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A Survey on FINANCIAL VIABILITY OF JOLLIBEE FOODS CORPORATION Part I.

Profile Instructions: Kindly provide the information required and put a check mark () on the space provided which corresponds to your answer. Please dont leave any question unanswered. Information gathered will be used solely for academic purposes. 1. Age [ ] Below 25 [ ] From 25 up to less than 30 [ ] From 30 up to less than 35 [ ] From 35 up to less than 40 2. 3. Sex [ ] Male Civil Status [ ] Single [ ] Married Highest Educational Attainment [ ] Bachelors Degree Holder [ ] Masters Degree Units [ ] Masters Degree Holder [ ] Others, please specify ______________ Number of Years in Service [ ] Below 5 [ ] From 5 up to less than 10 [ ] From 10 up to less than 15 [ ] From 15 up to less than 20 [ ] From 20 up to less than 25 [ ] From 25 and above 6. Position in the Company [ ] Manager [ ] Assistant Manager [ ] Supervisor [ ] Assistant Supervisor [ ] Others, please specify ______________ [ ] Female [ ] Widow/Widower [ ] Separated [ ] From 40 up to less than 45 [ ] From 45 up to less than 50 [ ] From 50 up to less than 55 [ ] From 55 and above

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Part II. Company Perspective Instructions: Kindly provide the information required and put a check mark () on the space provided which corresponds to your answer. Please dont leave any question unanswered. Information gathered will be used solely for academic purposes. 1. Number of Years in Business [ ] Below 5 [ ] From 5 up to less than 10 [ ] From 10 up to less than 15 [ ] From 15 up to less than 20

[ ] From 20 up to less than 25 [ ] From 25 and above

2. Most Profitable Products Offered (Multiple checks are allowed.) [ ] Burgers [ ] Noodles [ ] Chicken [ ] Sandwiches [ ] Desserts [ ] Breakfast [ ] Rice Meals [ ] Add-ons [ ] Others, please specify ____________ 3. Services Offered (Multiple checks are allowed.) [ ] Delivery [ ] Kids Party [ ] Drive Thru [ ] Open 24 Hours [ ] Others, please specify ____________ 4. Most Profitable Service Offered [ ] Delivery [ ] Kids Party [ ] Drive Thru [ ] Open 24 Hours [ ] Others, please specify ____________

Part III. Financial Viability Instructions: Kindly check the corresponding bracket that shows your degree of agreement with the following statements: Legend: 5 4 3 2 1 - Strongly Agree (SA) - Agree (A) - Undecided (U) - Disagree (D) - Strongly Disagree (SD)

A. Profitability 5 1. The company has the capability to generate revenues through its products and services. 2. The company's products and services have income generating capacities. 3. The company has consistently been able to provide dividends to its stockholders for their investments. 4. The business generates high gross revenues more than enough to cover all the operational expenses and provide a reasonable net income. 5. The company has fair earnings rate on resources provided by owners. 6. The company receives a high rate of return on all assets employed. 7. The owner's capital is being utilized efficiently as shown on the number of times net worth is turnover into sales. 8. The investors has a high trust on the company's ability to generate a high income in the future. [ ] 4 [ ] 3 [ ] 2 [ ] 1 [ ]

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9. The company generate high gross revenues that is more than enough to cover all the operating expenses and provide a reasonable net profit. 5 10. The company's operating costs covers only a reasonable portion on sales. 11. The company has the ability to generate profits with the use of its equipments and other fixed assets. 12. Others, please specify _________________ B. Liquidity 1. The company has a positive net working capital which means that the current assets exceed the current liabilities. 2. The conversion of current assets from inventory to receivables to cash provides the cash to be used to pay current liabilities. 3. The company has current assets that can be easily converted into cash during its normal business operations. 4. Accounts receivable are collected quickly without losing sales from high pressure collection techniques. 5. Theres an ongoing review of the companys account receivable. 6. The average age of accounts receivable does not exceed the companys credit term. [ ] 4 [ ] 3 [ ] 2 [ ] 1 [ ]

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7. Inventories are turned over quickly without stock outs that result in lost sales.

