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LCCI International Qualifications

Operations Guide for Centres 2010/2011

www.lcci.org.uk

I am delighted to be able to introduce this years LCCI International Qualifications Operations Guide as it sets out a number of important improvements to both the range and administration of our international qualifications. I am particularly pleased that we are introducing a number of new examinations and modernising existing ones, to strengthen our range of bookkeeping, business administration and English language qualifications. We have also simplified the structure and coverage of our Diplomas so that they are easier to understand and give learners the opportunity to qualify over a longer period of time. A list of the new qualifications is on page 2 and the new Diploma structure is set out on pages 17 to 21. We are also keen to make our qualifications more accessible and this will be achieved in the following ways: n The 23 qualifications which attract the largest number of entries will, in future, be available through all three world series sittings in April, June and November of each year, as well as through On Demand sittings (see our new timetable on pages 7 to 10) All other LCCI examinations will be available through On Demand sittings

I also wanted to take this opportunity to remind you of the extensive background information and materials to support tutors and students that are now available through the LCCI website. The site received a major upgrade during April and new features are being added on a regular basis. All of this information is available free of charge. Finally, if your students are not already using the new range of book-keeping and accounting Passport to Success books published by EDI, and the English for Business Testbuilders books published by Macmillan then do ask for more information from your local LCCI contact or contact the team here at Head Office. The books have been very well received as a positive contribution to student success rates and the full range is detailed on the qualification pages within this guide. All these developments reflect our commitment to continually update and modernise LCCI qualifications to meet the ever changing needs of our education and training provider partners, students and employers around the world. Our development programme will continue throughout 2010/11. I know that you value the benefits of being approved as an EDI registered centre and I am sure that you all agree that the annual centre registration fee reflects exceptionally good value for money. I look forward to meeting as many of you as possible during the course of the year when I am out and about visiting centres and presenting LCCI certificates and medallions. Yours sincerely.

These new arrangements will ensure even greater consistency in our worldwide standards, simplify administration arrangements and free up resources to focus on further developments. These changes also reflect increasing demand from our markets for the flexibility On Demand sittings offer: to fit in with the timing of teaching programmes, allow for re-takes or to enable students to build up the component requirements to qualify for a Diploma. These are important developments in the range, content and quality of our qualifications which tutorial staff will want to study carefully. Our local agents and representatives will be ready to answer any questions you may have or, alternatively, you can contact us direct with any questions through the Ask the Experts email link at www.lcci.org.uk. The operational implications of these new arrangements are limited but should help make examinations administration more straightforward.

Nigel Snook Chief Executive

www.lcci.org.uk

Key Information and Guidance


New for 2010 Support for centres Registering candidates for World Series examinations Sittings Registering candidates for On Demand examinations World Series sittings timetable Language Qualifications Financial and Quantitative Qualifications Business, Administration and IT Qualifications Marketing and Customer Service Qualifications Diploma Qualifications Subject Codes 2 3 4 6 7 11 13 15 16 17 22

www.lcci.org.uk

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New for 2010


World Series Sitting
23 qualifications are now available in all three World Series sittings in April, June and November.

On Demand Assessments and Examinations


All LCCI International Qualifications examinations and assessments are now available On Demand, providing even greater flexibility for both learners and centres administration processes.

New Qualifications
19 new qualifications have been added to the LCCI International Qualifications portfolio:

Language Qualifications: see page 11


n n Award in English for Accounting, Level 3 JETSET, Level 7

Financial and Quantitative Qualifications: see page 13


n n n n n n n n n Certificate in Book-keeping and Accounts (IAS), Level 2 Award in Professional Ethics in Accounting and Finance, Level 3 Award in Principles of Auditing, Level 3 Award in Principles and Practice of Costing, Level 3 Award in Preparing Financial Statements for a Sole Trader, Level 3 Award in Understanding Financial Statements, Level 3 Award in Computerised Book-keeping Skills, Level 2 Award in Computerised Accounting Skills, Level 3 Award in Principles of Credit Management, Level 2

Business Administration and IT Qualifications: see page 15


n n n n Award in Measuring and Improving Business Performance, Level 3 Award in Introduction to Business Strategy and Planning, Level 3 Certificate in Business Principles and Practice, Level 2 and Level 3 Certificate in Business Administrative Principles and Practice, Level 1, Level 2 and Level 3

Marketing Qualifications: see page 16


n Certificate in Travel and Tourism, Level 1

New Diploma Qualifications Structure: see page 17


The new LCCI Diploma Qualifications structure is set out on pages 17 to 21. There are now three categories: Specialised Diplomas, Group Diplomas and Diplomas. In addition there are 5 new Diploma qualifications available for 2010. n n n n n Specialised Diploma in Accounting and Finance, Level 3 Specialised Diploma in Managerial Accounting, Level 3 Specialised Diploma in Cost Accounting, Level 3 Specialised Diploma in Business Management and Accounting, Level 3 Diploma in Travel and Tourism, Level 1

www.lcci.org.uk

Support for centres


Everyone at EDI is committed to providing expert advice, guidance and support to all of our centres. We have continued to invest in developing our service offer and have further expanded our international operations to ensure that we continue to support you in the marketing, administration and delivery of LCCI International Qualifications.

