INTEGRATED MANAGEMENT

SYSTEMS

IIMS Policy
Most would like to start asking
what is IMS.

IMS simply stands for:

Integrated Management System
that entails 2 or more systems combined
under a singular system for ease as well as
effective management purpose.
 DEFINITION
INTEGRATION
Combination of various components into a complete and single
unit.

MANAGEMENT SYSTEM
The method by which an organization plans, operates, and
controls its activities and utilizes the resources of money, people,
equipment, materials and information in order to meet its goals
& objectives.

INTEGRATED MANAGEMENT SYSTEM

“An Integrated management system is a management system
which integrates all components of a business in to one coherent
system so as to enable the achievement of its purpose and
mission”
Genuine IMS should have . . .

• One Policy

• One Manual

• One Seamless business process

 Old Thinking
Thinking-- Stand Alone system

HACCP
Financial

OHS
Quality
Environment

Others

“ If there’
there’s a way to do it better……
better……..
Find it ”
-Thomas Alwa Edison
 IMS Audit- Requirements

Policy

Common
requirements Management System
Components

Specific requirements
 PRINCIPLES FOR INTEGRATION - BUSINESS
APPROACH

VISION STRATEGIC
MISSION PLANNING
NEEDS
VALUES

CRITICAL
BUSINESS BUSINESS STRATEGIC PERFORMANCE
ASSESSMENT PLANNING OBJECTIVES MEASURES

Integrated Management System

MANAGEMENT PROCESS DETERMINE

REVIEW IMPROVEMENT PERFORMANCE
VALUE DRIVERS
 QUALITY MANAGEMENT SYSTEM
CONTINUAL IMPROVEMENT

Management
Responsibility

Measurement,
Resource analysis &
Management improvement

Input Product Product

Output
Realization Service

Model of process approach

OHSAS 18001 & ISO 14001 Model
Continual
Improvement

Policy

Management
Review
Planning

Checking Implementation
& &
Corrective Operation
Action
Similarity in Management Model

• Proactive / Preventive
• PDCA
• Continual Improvement
Difference in Focus of Commitment

• ISO9001:2000 (or 2008)

Customer satisfaction
• ISO14001:2004
Requirements for environment protection
by Society and Interested parties
• BS OHSAS18001:2007
Requirements for occupational health and
safety by society and employees
 Different philosophy of 3MS

• ISO9001:2000
Customer focused – the basis for survival and
development
• ISO14001:2004
Harmonized with society – Win-win strategy
• BS OHSAS18001:2007
Harmonized with the interests of employees
– Win-win strategy
 Application of the basic
principles of ISO9001:2000 in
ISO14001 and BS OHSAS18001
 Principle 1 – Customer focused
• Customer a focal point of every organization.
Organization should understand and meet the
current and future customer expectations.
Application of Principle 1 in ISO14001
• Specific sectors: sightseeing scene, organic food,
environment protection equipment
• EMS characteristics = Quality characteristics
• Very important for customer satisfaction
Application of Principle 1 in BS OHSAS18001
• Workplace safety including hazards generated
from outside sources
• Consideration for unsafe practices due to
behavior, ill health etc
• Reduces the numbers of dual second-party audit
 Principle 2 - Leadership
• Effective Leadership create an environment
towards reaching an organization’s goal
Application of Principle 2 in ISO14001
• Consider the needs of the stakeholders such as
customers, owner, employees, supplier and
society
• Set challenging EMS goals
 Application of Principle 2 in BS
OHSAS18001
• Consider the needs of the stakeholders such as
customers, owner, employees, supplier and
society
• Demonstrate the concerns on the safety and
health issues of employees and interested parties
Principle 3 – Involvement of People
• The involvement of every level of employee
proves to beneficial to an organization
 Application of Principle 3 in ISO14001
• Take the obligation to solve problems
• Seek proactively the opportunities to improve
• Regard ISO14001 as a good opportunity to lift
the environmental protection awareness and
skill of employees
• Lift the image of organization
• Be proud of your organization
 Application of Principle 3 in BS
OHSAS18001
• Take the obligation to solve problems
• Seek proactively the opportunities to improve
• Employees gain the feeling of safety and
achievement from work
 Principle 4 – Process Approach

• The end result is reached more efficiently when

related resources and activities are managed as a
process
Application of Principle 4 in ISO14001
• In planning of ISO14001 management system,
adoption of input-output analysis method
• For the key process to improve EMS
performance, implement PDCA
 Application of Principle 4 in BS
OHSAS18001
• In planning of OHSAS18001 management
system, analysis of processes
• For the key process to improve OHS
performance, implement PDCA
Principle 5 – System approach to management
• The overall management of interrelated
processes adds to effectiveness and efficiency of
an organization
 Application of Principle 5 in ISO14001 /
BS OHSAS18001

• Understand the interrelationship between

processes and the environmental impact and
occupational hazard that may befall on the
environment and people working under the
specific premises
• PDCA mechanism to double check effectiveness
 Principle 6 – Continual improvement

• Continual improvement is an ever-present goal

of an organization
 Application of Principle 6 in ISO14001 /
BS OHSAS18001

• Adoption of PDCA as basic model

• Adaptation to the continual developing
expectation of interest parties and society
Principle 7 – Factual approach to decision making

