage

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Fiscal Archiving Strategy: Gathering information via interviews

The study of the clauses is complimented by interviews with key users for archiving The users are guided during the interviews via the support that is provided to them in advance The conclusion of the interviews are put into a summary document which is provided to the interviewee for review and corrections
Comment se droule ce projet ?
Le projet se droule de Novembre 2007 Avril 2008.
Il est compos dun moment fort en Dcembre et Janvier : Les entretiens

During the gathering phase we use the following metrics:

1.5 days for each individual interview
0.5 day to prepare for the interview 0.25 day for the interview 0.75 day for the summary and corrections

Le projet intgre un grand nombre dentretiens avec un chantillonnage maximal en termes de services et en termes de profils :
Utilisateurs occasionnels et experts, managers, gestionnaires, techniciens...

Lensemble de ltude sera retranscrit travers 4 livrables majeurs :

Prsentation des notions ECM / Archivage (1/4) Convergence avec les modules de suite ECM qui existent sur le march,
Dfinition dun systme cible vers lequel se diriger,
Une information est un fait, une ide ou un concept qui a t enregistr, analys et organis de manire faciliter linterprtation et ultrieurement initierune Plan dactions qui prcise les orientations prendre. action (connatre, faire, )
Ma cro planning de l tude
No vembre
R c uprat ion de lex is t ant P rparation des ent ret iens

Etude de lexistant et des besoins,

Une information est porteuse de nombreuses caractristiques, par exemple :

D ecembre

Janvier

F vrier

Mars

Une origine (une loi, un fait, une dcision, email, site web, ..) et une destination (dcideurs, presse, lgal, enseignants, ) Un contexte (une date, une culture, une situation politique, ) Une forme (papier, vido, email, fichier informatique, ) Un contenu (rsolutions, rapports dexpert, dcisions, communiqu de presse, ) Un cycle de vie (dure, des tats (modifiable, supprimable, ), ) Un classement (type dinformation) Des droits (qui peut en prendre connaissance, comment, ) Des dpendances techniques (dure de vie du support, de loutil de lecture, ..)
L g en d e
Runion Liv rable C om m unication Actions

L anc em ent du projet

Ent ret iens de rec ens em ent Proc es s us, f onc t ionnel, et t ec hnique

R es t itut ion

Etu d e d e l exi stan t

E tu d e d es b eso i n s

E tu d e d es m o d u les d e su i tes EC M

2.5 days for a group interview

1 day for the interview preparation 0.5 for the interview

Lentretien (1/3) : Comment va se passer notre rencontre ?

Validation qualit

Sy s t m e c ible

Plan dac t ion (dt aill )

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C ont exte F orm e

Premire tape : La lecture de ce document

D pendanc es techniques

Information
Origine

La lecture de ce document vous apportera les bases ncessaires au bon droulement de lentretien. Nous vous invitons le lire

dans son ensemble.

La dernire partie de ce document (liste de mots clefs autour desquels nous changerons) vous donnera quelques indications

concernant ce qui est recherch en priorit. Nhsitez pas venir avec vos rponses voir vos ides dj formules par crit.
Destination

1 day for the summary of the corrections

Capgem ini BIM ECM Conseil de lEurope

Cont enu C lass em ent

Seconde tape : Lentretien Droits

La dure sera approximativement dune heure. Lentretien aura comme objectif de relever des informations autour de la gestion dinformation afin den faire ensuite une synthse. Vous serez maximum trois personnes de profils probablement diffrents. 12 La bonne prparation de cet entretien par vos soins permettra un change de qualit.
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1 day per person per 50 pages of documentation to be read

This point is critical to facilitate a thorough comprehension of the context!

Troisime tape : Le compte rendu

Le compte-rendu vous sera envoy aprs lentretien avec le rsultat de nos changes. Vous trouverez une liste de points qui

1 day per consultant for meeting coordination (management committees, etc)

auront t traits. Il est probable que tout ce qui a t dit ne figure pas, car le compte-rendu vise tre synthtique. Toutefois, il vous reviendra la responsabilit de valider ce compte-rendu et si un point particulier mrite dtre indiqu, nhsitez pas demander rajouter une information spcifique.

