100279MP 08MeteringPocketGuide

This document contains trade secrets and confidential information of Itron, Inc.
, which are not to be divulged to third parties and may not be reproduced or transmitted in whole or part, in any form or by any means, electronic or mechanical for any purpose, without the express written permission of Itron, Inc. All rights to designs or inventions disclosed herein, including the right to manufacture, are reserved to Itron, Inc. The information contained in this document is subject to change without notice. Itron, Inc. reserves the right to change the product specifications at any time without incurring any obligations. CENTRON, FULCRUM, QUANTUM, VECTRON, SENTINEL, and PC-PRO+ are registered trademarks of Itron, Inc.
Itron Metering Pocket Guide
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This Metering Pocket Guide is intended as a quick reference for currently produced CENTRON, CENTRON Polyphase and SENTINEL meter functions. It does not encompass all of the functionality of these meters. For more details, see the appropriate Technical Reference Guide: Technical Reference Guide CENTRON Meter Technical Reference Guide CENTRON Polyphase Meter Technical Reference Guide SENTINEL Meter Technical Reference Guide CENTRON II C12.19 Residential Meter Technical Reference Guide Where xx = the latest revision. Stock Number 100299GM-xx 100690GM-xx 100300GM-xx TDC-0989-xx
Table of Contents
Meter Product Software Matrix
Page 1
CENTRON Meter Pocket Guide
CENTRON Polyphase Meter Pocket Guide
41
SENTINEL Meter Pocket Guide
81
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Software Matrix
Devices Supported by Software Product (as of June 2011)
PC-PRO+ (16 Bit) 3.5 3.5.3
100 Series 200 Series CENTRON
Yes Yes Yes
No Yes(1) Yes
PC-PRO+ Views 9.70
Device
No Yes(R) Yes(R)
No Yes Yes
No Yes Yes
No Yes Yes
No No No
(1): Initialize with imported programs (R): Read Only
EnergyAudit 4.30
PC-PRO+ Advanced 9.70
Shop-Pro 9.70
Field-Pro 9.70
HH-PRO 8.0

EnergyAudit 4.30
PC-PRO+ (16 Bit) 3.5 3.5.3
Shop-Pro 9.70
Device
CENTRON C12.19 (1) CENTRON II C12.19(2) CENTRON V&I DATA STAR

No No No Yes
Yes Yes Yes No
Yes(R) No Yes(R) No
Yes No Yes No
Yes No Yes No No
Yes Yes Yes No No
Field-Pro 9.70
HH-PRO 8.0
PC-PRO+ Views 9.70
No No No No Yes(R)
Yes Yes(3) Yes(R) Yes FULCRUM SL320 (1): Refer to PIL EL-P09-682 for more details about PC-PRO+ Advanced 9.60 (2): Requires PL-PRO Advanced 9.70 or higher (3): Initialize with imported programs (R): Read Only

EnergyAudit 4.30
PC-PRO+ (16 Bit) 3.5 3.5.3
Shop-Pro 9.70
Device
FULCRUM SQ400 QUANTUM
Yes Yes No No
Yes(R) Yes(R) Yes Yes
Yes(R) Yes(R) Yes(R) Yes(R)
Yes(R) Yes(R) Yes Yes Yes
No No No Yes Yes
No No No Yes Yes
Field-Pro 9.70
HH-PRO 8.0
PC-PRO+ Views 9.70
Yes(R) Yes(R) Yes(R) Yes(R) Yes(R)
QUANTUM Q1000 SENTINEL
Yes Yes(*) Yes(R) VECTRON (*): No PRO-READ or Factory exports available for VECTRON (R): Read Only
Software Qualified on Operating Systems (as of June 2011)

EnergyAudit 4.30
PC-PRO+ (16 Bit) 3.5 3.5.3
Shop-Pro 9.70
Operating System
DOS 6.22 Windows 3.1 Windows NT 3.51 Windows NT 4.0 SP6.0+ Windows 95
No No No Yes(**) Yes
No No No No Yes
No No No No No
No No No No No
No No No No No
No No No No Yes
Field-Pro 9.70
HH-PRO 8.0
PC-PRO+ Views 9.70
No No No Yes No
(**): For PC-PRO+ 3.5 - 3.53 to function properly, Microsoft Security Patch MS04-012 (KB828741) must be installed

