Executive Summary Leon Williams

Postnet Suite 103 Private Bag X121 Halfway House, 1685 South Africa Cell +27 82 492 3679 E-Mail leonwcopy@gmail.com

Leon Williams
Executive Introduction

Seasoned Strategic Operations, Process, Project and Program Management Professional Skilled Change Leader Strong Financial Management Acumen Exceptional Leadership and Relationship Management Skills Brief Background
Summary of Positions and Companies for the Previous 10 Years

From
Oct 2009

To
Date

Company
SDM Consulting

Positions
SME and FI Consulting, Strategic Expansion Planning, Process Engineering, Project Management, Strategic Business Intelligence, Data Design, Program Management Operations Manager, Implementation Manager, Program Manager, COO Data Analyst, MI Manager, Business Optimisation Manager, Program Manager, Acting Operations Director, COO E-Commerce Project Manager, BI Manager, Web and Special Projects Manager

Sep 2007 Jan 2003

Sep 2009 Aug 2007

BMI Bank Bahrain Barclays Africa

May 2000

Dec 2002

BMW SA

My Objective Why hire me

To provide enhanced service, quality deliverables, excellent performance management and do it as complete as possible the first time. I provide solutions, deliver results and create a high performing staff environment.

Leon Williams
address: Postnet Suite 103, Private Bag x121, Halfway House, 1685 South Africa mobile: +27 82 492 3679 email: leonwcopy@gmail.com

Professional profile
An organised, determined and innovative Operations and IT Professional with experience in Strategic Operations, Process, Project and Program Management. Thrives on technical challenge, rapidly taking on new skills and successfully resolving complex problems through an analytical approach. Articulate and proactive, combines a professional and confident approach with excellent interpersonal and negotiation skills. Can communicate concisely at all levels with the ability to influence business critical decisions and to formulate positive internal and external relationships. A motivational and inspirational manager capable of coaching and empowering individuals to fulfil their potential.

Career summary
2009 to date SDM CONSULTING Consultant Undertaking project / program management and process / system re-engineering as well as the development of standardised processes, procedures, controls and reporting functionality, data architecture, key performance indicators, performance metrics and Basel II / III compliance for Financial Institutions Working as a Consultant to small / medium businesses in South Africa and the USA as well as Financial Institutions in South Africa focusing on strategic business performance, business process improvement, compliance, sales, marketing and customer relationship management Actively involved in business improvement, management information systems, online marketing planning, sales and branding campaigns, social media management and search marketing management Key Projects Currently program managing implementation of data privacy management environment at Absa Bank. Data privacy environment monitors movement and location of customer information within organisation, prevents data from leaving the organisation. Project contains IT solution as well as process engineering, procedures and controls. Project value is R70million. Two project managers and 4 stream leaders reporting. Team size = 16 Completed an assignment as project manager for system and process design of a New Product Approval / Product Termination solution for a major business bank in Africa. The system provides a single view of all Bank Products with document storage, audit tracking, workflow, escalation, messaging and reporting Completed an assignment for a major retail bank involving data architecture, batch model processing and a validation design project within an Oracle/SAS environment where data was batch processed through the LGD, EAD, RWA calculation engines for required Management, Basel II Regulatory and Central Bank regulatory reports 2007 2009 BMI BANK B.S.C BAHRAIN 2009 Program Manager Seconded to a subsidiary bank in Nairobi, Kenya, to plan a restructure of this organisation due to weak performance Making several recommendations to the board in order to streamline processes and thus ensuring breakeven and then profit gains in November 2009 2008 2009 Implementation Manager Responsible for the planning and implementation of a MI and Audit/Issue Control System to be used in front (sales) and back (processing) office environments as well as audit, financial and operational risk issue tracking around a centralised data store with distributed reporting and input functionality Managing all MIS reporting and data mining for the Operational, IT and Customer Sales environments as well as evaluation of project business plans and establishment of ROI, process engineering, audit preparation, training and budget control 2008 Chief Operations Officer Seconded to Mode Holdings to oversee a $5.1 million mobile banking development project. Leading a team of four with 24 indirect staff reports
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Career summary (cont)

