INDEX

SR NO. I. II. III. IV. V. VI. 1 2 3 4 5 6 7 8 TOPIC DECLARATION ACKNOWLEDGEMENT COMPANY CERTIFICATE GUIDE CERTIFICATE EXECUTIVE SUMMARY TABLE OF CONTENT INDUSTRY PROFILE COMPANY PROFILE HUMAN RESOURCE DEPARTMENT PRODUCTION DEPARTMENT MARKETING DEPARTMENT FINANCE DEPARTMENT OBSERVATIONS AND RECOMMENDATIONS CONCLUSION PAGE NO.

Human Resource department

Human Resource Management is that part of management which is concerned with people at work & their relationship within the organization. The term Human Resource Management refers to the management of personnel in the organization of any company to achieve the predetermined goals. The duty of the personnel manager is to look after the personnel department and various functions of the personnel like recruitment, selection, promotion, transfer, etc.. The management of man is the main aim of the organization.

Managing people is the heart and essence of being a manager. It is concern with any activity relating to human element or relations in organization

 It is concerned with employees both as individuals as well as group.

Definition :HRM is the planning, organizing, directing and controlling of the procurement, development, compensation, integration, maintenance and separation of human resources to the end that individual, organizational and social objectives are accomplished. In the company the head of the H.R.M department is - Subhro bhaduri

RECRUITMENT
Recruitment is the process of searching for prospective employees and stimulating and encouraging them to apply for job in an organization. -FLIPPONormally recruitment means process of identifying and encouraging prospective employees to apply for

jobs in organizations. It is a process preceding to selection process which is concerned with searching out of sources of human resources and trying to attract more and more deserving candidates providing wider scopes for selection. In this company selection and recruitment process is work in direct way. Moreover importance is given to the experienced person. The company believes that business lead better under experience.

Value creation & best employment experience.

Direction
Accountability External Orientation Capability Leadership Coordination

Innovation

Motivation

In their view, effective alignment of the performances culture levers to the best employment, hence leading the organization to become a Great place to work.

HRs role in value creation & best employment experience. How they work with funtions.

Leadership: shape & inspire the action of all in the organization. Direction & values: Allign people processes with organizations vision & values. Accountability: Designs structure/reporting relationships, evaluate individual performances, create individual accountability for the business results. Co-ordination: build processes for business performances linkage & risk control. Capability: build institutional skills & talent to support the organizations strategy and create competition advantage Motivation: inspire & encourage employees to perform & grow with the company.

External orientation: engage in constant two-way interaction with employees, benchmark best practices to drive value & provide opportunities for entrepreneurial creativity.

Leadership: Kotak succession plan at senior management level. Meritocracy. 95% of Top team is home-grown RACE programme for frontline leadership

Direction & values:

EVP / values linkage to HR processes Policy deployment at National, regional & branch level. Demonstration of values adherence & Growth Traits is a prerequisite in our employees career growth.

Accountability: Standard of performance for each role defined Line manager drive recruitment, retention & development of team members Individual line managers leads improvement of respective teams engagement levels.

 Co-ordination & control:

70% of talent sourcing through internal sources. Talent fit check through culture match check Input tracking & monthly updates of individual performances scores.

Capability:
Kotak Hi-program for mid management. Pre-trained model for hiring graduates/post graduates. On-line training & certification system.

Motivation:
Empowerment to take up new projects &leads business initiatives. Senior managers are encouraged to drive enterprise wider. Monetary incentives, variable pay plan, contests, holidays trips etc.

Work life balance = making the workplace enjoyable.....

Dependent policy, annual picnic with family etc. TGIS-other activities (pursuing hobbies like reading, cooking, trekking, dancing, etc.)

Attraction:

Increase in employees base in past 3 years time from 3200 to 18000

70% of the above recruitment done through direct talent attraction at benchmarked costs. Retention: Kotak company level attrition dropped by 4% on a year on year basis for the last 3 years.

Development:

66% of all leadership position filled through Kotak succession planning 95% of Top management has grown from within the organization. Gaurang shah: Head, Kotak life insurances Never bought insurances in his life. . . . Now selling it to 100,000 customers.

Finance department
Finance is regard as life blood of business organization and management of finance study about procurement of funds from most advantage source and its effective disbursement with a view to maximizing shareholders wealth. Account activity is also an important part of finance management. Financial management means application of managerial techniques like planning, organizing, and controlling of finance functions. -EARNE ST WALKER

We cannot imagine a business without finance because it is the central of all the business activities. No matter whether the business is small or big, government, semi-government or non government. The finance function of the management is equally important for all profit making organizations.

Cash flow statement of the year ended march 31,2011

particulars Net profit/(loss)as per p&l account Adjustments for:Depreciation Interest income

year ended mar 31-011

year ended mar31-010

177279578

118930816

26145855 (7073342) Income from investment (8808) 9910215 Dividend on mutual fund 37915257 Provision for rece. Under financing activities

Loss/profit on sale of fixed assets Operating profit before working capital Receivables under financing activities Loan & advances Other current assets Trade & other payable Cash flow from operations Tax paid

16933409 (3131136) (1073658) 593689 166928137 (9651) 583029 224931354 147748228 (2543796641) (2017878357)

26084632 21471507 38361281 8947416 529728609 410161360 (1853582591) (1490387692) 75975658 24081104

Nat cash from operating activities Cash flow from investment activities Purchases of investment Purchases of fixed assets Sales of fixed assets Interest income Income from investments Dividend from mutual funds Net cash flow investing activities Cash flow from financing activities Refund of share application Dividend & dividend tax paid Borrowing from banks Repayment of borrowing from banks/ others Net cash from financing activities Net increase/(decrease)in cash & cash equivalent Balance of cash-opening Balance of cash- closing

(1929558249) (1514468796)

(1000,000)
(45564925) (60328538)

415465 2058057 8808 9910215 (33172380) -

65340 642838 1073658 593689 (58953013)

(38424402)

(8125871) 4465291510 2565203974 (2113545361) (917360084) 2343601278 1609419488

380870649 35997679 225854816 189857137 606725465 225854816