As an EDI registered centre you have access to a range of free services:


Dedicated Customer Support and Customer Enquiries teams trained to deal with specific and general enquiries User-friendly Centre Administration area on the website where you can access necessary administration forms and documents Fast access to examination results through our website www.lcci.org.uk

In-country support through our local offices and representatives worldwide

DVD

Marketing support and promotional materials to help you promote your centre

Recognition of your centre and your students achievements through LCCI Medallions awarded to top scoring students throughout the world Bi-monthly centre newsletter to provide you with information and advice on any changes and qualification developments

Free of charge syllabuses, sample papers, past papers, model answers, teachers' toolkits, support packs and annual qualification reviews on our website www.lcci.org.uk

EDI offers an extensive range of books to support students learning and examination preparation. We have recently launched two new ranges of students workbooks; Passport to Success and Macmillan Testbuilders. Both ranges are written in easy to read language and have many student-friendly features such as highlighted helpful tips, chapter summaries and extensive exam-style practice questions. Detailed information on all books available to support LCCI qualifications can be found at the end of each section throughout this guide.

www.lcci.org.uk

Registering candidates for World Series examinations sittings


The Series examination requisition form and template spreadsheet are available from www.lcci.org.uk.
Steps to Submitting World Series Exam Entries To submit entries for World Series examinations you must complete and email BOTH of the items listed below (before the Series closing date). Series Exam Requisition Form Series Entry Spreadsheet Entries must be submitted via email to centresupport@ediplc.com by the series closing date. Closing Dates The closing date for registration is: November World Series sittings 2010: 24 Sept 2010 April World Series sittings 2011: 19 Feb 2011 June World Series sittings 2011: 15 April 2011 November World Series sittings 2011: 23 Sept 2011 Completing the Series Exam Requisition Form This form is for you to enter your purchase order reference, centre details and order quantities. Download the relevant Series Exam Requisition Form from the Centre Login area of www.lcci.org.uk or contact Centre Support. Completing the Series Entries Spreadsheet The Series Entries Spreadsheet provides all candidate registration details required by EDI. Create spreadsheet exactly as outlined in the example and notes below (amended spreadsheets will not be accepted) Even if there is no information entered, the columns must not be deleted Dates must be entered dd/mm/yyyy All fields are mandatory except National ID and Middle Name Input text in BLOCK CAPITALS Save the spreadsheet as a CSV (tab delimited) file

Centre Code
A 1
2

Subject Code
C Subject Code
ASE3025

B Award
ASEHGDMAR

D Exam Date
14/11/2006

E NATIONAL ID
98751369

F First Name
JOHN

G Middle Name
EDWARD

H Last Name
PETERSON

I Birth Date
07/08/1989

J Gender
M

Customer
HSID888

Award Code

General Notes All registrations for English for Business / English for Commerce subjects must be made using the diploma code (ASEPENGFB, ASEENGFB/C, ASEIENGFB/C, ASEHENGFB/C, ASEDENGFB/C) Subject Codes A detailed list of all subject codes can be found on pages 22 to 25.

www.lcci.org.uk

Regional Arrangements In some countries registration closing dates may differ from the dates set by EDI. Regional administration by a national office or Coordinating Authority may also incur a small additional fee. Please check with your national office or Coordinating Authority where appropriate to determine regional registration deadlines and any additional fees. Optional Speaking and Listening tests Additional components to exams (English for Business: EfB Speaking, Listening, etc) must be explicitly stated when ordering the main component (EfB Reading and Writing). These tests are not scheduled and must be held on any date BEFORE the main component so that they can be sent to EDI together with written examination scripts. It is recommended that dates for Speaking and Listening Tests are not set more than one week before the EfB Reading and Writing examinations, allowing sufficient time for papers to arrive. Results cannot be issued until Speaking and/or Listening results have been received. All examinations should be conducted in accordance with the Examination Guide for LCCI Centres, which is available on the LCCI website. EDI reserves the right to conduct random visits of examinations and retains the right to withhold results or suspend sessions in the event of malpractice. Submission of Entries All candidate entries must be submitted via email on an Excel spreadsheet and accompanied by a Series Requisition Form. The Series Requisition Form is available on the website, www.lcci.org.uk or from the Centre Support telephone +44 (0)8700 818 008 or by emailing centresupport@ediplc.com. Entries received late or incorrectly completed may result in their delay or possible rejection. All entries submitted to EDI will be confirmed via e-mail within 1 week of the entry closing date, if you have not received confirmation by this time please contact us immediately. For support in completing your Series exam entries, please contact Centre Support on + 44 (0) 8700 818008 or email centresupport@ediplc.com

www.lcci.org.uk

Registering candidates for On Demand examinations


When registering candidates for On Demand examinations please complete the appropriate requisition form which can be found in the Examination Requisitions and Timetables area of the LCCI website www.lcci.org.uk:

For On Demand examinations (excluding CertTEFL, Practical ICT Skills and candidates wishing to register for full diploma) please use the On Demand Requisition Form and On Demand Candidate Entry Spreadsheet* Please complete one requisition form and one entry spreadsheet per subject code Please ensure you clearly identify where optional units are required (i.e. Speaking and/or Listening options for English for Business, Speaking option for JETSET) For Practical ICT please use Practical ICT Skills Requisition Form and Practical ICT Skills Candidate Entry Spreadsheet* Please complete one requisition form and one entry spreadsheet per subject combination For candidates wishing to register for a full Diploma please use the Diploma Requisition Form and On Demand Candidate Entry Spreadsheet* Please complete one requisition form and one entry spreadsheet per Diploma qualification combination For CertTEFL please use On Demand Requisition form for CertTEFL clearly noting the course start and course end dates Please complete one requisition form per course *The format of the candidate entry spreadsheets must not be amended from the template provided. Mandatory information is highlighted with an asterisk (*). Fields not marked as mandatory can be left blank but must not be deleted.

