CarrolltonFarmersBranchISD

EmployeeOp
ini

onSurvey

March2011
HRServices
TexasAssociationofSchoolBoards
Austin,Texas

EmployeeOpinionSurveyReport
for
CarrolltonFarmersBranchISD
March2011

TableofContents
ExecutiveSummary...............................................................................................................................1
Demographics.............................................................................................................................................3
Findings

ContributorstoJobSatisfaction........................................................................................................................6

JobSatisfaction........................................................................................................................................................7

SupportfromCoworkers.....................................................................................................................................7

WorkingConditions...............................................................................................................................................8

CompensationandBenefits................................................................................................................................9

DistrictCommunications..................................................................................................................................11

SupervisorSupport.............................................................................................................................................12

HumanResourcesServiceandSupport.....................................................................................................13

BusinessOfficeServiceandSupport...........................................................................................................13

TechnologyServiceandSupport...................................................................................................................14

CampusEnvironment........................................................................................................................................15

TeacherSupport...................................................................................................................................................16

CurriculumandInstructionServiceandSupport..................................................................................17

StudentDisciplineSupport..............................................................................................................................18

CommentsandSuggestionsforImprovement........................................................................................18

Appendix

SurveyDocument.................................................................................................................................................23

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPagei
Copyright2011TASB,Inc.

ExecutiveSummary
Background
TheHRServicesDivisionoftheTexasAssociationofSchoolBoards(TASB)conductedasurveyof
CarrolltonFarmersBranchIndependentSchoolDistrict(CFBISD)employeesinFebruaryof2011
attherequestoftheDistrict.Thesurveywascomparedtotheemployeesurveyconductedby
TASBin2010withtheresultsofthe2011surveybeingconsistentwithorbetterthanmost
opinionsreflectedinthe2010survey.
Thepurposeofthesurveywastoassessemployeeattitudesandsatisfactionwiththeirjobsand
workconditions.Surveyinformationwillbeusedtoassistdistrictleadersinunderstandinghow
employeesperceivespecificissuesandrevealingthegenerallevelofjobsatisfactionamong
employees.
TASBHRServicesdevelopedtheonlinesurveyincollaborationwithCarrolltonFarmersBranch
ISD.Whenthesurveyquestionnairewasfinalized,HRServicessentanemailtoCFBISDstaffwith
internetaccessrequestingtheirparticipation.ThedistrictdistributedpapersurveystoCFBISD
staffwhodidnothaveinternetaccessatwork.
Someresponseswerecombinedforpurposesofanalysis.Forexample,StronglyAgreeand
Agreeresponseswerecombinedtoindicateapositiveresponse.
Thesurveyincluded14categoriesofquestionstogatherdataaboutthefollowing:

Demographics

HumanResourceSupport

JobSatisfaction

BusinessOfficeSupport

SupportfromCoworkers

TechnologySupport

WorkingConditions

CampusEnvironment

CompensationandBenefits

TeacherSupport

DistrictCommunications

CurriculumandInstructionSupport

SupervisorSupport

StudentDisciplineSupport

Participation
AllCFBISDemployees(3,251)wereinvitedtoparticipateinthesurvey.Atotalof2,560
employeescompletedandsubmittedquestionnaires,yieldingaresponserateof79percent.
Employeesfromallworklocationsandjobtypesparticipatedinthesurvey.Thelargestemployee
grouprespondingtothesurveywastheteachergroup,comprising54percentofthetotal
respondentsandrepresenting84percentofallteachersemployedbytheDistrict.Thelargest
groupofteachers(26%)hasfromonetofiveyearsteachingexperienceandthelargestgroupof
theoverallsurveyparticipants(40%)hasworkedforCFBISDfor10yearsormore.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage1
Copyright2011TASB,Inc.

MajorFindings
Overall,CarrolltonFarmersBranchISDemployeesrespondedfavorablyregardingjob
satisfaction.Theyindicatedthatthemostimportantcontributorsleadingtotheirjobsatisfaction
were:meaningfulworkandsupportfromcoworkers.Nearlyallemployeesliketheworktheydo;
understandwhatisexpectedofthemintheirjob;andfindtheirworkmeaningful,satisfying,and
challenging.Mostemployeesindicatedtheywouldrecommendthedistrictandtheircampusor
departmenttoafriendasagoodplacetowork.Thevastmajorityoftheparticipantsfeltthatthey
havethesupportoftheircoworkersandthereisasenseofcamaraderiewithintheirworkgroup.
Acrosstheboard,employeesexpressedsatisfactionwiththeirworkingconditions.Morethan90
percentofthosesurveyedindicatedthat:theyfeelsafeattheirbuilding;theirworkareawas
clean;theyhaveadequateequipment,tools,andsuppliestodotheirjob;andtechnology
resourcesareavailableandwellsupported.
Employeesweregenerallysatisfiedwiththepayandbenefitsofferedbythedistrict.Somework
groupswerelesslikelythanotherstoagreethattheyarepaidfairlyandcompetitively.
Districtcommunicationsreceivedhighratingsfromallemployees.Morethan95percentof
CFBISDemployeesindicatedthattheyareabletofindoutthethingstheyneedtoknowtoget
theirjobdone.Eightfivepercentofemployeesaresatisfiedwithdistrictcommunicationsabout
theannualbudget.
Employeesgavehighmarkstotheirsupervisor.Mostemployeesreportedthattheyreceivethe
trainingtheyneedtodotheirjobeffectivelyandtheyareallowedtomakedecisionswithinthe
scopeoftheirauthority.
Inresponsetoaseriesofquestionsrelatedtotheserviceandsupporttheyreceivefromvarious
departmentsintheDistrict,respondentsreportedthattheHRDepartmentstaff,theBusiness
Officestaff,Technologystaff,andCurriculumandInstructionstaffarecourteous,respectful,
knowledgeable,andhelpful.Teachersindicatedtheyweresatisfiedwithserviceandsupportat
boththedistrictandcampuslevels.
Employeesoverwhelminglyagreed(99%)thattheyhaveaccesstoreliablecommunication
technology.
Morethan90percentoftherespondentstakeprideintheperformanceoftheircampus,are
satisfiedwithcampusofficesupport,andfeeltheirprincipaltreatsthemfairly.
Onlyteachersrespondedtothequestionsregardingcurriculumandinstruction,teachersupport,
andstudentdiscipline.Teachersstronglyagreedthattheyarechallengedtobeeffectiveandthe
instructionalprogramattheirschoolenablesstudentstomastertherequiredTEKS.Teachers
alsoagreedthattheirprincipalsetsandmaintainsbehavioralstandardsandtheygetappropriate
assistancetoresolvedisciplinaryproblemsintheclassroom.
Commentswereprovidedby22percentofthesurveyrespondents.Fortysixpercentofthe
commentswereaccoladesforthedistrictasawholeandforindividualemployees.Participants
offeredawiderangeofcommentsthataresummarizedinthereport.
Additionaldataandadetailedanalysisofeachquestionareincludedinthebodyofthereport.
EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage2
Copyright2011TASB,Inc.