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Fiscal Archiving Strategy 2008 - Capgemini - All rights reserved 13

Fiscal Archiving Strategy: The organizational aspects

Constraints can be functional or technical, but they are also organizational All of the constraints gathered are assembled in a requirements document internal and external to archiving
Deciding factors for the flow Deciding factors for the flow

Entities Risque Risque Processes People Applications Flow

Legal demands Legal demands Expected service levels Expected service levels Volume of data Volume of data Format of data sources Format of data sources Format of output Format of output Application source Application source Criticality of information Criticality of information Frequency of archiving Frequency of archiving

Risque Risque Archive Flow

Organizational Functional Technical

Archiving

Nature of impact

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Fiscal Archiving Strategy: The selection of an archiving solution

The requirements gathered via the clauses and the interviews are assembled into a Requirements Document and a Request for Proposal (RFP)
Requirements Doc RFP

Internal audience
Analysis of possible solutions in a spreadsheet format Presentation of the information for the defense of a proposal Presentation summary document provided as needed
Links

External Audience

Below, several screenshots of typical documents supplied with this method:

2 In-house knowledge of the solution
operations purposes) 1 Archive structure complexity Package is known to Euroclear employees (for custom, maintenance

Package involves fewer packages to install and configure

Category
ADMINISTRATION CAPTURING RECORDS ACCESS LONG TERM PRESERVATION STORAGE MANAGEMENT SECURITY and INTEGRITY AVAILABILITY RECOVERY PERFORMANCE OPERATION INTERVENTION COMPLIANCE MONITORING INTEGRATION RELEASE MANAGEMENT DEPLOYMENT Company background & references Implementation Support et maintenance Pricing Overall response quality
Control (have to be equal to 100%) =

Weightin Maximu g m score 8% 8% 8% 8% 8% 5% 3% 4% 4% 2% 4% 5% 3% 6% 2% 2% 3% 3% 3% 8% 3%

100%

IBM 0,32 0,30 0,26 0,26 0,27 0,00 0,05 0,04 0,10 0,01 0,00 0,15 0,06 0,16 0,02 0,06 0,00 0,05 0,00 0,00 0,09
IBM 1,42 0,66 0,14

EMC 0,36 0,22 0,34 0,29 0,31 0,16 0,12 0,19 0,14 0,09 0,16 0,21 0,11 0,23 0,10 0,09 0,00 0,08 0,00 0,00 0,11
EMC 1,50 1,60 0,18

MOEBIU S 0,35 0,34 0,29 0,34 0,27 0,15 0,12 0,17 0,18 0,09 0,18 0,19 0,12 0,23 0,09 0,10 0,00 0,10 0,00 0,00 0,11
MOEBIU 1,60 1,62 0,20

Conclusions of analysis - Mobius is unknown to Euroclear

Functional view
1,65 1,60 1,55 1,50 1,45 1,40 1,35 1,30 IBM EMC MOEBIUS

+ EMCs Documentum suite is Both solutions are workable against the Euroclear requirementsalready in place at Euroclear
Here are the differentiators :

MOBIUS

EMC

Funct A = Funct B = Funct C = Funct D = Funct E = Nfunct A = Nfunct B = Nfunct C = Nfunct D = Nfunct E = Nfunct F = Nfunct G = Nfunct H = Nfunct I = Nfunct J = Nfunct K = Company Background'!A Implementatio n Support et maintenance'! Pricing!A1 Overall response

0,40 0,40 0,40 0,40 0,40 0,25 0,15 0,20 0,20 0,10 0,20 0,25 0,15 0,30 0,10 0,10 0,15 0,15 0,15 0,40 0,15

Technical view
2,00 1,50 1,00 0,50 0,00 IBM EMC MOEBIUS

+ Mobius manages all archives elements as identical items, Criteria leveraging a single module for all 0 - Functional and technical evaluation information assets
1 - Archive structure complexity 2 - In-house knowledge of the solution 3 - Platform agnostic (HW & SW) 4 - Integrated access control (security) Confidential

MOBIUS

+ Development, administration Archive elements are and operations managed by 3 different skills are already MOBIUS EMC available. modules
-

EMC

? + Procedures and best DiskXtender for files practices are EmailXtender for email already ? available. Documentum for documents

Global score view

0,25 0,20 0,15 0,10 0,05 0,00 IBM EMC MOEBIUS

? This will lead to additional complexity when trying to ? recover Archive contents ? ?

