Wer qualifi may lead to good interviews in the sense of produci ' and doing justice to the ethical

demand of c reatlng n~ rich situation Recall inquiring open to for the subjects. once more the three interviews in Chapter 2. Th about interior decorating poses clear question e what is said, follows up sensitively, and steer

Box 8.2 outlines

some criteria

for intervie

f what she wants to know about the learning Ion a "1 utic interViewer IS gent e an d sa f e, allows the The t h er ape

d.

iti!le: Listens actively to the content of what is h ar the many nuances of meaning in an answer, and to get the nuances of meaning described more fully. lOt rviewer is empathic, listens to the emotional mes10 what is said, not only hearing what is said but also It I said, and notices as well what is not said. The Icwer feels when a topic is too emotional to pursue
mterview.

Has an extensive knowledge 0 interview theme, can conduct an informed conve about the topic; being familiar with its main a p interviewer will know what issues are important to p without attempting to shine with his or her e knowledge.

1. Knowledgeable:

Open:

Hears which aspects of the interview topic are rtant for the interviewee. Listens with an evenly hovanention, is open to new aspects that can be introby the interviewee, and follows them up.

2. Structuring:

Introduces a purpose for the int outlines the procedure in passing, and round 0 interview by, for example, briefly telling what was I , d k' he in the course of the conversatlOn an as lllg w interviewee has any questions concerning the itu

eering: Knows what he or she wants to find out: is ar with the purpose of the interview, what it is rtant to acquire knowledge about. The interviewer 01 ~he course of the interview and is not afraid of , PUng d'IgresslOns f rom the interviewee.
Do es not ta k e everythmg that is said at face ' ' Uftqhuestlons critically to test the reliability and o .w at the int erVlewees tell. ThiS cntlcal checking ' , " t am to th r ' e 0b servatlonal evidence of the intertatements as we 11as to t h elr logICal consistency. ' , Rem erview alllS w , can recall rler laborated dear nt parts of:~ ,can r~late , e lllterview

Cntica!: b

3. Clear:
speaks

Poses clear, simple, easy, and short qu distinctly and understandably, does not . 1' The excepn demic language or pro f eSSlOna Jargon. I 'can be comp a stress interview: Then t h e questlOnS 'th , h b' , wers revealing ambiguous, With t e su Jects ans tions to stress.

embering:

Ret'

at a subject has said during

4. Gentle:

' . h what they at Allows subjects to flillS " an , of thlllking lets them proceed at their own rate , that , indicates ing. Is easy-gomg, tolerates pauses, , al and pro ceptable to put forward unconv~ntlon opinions and to treat emotional Issues.

statements and ask to have what has been said during to each other.

"krpretmg.

and eXte~d h anages, throughout the interview to t e meanlllgs f h' , provides int ,0 t e mtervlewee's statedi confirm:~pretatlO~s of what is said, which may or confirmed by the interviewee.