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■ Accessing a computer remotely ................................................... 5 ■ Use either specific applications on a remote computer or its entire desktop,
depending on the options you chose when setting up WebEx PCNow
■ Managing a remote computer ...................................................... 9
■ Transfer files to and from the computer
■ Viewing usage reports................................................................ 12
■ Access network resources
■ For more information .................................................................. 13
■ Print remote documents on a printer at your current location
■ Contacting WebEx Communications.......................................... 13
You can access a computer remotely using any type of Internet connection,
including dial-up, DSL, cable modem, and local area network (LAN)
connections.
About this guide
Getting Started introduces you to WebEx PCNow and helps you to set up and
access a remote computer quickly. In addition, this guide shows you how to
use all of the options available to you during an WebEx PCNow session and
how to keep your remote computer accessible.
This guide assumes that you have a user account on your WebEx PCNow Web
site. For more detailed instructions on using WebEx PCNow, please refer to
the online Help for WebEx PCNow.
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System Requirements
Understanding how WebEx PCNow works Requirements for the remote and local computers:
To use WebEx PCNow, you must first install the WebEx PCNow Agent on the ■ Microsoft Windows 95, 98, ME (Millennium Edition), XP, 2000, or NT
computer that you want to access remotely, called the remote computer. Then, ■ Intel Pentium 166 MHz or faster processor
using another computer that is connected to the Internet, called the local
computer, you can log in to your WebEx PCNow Web site and establish a ■ 32 MB RAM (64 MB recommended)
connection with the remote computer. The WebEx PCNow window—a plug- ■ Microsoft Internet Explorer 4.x or later or Mozilla Firefox 1.0 or later
in for your Web browser—starts the WebEx PCNow session and displays the
remote computer on your screen. ■ JavaScript and cookies enabled on the Web browser
Once you complete setup, you need not log in to the computer as an
administrator to use WebEx PCNow.
2 On your remote computer, log in to your WebEx PCNow Web site, using
your email address and account password. N o t e If the wizard is unable to start on your computer due to
system or network restrictions, a page appears on which you can
3 At the top of the page, click My Computers. download the WebEx PCNow Agent Installer to your computer.
4 Under My Computers, click the link to add a new computer.
5 Click Next.
The WebEx PCNow Agent logs the computer in to the WebEx PCNow
server.
Accessing a computer remotely You can access any computer in the list for which the status is Online.
Your WebEx PCNow Web site includes a list of the computers that you have 3 Click the icon for the computer that you want to access remotely to select
set up for remote access. You can open this list, and then establish a it, and then do one of the following:
connection with a remote computer.
■ If you set up the computer to access specific applications, select the
1 On the local computer on which you want to access another computer application that you want to access. (For Pro accounts only.)
remotely, log in to your WebEx PCNow Web site.
■ If you set up the computer to access its entire desktop, select Desktop.
2 At the top of the page, click My Computers.
A list of computers that you have set up for WebEx PCNow appears.
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■ If you chose access code authentication, type your access code in the
box that appears, and then click OK.
Your access code is case-sensitive, so you must type the access code
exactly as you specified it when setting up the computer.
■ View the display in a window or a full screen, and optionally scale the view Full Screen-Scale to Displays the view of the remote computer in a full
to fit your screen Fit screen, and scales it to fit the entire screen on the local
computer. Use this option if the monitor of the local
computer and that of the remote computer have
To control the display of a remote computer:
different resolutions.
1 On the title bar of the window in which the remote computer appears, dick
Full Screen Displays the view of the remote computer in a full
the WebEx PCNow button, and then point to View.
screen.
Getting Started with WebEx Access Anywhere 7 of 14
Command Description
Command Description
Window-Scale to Fit Displays the view of the remote computer in a window,
and scales it to fit the window. Use this option if the Reduce Screen Reduces the remote computer's screen resolution to
monitor of the local computer and that of the remote Resolution to Match match that on your local computer. This option reduces
computer have different resolutions. This Computer the need to scroll while viewing the remote computer.
The WebEx PCNow Agent restores the resolution to its
Window Displays the view of the remote computer in window. original setting once you end the session.
Disable Keyboard and Disables the keyboard and mouse on the remote
Managing a remote computer during an WebEx Mouse computer, preventing anyone at the remote location
from using the computer.
PCNow session
During an WebEx PCNow session, you can: Make Screen Blank Makes a remote computer's screen blank, thereby
preventing anyone at the remote computer's location
■ Control the screen resolution of the remote computer from viewing the contents on the screen.
■ Lock the remote computer’s keyboard and mouse Important—The screen-blanking privacy option is not
available for all hardware platforms. Some graphics
■ Make the remote computer’s screen blank cards do not support this option. Test this option in an
WebEx PCNow session to determine if the it works on
■ Send a Ctrl+Alt+Delete command to the remote computer your computer.
To manage a remote computer during an WebEx PCNow session: Send Ctrl+Alt+Del This command appears only if the remote computer is
running Windows NT or 2000. Sends a Ctrl+Alt+Del
1 On the title bar of the window in which the remote computer appears, dick command to a remote computer, which allows you to:
the WebEx PCNow button, and then point to Remote Computer. ■ Log in to or out from the computer
■ Lock or unlock the computer
Transferring files during an WebEx PCNow session 2 In the pane on either the left or right, browse to the folder in which you
want to transfer files.