5 - Fewer expected bespoke developments

Confidential

Full score view

Global
4,00 3,50 3,00 2,50 2,00 1,50 1,00

Total Weignted score by Functional Technical Global

Repartitio Max Score 40% 2,00 40% 2,00 20% 1,00

Technical

Functional

Confidential

Final Weighted Score =

Total max
5,00

IBM

EMC

MOEBIU S

0,50 0,00 IBM EMC MOEBIUS

2,21

3,29

3,42

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Fiscal Archiving Strategy: Selecting an archiving solution

Back to summary
PLEASE REFER TO SCORING CRITERIA AT THE BOTTOM OF THE PAGE

RFP Scoring Sheet (Olga Archiving V32)

ADMINISTRATION
IBM
Category Weighted Score Comments

RFP QN REF

ADMINISTRATION
Subcategory

Weighting

8%

3,94
Subcategory Weighted Score Pros(+) Cons(-) Risks(!) Questions(?)

Subcategory Subcategory Weighting Score

What are the possibilities / limitations in defining FR 1.1 a classification scheme (see terms in section 1.1) for the archive? At which levels in the classification scheme (class, file, record) is it possible to define FR 1.2 metadata? Which metadata are provided as standard? What are the limitations for userdefined metadata?

3%

0,15

+ ! ? + -

6%

0,30
! ? + Clarify what metadata is standard and what are user-definable.

At which levels in the classification scheme and FR 1.3 how retention schedules can be defined?

4%

0,20
! ? + ! ?
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Describe how the archive could be configured (e.g. retention policies) taking into account the FR 1.4 different business documents, country specific regulations, etc...?

7%

0,35

Fiscal Archiving Strategy: Expected gains ?

Evaluation of the average cost of an audit
People involved in the audit Degradation of performances for Production applications Calculation of the storage cost (rapid support)
Calculation of the cost of partially existing solutions

Evaluation of the potential negative impact

Reevaluation of the turnover calculate with a coefficient Tax increase of 100% Calculation based on the fiscal administration mean Calculation based on the companys history

Cost of risk = Cost of coverage = Potential gain =

Cost of audit + Occurrence x cost of remedy Cost of archiving project Cost of risk Cost of coverage

The figures are calculated using the data supplied by the fiscal administration
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Fiscal Archiving Strategy: The target

The target solution consists of 3 axis and potentially 3 types of tools
Databases Handling Documentation

Regulatory data and documents

Implementation environment completes the handling of accounting

Documentation of accounting handling

Archiving Module

Configuration Management Unique foundation for data preservation

Documentation Management

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Fiscal Archiving Strategy: The target

The complete set of deliverables for the archiving strategy methodology:
All of the deliverable types for the proposal, including the evaluation of the ROI for the project The information proprietary to your environment (interview reports, selection of evaluation criteria,

weighting used for evaluation, )

The projects summary presentation file

The background documentation associated with the proposal:

All of the reference texts used Best Practices gathered and applied

The implementation plan for the chosen solution with all of the options integrated into the package
The service integration proposal The software proposal The third party archiving proposal
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Fiscal Archiving Strategy: The Capgemini approach

The pattern of the deliverables represents their dependencies. The duration for each deliverable and phase varies per project. Capgemini supplies a template for each deliverable in French and English.
Pre-scoping

ESS
Validation

Requirements Requirements gathering gathering

HLBR HLSR

An average effort of 100 person days

Obligatory Optional

Selection of the Selection of the software solution software solution

Elaboration of functional, technical, and organizational requirements

Validation

Validation

Analysis and design Analysis and design of the solution of the solution

HLTD HLTLS

HLFG

MSA

Implementation plan and Implementation plan and evaluation of the project cost evaluation of the project cost

PQP

Risk Analysis

BC Memo

Copyright Capgemini 2008 ECM / BIM Team Copyright Capgemini 2008 ECM / BIM Team
Fiscal Archiving Strategy 2008 - Capgemini - All rights reserved 20

Validation

Implementation Plan

Business Case

Validation

HLRP

DRP

Validation

RFI

RFI eval.

RFP

RFP eval.

Fiscal Archiving Strategy: Summary A. Leverage the Archiving Requirements Matrix to identify applicable regulations B. Analyze your context via interviews to complete the vision C. Leverage the Archiving Requirements Matrix to generate :
A. Requirements documents, B. Request For Information / Request For Proposals.

