A social Project report On Non Governmental Organization In Shiava mastu sarva jagat

Project Guide Prof. Madhvi Kodamatri

Submitted By Bhumi Oza (46) Girish Mochi (40) Vijay Desai (18) Munir Belim (05)

S.K. Patel Institute of Management & Computer Studies Sec-23, Gandhinagar.

Certificate

This is to certify that Ms. Bhumi Oza, Girish Mochi, Vijay Desai and Munir Belim of S.K. Patel Institute of Management and Computer Studies, Gandhinagar have submitted their social project report on Shiva mastu sarva jagat. In the year 2010-2011 in partial fulfillment of Kadi Sarva Vishwavidyalaya requirements for the award of the title of Master of Business Administration.

Prof. Sonu Gupta Director

Prof. Bipin Velera Coordinator

Prof. Madhvi Kodamatri Project Guide

Declaration
We, hereby, declare that the Social Project titled, Shiva mastu Sarva jagat is original to the best of our knowledge and has not been published elsewhere. This is for the purpose of partial fulfillment of Kadi Sarva Vishwavidyalaya requirements for the award of the title of Master of Business Administration, only.

Student Name Bhumi Oza (46) Girish Mochi (40) Vijay Desai (18) Munir Belim (05)

Signature

Preface
In this age the theoretical knowledge is not sufficient, one also have the practical knowledge study which is the best experience and by it one can easily understand about what is the thing exact. To improve and sharpen the student in corporate world, one also needed to to some social activities.

We are presenting this report of the Shiva mastu sarva jagat. We have tried to cover all things of NGO; we have also included research methodology as a part of this report. With our all possible efforts, we have collected much information which we have mentioned in this report. complying with the objective the report is designed to know the various activities performed by the Shiva mastu sarva jagat. We understand about the organization with the special emphasis on the development of society.

This report is true reflection of what we understood and learnt during the course of the project. This report is prepared for the purpose of the study and for my own knowledge. It gave a real understanding of practical exposure and its importance in todays modern educational world.

We are grateful to all those who have helped me directly and indirectly in preparing this project report.

Acknowledgement

Many individuals were instrumental in ensuring the attainment of this project report. We would like to express my gratitude to the staff members of shiva mastu sarva jagat for providing me the permission to make this project report in their bellwether NGO.

We would like to thank my project guide Prof. Madhvi Kodamatri of S.K. Patel Institute of Management and Computer Studies, Gandhinagar, for her precious contribution. We are also thankful to our respected director Prof. Sonu Gupta and Prof. Bipin Velera for allowing me to undertake this project report.

In addition, we wish to acknowledge the assistance provided by the staff members of the Shiva mastu sarva jagat for the support for preparing this project report. We also like to express our gratitude towards Mr. Hardik Shah, the trustee of the NGO.

Table of Content

Sr. no. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.

Particular Introduction Objective Structure Service provides Lunch for free Tiffin Service Senior citizen forum Water service Arogya Kendra Eye care center Phisiotherapy Center Other services

Page no. 1 3 4 5 6 7 8 9 10 11 12 13

Executive summary
In this NGO they are providing many services and facilities like lunch for free, water facility, Arogya kendra, eye care center, tiffin services, senior citizen forum, physiotherapy center etc. They arranging fund by own and some donors who wish to donate. This is not a big NGO but then also they are performing well. Their motto is to serve only, not to gain profit.

In this they provided information about many things for joining and the donors who wish serve food for only one day they can do so. We learn that how they convince the people for fund. But there are some limitation also that they were afraid to give financial information. They are facing many problem with acquiring fund.

Introduction

In todays world people have become materialistic and dont have time for others. Today we talk about profits, globalization, GDP, imports, exports, but in all this we forget to talk about humanity. We talk about emerging India in 2020 but we forget that this emerging face is not the actual picture. What is per capita income? It is just average of income in which there are many people who actually dont have income. We define growth in an absolutely wrong manner. We see rich getting

richer and say that its growth, but what about that poor boy who does not know whether he will be able to feed himself for the next meal. Growth in actual sense lies in the smile of a poor boy begging for a rupee coin, a widow lady helpless in her own way. We make huge talks about humanity but do we do anything that can be termed humanity in actual sense. Its not that we dont want to do but its that we are not thinking of doing it.