n n n n n n n n

Requisition forms should be submitted to EDI (centresupport@ediplc.com) for processing a minimum of 4 weeks before the first examination date requested for paper-based examinations. For on screen examinations (where available) a period of 10 working days notice is required All registrations will be confirmed by e-mail providing a copy of the Invigilator Declaration and Attendance Report for checking. Please note that scripts from unregistered candidates will not be accepted so you must check that the registration has been correctly processed before the despatch of materials. Any amendments must be notified to EDI as soon as possible quoting your Centre Code, Order Number(s) and Candidate Name(s) / Number(s) and requested amendment(s) Materials despatch is processed 12 calendar days prior to the examination date and once this has been actioned no amendments or additions can be accepted Materials should arrive at the registered centre address 5 working days before the examination is scheduled to take place. If materials have not been received by this time please contact centresupport@ediplc.com / +44 (0)8700 818008 immediately

n n

www.lcci.org.uk

World Series Sittings Timetable

November World Series sittings 2010: Monday 8 November Monday 22 November 2010
Level 1
Written English for Tourism Public Relations Spoken English for Tourism Marketing Text Production Spoken English for Tourism Business Administration Business Practice Business Calculations Business Administration Business Statistics English for Business Customer Service Audio Transcription Financial Accounting Financial Accounting (IAS) Commercial Calculations English for Business Book-keeping Business Practice Text Production English for Business Advertising Advanced Business Calculations Business and Industrial Administration Book-keeping and Accounts Principles and Practice of Management Text Production Business Administration Selling and Sales Management Accounting Accounting (IAS) English for Business Audio Transcription Public Relations Business Statistics Management Accounting Cost Accounting Written English for Tourism Marketing Cost Accounting Customer Service -

Date

Preliminary Level

Level 2

Level 3

Level 4

Mon 8 Nov

English for Business

Tue 9 Nov

Wed 10 Nov

Thu 11 Nov

Fri 12 Nov

Mon 15 Nov

Wed 17 Nov

Thu 18 Nov

www.lcci.org.uk

Fri 19 Nov

Mon 22 Nov

9 97

Please note; Tuesday 16 November has been identified as a primary holy day so examinations have not been scheduled for this date.

108
Level 1
Book-keeping Business Statistics Marketing English for Business Selling and Sales Management

World Series Sittings Timetable

April World Series sittings 2011: Wednesday 6 April Tuesday 12 April 2011

Date

Level 2

Level 3

www.lcci.org.uk
Marketing Text Production Cost Accounting Business Practice English for Business Business Calculations Accounting Accounting (IAS) Text Production English for Business Book-keeping and Accounts Business Administration Advanced Business Calculations Public Relations Business Administration Business Statistics Advertising Management Accounting

Wed 6 April

Thu 7 April

Fri 8 April

Mon 11 April

Tue 12 April

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World Series Sittings Timetable

June World Series sittings 2011: Wednesday 1 June Wednesday 8 June 2011

Date
Book-keeping Business Statistics Marketing Marketing English for Business Business Calculations Text Production Cost Accounting English for Business Selling and Sales Management

Level 1

Level 2

Level 3

Wed 1 June

Thu 2 June

Business Practice / Business Principles and Practice Accounting Accounting (IAS) Text Production English for Business

Fri 3 June

Tue 7 June Business Administration /

Book-keeping and Accounts

Advanced Business Calculations Public Relations Business Administration / Business Administrative Principles and Practice Advertising Management Accounting

Business Administrative Principles and Practice

www.lcci.org.uk
Business Statistics

Wed 8 June

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Please note; Monday 6 June has been identified as a National holiday so examinations have not been scheduled for this date.

12 10
Level 1
Book-keeping Business Statistics Marketing English for Business Selling and Sales Management

World Series Sittings Timetable

November World Series sittings 2011 : Monday 7 November Friday 11 November 2011

Date

Level 2

Level 3

www.lcci.org.uk
Text Production Marketing Cost Accounting Business Principles and Practice English for Business Business Calculations Accounting Accounting (IAS) Text Production English for Business Book-keeping and Accounts Business Administrative Principles and Practice Advanced Business Calculations Public Relations Business Statistics Advertising Management Accounting

Mon 7 Nov

Tue 8 Nov

Wed 9 Nov

Thu 10 Nov

Business Administrative Principles and Practice

Fri 11 Nov

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Language Qualifications
LCCI International Qualifications cover a comprehensive range of English language qualifications, which include General English, proficiency tests and Business English aligned to the Common European Framework (CEF).

New for 2010


Qualification
Award in English for Accounting

Level
Level 3

Availability
On Demand

Description
This qualification is intended for candidates who work or intend to work in an accounts related function in their native language, and wish to develop and demonstrate their understanding and abilities to use key book-keeping and accounting vocabulary and terminology in English at CEF B2 (Vantage) level. JETSET Level 7, CEF C2, is designed for candidates wishing to take their knowledge and ability of the English language in reading, writing, listening and speaking to the highest level. The Common European Framework of Reference for Languages (CEFR) description of the C2 level describes candidates as being able to understand with ease virtually everything heard or read. They can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation. They can express themselves spontaneously, very fluently and precisely, differentiating finer shades of meaning even in the most complex situations.

JETSET

Level 7

On Demand

Other Language Qualifications


Qualification
English for Business (EfB) English for Commerce (EfC) English for Tourism (EfT) English Language Skills Assessment (ELSA) Foundation English Language Skills Assessment (FELSA) First Certificate for Teachers of Business English (FTBE) JETSET Practical Business English (PBE) Spoken English for Industry and Commerce (SEFIC) EDI Certificate in Teaching English as a Foreign Language (CertTEFL) German for Business Foundation to Level 7 Introductory Preliminary to Level 4 Level 4 Preliminary to Level 3 Introductory

Level
Preliminary and Level 4 Level 1 to Level 3 Level 1 to Level 3 Level 1 and Level 2

Availability
On Demand World Series and On Demand On Demand On Demand On Demand On Demand On Demand On Demand On Demand On Demand On Demand On Demand

For a detailed description of each of these qualifications visit www.lcci.org.uk See the next page for information about Language qualification work books for students

www.lcci.org.uk

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Books for Students


Workbooks available to support our range of LCCI Language qualifications include: Passport to Success n Passport to Success: JETSET

Available to order from your local agents or from www.lcci.org.uk Macmillan Testbuilders n n n Macmillan Testbuilders: LCCI English for Business Level 1 Macmillan Testbuilders: LCCI English for Business Level 2 Macmillan Testbuilders: LCCI English for Business Level 3

Available to purchase at www.macmillanenglish.com and other major stockists EDI also has a range of 'How to Pass' course books, covering the majority of our qualifications; these are available to order from your local agent or from our website www.lcci.org.uk

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www.lcci.org.uk

Financial and Quantitative Qualifications


The LCCI International Qualifications portfolio of Financial and Quantitative subjects prepare students for employment, university or progression to professional qualifications.

