Lower the TCO of Your SAP Infrastructure

with SUSE Linux Enterprise Server from Novell

Michael Applebaum
Sr. Product Marketing Manager Novell, Inc. mapplebaum@novell.com

Manfred Stein
Project Development Manager SAP manfred.stein@sap.com

Helmut Spcker
Consulting Manager REALTECH helmut.spoecker@realtech.com

Agenda

About Novell, SAP and REALTECH When to Migrate from UNIX to Linux The Linux Value Proposition SAP Business Solutions on Linux Why Customers Choose Novell for Linux A Proven, Low-Risk Migration Path

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About Novell, SAP and REALTECH

Who We Are

$957M revenue in FY 2008 More than 50 global offices 4,000 employees in Europe, the Americas, APAC Hundreds of Linux engineers A key contributor to the Linux kernel A leader in open standards adoption

11.56 billion revenue in 2008 Subsidiaries in Europe, the Americas, APAC Around 82,000 companies run SAP software; 12 million users in 120+ countries 51,536 employees worldwide Providing more than 25 industry solutions 35+ years of experience

64.7M revenue in FY 2007 Subsidiaries in Europe, the Americas, APAC 700 employees worldwide More than 450 certified SAP consultants Only consulting company in and founding member of the SAP LinuxLab

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When to Migrate from UNIX to Linux

When to Move

Do You Suffer from Any or All of These? Aging hardware with poor price/performance Older applications need upgrading High hardware/software maintenance and support costs Increasing operational costs (power, cooling, real estate) Pressure to internationalize and adopt UNICODE Vendor lock-in Data center space is constrained
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The Linux Value Proposition

Why Move from UNIX to Linux?

Linux has become the reference platform for enterprise databases Linux is reliable, scalable, secure and high performing x64 hardware costs much less than RISC, SPARC or POWER, while providing excellent performance Linux deployments provide IT with more choices and greater flexibility

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Third Generation Linux

Server Revenue Distribution 2006/2007 Server Revenue Distribution 2009

3rd Generation

15%

Enterprise Mission Critical Roles*

20%

2nd Generation

30%

Application/ Departmental Servers

42%
Web Servers / Computer Clusters

1st Generation

55%

Network Edge and Infrastructure

38%

2007 server expenditures: US$8.6 billion

2009 server expenditures: US$10.5 billion

* Also includes virtualized infrastructures, grids, real-time, SOA, fault-tolerant and massively scalable commerce Web sites
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Source: Gartner (October 2007), What Is Third-Generation Linux?

Customer Profiles and Migration Drivers

The customer profiles and migration drivers have evolved as technology scales and Linux matures

Stage 1: Early Adopters > Driven by cost-efficiency and stability while keeping System Administration overhead under control > Industry sectors without critical performance or availability requirements Stage 2: First wave of wider adoption > Driven by cost, with critical performance and availability requirements taken for granted > Wider industry sectors

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Customer Profile and Migration Drivers

Stage 3: Widespread adoption (Current stage) > Driven by availability of powerful, commodity hardware as well as the high degree of automation that Linux provides > Industry sectors widespread and include areas such as Utilities and hosting companies > SAP on Linux installations today operate with high capacity and availability requirements

COMMON TREND: COST EFFICIENCY

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Lower Your Costs

Hardware Purchase
UNIX loads typically run on Linux using industry standard servers that cost up to 75% LESS than comparable RISC systems for UNIX

Hardware Maintenance

The move to commodity hardware drives a reduction in annual hardware maintenance costs of up to 90%

Software License Costs

Commercial Linux subscription fees are typically up to 60% LESS than the license costs for the UNIX systems they replace

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What's the Truth about Costs?

Cost has been a primary motivator for SAP migrations to Linux. But vendor comparisons between software and hardware platforms are often biased. How can you find the truth?

REALTECH has built a framework to normalize CPU power and hardware costs for crossplatform comparisons.

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Key Findings: Linux versus UNIX

1

x64 architecture provides the greatest cost advantage while providing high levels of performance

High-end computing and memory capacities at commodity equipment pricing Multi-core and multi-threading technologies have multiplied CPU power to a great extent Modern 2 or 4 processor commodity servers outperform much larger, yet older (1 or 2 yrs.) systems
> >

First x64 architectures ranged around 1,000 SAPS per CPU in 2005 Current x64 architectures range between 4,500 to 6,100 SAPS today