EnergyAudit 4.30
PC-PRO+ (16 Bit) 3.5 3.5.3
Shop-Pro 9.70
Operating System
Windows 98 SE Windows Me Windows 2000 Professional Windows XP Professional SP2 (32 bit) Windows XP Professional SP2 (64 bit)
No No No No No
No No Yes Yes Yes
No No Yes Yes No
No No Yes Yes No
No No Yes Yes No
No No Yes Yes Yes
Field-Pro 9.70
HH-PRO 8.0
PC-PRO+ Views 9.70
No No Yes Yes No

EnergyAudit 4.30
PC-PRO+ (16 Bit) 3.5 3.5.3
Shop-Pro 9.70
Operating System
Windows Vista Professional (32 bit) Windows Vista Professional (64 bit) Windows 7 (32 bit) Windows 7 (64 bit)
No No No No
Yes Yes Yes Yes
Yes No Yes No
Yes No Yes No
Yes No Yes No
Yes Yes Yes Yes
Field-Pro 9.70
HH-PRO 8.0
PC-PRO+ Views 9.70
No No No No
Notes:
CENTRON Meter
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CENTRON Meter Forms Available Metrology 1S

a
Class 100 200 320
Number of Elements 1 1.5 1.5 1 1 2 2 2
Number of Wires 2 3 3 2 2 3 3 3
Voltage 120 240 240 240 120 240 120 120
Test Amps 15 30 50 2.5 2.5 2.5 30 30
2S
3S
20 20
4S 12S Network 25S