New for 2010


Qualification
Certificate in Book-keeping & Accounts (IAS)

Level
Level 2

Availability Description
On Demand This qualification, which is based on the International Accounting Standards, further develops candidates' understanding of the accounting principles for recording business transactions, as well as their ability to prepare and interpret accounts for different types of businesses. They are suitable for candidates working or intending to work in a role that involves maintaining financial records and preparing final accounts. This qualification introduces candidates to the importance of the ethical duties of an accounting professional. It develops their knowledge and understanding of the framework and principles of ethical behaviour in accounting and how these are applied in the work environment. The qualification is suitable for candidates pursuing a career in accounting or those who currently work in accounting and finance related roles. This qualification develops candidates understanding and application of basic auditing techniques. It introduces the auditors role and their limitations and includes concepts such as organisation risk and the principle of materiality. It is suitable for candidates who work or wish to work within an accounting role and for those wish to develop their own knowledge and understanding of auditing. This qualification develops candidates understanding and application of the principles of costing. It enables candidates to recognise different approaches to Cost Accounting and make informed and reasoned judgements to guide management. The qualification is suitable for candidates who wish to develop a general understanding of the use of Cost Accounting in organisations in order to broaden their career opportunities and progression. This qualification enables candidates to demonstrate their knowledge and skills in making accounting adjustments and preparing the main financial statements for a sole trader. The qualification is suitable for candidates who already have basic book-keeping skills but wish to develop and evidence their knowledge and skills at a higher level. This qualification develops candidates knowledge and understanding of financial statements and their ability to interpret the information presented using ratios. This qualification is suitable for people who are non-specialist in financial accounting but who need to understand the language and principles of financial statements in order to broaden their career opportunities or improve their career progression. This qualification develops candidates ability to use a computerised accounting system to set up company information, make journal and ledger entries, carry out stock control processes and process routine payments and receipts. Candidates for this qualification must have book-keeping and accounting knowledge and skills equivalent to the LCCI Level 2 Book-keeping and Accounts qualification. This qualification is suitable for candidates who work or intend to work in an accounting role which requires the computerised processing of daily accounting transactions.

Award in Professional Ethics in Accounting and Finance

Level 3

On Demand

Award in Principles of Auditing

Level 3

On Demand

Award in Principles & Practice of Costing

Level 3

On Demand

Award in Preparing Financial Statements for a Sole Trader Award in Understanding Financial Statements

Level 3

On Demand

Level 3

On Demand

Award in Computerised Book-keeping Skills

Level 2

On Demand

www.lcci.org.uk

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Qualification
Award in Computerised Accounting Skills

Level
Level 3

Availability Description
On Demand This qualification develops candidates ability to manage a computerised accounting system in order to provide management information. Candidates will learn how to process non-routine accounting transactions and print and analyse reports such as the Profit and Loss and Balance Sheet. Candidates for this qualification must at least have book-keeping and accounting knowledge and skills equivalent to the LCCI Level 2 Book-keeping and Accounts qualification. This qualification is suitable for candidates who work or intend to work in an advanced accounting role. This qualification will introduce candidates to the fundamental principles of credit management, and will develop their knowledge and understanding of the function of the credit management department and its role within an organisation. It is suitable for candidates who wish to develop a general understanding of credit management in order to broaden their career opportunities and progression.

Award in Principles of Credit Management

Level 2

On Demand

Other Financial and Quantitative Qualifications


Qualification
Introductory Certificate in Book-keeping Commercial Calculations Book-keeping Book-keeping and Accounts Business Calculations Business Statistics Cost Accounting Accounting / Accounting (IAS) Advanced Business Calculations Management Accounting MYOB Computerised Accounting Financial Accounting & Financial Accounting (IAS)

Level
Introductory Level 1 Level 1 Level 2 Level 2 Level 2 and Level 3 Level 2 Level 3 Level 3 Level 3 Level 3 Level 2 and Level 3 Level 4

Availability
On Demand On Demand World Series and On Demand World Series and On Demand World Series and On Demand World Series and On Demand On Demand World Series and On Demand World Series and On Demand World Series and On Demand World Series and On Demand On Demand On Demand

For a detailed description of each of these qualifications visit www.lcci.org.uk

Books for Students


Workbooks available to support our range of LCCI Financial and Quantitative qualifications include; Passport to Success n n n Passport to Success: Level 1 Book-keeping Passport to Success: Level 2 Book-keeping and Accounts Passport to Success: Level 3 Accounting

Available to order from your local agents or from our website www.lcci.org.uk EDI also has a range of 'How to Pass' course books, covering the majority of our qualifications; these are available to order from your local agent or from our website www.lcci.org.uk

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www.lcci.org.uk

Business, Administration and IT Qualifications


LCCI International Qualifications in Business, Administration and IT cover the essential business skills required for employment and progression in a modern office environment.