Available for Pro accounts only
3 In the other pane, browse to the folder containing the files or folder that
During an WebEx PCNow session, you can transfer files or folders to or from you want to transfer.
the remote computer.
4 Select the files or folder that you want to transfer.
To transfer files during an WebEx PCNow session:
5 Click the either the left- or right-pointing arrow, as appropriate, to
1 On the title bar of the window in which the remote computer appears, dick transfer the file from one computer to the other.
the WebEx PCNow button, and then choose Transfer File.
Printing remote documents
During an WebEx PCNow session, you can open a document that resides on
the remote computer and print it to local printer at your current location.
The pane on the left shows the file directory for the local computer, and
the pane on the right shows the file directory for the remote computer.
Getting Started with WebEx Access Anywhere 9 of 14
To ensure your privacy and the security of the remote computer, do one of the ■ Log in the computer to the WebEx PCNow server
following before you end an WebEx PCNow session: ■ Log out the computer from the WebEx PCNow server
■ Close any applications that you started during the WebEx PCNow session. ■ Set preferences for WebEx PCNow,
■ If the remote computer is running Windows NT, 2000, or XP, and you ■ Close the WebEx PCNow Agent
have administrator rights on the computer, log off from or lock the
computer. To access these options on the computer, send a Ctrl+Alt+Del
command to the remote computer. For details, see “Managing a remote Starting the WebEx PCNow Agent
computer during an WebEx PCNow session.” To start the WebEx PCNow Agent on a remote computer, do one of the
■ Specify a screen saver password, and set the screen saver to appear after 1 following:
minute of inactivity. ■ On the remote computer's Start menu, choose Programs > WebEx PCNow >
WebEx PCNow.
To end an WebEx PCNow session:
■ On the remote computer's desktop, double-click the WebEx PCNow
1 On the title bar of the window in which the remote computer appears, dick shortcut.
the WebEx PCNow button, and then choose End WebEx PCNow Session.
Logging in a remote computer to the WebEx PCNow 2 On the menu that appears, choose Log Out.
server 3 In the message box that appears, click Yes.
Once you install and set up the WebEx PCNow Agent on a remote computer,
the agent automatically runs and logs in the computer to the WebEx PCNow Setting preferences for WebEx PCNow
server. If you log out the computer from the server, you must log it in again to
access the computer remotely. When you set up a remote computer for WebEx PCNow, you either accepted
the default preferences for the WebEx PCNow Agent or specified your own
To log in a remote computer: preferences, using the Custom option. At any time, you can change any of the
preferences that were specified during installation.
1 If you have not already done so, connect the computer to the Internet.
2 On the remote computer's taskbar, right-click the WebEx PCNow - Offline To set preferences for the WebEx PCNow Agent:
icon. 1 On the remote computer's taskbar, right-click the WebEx PCNow icon.
■ Computer Setup: Allows you to rename a remote computer that you set
Option Description
up for WebEx PCNow. A remote computer's name appears in your list
of remote computers on your WebEx PCNow Web site.
Disable this Disables the keyboard and mouse on the remote
Also allows you to change the authentication (security) options that computer’s keyboard computer, preventing anyone at the remote
you set when setting up a remote computer for WebEx PCNow. You and mouse location from using the computer.
can choose either of the following types of authentication, which help
Make this computer’s Makes a remote computer's screen blank,
to prevent unauthorized access to a remote computer: thereby preventing anyone at the remote
screen blank
computer's location from viewing the contents on
the screen.
Important—The screen-blanking privacy option
Option Description
is not available for all hardware platforms. Certain
graphics cards do not support this option. Test
Access code Requires you to provide a code, or password, by this option in an WebEx PCNow session to
authentication entering it on a Web page, to access a remote determine if the it works on your computer.
computer.
Option Description
Viewing usage reports
Lock computer after Available only for Windows 2000, NT, or XP.
session ends Specifies that the WebEx PCNow Agent For Pro accounts only
automatically locks the remote computer once
you end an WebEx PCNow session. The You can view information about your usage of WebEx PCNow, including:
Computer Locked dialog box appears on the
remote computer's screen, requiring a user to ■ The name of the computer that you accessed remotely
provide your Windows password to unlock the
■ The IP address of the computer that you used to access the computer
computer.
remotely
Display Mode Specifies how remote applications appear on your
■ The date and time you accessed a remote computer
local computer. The Standard mode is ideal for
most applications; the Screen-sampling mode is ■ The duration of the connection to the remote computer
better for applications that display complex
graphics. You can view usage information for any range of dates within the past three
months.
■ Applications: Available for Pro accounts only. Lets you choose whether
to access specific applications on the remote computer or the To a view usage report:
computer's entire desktop. If you choose to access specific applications,
1 Log in to your WebEx PCNow Web site.
you can add applications to or remove them from the list of
applications that you can access. 2 At the top of the page, click Computers.
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