Capacity 'overkill' with commodity hardware is a common occurrence today

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Servers Examined in the Study

x64 x64 x64 x64

Better Price / Performance

x64 x64

Yellow = Dual-Core, Green = Quad-Core, Blue = Eight-Core

Observations: Top 4 systems are x64 based Some of the top 4 systems perform faster than some of the higher-end processor architectures providing cost and performance advantages Commodity 4- and 8-way x64 systems now reach performance levels previously achieved only by 8-way (or higher) systems running UNIX Competition between Intel and AMD keeps x64 architecture constantly updated and costs very competitive
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Key Findings: Linux versus UNIX

2

Indirect cost savings drive the migration to Linux from UNIX from an operating system standpoint

UNIX technical staff are more easily trained on Linux (have greater affinity for Linux) No major programming issues when migrating scripts, programmatic interfaces or transport files, and no major disk drive adoption issues

These issues, while small, frequently add up to make a decisive difference in favor of Linux

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Run Your SAP Applications Confidently on Linux

If Linux is your choice, you can confidently move to this open-source platform in the knowledge that SAP solutions running on Linux are as robust and enjoy the same full support and long-term commitment from SAP and its global partners as they do on every other operating system.
Henning Kagermann, Co-CEO, SAP AG

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SAP Business Solutions on Linux

New Solution: Business Suite 7 1 2

Process excellence Enhancing functionality Introducing value scenarios Consolidating industry capabilities Reduce cost Extending enhancement packages Delivering best-run now packages Enhancing solution manager Harmonizing user interfaces Capture opportunities Creating better insight Enabling faster flexibility

3
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Scaling of SAP solutions on Industry Standard Servers

SAP has been run on Industry Standard Servers since 1994. Benchmark results indicate that Industry Standard Servers can safely drive even the most demanding SAP scenarios up to
2,500 users in a 2-tier environment 7,500 users in a 3-tier environment
History of 2-tier SAP SD Benchmark * on Industry Standard Servers
9000 8000 7000 6000 SD Users 5000 4000 3000 2000 1000 0 1996

Latest innovations:
Quad-Core CPUs 8-Socket Industry Standard Servers Upcoming: Multithreading 2nd Generation (forecast 30% additional CPU resources)
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1998

2000

2002 Ye ar

2004

2006

2008

2010

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SAP Solutions on Linux Facts

SAP was the first major vendor to ship business solutions on Linux
General availability for SAP R/3 since Q4/1999 All R/3 releases since R/3 4.0B, including R/3 Enterprise Full availability of all SAP products based on SAP NetWeaver 7.0, 04, 6.x and SAP Basis 4.x

Supported Distributions
SUSE Linux Enterprise Server from Novell Red Hat Enterprise Linux

Supported Databases
SAP MaxDB IBM DB2 (LUW and for zSeries) Oracle

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SAP Solutions on Linux Facts

Linux is Reference Platform for SAP software development

Best availability of SAP solutions on Linux guaranteed

Market share of SAP Solutions on Linux

Approaching 7,000 installation shipments with Linux on the database server (Q4/2008) Many more customers are using Linux on application servers Linux installations are still growing 50% year on year Customer appreciation very positive feedback Why SAP customers choose Linux as their OS platform:

UNIX performance, reliability and efficiency at an unbeatable price

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What's New with SAP on Linux?

Virtualization and efficient deployment of SAP solutions

Linux is premier platform for SAP Adaptive Computing Virtualization with Xen and VMware ESX with SLES guests SAP High Availability based on High Availability solution from Novell

SUSE Linux Enterprise Server from Novell

SUSE Linux Enterprise Server 10 fully certified SUSE Linux Enterprise Server 11 certification tests already started SUSE Linux Enterprise Server Priority Support for SAP

Support all SAP components on Linux

Linux is premier platform for SAP with Oracle RAC SAP ITS incl. x64 version, SAP Enterprise Portal 6.0, TREX 6.1, Internet Pricing Configurator, liveCache 64bit, APO Optimizers

And some only on SUSE Linux Enterprise!

SAP Business All-in-One Fast-Start Installation Wizard SAP NetWeaver Business Warehouse Accelerator (formerly known as BIA) exclusively provided on x64 Linux

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Novell, Inc.