Demographics
ParticipationbyJobType
JobType

#of
%of
#of
%of
Response
Responses Responses Employees Employees
Rate

Teacher

1,374

54%

1,630

50%

84%

OtherProfessional

324

13%

465

14%

70%

CentralOfficeAdministrator

48

2%

34

1%

141%

CampusAdministrator

86

3%

88

3%

98%

InstructionalAide

157

6%

231

7%

68%

Clerical/Secretarial

194

8%

233

7%

83%

AuxiliarySupport

296

11%

512

16%

58%

Other

58

2%

58

2%

100%

UnidentifiedJobType

23

1%

N/A

N/A

N/A

Total

2,560

100%

3,251

100%

79%

Atotalof2,560surveyswerecompletedandsubmitted,yieldingaresponserateof79
percent.

Representationbyjobtypewasconsistentwiththepercentageofemployeesineach
jobtypeinthedistrict,withtheexceptionofthecentralofficeadministratorand
auxiliarystaffcategories.

Aparticipationrateofmorethan100percentforthecentralofficeadministrator
groupsuggeststhatsomeoftheseemployeesselfidentifiedinadifferentposition
categorythandefinedbythedistrict.

Auxiliarysupportstaffhadthelowestrateofparticipation.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage3
Copyright2011TASB,Inc.

RepresentationbyJobType

AuxiliarySupport
(296)11%

Other
(58)2%

Clerical/Secretarial
(194)8%

UnidentifiedJob
Type
(23)1%

Teacher
(1,374)54%

InstructionalAide
(157)6%
Campus
Administrator
(86)3%
CentralOffice
Administrator
(48)2%
OtherProfessional
(324)13%

Thelargestemployeegrouprespondingtothesurveywastheteachergroup(54%of
thetotalrespondentsand84%ofallteachersemployedbythedistrict).

Becausethemajorityoftherespondentswereteachers,summaryresponsesforthe
districtoverallwereinfluencedbytheopinionsofthisemployeegroup.

Onepercentoftherespondentsdidnotidentifythemselvesbyjobtype.

RepresentationbyWorkLocation

OtherLocations
(331)13%

Unidentified
Location
(10)0%
ElementarySchool
Campus
(1151)45%

HighSchool
Campus
(617)24%

MiddleSchool
Campus
(451)18%

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage4
Copyright2011TASB,Inc.

Representationbyworklocationwasconsistentwiththepercentageofemployees
housedateachworklocationinthedistrict.

Tenrespondentsdidnotreportworklocation.

RepresentationbyLengthofEmployment
Lessthan1year

(164)6%

1 3years

(375)15%

4 9years

(978)39%

10yearsormore

(1011)40%

FortypercentoftheworkforcehasbeenemployedbyCarrolltonFarmersBranchISD
10yearsormore.

RepresentationbyLengthofTotalTeaching
Experience
Lessthan1year

(64)5%

1 5years

(358)26%

610years
11 15years
16 20years
Morethan20years

(336)25%
(251)18%
(127)9%
(229)17%

Twentysixpercentofteachershavebetweenoneandfiveyearsofteachingexperience
and25percenthavebetweensixandtenyearsexperience.

Twentysixpercentofteachershad16ormoreyearsofteachingexperience.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage5
Copyright2011TASB,Inc.

Findings
ContributorstoJobSatisfaction
(1818)71%
(1891)70%

Meaningfulwork

(1723)68%
(1798)67%

Supportfromsupervisors

Supportfromcoworkers

(1439)56%
(1542)57%

Compensationandbenefits

(1439)56%
(1520)56%

Workingconditions

(1380)54%
(1381)51%

Jobsecurity

(1380)54%
(1401)52%
(1096)43%
(1187)44%

Feelingsafeintheworkplace

(942)37%
(977)36%

Trainingtodothejob

Districtwidecommunications

(630)25%
(642)24%

Recognition

(626)25%
(635)24%
2011

2010

Respondentsindicatedthatmeaningfulworkandsupportfromsupervisorswerethe
mostimportantcontributorstotheirjobsatisfaction.Thesametworeasonstoppedthe
listin2010.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD
Copyright2011TASB,Inc.

Page6

JobSatisfaction
(2514)99%
(2632)98%

IliketheworkIdo.

(2397)94%
(2505)94%

Iamsatisfiedwithmyjobassignment.
Iunderstandwhatisexpectedofmein
myjob.

(2490)98%
(2606)97%

TheworkIdoismeaningfulandsatisfying
tome.

(2481)97%
(2585)97%

Myjobischallenging.

(2425)96%
(2517)96%

Iwouldrecommendmycampusor
departmenttoafriendasagoodplaceto
work.

(2244)88%
(2383)89%
(2327)92%
(2488)93%

Iwouldrecommendthisdistricttoa
friendasagoodplacetowork.

2010StronglyAgreeorAgree

2011StronglyAgreeorAgree

CarrolltonFarmersBranchISDemployeesrespondedfavorablyregardingjob
satisfaction.