D. Leverage Capgemini tools to launch your archiving initiative faster

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How can Capgemini help implement an Archiving Platform ? Capgemini provides expertise in the design of Archiving platforms Capgemini is a leading system integrator with strong capabilities on :
SAP, Oracle Applications, Siebel, Databases, Document management systems

Every single vertical applications will have archiving needs in the future
Connectors & product expertise will be key success factors for Archiving projects

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How can Capgemini help implement an Archiving Platform ? An example with a SAP FI / CA implementation
Main SAP FI tables that require archiving

Main FI-CA objects :

FI_DOCUMNT FI_BANKS FI_MONTHLY FI_SCHECK FI_PAYRQ FI_ACCOUNT FI_ACCRECV FI_ACCPAYB AM_ASSET AM_STEUER

Accounting documents Primary banking data Monthly balance reports for customers, providers, accounts Pre-numbered cheques Payment requests Primary general accounting data Primary customer accounting data Primary provider accounting data Primary data for assets and transactions Order tables FI_SL_DATA, FLC_OBJECT, FM_DOC_FI, TRTM_TRANS

FI_MKKDOC FI-CA documents FI_FICA Contract accounts FI_MKKPAYL Payment lots FI_MKKRET Refused lots FI_MKKREHI, FI_MKKDUNN, FI_MKKPCR, history tables

And also

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How can Capgemini help implement an Archiving Platform ? Sample of raw data analysis & capacity planning for SAP Archiving needs
Table DFKKOPK DFKKOP DPAYH DPAYP DFKKKO Table DFKKOPK DFKKOP DPAYH DPAYP DFKKKO Table DFKKOPK DFKKOP DPAYH DPAYP DFKKKO Indexes 2 7 4 1 4 Indexes 2 7 4 1 4 Indexes 2 7 4 1 4 Table size 1.940.984 380.386 274.393 168.789 114.652 Table size 970.492 190.193 137.196 84.395 57.326 Table size 323.497 63.398 45.732 28.132 19.109 Index size 168.944 56.913 36.675 13.256 47.463 Index size 84.472 28.458 18.338 6.628 23.732 Index size 28.158 9.487 6.113 2.209 7.911 DB Disk (MB) (36 month) 2.109.928 437.299 311.068 182.045 162.115 DB Disk (MB) (18 month) 1.054.964 218.651 155.534 91.023 81.058 DB Disk (MB) (6 month) 351.655 72.885 51.845 30.341 27.020 DB Disk (12 month) 703.309 145.766 103.688 60.682 54.038 DB Disk (12 month) 703.309 145.766 103.689 60.682 54.038 DB Disk (12 month) 351.655 72.885 51.845 30.341 27.020 X X X X Arch. available X Arch. available X X Arch. available X X

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How can Capgemini help implement an Archiving Platform ? Sample of raw data analysis & capacity planning for SAP Archiving needs
Report
General FI accounting book General FI Balance Compact FI object log FI object log RMCA object log Generic tax VAT on inbound cash flows VAT declaration VAT base check Refused payments Access to DB ? Archive access M/Y

Transaction
S_ALR_87012282 S_ALR_87012277 S_ALR_87012289 S_ALR_87012287 FPS_RFKKBELJ00 N/A F.38 S_P00_07000111 N/A N/A

Report
RFSOPO00 RFSSLD00 RFBELJ00 RFBELJ10 RFKKBELJ00 FKK_GENREP01 RFUMSV25 RFUMSV00 ZFCR0002 ZFCR0001

Description (in french)

Postes individuels compte gnral Soldes cptes gn. Journal compact des pices Journal des pices Journal des pices Reporting taxe gnrique Virement de TVA sur encaissements Dclaration pralable de TVA sur CA Contrle des Bases TVA Etat li aux Rejets de Paiement

X X X X X X X X X X X

Y Y Y Y Y M M M M M

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Providing a complete Third Party Archiving service out-of-the-box Capgemini has designed a standard / out-of-the-box archiving web service Software & storage technology are provided by EMC Capgemini Technology Services deliver :
Consulting services on Archiving issues, Integration and connectors between your vertical applications and our platform

Capgemini Outsourcing Services deliver :

Platform hosting, Capacity planning, Platform operation, Platform support & helpdesk.

Capgemini can deliver a all-in-one archiving package from study to hosting

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Providing a complete Third Party Archiving service out-of-the-box Archiving service logical view and model mapping

Fiscal Archiving Strategy 2008 - Capgemini - All rights reserved 27

Large Financial Institution : Selection of a strategic solution for legal archiving

One of the world's largest settlement system for securities transactions, covering both bonds and equities internationally and domestically.