As we are all children of God, we should have tendency to help our brothers and sisters who are in need sometimes we saw people saying to a beggar Why are you begging? You should work hard instead of doing so. But have we ever thought from his point of view, circumstances force them to do so. The society is after all reflection of an individual. What is true for an individual will be true for society so one needs to change himself only. Leave some mark behind otherwise where is the difference between you and trees and stones.

Since its establishment many poor people have taken its advantage. As the trust is a charitable trust so the donation given to it is subject to tax-free. There are total 658 members running the organization. They provide the medical services to old people a very nominal cost.

Such as if they are the new comer to the organization then they will have to pay rs.10. After that this case will be valid for next 6 months so whenever they go for the checkup they will only have to pay the medicine expenses i.e. rs.5.

Moreover they even sometimes arrange a picnic of 2-3 days which is free of cost.

The organization helps those people who are above the age of 60 years.

They even help the people who are blind or are facing difficulties in vision.

Objectives

The main objectives behind this project are as follows:

To do brief study of its association. To analyze the customer expectations from the organization. To study that which kind of service is being provided by the organization. To study how the fund is raised and collected. To analyze the social responsibility of the Shiva mastu sarva jagat For the knowledge of the small NGO, how they collect fund because some people know them

STRUCTURE Chairman

Vice chairman

General Manager

Trustee

Members

SERVICES BY THEM

The Various activities conducted by the trust are as followed:

Lunch for Free Tiffin service Senior citizen forum Water service Aarogya Kendra Eye care center Physiotherapy center Other services

Lunch for Free

Shiva mastu sarva jagat started with the main objective to help the poor and needy people. They provide lunch to old, poor and orphans free of charge.

They provide each and every possible facility to all the people without any restrictions. They even provide free Tiffins to those who come for lunch.

Generally In lunch they provide gujarati thali roti, dal, sabzi, rice, pickles, khichdi, and kadhi. But if the donor wishes even some sweets are provided.

We personally visited NGO and we saw that the people coming there for lunch were really very poor and even didnt have a proper thing to wear and live also.

The organization also allowed us to visit their kitchen, where we saw it was so cleanly managed. And they believe in open kitchen system where anyone is allowed to see how the food is been cooked. And food is hygienic also for health.

There we saw that the food materials used to cook food were of the same quality as we use in our day-to day life.

Tiffin service

Under this activity they provide free lunch Tiffin to civil cancer patients and their relatives. They provide approximately 100 Tiffins for this facility. Even to provide food at proper time they have purchased a maruti van which daily takes the food from organization to the civil cancer center. The menu for these Tiffins remains the same as mentioned above. But they prepare different food for the patients and their relatives, as the patients would require the food without any spices.

Senior citizen forum

In todays world when young people mostly dont have time for old people, they have conducted one activity named senior citizen forum.

When this trust was established the main objective was to provide food to poor and needy people, but they have adopted new concept for senior citizen since last 7 years.

In this organization there are total 556 senior citizens as its members. They are giving services as volunteers. In this organization there are no fees for being a member of it. In return of their services the organization provides a tour twice in a year for 2 days and probably 3 nights.

In addition to this, they also provide books and notebooks at a very nominal price. They also provide money for further studies.

They meet every month for a whole day to have their lunch and dinner together and also to share their experiences. Some of the old people meet every day to do prayers, yoga and some other activities. This activity is generally carried on between 4 p.m to 6.30 p.m. this activity carries no fees, at the end of this activity

they provide tea-coffee with some snacks such as sev-mamra, bundi, wafers and even pakodas are provided sometimes.

Water services
Recently, the organization has also started giving mineral water service to general public, where they have setup two water coolers in their premises itself. They have named this service as JALDHARA WATER SERVICE.