Nearlyallrespondentsinboth2010and2011liketheworktheydo,understandwhat
isexpectedofthem,andfindtheirworkmeaningfulandtheirjobchallenging.

Ofthosesurveyedin2011,92percentwouldrecommendthedistricttoafriendasa
goodplacetoworkand88percentwouldrecommendtheircampusordepartment.

SupportfromCoworkers
Mycoworkerswanttohelpmebe
successful.

(2375)93%
(2483)93%

Mycoworkersmaintainawelcoming
atmosphere.

(2375)93%
(2471)93%
(2268)90%
(2369)89%

Mycoworkersarewillingtohelpduring
timesofheavyworkload.

(2020)80%
(2088)79%

Irarelyfeelisolatedanddisconnected
frommycoworkers.

2011StronglyAgreeorAgree

2010StronglyAgreeorAgree

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD
Copyright2011TASB,Inc.

Page7

Positiveattitudesaboutcoworkersremainasstrongasthe2010surveywithmore
than80percentagreeingthattheyfeelasenseofcamaraderieandsupportfromtheir
coworkers.

WorkingConditions
(2133)84%
(2246)84%

ThehoursIworkarereasonable.

(2045)81%
(2119)80%

Myworkloadisappropriateformyposition.

(2468)97%
(2522)96%

Myworklocationisclean.

(2379)94%
(2464)93%

Ihaveadequatespacetodomyjob.

(2475)97%
(2522)96%

Ifeelsafeworkingatmybuilding.
Ihavetheequipment,tools,andsuppliesto
besuccessfulinmyjob.

(2419)95%
(2483)93%

Computersandothertechnologyresources
areavailableandwellsupported.

(2403)94%
(2488)94%

Ifeelsecureinmycontinuedemployment
inthisdistrict.

(2277)89%
(2472)93%

2011StronglyAgreeorAgree

2010StronglyAgreeorAgree

Overall,CarrolltonFarmersBranchISDemployeesexpressedsatisfactionwiththeir
workingconditions.Responsesin2011wereconsistentwiththeresponsesofthose
surveyedin2010withonlyafourpercentdecreaseinfeelingsofsecurityabout
continuedemploymentinthedistrict.

Mostrespondentsagreedthattheyfeelsafeworkingintheirbuilding;theirworkarea
isclean;theyhavethespace,equipment,tools,andsuppliesneededtodotheirjob;and
computersandothertechnologyresourcesareavailableandwellsupported.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD
Copyright2011TASB,Inc.

Page8

CompensationandBenefits
Overall,Iamsatisfiedwiththepayand
benefitsofferedbythedistrict.

(2030)81%
(2054)77%
(1917)76%
(1949)73%

IampaidfairlyfortheworkIdo.
Mypayiscompetitivewithotherdistricts
inthisarea.

(1839)74%
(1889)72%

Paypracticesareadministered
consistentlyforallemployees.

(1883)75%
(1838)69%

Ithinktheleavetimeprovidedtomeis
appropriate.

(2178)87%
(2115)80%

Iunderstandmybenefitsandknowhowto
usethem.

(2184)87%
(2252)84%

Igethelpwithproblemsorquestions
aboutbenefits.

(2210)88%
(2313)87%

2011StronglyAgreeorAgree

2010StronglyAgreeorAgree

Whileattitudesaboutcompensationandbenefitsvariedfromstatementtostatement
andamongjobcategories,thelevelofagreementwiththestatementssurveyed
increasedinallareasfrom2010to2011.

Employeessatisfactionwithleavetimeprovidedandwiththeconsistencyofpay
practicesreflectedthegreatestincreaseinlevelsofagreement.

IampaidfairlyfortheworkIdo.
(1042)76%
(1070)74%

Teacher

(260)83%
(266)76%

OtherProfessional

(44)92%
(42)88%

CentralOfficeAdministrator

(79)95%
(77)93%

CampusAdministrator
InstructionalAide
Clerical/Secretarial
AuxiliarySupport

2011StronglyAgreeorAgree

(92)62%
(63)46%
(111)59%
(112)60%
(215)79%
(242)80%
2010StronglyAgreeorAgree

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD
Copyright2011TASB,Inc.

Page9

Mypayiscompetitivewithotherdistrictsinthisarea.
(1101)81%
(1140)79%

Teacher

OtherProfessional

(242)77%
(254)73%

CentralOfficeAdministrator

(37)77%
(36)78%
87%
83%

CampusAdministrator

InstructionalAide

Clerical/Secretarial

AuxiliarySupport

2011StronglyAgreeorAgree

(78)55%
(49)36%
(79)42%
(76)42%
(172)63%
(202)67%

2010StronglyAgreeorAgree

Paypracticesareadministeredconsistentlyforall
employees.
(1072)79%
(1055)73%

Teacher
OtherProfessional

(225)72%
(213)61%
(33)69%
(32)68%

CentralOfficeAdministrator

(66)80%
(65)84%

CampusAdministrator
InstructionalAide
Clerical/Secretarial
AuxiliarySupport

2011StronglyAgreeorAgree

(99)66%
(65)48%
(109)59%
(105)56%
(212)78%
(224)74%

2010StronglyAgreeorAgree

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD Page10
Copyright2011TASB,Inc.

Employeesarelesslikelytoagreethattheirpayiscompetitivewithotherdistrictsin
thearea(74%),paypracticesareadministeredconsistently(75%),andtheyarepaid
fairly(76%).

Theattitudesofinstructionalaidesaboutthefairnessandcompetitivenessofpay
andtheconsistencyofpaypracticeswerenoticeablymorepositivein2011
comparedto2010.

Otherprofessionalswerealsomorelikelyin2011toagreethattheyarepaidfairly
andpaypracticesareconsistent.

DistrictCommunications

Iknowwhatthemissionandgoalsofthe
districtare.

(2471)97%
(2562)96%

IamabletofindoutthethingsIneedtoknow
togetmyjobdone.