SAP Business ByDesign exclusively hosted on x64 Linux and SAP All rights reserved. MaxDB

Why Customers Choose Novell for Linux

Why Choose Novell for Linux Migration in SAP Data Centers

SAP recommends SUSE Linux Enterprise Server Most SAP on Linux customers (75%) run SUSE Linux Enterprise Server Strong technical collaboration between SAP and Novell Certifications for virtual and HA environments Better manageability via Windows interoperability

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SAP and Novell: A Winning Partnership

Organizations are increasingly turning to open source solutions with Linux as their core platform, so teaming with Novell and offering our customers SAP applications on SUSE Linux Enterprise meets a direct customer need. Our cooperation leverages industryleading technologies to give customers high-value, low-complexity solutions.
Lo Apotheker, Co-CEO, SAP AG

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A Proven, Low-Risk Migration Path

SAP Migration Overview

SAP Migration Service

SAP migration overview Process and time-frame of a typical SAP migration project

Similarity to traditional UNIX leverages existing skills REALTECH services

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SAP Migration Service

Cost: 8,000 Services:

Tools (Migration Kit) Migration Key 3 Going Live Sessions

> > >

Project Audit Analysis Session Verification Session

Support

Standby of migration tool development on Go-Live

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Procedure of an SAP Migration Project

Customer chooses certified migration partner Customer (or migration partner on behalf) opens an OSS message SAP sends the migration documents to the customer Customer signs contracts with SAP
(DB-, OS-Change and Migration Service)

SAP sends the Migration-CD to the customer

Customer and partner issue time schedule of the migration and send to SAP

SAP verifies the project plan Remote Project Audit Session

Going Live Check in the source system Analysis Session

Test run of the migration

Customer checks system on the new Hardware and/or new database software

Final migration

Going Live Check in the new system Verification Session

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Time-line of an SAP Migration Project

3 - 4 months before final migration Start of the migration project As soon as possible Remote Project Audit Session Going Live Migration Analysis Check Test migrations (dep. on system compl.) 3 4 weeks 2-3 weeks after final migration Going Live Migration Verification Check

Final test migration of production system Customer verification (stress, regression) Final migration of production system

Hardware Order

Delivery of the SAP Migration Tools

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Similarity to Traditional UNIX Leverages Existing Skills

Linux has an extremely high affinity to commercial UNIX: therefore migration effort and organizational impact are smaller than switching to windows Nearly identical OS philosophy:
Little differences in existing OS scripts Unchanged volume management Similar or identical backup/restore and HA procedures No adaption of existing paths No EOL/EOF problem with co-files in the transport directory

High transfer of know-how from UNIX to Linux

UNIX admin teams often already know Linux, or easily acquire Linux knowledge High acceptance for Linux among UNIX admin teams
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Why REALTECH?
Experience
More than 600 successful migrations Preferred partner for SAP migrations for both Microsoft and Novell Projects on global and local scale Planning and implementation of migration projects for several years

Know-How

Independence

Infrastructure analysis, proof Best Practices from top of concepts and feasibility consultants studies for hardware vendors and end customers No dependencies to any hard- or software vendor Certified migration specialists only! Facts only Great connections to SAP International knowledge transfer The only independent consulting company in the SAP LinuxLab Reliable and sustainable

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Customer Case Study

R/3 Infrastructure as Planned Originally

Central Instance Appl.+DB Server Development System SAP R/3
N4000 / 4*360MHz 12 GB RAM 1 Gb HPUX HPUX L2000-440/1 2 GB RAM

HR Production System
L100-360/2 1 GB RAM

ERP Server (R/2, COPICS) MAINFRAME

IBM 9672 RB5 88 MIPS

LAN

Disk System
HP XP256 1 ,7 TB

8 Mbit Leased Line

Disk System
HP DS2300 1 ,1 TB

LAN

RP5475 / 875 MHz -- 4 GB RAM

QA System & Shadow DB

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Original Configuration: CI Only

Stress test result: Total performance inadequate Result: Add application servers (Linux x86 due to cost and procurement speed)
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R/3 Infrastructure as on Go-Live Day

2 x DL380 / 2*3,2 GHz DL380/ 2*2,4 GHz N4000 / 4*360MHz 6 GB RAM 4 GB RAM 12 GB RAM 1 Gb HPUX HPUX

Application Server

Batch Server

Central Instance + DB-Server Development System SAP R/3

L2000-440/1 2 GB RAM

HR Production System
L1000-360/2 1 GB RAM

ERP Server (R/2, COPICS) MAINFRAME

IBM 9672 RB5 88 MIPS

LAN

1 Gb

1 Gb

100 Mb

LINUX

LINUX

LINUX

Disk System
HP XP256 1 ,7 TB

8 Mbit Leased Line

Disk System
HP DS2300 1 ,1 TB

LAN

RP5475 / 875 MHz -- 4 GB RAM

QA System & Shadow DB

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SAP ERP Infrastructure Two Years Later