Leon Williams

Playing a key role in the development of secure GSM channels for mobile payments and cross-border remittances via mobile devices and developing a transactional mobile banking platform with stringent transactional limits and controls Ensuring connectivity to correspondent banking interfaces, automation of operational backend processes, automated AML monitoring, automated PEP and Anti-Terrorist funding screening resulting in customer cash point facilities and a secure web facilities 2007 2008 Operations Manager Initially employed as Operations Manager on an interim basis with responsibility for creating and implementing a strategic business plan for Operations and IT Responsible for evaluating and optimising critical operational processes, restructuring and implementing improvements 2003 2007 BARCLAYS BANK PLC AFRICA 2007 Chief Operations Officer, Mauritius Working as COO for one of the highest performing businesses within the Barclays Africa and Indian Ocean area, overseeing 230 staff with eight senior managers and working with an annual budget of 12.7 million Opex and 14.9 million Capex 2006 2007 Acting Operations Director Responsible for the strategic leadership of the Operations and IT functions for Barclays Africa at an executive level, reporting into the CEO Barclays Africa and Board Focusing on the strategic expansion of the Barclays presence in Africa, the integration into consolidated business units and the implementation of business improvement projects Overseeing 1,920 staff across 13 countries with direct reporting from seven staff and an annual budget of 9.2 million Opex and 27.9 million Capex 2004 2006 Business Optimisation Manager Successfully promoted and given responsibility for the improvement and automation of Operations processes and controls across 11 countries in Africa as well as the establishment of a business improvement environment and successfully implementing Six Sigma Responsible for Internal Audit, policies, process models, system solutions, operational frameworks and business modelling Fully responsible for the Africa Swift product, playing a key role in any International payment issues as well as Swift and RTGS process and system enhancements Managing a team of 13 overseeing various business improvement and automation projects to a value of 10million 2003 2004 Risk MI Manager Instrumental in implementing an Africa Risk MI function with responsibility for servicing Credit Risk and managing Risk budgets and system processes Overseeing a team of nine with active involvement in system, data and process design for the Basel II Advanced and Foundation deliverables 2003 Data Analyst Working as a Data Analyst within an internal audit/risk management function with responsibility for data mining, statistical analysis, data trending and fraud and incident analysis using an Information Warehouse, BI, SQL, Sybase and Microsoft Office tools 2000 - 2002 SYSTEM LANDSCAPE (Pty) LTD, SOUTH AFRICA Project Contractor Responsible for the effective management of web related projects and the development of e-commerce financial systems for BMW (Africa and Middle East) from design through to user training and handover Managing 23 developers, four database administrators and seven support staff for front-end, back-end and software application using VB, Java, HTML, PHP, Flash, ASP and XML formats Responsible for analysis, score card development, security, firewalls, user support and training, product solution testing and vendor maintenance IT-IQ, JOHANNESBURG and SRACO, SAUDI ARABIA Contract Trainer/Project Contractor Actively involved in the development of a training development system and material that provides end-users with computer skills and competency in using NT and Windows 2000
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1997 - 2000

Leon Williams
Career summary (cont)
Working as part of a project team responsible for managing the upgrade of 4500 Windows 95/97 workstations to NT/2000 and Novell 3.x and 4.x servers to NT NT/Windows 2000 in Saudi Arabia 1995 1997 TOSHIBA, JOHANNESBURG Pre-Sales and Support Engineer Responsible for providing mass storage solution for the storage division of Toshiba as well as assisting in product sales with products including CD Servers, Changers, Jukeboxes, High End Scanners, Imaging, Database Linked Search, Texted OCR Storage and Retrieval Systems VAAL TRIANGLE TECHNICON, JOHANNESBURG Lecturer Lecturing in Management and Management Information Systems and associated subjects as well as acting as a LAN Administrator for a 100 user Novell based network and performing hardware and software support

1993 1994

1977 1992 VARIOUS Working in Personnel, HR, Recruitment and Training roles for a variety of companies in South Africa

Education and qualifications

Post-graduate: University: High School:

Teaching Diploma BA Hons Clinical Psychology, University of the Orange Free State, Bloemfontein, South Africa, 1977 Matric completed with Distinction in South Africa, 1971

Professional Training Courses

Industrial Counselling Professional Management Organisational Development and OD Consultation Skills Leadership, Development and Performance Management Project Management Framework Prince II Management Evaluation and Development Communicating about Performance Targeted Selection Microsoft Systems, Novell CNE courses, Lotus Domino Notes courses Aris Business Process Modelling and Administration IT Framework Management CobIT, ITIL Management Development Centre

Further Information
Professional Memberships: Certified Trainer:

SA Medical and Dental Council, MCT Microsoft and Registered Personnel Practitioner Interaction Management, Microsoft Systems Engineer and Project Management, Management Coaching and Reinforcing, Resources Management and Administration and Microsoft Systems 2000 & 2003

Personal details
Nationality: Driver: Interests: South African and Irish Full Clean Licence Sailing, Hiking and Squash

References are available on request

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