(2445)96%
(2577)97%
(2276)90%
(2373)89%

Policiesandproceduresaffectingmyworkare
communicatedclearly.
Ihaveeasyaccesstodistrictpolicies.

(2425)95%
(2526)95%

Thedistrictusesemaileffectively.

(2452)96%
(2516)95%

Thedistrictsharesimportantnewsandevents.

(2417)95%
(2560)96%

Thedistrictprovidesameansofrecognizing
importantaccomplishments.

(2330)92%
(2447)92%

Iamsatisfiedwithemployeecommunications
inthedistrict.

(2341)92%
(2452)92%

Thedistricthasmyconfidenceandsupport.

(2350)93%
(2469)94%
(2456)97%
(2540)96%

IknowtheCFBISDbrand:AnInnovative
LeaderinLearning.

(2155)85%
(2248)85%

Iamsatisfiedwithemployeecommunications
inthedistrictregardingtheannualbudget.

StronglyAgreeorAgree

StronglyAgreeorAgree

CarrolltonFarmersBranchISDemployeescontinuetobesatisfiedwithdistrict
communicationsinallareassurveyed.Positiveresponseswerenearlyidenticalfor
everystatementsurveyed.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD Page11
Copyright2011TASB,Inc.

Nearlyalloftherespondentsagreedthattheyknowthemission,goals,andbrandofthe
district;theyareabletofindoutthethingsoftheyneedtoknowtogettheirjobdone;
thedistrictusesemaileffectively;theyhaveeasyaccesstopolicies;andthedistrict
sharesimportantnewsandevents.

SupervisorSupport
Iamallowedtomakeappropriatedecisions
withinmyscopeofauthority.

(2293)91%
(2382)90%

Mysupervisormakestimelydecisions.

(2202)87%
(2341)88%

Mysupervisorsetscleargoalsandobjectives.

(2232)88%
(2345)89%
(2360)93%
(2433)92%

IgetthetrainingIneedtodomyjobeffectively.

Ireceiveusefulfeedbackonmyperformance.

(2198)87%
(2306)87%

Ireceiveappropriatesupportwithproblemson
thejob.

(2197)87%
(2289)87%

Mysupervisorencouragessuggestionsfor
improvement.

(2182)86%
(2304)87%

Recognitionisgiventotopperformers.

(1844)73%
(1951)74%
(2113)84%
(2220)84%

Ifeelmyworkisappreciated.

(2201)87%
(2318)87%

Icanopenlycommunicatewithmysupervisor.

2011StronglyAgreeorAgree

2010StronglyAgreeorAgree

Respondentslevelofagreementwithquestionsaboutsupervisorsupportwere
consistentwith2010.

Morethan80percentofthesurveyrespondentsreportedthattheyreceivedsupport
fromtheirsupervisorinnineofthe10areassurveyed.

Mostemployees,91percentormore,agreethattheygetthetrainingtheyneedtodo
theirjobeffectivelyandareallowedtomakeappropriatedecisionswithinthescopeof
theirauthority.

Morethan85percentreportedthattheirsupervisorsetscleargoalsandobjectivesand
makestimelydecisions,theyreceiveusefulfeedbackontheirperformance,theyget
appropriatesupportwithproblemsonthejob,theirsupervisorencourages
suggestions,andtheycanopenlycommunicatewiththeirsupervisor.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD Page12
Copyright2011TASB,Inc.

Respondentswerelesslikelytoagreethatrecognitionisgiventotopperformers
(73%).

HumanResourceServiceandSupport
ThestaffintheHumanResource(HR)
Departmentarecourteousandrespectfultome.

(2171)85%
(2288)86%

HRstaffareresponsivetomycallsoremails
whenIneedassistance.

(2143)84%
(2233)84%

HRpolicies,forms,andinformationIneedare
easytoaccess.

(2129)84%
(2191)83%

TheHRstaffprotectsconfidentialinformation
aboutemployees.

(2118)83%
(2142)81%

IgetthehelpandinformationIneedfromHR
staff.

(2143)85%
(2228)84%

2011StronglyAgreeorAgree

2010StronglyAgreeorAgree

PositiveattitudesaboutsupportfromtheHumanResourceDepartmentremain
consistentwith2010.

Morethan80percentofemployeesagreedwithallstatementsaboutsupportfromthe
HumanResourceDepartment.

ThepercentageofrespondentswhoreportedtheyhadnoopinionaboutHuman
Resourceserviceandsupport(12%to15%)wasconsistentwiththe2010survey.

BusinessOfficeServiceandSupport
Thestaffinthebusinessofficearecourteousand
respectfultome.

(2133)84%
(2210)83%

Thebusinessofficestaffareresponsivetomycalls
oremailswhenIneedassistance.

(2109)83%
(2175)82%

Businessofficepolicies,forms,andinformationI
needareeasytoaccess.

(2097)83%
(2135)81%
(2058)81%
(2088)80%

Thebusinessofficestaffprotectsconfidential
informationaboutemployees.

(2130)84%
(2170)82%

IgetthehelpandinformationIneedfromthe
businessofficestaff.

2011StronglyAgreeorAgree

2010StronglyAgreeorAgree

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD Page13
Copyright2011TASB,Inc.

Respondentslevelofagreementwithquestionsaboutbusinessofficeserviceand
supportwereconsistentwith2010.

Morethan80percentofemployeesagreedwithallstatementsaboutsupportfromthe
businessoffice.

Thepercentageofrespondentswhoreportedtheyhadnoopinionaboutbusiness
officesupport(14%to18%)wasconsistentwith2010levels.

TechnologySupport
IhavethetrainingandtechnicalsupportIneed
tousetechnologyequipment.

(2044)95%
(2118)94%

Ihaveaccesstoreliablecommunication
technologyincludingphonesandemail.

(2132)99%
(2230)99%

Ihavesufficientaccesstoinstructional
technologyincludingcomputers,software,

(2045)95%
(2150)96%

Maintenanceandrepairsoncomputer
equipmentarepromptandeffective.

(2059)96%
(2161)96%

Districttechnologystaffarecourteousand
respectfultome.