New for 2010


Qualification
Award in Measuring & Improving Business Performance Award in Introduction to Business Strategy & Planning Business Principles and Practice

Level
Level 3

Availability
On Demand

Description
This qualification introduces candidates to the importance of monitoring business performance and develops their knowledge and understanding of the ways in which business performance can be improved and how improvements can be measured. It is suitable for candidates who wish to develop a general understanding of business improvement techniques in order to broaden their career opportunities and progression. This qualification introduces and develops candidates knowledge and understanding of the key models and frameworks used in strategy development and planning, and how these may be applied in given situations. It is suitable for candidates who wish to develop a general understanding of strategic planning in order to broaden their career opportunities and progression. The Business Principles and Practice qualifications develop candidates' knowledge and understanding of the nature and scope of business activity and the role it plays in society. The Level 2 qualification covers topic areas such as 'business and its environment' and 'structure and operations of business', while the Level 3 covers areas such as the development of business strategy and business improvement. The qualifications are suitable for candidates who want to develop their understanding in order to improve their business career opportunities and / or academic progression. These qualifications will replace Levels 2 and 3 Business Practice. The Business Administrative Principles and Practice qualifications develop candidates' knowledge and understanding of administrative practices, procedures and standards within the office environment. The qualifications are suitable for candidates who are currently working or preparing to work in roles such as team or departmental administrators, personal assistants or professional secretaries. These qualifications will replace Levels 1 to Level 3 Business Administration.

Level 3

On Demand

Level 2 Level 3

On Demand World Series and On Demand

Business Administrative Principles and Practice

Level 1 Level 2 and Level 3

On Demand World Series and On Demand

Other Business, Administration and IT Qualifications


Qualification
Audio Transcription Business Administration Text Production Meetings Certificate in International Retail Operations Business Practice Principles and Practice of Management Business and Industrial Administration The Legal Environment Practical ICT Skills Employability Skills

Level
Level 1 to Level 4 Level 1 Level 2 and Level 3 Level 1 Level 2 and Level 3 Level 2 and Level 3 Level 2 Level 2 Level 3 Level 3 Level 3 Level 4 Level 1 to Level 3 Level 2

Availability
On Demand On Demand World Series and On Demand On Demand World Series and On Demand On Demand On Demand On Demand World Series and On Demand On Demand On Demand On Demand On Demand On Demand

www.lcci.org.uk

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Marketing and Customer Service Qualifications


LCCI International Qualifications in Marketing and Customer Service provide candidates with a broad understanding across the full range of customer-related business functions.

New for 2010


Qualification Level
Certificate in Travel and Tourism Level 1

Availability Description
On Demand This qualification develops candidates knowledge and understanding of the main components and characteristics of the travel and tourism industry as well as the different roles of people within the industry. The qualification is suitable for those taking up a study of tourism for the first time, those who intend to seek employment in travel and tourism and those who are already working in the tourism industry.

Other Marketing and Customer Service Qualifications


Qualification
Introductory Certificate in Marketing Customer Service Marketing eCommerce Internet Marketing Advertising Public Relations Selling and Sales Management Contact Centre Skills

Level
Introductory Level 2 and Level 3 Level 2 and Level 3 Level 2 and Level 3 Level 3 Level 3 Level 2 Level 3 Level 3 Level 2 and Level 3

Availability
On Demand On Demand World Series and On Demand On Demand On Demand World Series and On Demand On Demand World Series and On Demand World Series and On Demand On Demand

For a detailed description of each of these qualifications visit www.lcci.org.uk

Books for Students


EDI has a range of 'How to Pass' course books, covering the majority of our qualifications; these are available to order from your local agent or from our website www.lcci.org.uk

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www.lcci.org.uk

Diploma Qualifications
Diplomas are a combination of subjects in related fields that create a comprehensive demonstration of ability, skills and knowledge in a specific subject area.

New Diploma Qualifications Structure for 2010


EDI awards three categories of LCCI Diplomas; Specialised Diplomas Candidates are required to complete a minimum of four subjects at Level 3 within 6 months. Group Diplomas Candidates are required to complete a minimum of three subjects at Level 3 within 3 months. Diplomas Candidates are required to complete a given number of subjects at any level within 24 months.

Specialised Diplomas
Diploma title
Specialised Diploma in Accounting & Finance

Level
Level 3

Subject Combination
Mandatory Accounting or Accounting (IAS) Level 3 Business Statistics or Advanced Business Calculations Level 3 Professional Ethics in Accounting & Finance Level 3 Options (Select one from): Principles and Practice of Costing Level 3, Principles of Auditing Level 3, English for Accounting Level 3, Computerised Book-keeping Skills Level 2 or Computerised Accounting Skills Level 3, Introduction to Business Strategy and Planning Level 3, Measuring and Improving Business Performance Level 3

Specialised Diploma in Managerial Accounting

Level 3

Mandatory Management Accounting Level 3 Business Statistics or Advanced Business Calculations Level 3 Professional Ethics in Accounting and Finance Level 3 Options (Select one from): Preparing Financial Statements for Sole Traders Level 3, Measuring and Improving Business Performance Level 3, Introduction to Business Strategy and Planning Level 3, English for Accounting Level 3, Computerised Book-keeping Skills Level 2 or Computerised Accounting Skills Level 3, Understanding Financial Statements Level 3

www.lcci.org.uk

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Diploma title
Specialised Diploma in Cost Accounting

Level
Level 3

Subject Combination
Mandatory Cost Accounting Level 3 Business Statistics or Advanced Business Calculations Level 3 Professional Ethics in Accounting and Finance Level 3 Options (Select one from): Preparing Financial Statements for Sole Traders Level 3, English for Accounting Level 3, Computerised Book-keeping Skills Level 2 or Computerised Accounting Skills Level 3, Understanding Financial Statements Level 3, Introduction to Business Strategy and Planning Level 3, Measuring and Improving Business Performance Level 3