HP DL360-G4 3,0 1 GB RAM 1 GBit

SAP InternetTransaction Server

SAP ERP Prod. SAP CRM, Application-Server TREXX HP DL380-3,2/2 Volltextsuche

HP DL380-3,2/2 4 GB RAM 1 GBit 6 GB RAM

SAP ERP Prod. SAP ERP, HR SAP HR Prod. DB-Server HP L1000-360/2 Develop.
HP N4000-360/4 12 GB RAM HP L2000-440/2 6 GB RAM 1 GB RAM

LAN
1 GBit 1 GBit 100 MBit HPUX 100 MBit HPUX

LINUX LINUX

LINUX

LINUX LINUX

HPUX
FC

FC

Disk System
HP XP256 1,7 TB

Computer Center

1 GBit HPUX
SCSI

LAN Disk System

HP DS2300 1,1 TB

Business Continuity Center

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RP5475 / 875 MHz -- 4 GB RAM

QA System & Shadow DB

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Analysis of the Situation Early 2006

Server Upgrade necessary due to ever more frequent performance bottlenecks on CI/DB side

Additional application servers dont help Existing UNIX-Servers obsolete Existing XP256 disc storage system obsolete and mainframe oriented (insufficient I/O)

Pending introduction of new NetWeaver/ERP components:

SCM: eProcurement SEM and BI: Enterprise Planning CRM: Extension of functionalities

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Extended Requirements on Business Continuity (7 x 24) Renewal of infrastructure and CI/DB server HW unavoidable

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Decision Making: The Alternatives

Alternative 1 Alternative 2 Alternative 3

DL585 4x 2,2GHz Dualcore

rx7620 with 6 x 1,1GHz mx2 DualCore CPUs

rx4640 with 4 mx2 modules

LINUX
9.400 SAPS

HP-UX
9.400 SAPS

HP-UX
6.976 SAPS

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Analysis of Direct Associated Cost

Initial Costs Alternative 1 Linux (9.4) Alternative 2 UNIX (9.4) Alternative 3 Unix (7.0)

Server Hardware OS SAP Migration Tools/Service External Migration Services Internal Effort (PD at 600 ) Total

50.000 740 16.000 40.000 27.600 134.340

289.400 6.600

125.400 6.600

296.000

132.000

Annual costs

Alternative 1

Alternative 2

Alternative 3

Hardware Maintenance OS Total

1.200 576 1.776

39.000 0 39.000

14.667 0 14.667

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Cost Analysis for Equally Sized Servers

600.000 500.000

400.000

300.000

200.000

100.000

0
Unix (9.4) Annual Linux Annual Unix (9.4) Cumulative Linux Cumulative Cumulative Savings
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Initial Cost

Year 1

Year 2

Year 3

Year 4

Year 5

296.000 $ 384,800 134.340 $ 174,642 296.000 $ 384,800 134.340 $ 174,642 - 161.660 - $ 210,158

39.000 $ 50,700 1.776 $ 2,309 335.000 $ 435,500 136.116 $ 176,951 - 198.884 - $ 258,549

39.000 $ 50,700 1.776 $ 2,309 374.000 $ 486,200 137.892 $ 179,260 - 236.108 - $ 306,940

39.000 $ 50,700 1.776 $ 2,309 413.000 $ 536,900 139.668 $ 181,568 - 273.332 - $ 355,332

46.800 $ 60,840 1.776 $ 2,309 459.800 $ 597,740 141.444 $ 183,877 - 318.356 - $ 413,863

46.800 $ 60,840 1.776 $ 2,309 506.600 $ 658,580 143.220 $ 186,186 - 363.380 - $ 472,394

72%

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Additional, Non-Quantifiable Benefits

Minimization of OS administration effort due to homogenization of OS landscape: From 4 to 3 to 2 (VM/VSE, UNIX, Windows, Linux) At least 30% cost savings with each new server required:

SAP BW, SAP SCM, SAP SEM, etc. Each new landscape requires 1 3 additional servers in a standard environment

Lower cost on additional components like network adaptors, FC components,

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Current SAP ERP Infrastructure

SAP InternetConnectivity Server SAP CRM, TREX, SAP ERP Prod. Application-Server Enterprise HP DL380-3,2/2 Search
HP DL380-3,2/2 4 GB RAM 1 GBit 6 GB RAM

SAP ERP+HR Production

HP DL585 4x2,2 GHZ 32 GB RAM

HP DL360-G4 3,0 1 GB RAM 1 GBit

local LAN
1 GBit 1 GBit

LINUX LINUX

LINUX

LINUX LINUX Disk System EVA 4000

LINUX

Computer Center
local LAN SAP ERP+HR QA & Development NEW 1

Mirroring via SAN

Disaster Recovery Remote Location

Disk System EVA 4000
1 GBit
SCSI

WAN 600km Disk System

HP DS2300 1,1 TB Netto

HP DL585 32 GB RAM / 4 x 2,2 GHZ Opteron AMD

Business Continuity Center

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VMWARE Server fr SAP Shadow DB und Disaster-Recovery (File-, Email- and Domain)
(HP DL370 / 1 GB RAM / 2 x 2,4 GHZ)