(2121)99%
(2217)98%

Districttechnologystaffareknowledgeableand
helpful.

(2107)98%
(2195)98%

2011StronglyAgreeorAgree

2010StronglyAgreeorAgree

Onlyemployeeswithdailyaccesstotechnologyaspartoftheirjobsweregiventhe
opportunitytorespondtoquestionsabouttechnologysupport.

Attitudesabouttechnologysupportwerenearlyidenticalin2010and2011.

Morethan95percentoftherespondentsagreedwithallstatementsabouttechnology
serviceandsupport.

Nearlyallemployeesagreethattheyhaveaccesstoreliablecommunicationtechnology
andthetechnologystaffarecourteous,respectful,knowledgeable,andhelpful.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD Page14
Copyright2011TASB,Inc.

Onlyteachersandinstructionalaidesrespondedtosurveystatementsoncampusenvironment.

CampusEnvironment
Iamsatisfiedwithemployeecommunications
atthecampuslevel.

(1324)88%
(1386)87%

IamsatisfiedwiththesupportIgetfrom
campusofficestaff.

(1434)95%
(1499)94%

Thebuildingandgroundsatmycampusare
cleanandproperlymaintained.

(1445)96%
(1474)93%

Mycampuscafeteriaprovidesavarietyofdaily
nutritiousmeals.

(925)61%
(979)62%

Iwouldcharacterizemycampusashavinga
positiveatmosphere.

(1244)83%
(1377)87%
(1428)95%
(1499)94%

Ihaveprideintheperformanceofmycampus.
Iamkeptuptodateonchangesinprocedures
andpracticeswithinmycampus.

(1348)90%
(1399)88%

Iaminvolvedindecisionsthatimpactmywork.

(1174)78%
(1222)77%

Ifeelthatmyopinionsatworkarevalued.

(1174)78%
(1235)78%

Peopletrustoneanotheratmycampus.

1168)78%
(1230)77%

Mycampusprincipaliseffectiveinleadingmy
campustoachieveitsgoals.

(1292)86%
(1368)86%

Mycampusprincipalkeepsmewellinformed.

(1306)87%
(1358)85%
(1332)88%
(1406)89%

Mycampusprincipalisaccessible.

(1365)91%
(1430)90%

Iamtreatedfairlybymycampusprincipal.

2011StronglyAgreeorAgree

2010StronglyAgreeorAgree

Responsestostatementsaboutcampusenvironmentin2011weresimilartoresponses
inthe2010survey.

Mostteachersandinstructionalaideswhorespondedtothesurveyreportedthatthe
buildingandgroundsattheircampusarecleanandproperlymaintained(96%),they
aresatisfiedwiththesupporttheygetfromcampusofficestaff(95%),andtheyhave
prideintheperformanceofthecampus(95%).

Fewerrespondents(61%)agreedthattheircampuscafeteriaprovidesavarietyof
dailynutritiousmeals.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD Page15
Copyright2011TASB,Inc.

Onlyteachersparticipatedinthesurveyquestionsonteachersupport,curriculumandinstruction
serviceandsupport,andstudentdisciplinesupport.

TeacherSupport
Iamsatisfiedwiththeservicesfromcampus
professionalsupportstaff

(1298)95%
(1386)96%

Iamsatisfiedwithdistrictlevelsupportand
resourcesforteacherswithspecialpopulations.

(1140)84%
(1170)81%

Iamsatisfiedwithservicesfrom
paraprofessionalsupportstaff.

(1245)92%
(1322)92%

Centralofficestaffworktosupportmyefforts
intheclassroom.

(1139)84%
(1250)87%

Campusstaffworktosupportmyeffortsinthe
classroom.
Ifeelsupportedandappreciatedbythe
District'sBoardofTrustees.
2011StronglyAgreeorAgree

(1261)93%
(1340)93%
(1025)75%
(1092)76%
2010StronglyAgreeorAgree

Teacherattitudesaboutthesupporttheyreceivewereconsistentfrom2010to2011.

Ahighpercentageofteachersagreethattheyfeelsatisfiedwithservicesfromcampus
professionalsandboththeparaprofessionalandcampusstaffworktosupporttheir
classroomefforts.

Eightyfourpercentofteacherssaidtheyaresatisfiedwithdistrictlevelsupportand
resourcesforteacherswithspecialpopulations.Similarly,84percentfeelcentraloffice
staffworktosupporttheireffortsintheclassroom.

Elevenpercentofthoserespondingin2011indicatedthatsupportforteachers
withspecialpopulationswasnotapplicabletotheirsituation.

Seventyfivepercentofteachersindicatedtheyfeelsupportedandappreciatedbythe
CarrolltonFarmersBranchISDBoardofTrustees.

Fourteenpercentofrespondentsinboth2010and2011reportedtheyhadno
opinionaboutthesupportoftheDistrictsBoardofTrustees.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD Page16
Copyright2011TASB,Inc.

CurriculumandInstructionServiceandSupport

Theinstructionalprograminmyschoolenables
studentstomastertherequiredTEKS.

(1273)94%
(1308)91%

Ihavesufficientaccesstoappropriateinstructional
resourcesandmaterials.

(1263)93%
(1321)92%

Teachersworkamicablytogetheroncommon
problems.

(1254)92%
(1319)91%
(1317)97%
(1190)82%

Iunderstandachievementstandardsandgrading
policies.

(1135)84%
(1154)80%

Curriculumobjectivesandmaterialsare
periodicallyreviewedwithinputfromteachers.
Guidelinesandmaterialsareavailabletohelp
teacherswithenrichment,remediation,or
acceleration.

(1205)89%
(1245)86%
(1304)96%
(1356)94%

Teachersarechallengedtobeeffectiveandhave
highexpectationsforstudents.

(1131)84%
(1274)88%

Staffdevelopmentprovidesteacherswithuseful
knowledgeandskills.

(1253)93%
(1306)91%

Districtcurriculumandinstructionsupportstaffare
courteousandrespectfultome.

