Services of HSBC: Personal banking services: HSBC provides Personal Financial Services to 92 million customers in over 60 mar kets

worldwide. Their major progresses are global customer proposition, increase d customer numbers to 4.4 million across 47 markets, while HSBC. Their global in vestment offering, World Selection, continued to grow, with total assets under m anagement reaching US$7.2 billion. They also takes steps to enhance their custom er service, by hiring new relationship managers, investing in better systems, an d developing their products. With a network of 13 offices, 39 ATMs, 9 Customer Service Centers, an offshore b anking unit, and offices in 7 EPZs, HSBC offers a full range of personal banking and related financial services including current and savings accounts, personal loans, time deposits, travelers cheques and inward and outward remittances. Commercial banking services: Commercial banking is a traditional strength of the HSBC Group. In Bangladesh, H SBC is a popular choice for customers because of the Group's international reach and a wide range of financial services and products. HSBC has an offshore banki ng unit (OBU) license and can therefore also provide foreign currency financing to qualifying customers. In addition, there are 7 business development centres i n the country's major 7 EPZ areas including Dhaka, Chittagong, Adamjee, Mongla, Comilla, Karnaphuli and Ishwardi. Corporate and institutional banking services: Corporate and institutional banking provides dedicated relationship management s ervices to HSBC's clients in major corporate and financial institutions. The Ban k's focus is on fostering long-term relationship based on its international conn ections and extensive knowledge of Asia and Asian business. Amanah services: HSBC Amanah is the global Islamic financial services division of the HSBC Group, responsible for the development of Islamic financial products for distribution to customers of the HSBC Group. It was established in 1998 and is now based in D ubai, UAE with regional offices in the UK, USA, Saudi Arabia, Malaysia, Indonesi a, Bangladesh, Singapore and Brunei. HSBC Amanah Bangladesh offers investment op portunities through Mudarabah Term Investment (Islamic deposit); and vehicle, pe rsonal, and home financing solutions. HSBC Amanah offers you an ideal opportunit y to enjoy Shari'a compliant products while benefiting from the global expertise and world class service standards of HSBC. Global banking services: HSBC Bank provides tailored financial solutions to major government, corporate a nd institutional clients worldwide. Global Banking and Markets is managed as a g lobal business, with dedicated offices in over 65 countries and territories. Des pite less benign market conditions, particularly in the euro zone, their Global Banking and Markets business recorded its second best performance so far, with p rofits before tax of US$9.2 billion, reflecting a diversified and globally conne cted business, with a strong footprint in emerging markets. Their strategic purpose regarding global banking services are:

 To maintain strong emerging markets-led and financing-focused strategy. To become a leading wholesale bank by using their global network and developing their capabilities in major hubs. To be the world s leading and most globally connected international private bank. To maintain strong position for sustainable, long-term growth, through investmen t in our people, systems and services, particularly in emerging markets. There are other various services by HSBC bank throughout the world as well as in Bangladesh like Trade & Supply Chains, Payments and cash management, Custody an d clearing, Treasury and capital markets etc.