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Very Typical UNIX-to-Linux Aspects of This Case

The UNIX to Linux migration contributes to significant cost savings There is plenty of UNIX know-how and also production experience with Linux application servers for SAP Linux is highly accepted and welcome in the existing SAP team The existing UNIX infrastructure is close to end of depreciation The existing UNIX infrastructure needs to be extended or replaced due to performance aspects and new business requirements The customer needed a migration partner ensuring success, which was triggered by the question Is Linux ready for our mission-critical applications?

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www.novell.com/sap

Summary

Many opportunities to migrate Many benefits of migrating A proven, low-risk migration path Learn more today:
Novell: www.novell.com/unixtolinux www.novell.com/sap REAL TECH: www.realtech.com/linux SAP: www.sdn.sap.com/irj/sdn/linux Michael Applebaum: mapplebaum@novell.com Manfred Stein: manfred.stein@sap.com Helmut Spcker: helmut.spoecker@realtech.com

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Additional Information

REALTECH Comparison Framework

Assumptions

Storage costs excluded Database costs excluded High Availability costs excluded Only most recent processors with published SAP benchmarks used for cost evaluation (TPC-C benchmark used for cost information if available) Pricing information taken from public sources or sources available to REALTECH If TPC configuration deviated in processor class, assumptions were made in favor of higher class configuration at the same price SUSE Linux Enterprise Server used as Linux distribution for x64 Discounts applied in pricing discussion depend on source of pricing info If an SAP benchmark for a CPU architecture was performed on a different OS, no effect on CPU was assumed All SAPS normalized to current benchmark release of SAP ECC 6.0 Prices given in USD recalculated to Euro at rate of 1.450 USD per Euro

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Extended Configuration: CI plus Linux AS

IDLE = 75% average Response Time = 0,2 sec.

Stress test result: Total performance more than sufficient Typical: First contact with Linux on application server level
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Cost Analysis for Smaller Sized UNIX

250.000

200.000

150.000

100.000

50.000

0
Unix (7.0) Annual Linux Annual Unix (7.0) Cumulative Linux Cumulative Cumulative Savings

Initial Cost

Year 1

Year 2

Year 3

Year 4

Year 5

132.000 $ 171,600 134.340 $ 174,642 132.000 $ 171,600 134.340 $ 174,642 2.340 $ 3,042

14.667 $ 19,067 1.776 $2,309 146.667 $ 190,667 136.116 $ 176,951 - 10.551 - $ 13,716

14.667 $ 19,067 1.776 $2,309 161.333 $ 209,733 137.892 $ 179,260 - 23.441 - $ 30,473

14.667 $ 19,067 1.776 $2,309 176.000 $ 228,800 139.668 $ 181,568 - 36.332 - $ 47,232

17.600 $ 22,880 1.776 $2,309 193.600 $ 251,680 141.444 $ 183,877 - 52.156 - $ 67,803

17.600 $ 22,880 1.776 $2,309 211.200 $ 337,920 143.220 $ 186,186 - 67.980 - $ 88,374

32%

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Novell and SAP The Power of Partnership

Novell is at the heart of SAP applications: - 1,000+ joint customers - 7,000+ Installations Novell is the only OS providing a fast installation wizard for SAP Business Allin-One solution Doubled customer base YOY with the SUSE Linux Enterprise Server Priority Support for SAP offering SUSE Linux Enterprise is the only OS that runs SAP BI Accelerator SUSE Linux Enterprise is the Reference Platform for SAP development SAP Hosting service runs on SUSE Linux Enterprise Server

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Seamless and Integrated Support

SUSE Linux Enterprise Server Priority Support for SAP

It is the only Linux distribution offering to ensure customers benefit are the same level of priority support from both Novell and SAP, including:
Unlimited 24 x 7 technical support from Novell Electronic and telephone support - target response 1hr telephone, 4hrs electronic Access to all fixes and patches for SUSE Linux Enterprise SUSE Linux Enterprise Server Fundamentals Training Kit 3071 (US$495 value)
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Seamless use of SAP Novell, Inc. All rights reserved.

support systems

Unpublished Work of Novell, Inc. All Rights Reserved.

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General Disclaimer
This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.

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