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Installation Instructions for Business Objects XI R2 New Installation and SP5 Upgrade

Contents
Installation Instructions for Business Objects XI R2 New Installation and SP5 Upgrade ............................ 1 Steps to Use WebStore and Download the Installation Files ....................................................................... 2 Business Objects XI R2 Step by Step Desktop Intelligence Installation Instructions .................................... 6 Installation Instructions ............................................................................................................................ 7 Upgrade Instructions .............................................................................................................................. 10 Verify that the Installation was Successful ............................................................................................. 14 Launching Desktop Intelligence .............................................................................................................. 15

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Steps to Use WebStore and Download the Installation Files

(for the Business Objects XI New Installation with Service Pack 5, Fix Pack 5.2)
1) Go to the WebStore: http://webstore.illinois.edu/. Select Unit Purchase from either option.

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2) Select either the Free section or your campus-specific section.

3) Scroll down and look for the SAP logos for the Business Objects listings. Select New Installation:

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4) Click Add to Cart

5) Use your Bluestem Authentication to log in.

6) On the End User License Agreement page, click the I Agree button.

Administrative Information Technology Services University Administration 7) On the View Cart page, click the Check Out button.

8) Click Download for Install First: Business Objects XI R2 and save the file.

Step 8: Click here Step 10: Click here

9) Click Download for Install Second: BusinessObjects XI R2 Service Pack 5, Fix Pack 5.2 and save the file. 10) Follow the remaining installation instructions below.

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Business Objects XI R2 Step by Step Desktop Intelligence Installation Instructions

The following instructions assume no previous version of Desktop Intelligence XI R2 is currently installed. Prior to attempting any install there are a couple points that need to be kept in mind. 1) To install BO XI R2, administrator rights to the machine are required. 2) All popup blockers must be disabled for the install process. 3) Firewall ports must be opened.

Because of the size of the download, it is recommended that IE7 or Mozilla Firefox be used to download the file. If IE6 is used, note that the download progress box will show unusual behavior as illustrated below. This is a known issue and the download will still be successful. This issue only occurs with IE6.

This is a two step process. Please ensure you complete the installation instructions followed by the upgrade instructions to ensure you have the most recent version of Business Objects Desktop Intelligence installed.

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Installation Instructions
1. Download the files Deski_Install.zip from the CITES WebStore http://webstore.illinois.edu (a link to this page is also available on the Technical Upgrades page). 2. Once the file is downloaded, unzip the install files. On the downloaded file, Deski_Install.zip, right click and select Extract All

3. The Extraction Wizard will appear. Click on Next.

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4. Click Browse and select the destination as your Desktop.

5. Click Ok

Administrative Information Technology Services University Administration 6. Click the Next button and the files will begin to extract in a folder on your desktop. 7. Once the files have been extracted on your desktop. Click on the Deski_Install folder.

8. At this point you are ready to begin the actual install process. Double-click on the BOXIInstall.bat file to launch the install. Once youve click on that file youll get the following screen

9. Once this screen disappears BusinessObjects XI R2 is installed. Note: The install process should take approximately 15-20 minutes.

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Upgrade Instructions
1. Download the file Deski_Upgrade.zip from the CITES WebStore http://webstore.illinois.edu (a link to this page is also available on the Technical Upgrades page). 2. Once the file is downloaded, unzip the install files. On the downloaded file, Deski_Upgrade.zip, right click and select Extract All

3. The Extraction Wizard will appear. Click on Next.

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4. Click Browse and select the destination as your Desktop

5. Click Ok

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6. Click the Next button and the files will begin to extract in a folder on your desktop.

7. Once the files have been extracted on your desktop. Click on the Deski_Upgrade folder.

8. At this point you are ready to begin the actual install process. Double-click on the BOXIInstall.bat file to launch the install. Once youve click on that file youll get the following screen

Administrative Information Technology Services University Administration 9. Once this screen disappears BusinessObjects XI R2 is upgraded to Service Pack 5, Fix Pack 5.2. Note: The install process should take approximately 20-30 minutes.

10. Go to StartPrograms.BusinessObjects XI R2..BusinessObjects Enterprise.Desktop Intelligence. Click on Desktop Intelligence to invoke the program and log in. NOTE: The first time Desktop Intelligence is launched, it must be done via the EDDIE portal (InfoView). a. Go to https://eddie.ds.uillinois.edu/wijsp/ b. Log in to the EDDIE portal with your username/password c. At the main screen, click the arrow next to New and then select Desktop Intelligence (see screenshot below in Launching via InfoView).

Note: If you install Desktop Intelligence on another machine, you will need to go through the EDDIE portal the first time on that machine as well for it to launch properly.

If you do not know your password, please visit the Password Management Application at https://www.ds.uillinois.edu/PwdMgmt to reset it.

11. After you have ensured that you can log into the server, the downloaded Deski_Install.zip, Deski_Upgrade.zip, extracted Deski_Install folder, and extracted Deski_Upgrade folder can be deleted from your Desktop.

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Verify that the Installation was Successful

There are two approaches that can be taken to verify a successful installation. The approach you will want to take depends on whether you are the administrator on your computer or not. For Administrators: Open the Control Panel (Start < Control Panel) Select Add/Remove Programs Verify the successful installation by confirming that BusinessObjects FP 5.2 and BusinessObjects XI R2 Service Pack 5 is shown in the list of programs. For Non-Administrators: Open the SP5Install_0.log in following location: C: Program Files\Business Objects\BusinessObjects Enterprise 11.5\Logging. Note: You may open the log file with NotePad, if it is not automatically selected for you. Scroll to the bottom of the log file and if the installation was successful, you will find the following script: Product: BusinessObjects XI R2 Service Pack5 Installation operation completed successfully. Unfortunately, due to the silent install, a log file does not get created for BusinessObjects FP5.2.

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Launching Desktop Intelligence

There are two different ways to launch Desktop Intelligence, from your Start menu and from InfoView (EDDIE). Please see below for the differences. Launching via the Start Menu When launching through your Start menu (Start -> All Programs -> BusinessObjects XI Release 2 - > Desktop Intelligence) Desktop Intelligence makes a direct connection to the repository database and thus requires an Oracle client to be installed on the machine. If launching from the Start menu is desired, please see the Oracle client installation instructions at https://www.ds.uillinois.edu/bluestem/doc.pl/HowTo_Oracle_Install10g.doc

Launching via InfoView The other option is to launch Desktop Intelligence from InfoView (EDDIE) every time it is needed. In this scenario Desktop Intelligence connects to the repository database through the server and therefore, no local installation of an Oracle client is required. Once Desktop Intelligence is open, InfoView can be closed.