Communication is considered effective even when others don't respond to your message the way you want them

to. F Listening to others is also a communication skill. T People with different cultural backgrounds may not have different communication styles. F Providing practical information is an attribute of effective business communication.T Only internal communication can occur through both formal and informal networks.F A formal communication network in an organization carries ideas and information along its lines of command or hierarchical levels. T An informal communication network or grapevine tends to be most active when employees believe the formal communication network is not providing the information they need.T Globalization makes it very unlikely that you will have to communicate with colleagues or customers from other countries. F Knowledge workers are employees who specialize in acquiring, processing, and communicating information. T Organizations with "tall," multi-layered structures have better communication flow.F Corporate culture is the mix of values, traditions, and habits that give a company its atmosphere and personality.T Information overload is not a barrier to effective communication.F To develop an audience-centered approach you have to know more about the audience you are communicating with.T Constructive feedback focuses on the people involved in doing the work.F An ethical dilemma can be a choice between alternatives that may all be ethical and valid or may lie in the grey area between clearly right and wrong.T Why is effective communication important to your success in today's business environment? ALL What communication skills do employers expect employees to have?ALL How can you make your messages effective? Make them practical, factual, concise, clear, and persuasive. List all the characteristics of effective business communication.Being practical, concise, clear, objective, and persuasive What is a "grapevine"? Grapevine is an informal communication network that operates in an organization when two or more employees are in contact In which direction does communication flow in a formal communication network? Horizontal, downward, and upwarD Senders and receivers of messages usually connect through a __6_____ process. Which of the following enables you to evaluate the effectiveness of your message?Feedback Which of the following is a necessary corollary of globalization?Workforce diversity. What does a flatter organizational structure mean?A flatter organizational structure indicates fewer levels or hierarchies in the structure of an organization.

Which of the following is a barrier to effective communication? Distraction. Which of the following is something you don't need for adopting an audience-centered communicative approach?Knowing more about yourself. What does constructive criticism focus on?Constructive criticism focuses on improvement and the process and outcomes of communication. Which of the following does not necessarily need use of today's advanced technology?Reconnecting with people. What is a code of ethics?A code of ethics is a written code containing an organization's ethics policies.