• Decisions are based on reasonable and deductive

analysis of data
 Application of Principle 7 in ISO14001

• Identify environmental aspects on the basis of

the data collected by IER
• Establish corrective and preventive action on the
basis of the data collected by surveillance
• Evaluate the adequacy, suitability and
effectiveness of EMS according to the results of
internal audit
 Application of Principle 7 in
BS OHSAS18001
• Identify hazards on the basis of the data
collected by IOR
• Establish corrective and preventive action on the
basis of the data collected by surveillance
• Evaluate the adequacy, suitability and
effectiveness of OHS according to the results of
internal audit
 Principle 8 – Mutual beneficial supplier
relationship

• Mutual beneficial relationship between

organization and suppliers is value-added for
everyone involved
 Application of Principle 7 in ISO14001

• Identify the significant environmental impact in

the products and service of suppliers, establish
procedure and communicate to suppliers
• Build the relationship with suppliers on the basis
of the social benefits and accountability
 Application of Principle 7 in
BS OHSAS18001
• Identify the significant hazards in the products
and service of suppliers, establish procedure and
communicate to suppliers
• Build the relationship with suppliers on the basis
of the social benefits and accountability
 Rationale for Integration
Improved effectiveness
Growing management system requirements
Regulatory requirements
Reduced number of audits per year
Reduced costs
Recognition
Pressure to continuously improve
Image building
Corporate direction
Marketing tool
 Elements to be integrated

• Policy (especially EMS & OHS)

• Objective
• Structure and responsibility
• Training, awareness and competence
• Communication
• Documentation control
• Record management
• Monitoring and measurement
• Corrective and Preventive action
• Internal audit
• Management review
 Requirements of IMS
Product realisation
Control of product HIRA, OHS Mgt Prog
and service Legal Regts,
Emergency Preparedness
Health &
Quality
Safety

Common Organization & responsibility

Requirements of Document Control
Env aspects Management Review Records
Env mgt program IMS
Communication Audit ,Training
Operational Control
Non conformances
Emergency prep
Legal requirements Specific requirements
Other Of the relevant standard
Environment Mgt
Systems
 IMS – Common Requirements

• Policy , planning , Objectives

• Identification of the system

• Documentation /
document and data control

• Records and records management

• Communication
. . . Cont’d
 IMS – Common Requirements

•Structure and responsibility

•Management Review
•Training , Awareness and competence
•Audit and corrective action
 IMS - Specific Requirements

Example::
•Legal and other requirements
• EMS / OHS management programs
• Consultation and Communication
• Process and or Operational Control
• Emergency preparedness and response
• Performance measurement and monitoring
• Accidents , incidents , non-conformances
and corrective preventive actions
 Different philosophy of MS

• ISO9001:2000 (or 2008)

Customer focused – the basis for survival and
development
• ISO14001:2004
Harmonized with society – Win-win strategy
• BS OHSAS18001:2007
Harmonized with the interests of employees
– Win-win strategy for a safe workplace
 Different focus in audit

• ISO9001:2000 (or 2008)

Process approach
• ISO14001:2004
Significant Environmental Aspects
• BS OHSAS18001:2007
Significant OHS hazards
 Benefits from Implementing an IMS

Rationalization of Resources
Cost-savings from Elimination of
Duplicative Work
Reduction of Complexity
Better Cohesiveness and Consistency
More focused & better-tuned Business ‘Engine’
Common visible framework for managing business
and risks
Customer confidence

Assurance to community and regulators

 Possible Barriers & Problems
• Poor selection standards and IMS model
• Competence of IMS Mgmt Representative
• Failure to align/link Corporate Processes
• Poor Integration of IMS Documentation
• Training of Internal Auditors and other staff
• Planning Procedures not Harmonized
• Poor Management Commitment to IMS
What is expected of an IMS Audit

Policy & Objectives

Management Responsibility & Leadership

IDENTIFICATION & SYSTEM PLANNING

ALLOCATIION OF
ANALYSIS OF &
RESOURCES
NEEDS IMPLEMENTATION

MANAGEMENT
MEASUREMENT COMMUNICATION
REVIEW
& &
&
MONITORING INFORMATION
IMPROVEMENT
SYSTEM
PLAN

PROCESS & ACTIVITY MANAGEMENT

 IMS Audit Approach

• Legal aspects

• All common requirements concerning the relevant standards

• All specific standards concerning particular system

• Audit duration for certification and follow-up audits

• Surveillance audits

• Competence of auditors
 Certification Consideration - IMS Audit Approach

IMS - Audit
Factors Duration
influencing the duration of IMS audit
• Character of the organization
- Size of the organization
- Complexity of the processes
- Number of locations
- Nature of the businesses
- Environmental aspects of
resources processes or
products
- Possible OHS hazards & risks
involved (state-of-art machinery)
 IMS – Certification Readiness

•Maturity of the Organization

- Level of Integration
- Previous state and maturity
of any mgt system
- Historical aspects
- State of legal compliance
- Adequacy of PPE
 IMS - Level of Integration

1st Level : Negligible - Stand alone systems

- Several MR’s
- Planning mechanisms are different
2nd Level : Medium - Partial implementation
- Several MR’s but a system
coordinator exists
- Mechanisms of planning
3rd Level : High - Management commitment to IMS
- Planning procedures are
harmonized
- One System coordinator with IMS
tools
Last Word

Make stumbling blocks your stepping stones

to success … Jack Penn