Moreover they have also constructed a temple in their premises, so all those coming to this temple can have water.

Aarogya Kendra

Shiva mastu sarva jagat also gives medical facility without charging heavily on the patients. Under this facility they provide medicines at a very nominal price of rs.5 which is almost negligible. The public can take benefit of this facility only during 5pm to 8 pm daily.

All kind of medicines are been provided here for every possible diseases. Around 250 patients are taking advantage of this facility at present. The main trustee of providing this service is Mr. Keyur Shah. According to him these medical facilities are to be further expanded in future. They have several plans such as to open a laboratory.

Eye Care Center

Apart from providing medical facilities they are also providing eye treatments. They provide free eye check-ups and charge only rs.40 for making spectacles. As we know that the main purpose of this organization is to serve old and needy people, so they always try to keep a very negligible cost. And eye is very needy thing which is very important.

Physiotherapy Center

Under this physiotherapy center they provide physiotherapy treatment on nominal bases. They have recently also purchased a machine for giving this facility and they are charging only rs.15 for it.

Even two- three other machines have been brought from abroad and have been verified by world health organization (WHO). The medical treatment and medicines are provided for the following diseases:

Blood pressure Diabetes Improper blood circulation Asthma Obesity Under weight Nasal blockage And others

OTHER SERVICES

Apart from above mentioned facilities they provide other activities such as : Scholarship or student loans/aid to those who are relatives of the members. Distribute books as well as notebooks to those who need at a very reasonable price. Provide Help during natural calamities such as earthquake, flood. Moreover every Saturday and Sunday they organize some extra activity from 4pm to 6pm. In addition to this they also provide the material for conducting funeral ceremony to the poor people.

Apart from the above mentioned activities, they also invite general public to donate minimum amount of Rs 10, so that they can serve a poor person for the whole day.

FUNDS

After knowing the facilities and activities conducted by the organization, now lets know how the funds are been raised to conduct all these activities. When this organization was started there were only 8-10 trustees. Even from them some of went to abroad. But the organization didnt stop to grow. It never feels shortage of funds.

The main source of getting fund is from donation by capable people.

For providing Lunch General lunch of 200 people for 1 day Rs 500/Lunch with sweets of 200 people for 1 day- Rs 750/-

Civil center hospital patient & their relatives (120 Tiffins/days) - rs1200/-

For Arogya kendra Gopi aarogya Kendra for 1 day Rs 500/-

Research Methodology
Type of research: Descriptive research

By using 1.Qualitative research through managers interview.

2. Quantitative research through surveying general People.

Type of sampling: For quantitative research we have used random sampling.

Sample unit:

Visitors of shiva mastu sarva jagat

Sample size: 10 people Limitations of our study

The main limitations of our study are that, we were not allowed to see financial data of the organization.

Language barrier

Findings
There are no such criteria for giving or taking the service to the people.

They provide all the above mentioned services to all people equally and at cheaper rates to help needy and poor people.

Their motto is just to help people and not profit maximization.

NGO is active in the wide range of areas including the environment, humanitarian aid, education, the social issues, charities, health care, religion, research, or other endeavors

They are providing stalls to the needy people for earning and for satisfying their basic needs.

Conclusion

NGO is active in the wide range of areas including the environment, humanitarian aid, education, the social issues, charities, health care, religion, research, or other endeavors. NGO therefore are typically funded by donations from the private public sectors. Ngo often are charities or service organizations they may be organizes as a not for profit corporation or as a trust, a cooperative or they may be purely informal.

Shiva mastu sarva jagat works with poor unemployed women of our society which is a very appreciable task to the society.

Suggestions

The organization should have some specific criteria for providing their services due to which many rich people are also taking benefit of the services provided by them.

They also should meet the people for the fund and people come to know about this NGO.

Much of the space given to the organization remains idle, which should be utilize for other productive use.

Reference

We have just collected data from the people who were in the NGO. And also ask to the responsible person of an organization.