(1226)90%
(1268)88%

Districtcurriculumandinstructionsupportstaffare
knowledgeableandhelpful.

(1131)84%
(1223)85%

Theschoolhasasystemofcommunicationthatis
open,regular,andhonest.

(1115)82%
(1201)83%

Thecurrentgroupingofstudentsforinstructional
purposesisappropriate.

2011StronglyAgreeorAgree

2010StronglyAgreeorAgree

Positiveattitudesaboutcurriculumandinstructionserviceandsupportremain
consistentorbetterthan2010innearlyallareassurveyed.

Thestatementaboutachievementstandardsandgradingpoliciesshowedthegreatest
changeinlevelsofagreement.Partofthevariancemayreflectachangeinwordingin
2011intendedtoclarifythemeaningofthestatement.

Mostrespondentsreportedthattheyunderstandtheachievementstandardsand
gradingpolicies(97%)andthatteachersarechallengedtobeeffectiveandhavehigh
expectationsofstudents(96%).

Ninetypercentormoreoftheteacherssaidtheinstructionalprogramintheirschool
enablesstudentstomastertherequiredTEKS;theyhavesufficientaccessto

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD Page17
Copyright2011TASB,Inc.

instructionalresources;teachersworkamicablytogether;andthedistrictcurriculum
andinstructionsupportstaffarecourteous,respectful,knowledgeable,andhelpful.

Morethan80percentreportedthatguidelinesandmaterialsareavailabletohelp
teacherswithenrichment,remediation,oracceleration(89%);curriculumobjectives
andmaterialsareperiodicallyreviewedwithinputfromteachers(84%);staff
developmentisuseful(84%);theschoolscommunicationsystemisopen,regular,and
honest(84%);andthecurrentinstructionalgroupingofstudentsisappropriate(82%).

StudentDisciplineSupport
Ourstudentcodeofconductisconsistentlyand
fairlyenforced.

(1049)77%

1136)78%

Theprincipalprovidesleadershipinsettingand
maintainingbehavioralstandardsforstudents.

(1120)82%

(1241)86%

Iamgivenappropriateassistancetohelpresolve
disciplinaryproblemsinmyclassroom.

2011StronglyAgreeorAgree

(1170)86%

(1262)87%
2010StronglyAgreeorAgree

Teacherresponsestostatementsaboutstudentdisciplinesupportweresimilarto
2010.

Eightysixpercentofteachersagreedthattheyaregivenappropriateassistanceto
resolvedisciplinaryproblemsintheirclassroomand82percentreportedthatthe
principalprovidesleadershipinsettingandmaintainingbehavioralstandardsfor
students.

Seventysevenpercentsaidthatthestudentcodeofconductisconsistentlyandfairly
enforced.

CommentsandSuggestionsforImprovement
Additionalcommentswereprovidedby566respondents22percentofthesurveyparticipants.
Recurringthemesbyorderoffrequencyaresummarizedbelow.

Thegreatestnumberofcomments(264)wereaccoladesforthedistrictandother
employeesincludingprincipals,assistantprincipals,andthesuperintendent,aswellas
theBoardofTrustees.Peoplegenerallycommentedonhowtheyenjoyedworkingin
thedistrict,theirprideintheircampusandthedistrict,andtheleadershipofthe
campusprincipalandassistantprincipalandthesuperintendent.

Thesecondmostfrequentcomments(104)werecomplaintsaboutmanagementstyle
withthemostfrequentcommentsrelatedtoinconsistenttreatmentofemployees
includingfailuretoaddressemployeeperformanceandbehaviorissuesandpoor
communicationofexpectations.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD Page18
Copyright2011TASB,Inc.

Ninetyfourcommentswereaboutcurriculumandinstruction,withthemostrepeated
issuesincludingmorediverseteacherinput,improvedspecialeducationsupportfor
teachers,andfewer,butmoreeffective,meetings.

Sixtyeightcommentswereaboutcompensation.Mostcommentsreferredtopayraises,
thecostofinsurancebenefits,andtheimpactonpaybecauseofsnowdays.

Othercommentthemesthatwererepeatedbyfewerthan30peopleincludethe
following:

Communicationaboutextendingtheschooldayby15minutes(27)

Inconsistenciesinstudentdiscipline(26)

Treatingcoworkerswithrespect(24)

Participantsalsoofferedspecificsuggestionsincludingthefollowing:

Trainprincipals,supervisors,andteacherswhooverseetheworkofothersto
manageemployeesandcommunicateexpectationsmoreeffectively.

Reviewandconsolidateinitiatives,forms,andadministrativecalendarsto
eliminateconflictsandduplicationofeffort.Integratethecurriculum,particularly
attheelementarylevel,toimprovetheflowfromsubjectareatosubjectarea.Align
subjectareacurriculumbetweencampusesatthehighschoollevel.

Planprofessionaldevelopmentsothatitistimelieranddovetailswithwhatis
beingtaughtintheclassroom.Trainteacherstobetterutilizeparentsinthe
classroom.

Providemoreprofessionaldevelopmentonstrategiestohelpstudentswith
dyslexia.Scheduleverticalteamandspecialeducationmeetingstogethertoallow
forplanningandbrainstorming.

Testyoungerstudentsusingsmallersetsoftests.Developseparatetracksandthe
correspondingtestingforstudentsplanningforcollegeandstudentsplanningfor
otherpostsecondarycareerandtechnologyeducation.Reducethenumberof
testingdays.

Redrawattendancezonestoequalizethepopulationofstudentsatthemiddle
schools.

Reducedistrictcosts.

Reducethenumberofcentralofficeadministrators,behaviorspecialists,
facilitatorsandothersadministrativejobsandrefocusmanpowerondirect
contactwithstudentsandmorestreamlinedpaperwork.Combinemathand
readinginstructionalstaffattheelementarylevel.Assigncounselorstosupport
morethanoneschool.Reducesalariesforhighleveladministrators,lengthen
workschedules,andreducesubjectspecificstipendsforstaffbeforecutting
positions.

