Martin L.

Johnston
1200 Forbes Ave, Pittsburgh, PA 45353 | 412-222-2345 | martin.johnston@gmail.com

PROFESSIONAL Performance Wireless, Pittsburgh, PA

EXPERIENCE Manager, 2002 – Present
 Determined product pricing, training new employees, conducted minor product
repairs, managed store inventory, and handling operational needs of the entire
store
 Managed all aspects of a busy Nextel wireless reseller retail store, including
sales of wireless phones, data devices, landline, and DSL products

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 Achieved dominance over local business market, securing University of
Pittsburgh, Carnegie Mellon University, Mellon Bank, and hundreds of
small/medium businesses in the region
 Maintained a extraordinary high rate of referral and repeat business through
superior customer service and support

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Nextel Wireless Reseller Group, Pittsburgh, PA
Sales Manager, 1995 – 2002

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 Managed steady growth of busy Nextel reseller retail store, including sales of
cellular, paging, and landline equipment products
 Drove a 50% increase in business sales through a variety of direct marketing
campaigns, including targeted business mailings and inserts in trade
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publications
 Responsible for operations of the company, including accounts payable and
accounts receivable, payroll, bank deposits and withdrawals, sales logs, and
data entry
 Trained sales force on new cellular promotions, pricing, and sales – improving
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overall sales by 25% within 3 months of training

Symantec Corp, Pittsburgh, PA

Analyst, 1992 –1995
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 Prepared competitive benchmark reports, conducted competitive and financial

analysis, and devised strategy for several Fortune 500 clients
 Developed new product enhancements and optimized the way the company
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takes products to market – generating substantial top and bottom line growth

ADDITIONAL  MS Office (including Access)

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SKILLS  Knowledgeable in wireless handset & data device operation & troubleshooting
(including Blackberry, Laptop Cards, DSL, VOIP)

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Expertise in Nextel Sales Portal, Nextel University, & POS II

 Attended numerous Nextel wireless technical and sales meetings

EDUCATION Oakland Community College, Auburn Hills, MI

Bachelor of Science in Business Administration, 1992
 
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