Specialised Diploma in Business Management & Accounting

Level 3

Mandatory Business Practice (or revised qualification) Level 3 Business Statistics or Advanced Business Calculations Accounting or Accounting (IAS) Level 3 Options (Select one from): Principles and Practice of Costing Level 3, Principles of Credit Management Level 2, Computerised Book-keeping Skills Level 2 or Computerised Accounting Skills Level 3, English for Accounting Level 3, Professional Ethics in Accounting and Finance Level 3

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www.lcci.org.uk

Group Diplomas
Diploma title
Group Diploma in Management Accounting Group Diploma in Business and Industrial Administration Group Diploma in Marketing

Level
Level 3

Subject Combination
Mandatory Management Accounting Level 3 Options Another two subjects from the Group Diploma pool of options*

Level 3

Mandatory Business and Industrial Administration Level 3 Options Another two subjects from the Group Diploma pool of options*

Level 3

Mandatory Marketing Level 3 Options Another two subjects from the Group Diploma pool of options*

Group Diploma in Principles and Practice of Management Group Diploma in Accounting

Level 3

Mandatory Principles and Practice of Management Level 3 Business and Industrial Administration Level 3 Options Another subject from the Group Diploma pool of options*

Level 3

Mandatory Accounting or Accounting (IAS) Level 3 Options Another two subjects from the Group Diploma pool of options*

Group Diploma in Cost Accounting Group Diploma in Public Relations

Level 3

Mandatory Cost Accounting Level 3 Options Another two subjects from the Group Diploma pool of options*

Level 3

Mandatory Public Relations Level 3 Marketing Level 3 Options Another subject from the Group Diploma pool of options*

Group Diploma in Selling and Sales Management Group Diploma in Advertising

Level 3

Mandatory Selling and Sales Management Level 3 Marketing Level 3 Options Another subject from the Group Diploma pool of options*

Level 3

Mandatory Advertising Level 3 Marketing Level 3 Options Another subject from Group Diploma pool of options*

Group Diploma pool of options


Accounting or Accounting (IAS) Advertising Advanced Business Calculations Business Administration Business and Industrial Administration Management Accounting Business Practice Marketing Business Statistics Principles and Practice of Management Cost Accounting Public Relations Customer Service Selling and Sales Management eCommerce Internet Marketing

www.lcci.org.uk

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Diplomas
Diploma title
Diploma in Foundations of Business

Level
Level 1

Subject Combination
Mandatory Book-keeping Level 1 Options Either English for Business Level 1 or English for Commerce Level 1, either Business Administration Level 1 or Commercial Calculations Level 1

Diploma in Administration

Level 1

Mandatory Business Administration Level 1 English for Business Level 1 Options (Select one from): Audio Transcription Level 1, Text Production Level 1, Practical ICT Skills Level 1

Diploma in Travel and Tourism

Level 1

Mandatory Introductory Certificate in Marketing Travel and Tourism Level 1 Options (Select one from): English for Business Level 1 or English for Tourism Level 1

Diploma in Business Studies

Level 2

Mandatory Book-keeping and Accounts Level 2 or Book-keeping and Accounts (IAS) Level 2 Business Administration Level 2 Business Calculations Level 2 Options Either English for Business Level 2 or English for Commerce Level 2. Any other two Level 2 subjects

Diploma in Computerised Accounting

Level 2

Mandatory Computerised Book-keeping Skills Level 2 or MYOB Computerised Accounting Level 2 Book-keeping and Accounts Level 2 or Book-keeping and Accounts (IAS) Level 2 Options Any other Level 2 subject

Diploma in Book-keeping and Accounts

Level 2

Mandatory Book-keeping and Accounts Level 2 or Book-keeping and Accounts (IAS) Level 2 Options (Any other two subjects from the following): Business Calculations Level 2, Business Statistics Level 2, Cost Accounting Level 2, Practical ICT Skills Level 2, English for Business Level 2, English for Commerce Level 2, Computerised Bookkeeping Skills Level 2 or MYOB Computerised Accounting Level 2

Diploma in Marketing

Level 2

Mandatory Customer Service Level 2 Marketing Level 2 eCommerce Level 2 or Practical ICT Skills Level 2 Contact Centre Skills Level 2 Mandatory Business Administration Level 2 Business Practice Level 3 or Meetings Level 2 Practical ICT Skills Level 2 Mandatory Business Administration Level 2 English for Business Level 2 Options (Choose one from): Audio Transcription Level 2, Text Production Level 2, Practical ICT Skills Level 2

Diploma in Business Administration Diploma in Secretarial Administration

Level 2

Level 2

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Diploma title
Private Secretarys Diploma

Level
Level 3

Subject Combination
Mandatory Business Administration Level 3 Business Practice or Meetings Level 3 English for Business Level 2 Options (Select one from): Audio Transcription Level 3, Text Production Level 3, Practical ICT Skills Level 3

Diploma in Business Administration Diploma in Computerised Accounting

Level 3

Mandatory Business Administration Level 3 Business Practice Level 3 or Meetings Level 3 Practical ICT Skills Level 3 Mandatory Computerised Accounting Skills Level 3 or MYOB Computerised Accounting Level 3 Accounting Level 3 or Accounting (IAS) Level 3 Options Any other Level 3 subject

Level 3

Diploma in Managerial Principles

Level 3

Mandatory Business and Industrial Administration Level 3 Principles and Practice of Management Level 3 Options Another four Level 3 subjects: Accounting or Accounting (IAS), English for Business, Advanced Business Calculations, English for Commerce, Advertising, Practical ICT Skills, Business Administration, Business Practice, Business Statistics, Management Accounting, Cost Accounting, Marketing, Customer Service, Public Relations, Selling and Sales Management, Internet Marketing, Computerised Accounting, eCommerce

Diploma in Marketing

Level 3

Mandatory Marketing Level 3 Options (Select any 3 from): Advertising Level 3, Customer Service Level 3, Public Relations Level 3, Selling and Sales Management Level 3, Contact Centre Supervisory Skills Level 3