Rescheduleteachertrainingforafterschoolandeveningsorsummertoreduce
substitutecostsandimprovequalityofclasstimeforthestudents.Provide
dinnerandchildcareforteachersandpayanominaltrainingstipendtoenable
afterschoolandeveningtraining.

Closebuildingsinthesummerwhenarebeingusedbyonlyasmallnumberof
people.

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISD Page19
Copyright2011TASB,Inc.


APPENDIX

CarrolltonFarmersBranchISD
EmployeeOpinionSurvey2011

1.

JobType
Teacher
OtherProfessional(Counselor,Diagnostician,Coordinator,Librarian,Nurse,InstructionalFacilitator,Speech

Pathologist,PhysicalTherapist,etc.)

CentralOfficeAdministrator
CampusAdministrator(PrincipalandAssistantPrincipal)
InstructionalAide
Clerical/Secretarial
AuxiliarySupport(FoodService,Custodian,Maintenance,Grounds,Security,etc.)
Other
____________________

2.

WorkLocation
ElementarySchoolCampus
MiddleSchoolCampus
HighSchoolCampus
OtherLocations

3.

Pleaseindicatewhichelementaryschoolcampus.
KellyPreKindergartenCenter
BlairElementarySchool
BlantonElementarySchool
CarrolltonElementarySchool
CentralElementarySchool
CountryPlaceElementarySchool
DavisElementarySchool
FarmersBranchElementarySchool
FreemanElementarySchool
FurneauxElementarySchool
GoodElementarySchool
KentElementarySchool
LandryElementarySchool
LasColinasElementarySchool
LaVillitaElementarySchool
McCoyElementarySchool
McKamyElementarySchool
McLaughlinElementarySchool
McWhorterElementarySchool
RainwaterElementarySchool
RiverchaseElementarySchool
RosemeadeElementarySchool
SheffieldPrimarySchool
SheffieldIntermediateSchool
StarkElementarySchool
StricklandIntermediateSchool

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage23
Copyright2011TASB,Inc.

3.

Pleaseindicatewhichelementaryschoolcampus.
ThompsonElementarySchool
MultipleLocations ____________________

4.

Pleaseindicatewhichmiddleschoolcampus.
BlalackMiddleSchool
BarbaraBushMiddleSchool
FieldMiddleSchool
LongMiddleSchool
PerryMiddleSchool
PolkMiddleSchool
MultipleLocations ____________________

5.

Pleaseindicatewhichhighschoolcampus.
CreekviewHighSchool
EarlyCollegeHighSchool
MaryGrimesEducationCenter
RanchviewHighSchool
NewmanSmithHighSchool
R.L.TurnerHighSchool
MultipleLocations ____________________

6.

Pleaseindicateyourworklocation.
AdministrationBuilding
CommunityandLearningCenter(CLC)
MarieHuieSpecialEducationCenter
Natatorium/StandridgeStadium
BeaSalazarCenter
ServiceCenteratRandolph
TechnologyLearningCenter(TLC)
Multiplelocations
____________________
Other

7.

LengthofEmploymentatCarrolltonFarmersBranchISD
Lessthan1year
13years
49years
10yearsormore

8.

LengthofTotalTeachingExperience(completedfullyearsofexperience)
Lessthan1year
15years
610years
1115years
1620years
Morethan20years

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage24
Copyright2011TASB,Inc.

9.

Pleaseindicatewhatyouvalueasmostimportanttoyourjobsatisfaction(checkallthatapply).
Compensationandbenefits
Districtwidecommunications
Feelingsafeintheworkplace
Jobsecurity
Meaningfulwork
Recognition
Supportfromcoworkers
Supportfromsupervisors
Trainingtodothejob
Workingconditions

Pleaseindicateyourlevelofagreementwiththefollowingstatements:
10. JobSatisfaction

IliketheworkIdo.
Iamsatisfiedwithmyjob
assignment.
Iunderstandwhatisexpectedof
meinmyjob.
TheworkIdoismeaningfuland
satisfyingtome.
Myjobischallenging.
Iwouldrecommendmycampusor
departmenttoafriendasagood
placetowork.
Iwouldrecommendthisdistrictto
afriendasagoodplacetowork.

Strongly
Agree

Agree

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

11. SupportfromCoworkers

Mycoworkerswanttohelpmebe
successful.
Mycoworkersmaintaina
welcomingatmosphere.
Mycoworkersarewillingtohelp
duringtimesofheavyworkload.
Irarelyfeelisolatedand
disconnectedfrommycoworkers.

Strongly
Agree

Agree

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage25
Copyright2011TASB,Inc.

12. WorkingConditions

ThehoursIworkarereasonable.
Myworkloadisappropriateformy
position.
Myworklocationisclean.
Ihaveadequatespacetodomy
job.
Ifeelsafeworkingatmybuilding.
Ihavetheequipment,tools,and
suppliestobesuccessfulinmyjob.
Computersandothertechnology
resourcesareavailableandwell
supported.
Ifeelsecureinmycontinued
employmentinthisdistrict.

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

Strongly
Agree

Agree

13. CompensationandBenefits

Overall,Iamsatisfiedwiththepay
andbenefitsofferedbythe
district.
IampaidfairlyfortheworkIdo.
Mypayiscompetitivewithother
districtsinthisarea.
Paypracticesareadministered
consistentlyforallemployees.
Ithinktheleavetimeprovidedto
meisappropriate.
Iunderstandmybenefitsand
knowhowtousethem.
Igethelpwithproblemsor
questionsaboutbenefits.

Strongly
Agree

Agree

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage26
Copyright2011TASB,Inc.

14. DistrictCommunications

Iknowwhatthemissionandgoals
ofthedistrictare.
IamabletofindoutthethingsI
needtoknowtogetmyjobdone.
Policiesandproceduresaffecting
myworkarecommunicated
clearly.
Ihaveeasyaccesstodistrict
policies.
Thedistrictusesemaileffectively.
Thedistrictsharesimportantnews
andevents.
Thedistrictprovidesameansof
recognizingimportant
accomplishments.
Iamsatisfiedwithemployee
communicationsinthedistrict.
Thedistricthasmyconfidenceand
support.
IknowtheCFBISDbrand:An
InnovativeLeaderinLearning.
Iamsatisfiedwithemployee
communicationsinthedistrict
regardingtheannualbudget.