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8. The company has adequate resources to meet the current needs of the business as determined by its favorable current ratio.

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9. The company has current assets that can be used to pay its current debts as they fall due. 10. The company has policies that can fast track collection of revenues and receivables 11. Accounts payable are paid slowly without damaging firm's credit rating. 12. The average age of accounts payable does not exceed the credit term of the suppliers. 13. The current ratio and quick ratio values are acceptable both for the company and for the public utility. 14. Others, please specify _________________

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C. Solvency 1. On average, most of the company's assets are provided by creditors. 2. The company has a high proportion of assets provided by owners thus reflecting financial strength and caution to creditors. 3. The company's debt/equity ratio is higher than the industry average. 4. The company's equipment and other fixed assets are financed through long-term debt. 5. The owner's equity of the company are used to invest on fixed assets. 6. The company's fixed assets has a high portion on the total assets. 7. The company has the ability to generate sales with the use of its equipment and other fixed assets. 8. The firm's earnings have the ability to meet annual fixed interest payments. 9. The company has the ability to provide dividends to its preferred stockholders on a regular basis. 10. Others, please specify _________________ [ ] [ ] [ ] [ ] [ ]

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Part IV. Problems and Solutions/Recommendations Instructions: Kindly check the corresponding bracket that shows your degree of agreement with the following statements. Legend: 5 4 3 2 1 - Strongly Agree (SA) - Agree (A) - Undecided (U) - Disagree (D) - Strongly Disagree (SD)

A. Problems Encountered 5 1. Rivalry and tight competition among fast food companies. 2. Customer complaints against staff and employees. 3. Incorrect billing to customers. 4. Slow response to servicing requests. 5. Poor day-to-day credit management. 6. Lack of proper cooperation and coordination of involved persons like agents and staffs. 7. Weak internal control systems. [ ] 4 [ ] 3 [ ] 2 [ ] 1 [ ]

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8. Unmotivated staffs and employees. 9. Others, please specify __________________ B. Proposed Solutions 1. Regular review of the company's account receivable and imposing tight collection policy. 2. Provide rapid and frequent introduction of new products, services and promos. 3. Build customer servicing units in different provinces/cities. 4. Give rewards and recognition to excellent staff and employees. 5. Strict management policy for the irregularities

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and violation made by staff and employees. 6. Exercise proper segregations of duties. 7. Launch regular team building for harmonious relationship among agents and employees. 8. Training and seminars must be conducted for continuing career development of employee. 9. Others, please specify _________________ [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ]

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Part V. Socio-Economic Impact Instructions: Kindly check the corresponding bracket that shows your degree of agreement with the following statements. Legend: 5 4 3 2 1 - Strongly Agree (SA) - Agree (A) - Undecided (U) - Disagree (D) - Strongly Disagree (SD) 5 1. The Jollibees mission, vision and objectives is toward to the social responsibility in the community. [ ] 4 [ ] 3 [ ] 2 [ ] 1 [ ]

2. Jollibees concern for the customer is evidenced in promises to provide quality goods at low cost, improved goods and services through technology

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and honest and intelligent service.

3. Jollibees responsibility to the stockholders was acknowledged in statements delineating corporate management's position as a steward or trustee of company resources so that stockholders might be afforded a "fair" return on investment.

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4. Management places major emphasis on fair treatment of Jollibees people in terms of compensation, working conditions, employee benefit programs, recognition of individual excellence and encouragement of individual growth and advancement. 5. Jollibees is very community conscious and attempt ot project their image of "good citizens" to their neighbors

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6. Environmental policy is understood and implemented at all levels in the company.

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7. Jollibee exercises information transparency.

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8. Jollibee complies with the rules and regulations

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imposed by the government.

9. Others, please specify _________________

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