Diploma in Business Studies

Level 3

Options (Select any 3 from): Accounting or Accounting (IAS) Level 3, Advanced Business Calculations Level 3, Advertising Level 3, Business Practice Level 3, Business Administration Level 3, Business and Industrial Administration Level 3, Business Statistics Level 3, Cost Accounting Level 3, Customer Service Level 3, English for Business Level 3 or English for Commerce Level 3, Management Accounting Level 3, Marketing Level 3, Principles and Practice of Management Level 3, Public Relations Level 3, Selling and Sales Management Level 3, Computerised Accounting Level 3 or Computerised Accounting Skills Level 3 Mandatory Principles and Practice of Management Level 3 English for Business Level 3 Meetings Level 3 Practical ICT Skills Level 3 Audio Transcription Level 4 or The Legal Environment Level 4

Executive Secretarys Diploma

Level 4

For a description of qualification levels refer to guidance at www.lcci.org.uk

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Subject codes
Language Qualifications English for Business* Preliminary Level English for Business* Level 1 English for Business* Level 2 English for Business* Level 3 English for Business* Level 4 English for Commerce* Level 1 English for Commerce* Level 2 English for Commerce* Level 3 English for Business/Commerce Listening Test Preliminary Level English for Business/Commerce Speaking Test Preliminary Level English for Business/Commerce Listening Test Level 1 English for Business/Commerce Speaking Test* Level 1 English for Business/Commerce Listening Test Level 2 English for Business/Commerce Speaking Test* Level 2 English for Business/Commerce Listening Test Level 3 English for Business/Commerce Speaking Test* Level 3 English for Business/Commerce Listening Test Level 4 English for Business/Commerce Speaking Test* Level 4 Spoken English for Tourism Level 1 Spoken English for Tourism Level 2 Written English for Tourism Level 1 Written English for Tourism Level 2 Note: * English for Business/English for Commerce Speaking Test Candidates who wish to satisfy university entry requirements for Languages should take a Speaking Test. ELSA GB versions ELSA Listening Skills ELSA Reading Skills ELSA Listening and Reading Skills ELSA Speaking Skills ELSA Writing Skills I ELSA Writing Skills II ELSA 4 Skills (Listening, Reading, Speaking and Writing 1) US versions ELSA Listening Skills ELSA Reading Skills ELSA Listening and Reading Skills ELSA Speaking Skills ELSA Writing Skills 1 ELSA Writing Skills 2 ELSA 4 Skills (Listening, Reading, Speaking and Writing 1) FELSA FELSA Listening FELSA Reading FELSA Speaking FELSA Listening and Reading FELSA Listening, Reading and Speaking First Certificate for Teachers of Business English ASY1201 ASY1401 EL20 EL23 EL21 ASY1001 ASY4GB ASY1301 ASY1501 EL10 EL13 EL11 ASY1101 ASY4US ASE5501 ASE5502 ASE5503 ASEFELB2 ASEFELB3 ASE610A ASE1044 ASE1041 ASE2041 ASE3041 ASE4041 ASE1042 ASE2042 ASE3042 ASE1244 ASE1254 ASE1241 ASE1251 ASE2241 ASE2251 ASE3241 ASE3251 ASE4241 ASE4251 ASE1143 ASE2143 ASE1043 ASE2043

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JETSET JETSET Foundation Listening and Reading (JET version) JETSET Foundation Speaking # (JET version) JETSET Level 1 Listening, Reading and Writing (JET version) JETSET Level 1 Speaking # (JET version) JETSET Level 2 Listening, Reading and Writing (JET version) JETSET Level 2 Speaking # (JET version) JETSET Level 3 Listening, Reading and Writing (JET version) JETSET Level 3 Speaking # (JET version) JETSET Level 4 Listening, Reading and Writing (JET version) JETSET Level 4 Speaking # (JET version) JETSET Foundation Listening and Reading (SET version) JETSET Foundation Speaking # (SET version) JETSET Level 1 Listening, Reading and Writing (SET version) JETSET Level 1 Speaking # (SET version) JETSET Level 2 Listening, Reading and Writing (SET version) JETSET Level 2 Speaking # (SET version) JETSET Level 3 Listening, Reading and Writing (SET version) JETSET Level 3 Speaking # (SET version) JETSET Level 4 Listening, Reading and Writing (SET version) JETSET Level 4 Speaking # JETSET Level 5 Listening, Reading and Writing JETSET Level 5 Speaking # JETSET Level 6 Listening, Reading and Writing JETSET Level 6 Speaking # JETSET Level 7 Listening, Reading, and Writing JETSET Level 7 Speaking # Practical Business English Certificate in CertTEFL Level 4 English for Accounting Level 3 German German German German for for for for Business Business Business Business Preliminary Level Level 1 Level 2 Level 3

ASEJETF ASE10145 ASEJET1 ASE10149 ASEJET2 ASE10153 ASEJET3 ASE10157 ASEJET4 ASE10161 ASESETF ASE10183 ASESET1 ASE10187 ASESET2 ASE10191 ASESET3 ASE10195 ASESET4 ASE10199 ASEJETSET5 ASE10203 ASEJETSET6 ASE10207 ASEJETSET7 ASE20065 ASE1040 ASETEFL ASE20053 ASE1007 ASE1127 ASE2127 ASE3127