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

Strongly
Agree

Agree

15. HumanResourceSupport

ThestaffintheHumanResource
(HR)Departmentarecourteous
andrespectfultome.
HRstaffareresponsivetomycalls
oremailswhenIneedassistance.
HRpolicies,forms,andinformation
Ineedareeasytoaccess.
TheHRstaffprotectsconfidential
informationaboutemployees.
IgetthehelpandinformationI
needfromHRstaff.

Strongly
Agree

Agree

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage27
Copyright2011TASB,Inc.

16. BusinessOfficeSupport(IncludesAccounting/AccountsPayable,Finance/Budget,andPayroll/Benefitsdepartments.)
No

Opinion/
Strongly
Strongly
Not
Agree
Agree
Disagree Disagree Applicable
Thestaffinthebusinessofficeare

courteousandrespectfultome.
Thebusinessofficestaffare
responsivetomycallsoremails

whenIneedassistance.
Businessofficepolicies,forms,and
informationIneedareeasyto

access.
Thebusinessofficestaffprotects
confidentialinformationabout

employees.
IgetthehelpandinformationI
needfromthebusinessoffice

staff.
17. SupervisorSupport

Iamallowedtomakeappropriate
decisionswithinmyscopeof
authority.
Mysupervisormakestimely
decisions.
Mysupervisorsetscleargoalsand
objectives.
IgetthetrainingIneedtodomy
jobeffectively.
Ireceiveusefulfeedbackonmy
performance.
Ireceiveappropriatesupportwith
problemsonthejob.
Mysupervisorencourages
suggestionsforimprovement.
Recognitionisgiventotop
performers.
Ifeelmyworkisappreciated.
Icanopenlycommunicatewithmy
supervisor.

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

Strongly
Agree

Agree

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage28
Copyright2011TASB,Inc.

18. TechnologySupport

Ihavethetrainingandtechnical
supportIneedtousetechnology
equipment.
Ihaveaccesstoreliable
communicationtechnology
includingphonesandemail.
Ihavesufficientaccessto
instructionaltechnologyincluding
computers,software,and
internet.
Maintenanceandrepairson
computerequipmentareprompt
andeffective.
Districttechnologystaffare
courteousandrespectfultome.
Districttechnologystaffare
knowledgeableandhelpful.

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

No
Opinion/
Not
Applicable

Strongly
Agree

Agree

19. CampusEnvironment

Iamsatisfiedwithemployee
communicationsatthecampus
level.
IamsatisfiedwiththesupportI
getfromcampusofficestaff.
Thebuildingandgroundsatmy
campusarecleanandproperly
maintained.
Mycampuscafeteriaprovidesa
varietyofdailynutritiousmeals.
Iwouldcharacterizemycampusas
havingapositiveatmosphere.
Ihaveprideintheperformanceof
mycampus.
Iamkeptuptodateonchangesin
proceduresandpracticeswithin
mycampus.
Iaminvolvedindecisionsthat
impactmywork.

Strongly
Agree

Agree

Disagree

Strongly
Disagree

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage29
Copyright2011TASB,Inc.

19. CampusEnvironment

Ifeelthatmyopinionsatworkare
valued.
Peopletrustoneanotheratmy
campus.
Mycampusprincipaliseffectivein
leadingmycampustoachieveits
goals.
Mycampusprincipalkeepsme
wellinformed.
Mycampusprincipalisaccessible.
Iamtreatedfairlybymycampus
principal.

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

Strongly
Agree

Agree

20. TeacherSupport

Iamsatisfiedwiththeservices
fromcampusprofessionalsupport
staff.
Iamsatisfiedwithdistrictlevel
supportandresourcesfor
teacherswithspecialpopulations.
Iamsatisfiedwithservicesfrom
paraprofessionalsupportstaff.
Centralofficestaffworkto
supportmyeffortsinthe
classroom.
Campusstaffworktosupportmy
effortsintheclassroom.
Ifeelsupportedandappreciated
bytheDistrict'sBoardofTrustees.

Strongly
Agree

Agree

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage30
Copyright2011TASB,Inc.

21. CurriculumandInstructionSupport

Theinstructionalprograminmy
schoolenablesstudentstomaster
therequiredTEKS.
Ihavesufficientaccessto
appropriateinstructional
resourcesandmaterials.
Teachersworkamicablytogether
oncommonproblems.
Iunderstandachievement
standardsandgradingpolicies.
Curriculumobjectivesand
materialsareperiodically
reviewedwithinputfrom
teachers.
Guidelinesandmaterialsare
availabletohelpteacherswith
enrichment,remediation,or
acceleration.
Teachersarechallengedtobe
effectiveandhavehigh
expectationsforstudents.
Staffdevelopmentprovides
teacherswithusefulknowledge
andskills.
Districtcurriculumandinstruction
supportstaffarecourteousand
respectfultome.
Districtcurriculumandinstruction
supportstaffareknowledgeable
andhelpful.
Theschoolhasasystemof
communicationthatisopen,
regular,andhonest.
Thecurrentgroupingofstudents
forinstructionalpurposesis
appropriate.

Strongly
Agree

Agree

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage31
Copyright2011TASB,Inc.

22. StudentDisciplineSupport

Ourstudentcodeofconductis
consistentlyandfairlyenforced.
Theprincipalprovidesleadership
insettingandmaintaining
behavioralstandardsforstudents.
Iamgivenappropriateassistance
tohelpresolvedisciplinary
problemsinmyclassroom.

Strongly
Agree

Agree

Disagree

Strongly
Disagree

No
Opinion/
Not
Applicable

23. AdditionalComments

______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________

EmployeeOpinionSurveyReportCarrolltonFarmersBranchISDPage32
Copyright2011TASB,Inc.