Considerations for the client

Move towards an IT infrastructure based on a data center organizational Move towards an IT infrastructure based on a data center organizational model in order to optimize costs by decommissioning certain solutions in model in order to optimize costs by decommissioning certain solutions in place place The strategic archiving should offer a unique platform available to the suite The strategic archiving should offer a unique platform available to the suite of applications. The platform should be put into place gradually considering of applications. The platform should be put into place gradually considering the archiving projects piloted by the Business the archiving projects piloted by the Business

Technical environment
Mainframe IBM Mainframe IBM Unix Unix Windows Windows

Key success factors

Selection of a solution :: Selection of a solution Suitable for the entire group taking into account local legislative Suitable for the entire group taking into account local legislative requirements requirements Adaptable according to the considerable on-going increase in the volume of Adaptable according to the considerable on-going increase in the volume of data to be archived data to be archived

Solution proposed and results obtained

Selection of a global archiving solution (software and hardware) Selection of a global archiving solution (software and hardware) Proposition of an implementation project for a pilot site with an initial Proposition of an implementation project for a pilot site with an initial custody application (application to administer client deposits) custody application (application to administer client deposits) The assignment consisted of: The assignment consisted of: The formalization of the functional requirements documents containing The formalization of the functional requirements documents containing requirements based on interviews as well as the strategic vision of the requirements based on interviews as well as the strategic vision of the enterprise enterprise The preparation and distribution of a Request for Proposal, the The preparation and distribution of a Request for Proposal, the management and analysis of responses to the RFP, and the proposal management and analysis of responses to the RFP, and the proposal of a selection of a selection The formalization of costs, planning, and organization of the project to The formalization of costs, planning, and organization of the project to implement the pilot site implement the pilot site

Key figures
Project duration :: 4 months, 210 person days Project duration 4 months, 210 person days Geographical diversity :: 4 countries were involved in the legal archiving: Geographical diversity 4 countries were involved in the legal archiving: Belgium, France, the Netherlands, and Great Britain Belgium, France, the Netherlands, and Great Britain Volume: several hundred terabytes. Volume: several hundred terabytes.

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Our approach to ECM projects: A modular methodology

Our targeted involvement during the conceptualization constitutes a gauge of success in the promotion of your project Consulting Phase : Scoping, Audit, Diagnostics, Prototyping Project Phase

Requirements Analysis
Requirements both functional and technical

Audit et diagnostics
Audit report and recommendations

Management Technical Expertise Integration

Scoping

Calculation of ROI
Summary to management / Business plan

Assistance in choosing a solution

Portfolio of choices

Performance Indicators
Dashboard and managing

Assistance with kick-off

Project plan and action items list

Change Management
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Our approach to ECM projects: Our value-added consulting proposal

Our services are pre-packaged per functional offer adapted to your situation Each proposal offers a set of deliverable types (Presentation of the proposal, contextual documentation repositories, deliverable types, client references,) The list of our proposals :
Sharing of content repositories / Industrialization of Archiving of emails Positioning of experts Localization of a Web site Library management tools Creation of an editorial charter Creation of a translation hub Training of contributors Legal archiving ECM & Pharmaceuticals

Web initiatives
Migration of unstructured data Definition of an architecture to support the content Audit of production documentation Management of product catalogues (PIM) Definition of a repository for the Master Data (MDM) Implementation of a paperless process Maintenance of SEVESO documentation

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Questions and answers YOUR QUESTIONS ARE WELCOME !

Your contact for NETHERLANDS :
Rik Kop rik.kop@capgemini.com Manager for ECM Activities Capgemini NETHERLANDS +31 6 461 718 48

Your contact for UNITED KINGDOM :

Lee C. Smith lee.c.smith@capgemini.com Manager for EMC Activities Capgemini UK +44 870 238 29 50

Your contact for BELGIUM :

Yannick Muriat yannick.muriat@capgemini.com Manager for ECM Activities Capgemini BELGIUM +32 4 970 533 60

COME VISIT US AT BOOTH 27

Your contact for FRANCE AND ALL OTHER TERRITORIES :

Pascal Simons pascal.simons@capgemini.com Manager for ECM Activities Capgemini FRANCE +33 6 76 75 90 79
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