Note: # Speaking Test - JETSET Speaking tests are optional elements of JETSET qualifications, and can only be ordered with the Listening, Reading and Writing papers. Financial and Quantitative Introductory Certificate in Book-keeping Commercial Calculations Level 1 Book-keeping Level 1 Book-keeping and Accounts Level 2 Book-keeping and Accounts (IAS) Level 2 Business Calculations Level 2 Business Statistics Level 2 Business Statistics Level 3 Cost Accounting Level 2 Cost Accounting Level 3 Accounting Level 3 Accounting IAS Level 3 Advanced Business Calculations Level 3 Management Accounting Level 3 Financial Accounting Level 4 Award in Professional Ethics in Accounting and Finance Level 3 Award in Principles of Auditing Level 3 ASE9911 ASE1003 ASE1017 ASE2007 ASE20050 ASE2003 ASE2009 ASE3009 ASE2017 ASE3017 ASE3012 ASE3902 ASE3003 ASE3024 ASE4502 ASE20051 ASE20060

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Financial and Quantitative continued Award in Principles and Practice of Costing Level 3 Award in Preparing Financial Statements for a Sole Trader Level 3 Award in Understanding Financial Statements Level 3 Award in Computerised Accounting Skills Level 3 Award in Computerised Book keeping Skills Level 2 Award in Principles of Credit Management Level 2 Business Administration and IT Audio Transcription Level 1 Audio Transcription Level 2 Audio Transcription Level 3 Audio Transcription Level 4 Business Administration Level 1 Business Administration Level 2 Business Administration Level 3 Text Production Level 1 Text Production Level 2 Text Production Level 3 Meetings Level 2 Meetings Level 3 International Certificate in Retail Operations (Units 1 and 2) Level 2 Business Practice Level 2 Business Practice Level 3 Principles and Practice of Management Level 3 Business and Industrial Administration Level 3 The Legal Environment Level 4 Practical ICT Skills Level 1 Certificate in Practical ICT Skills Level 2 Certificate in Practical ICT Skills Level 3 Certificate in Practical ICT Skills Practical ICT Units Level 1 Database Level 1 E-mail, Internet and IT Security Level 1 Presentation Software Level 1 Spreadsheets Level 1 Word Processing Level 2 Database Level 2 E-mail, Internet and IT Security Level 2 Presentation Software Level 2 Spreadsheets Level 2 Word Processing Level 3 Database Level 3 E-mail, Internet and IT Security Level 3 Presentation Software Level 3 Spreadsheets Level 3 Word Processing Employability Skills Level 2 Award in Measuring and Improving Business Performance Level 3 Award in Introduction to Business Strategy and Planning Level 3

ASE20059 ASE20052 ASE20056 ASE20055 ASE20054 ASE20061 ASE1004 ASE2004 ASE3004 ASE4004 ASE1027 ASE2407 ASE3407 ASE1074 ASE2074 ASE3074 ASE2304 ASE3401 ASEINTRET ASE2309 ASE3309 ASE3128 ASE3008 ASE4503 ASEPICT1 ASEPICT2 ASEPICT3 ASE1113 ASE1115 ASE1114 ASE1112 ASE1111 ASE2223 ASE2225 ASE2224 ASE2222 ASE2221 ASE3333 ASE3335 ASE3334 ASE3332 ASE3331 ASE20010 ASE20058 ASE20057

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Marketing and Customer Service Introductory Certificate in Marketing Customer Service Level 2 Customer Service Level 3 Marketing Level 2 Marketing Level 3 eCommerce Level 2 eCommerce Level 3 Internet Marketing Level 3 Advertising Level 3 Public Relations Level 2 Public Relations Level 3 Selling and Sales Management Level 3 Certificate in Contact Centre Skills Level 2 Certificate in Contact Centre Supervisory Skills Level 3 Certificate in Travel and Tourism Level 1 Diplomas Diploma in Foundations of Business Level 1 Diplomas in Administration Level 1

ASE10140 ASE2014 ASE3014 ASE2025 ASE3025 ASE2018 ASE3018 ASE3026 ASE3002 ASE2029 ASE3029 ASE3030 ASECCS2 ASECCSS3 ASE1050 DIPFOB1 ASEDBAG11 (for inclusion of Practical ICT Skills or Practical Word Processing) ASEDBAG12 (for any other subjects from options) DIPTT1 DIPBST2 DIPCOMACC2 DIPBKACC2 ASEIDIPMKT ASEDBAG21 ASEDSAGII ASEPSDG31 ASEDBAG31 DIPCOMACCO7 DIPMANPRO7 ASEHDIPMKT DIPBUSO7 ASEESDG41 DIPACC07 DIPCOSTACC07 DIPMANACC07 DIPBIAO7 DIPMARO7 DIPPPMO7 DIPPUBRELO7 DIPSSMO7 DIPADVO7 DIPAF3 DIPMA3 DIPCA3 DIPBMA3

Diploma in Travel and Tourism Level 1 Diploma in Business Studies Level 1 Diploma in Computerised Accounting Level 1 Diploma in Book-keeping and Accounts Level 2 Diploma in Marketing Level 2 Diploma in Business Administration Level 2 Diploma in Secretarial Administration Level 2 Private Secretarys Diploma Level 3 Diploma in Business Administration Level 3 Diploma in Computerised Accounting Level 3 Diploma in Managerial Principles Level 3 Diploma in Marketing Level 3 Diploma in Business Studies Level 3 Executive Secretarys Diploma Level 4 Group Diplomas Group Diploma in Group Diploma in Group Diploma in Group Diploma in Group Diploma in Group Diploma in Group Diploma in Group Diploma in Group Diploma in Accounting Level 3 Cost Accounting Level 3 Management Accounting Level 3 Business and Industrial Administration Level 3 Marketing Level 3 Principles and Practice of Management Level 3 Public Relations Level 3 Selling and Sales Management Level 3 Advertising Level 3 Accounting and Finance Level 3 Managerial Accounting Level 3 Cost Accounting Level 3 Business Management & Accounting Level 3

Specialised Diplomas Specialised Diploma in Specialised Diploma in Specialised Diploma in Specialised Diploma in

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