a
20 200 200
"S" = Socket Base
CENTRON Type Codes 1st Generation
C
Product Family C = CENTRON
S
Base Style S = Socket A = A- base C D L R T X Register Functionality = kWh only = CellNet = Demand = Load Profile = R300 = TOU = Metrology only R 2 = 2 ERTs R 3 = 3 ERTs
Metrology Generation 1 = 1st Generation
Example : C1SLR2 = CENTRON C12.19 Load Profile Meter equipped with 2 ERTs
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CENTRON Type Codes 2nd Generation
C N 2 S O D
Product Family C = CENTRON Optional = Singlephase P = Polyphase N = Network Base Style S = Socket A = A-base
P
Option Module Type = Standard P = PLAN
Meter Type = Standard D = Disconnect R = Cell Relay, GPRS, Ethernet, GPRS+ Ethernet X = Third Part Comm
Metrology Generation 1 = 1st Generation (pulse) 2 = 2nd Generation (blurt) System = kWh only C = CellNet D = Demand L = Load Profile R = R300 T = TOU X = Metrology only O = OpenWay
CENTRON Label Description
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CENTRON C12.19 Meter Indicators
CENTRON C12.19 D/T/L Meter LCD Display The CENTRON C12.19 D/T/L meter features a versatile ANSI C12.10 compliant, 104 segment liquid crystal display (LCD). The LCD module may be programmed with the following digit and multiplier settings: 4x1, 4x10, or 5x1. A nine-digit LCD, with a variety of annunciators, is provided on these multifunction personality modules.
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Static Indicators
Indicator 888 888888 EOI VA, VB, VC Description Nine digits (7 segments each) for display of alphanumeric information End of Interval(Registers - Dmd) Indicators for phase voltage (not applicable in C12.19 meters) are present during segment check Watt Disk Emulator - scrolls right for positive; scrolls left for negative Nominal Voltage Indicator (not applicable in C12.19 meters) are present during segment check Scroll Lock (indicates temporary scroll lock of a display item) Selection of Normal or Alternate sequence
120 240 277 480 Scr Loc SEL nor, SEL Alt
Static Indicators
Indicator nor diSP TEST Entry into Normal Mode. Entry into Test Mode. Description
Note: The indicators shown in the table above actually display in a digital readout font; some characters may display as upper case. The Watt Disk Emulator does not appear for segment check.
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CENTRON C12.19 D/T/L Meter Load Indicators The watt disk emulator can represent the delivered or received power as follows:
Segment Progression for Delivered Power Where Kh = 1 Wh per pulse
Segment Progression for Received Power
Demand Reset Button There are two methods of triggering a demand reset. When the Demand Reset Button is pressed, a demand reset is immediately performed. A demand reset can also be done using the system programming software communicating directly with the meter when logged on. The following actions occur with a demand reset:
888 888888 is displayed on the LCD. The demand registers are processed and reset. The Demand Reset Count is incremented. A self read snapshot occurs. The meter can be programmed with a demand reset lockout time. This is the minimum time required to pass between demand resets configurable from 0 to 255 minutes. If a demand reset is attempted before this amount of time elapses since the last demand reset, the meter will not reset demands. This lockout time does not apply to software initiated demand resets. Also, if the Demand Reset Button has been programmed to be disabled, the meter will not perform a demand reset when the button is pushed.
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Three-Button Reset WARNING! Performing this function clears: Billing Data Meter Program Security Codes To perform a three-button reset: 1 Remove power from the meter. 2 Remove the outer cover from the meter. 3 Simultaneously hold down the Test Button and the Demand Reset Button, while holding a magnet at the nine o'clock position on the meter. Note: The Test Button, Demand Reset Button, and magnet position are shown on CENTRON C12.19 Meter Indicators (on page 14). On older C1SD/T/L meters, the magnetic switch is located at the 10 o'clock position. 4 While holding the buttons and magnet in place apply power to the meter. Once you see "3BReset" or "nordiSP" on the display, release both buttons and remove the magnet. The three-button reset is complete.
Magnetic Switch The magnetic switch allows for manual switching between display modes as well as scroll lock of display items. To activate the magnetic switch, hold the magnet to the Magnetic Switch (see "CENTRON C12.19 Meter Indicators" on page 14). Older C1SD/T/L meters have a magnetic switch at the 10 o'clock position. To switch between different display modes, hold the magnet in place for 5 seconds. The meter display will show one of the following:
sel sel
nor Alt
When the display shows the mode you want, remove the magnet. To activate the scroll lock, hold and release the magnet. ScrLoc will appear on the meter display. Apply and release the magnet again to step through the selected meter display.
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Test Mode Button The Test Mode button is located at the 3 o'clock position on the meter register under the meter outer cover. Pressing the button activates Test Mode. Pressing the button again will exit Test Mode and activate the Normal display. Note: If the TEST button has been programmed to be disabled, the meter will not enter Test Mode when the button is pressed.
Display Modes Normal Display Mode The Normal Display Mode is the default display when the meter is energized and when the meter is in Normal Operating Mode. Alternate Display Mode The Alternate Display Mode is functionally identical to the Normal Mode. The meter itself still operates under normal measurement, but the display sequence can be programmed to show a different set of displayable items from those in the Normal Display Mode. While in Alternate Display Mode, the letters ALT appear on the LCD to designate activation of the Alternate Display Mode. Upon completion of the Mode Timeout period, the meter automatically returns to the Normal Display Mode.
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Test Display Mode The Test Mode can be accessed from either the Normal or Alternate Mode by removing the meter cover and pressing the Test button. To activate this mode with a programming device, refer to the appropriate software users manual. The Test Mode annunciator, TEST is displayed while the CENTRON meter is in Test Mode. In Test Mode, normal metering stops and Test Mode registration begins. Display Mode Timeout When the display is put into display modes other than Normal display (Alternate, Scroll Lock, or Test display modes), the meter will return to normal operation after a programmable Mode Timeout expires. The Mode Timeout can be configured from 1 to 255 minutes using the meter programming software.
Three Ways to Test Test using infrared pickup 1. Place sensor on light pipe (top of meter) Program test board according to table. Refer to the CENTRON Test Board Parameters table. Remember: Kh = 1.0 Test using pulse detector 2. Place sensor on light pipe Use x1 light for light loads and x10 light for heavy loads Test using disk emulator on LCD 3. Each change of state of disk emulator is equal to 1 Wh Direction of disk emulator shows power flow direction (forward or reverse)
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CENTRON Pulse Detector Converts infrared pulse to visible light. Gives quick indication of load.
CENTRON Test Board Parameters Recommended # of pulses for CENTRON on Test Board 1S, 2S CL200 FL LL PF 10 10 10 3S, 4S CL20 7 6 7 12S/25S, 2S CL320 15 7 12
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Programming Tips R300CD/CD3 For complete details refer to CENTRON R300CD/CD3 Quick Install Guide document. Note: These instructions are given assuming a CENTRON (C12.19) program is open in PC-PRO+ Advanced. 1 Energy and Demand measurements need to be selected from the Quantity Selections menu in Program Editor. 2 Quantities desired for transmission can be selected from the drop down menu in the RF Configuration component. NOTE: If IDM is enabled, then register1 must be a non-net energy. 3 Logon to the meter: Program Editor/ Communications/Logon/ Set Serial Baud Rate to 9600.
Error Codes (Applicable Only to C12.19 C1SD, C1ST, & C1SL) Non-Fatal Errors Non-fatal errors can be programmed to scroll during one second display off-time or lock on the meter display. If multiple non-fatal errors occur, the meter will display a combined error message. For non-fatal errors, RF transmission can be controlled via PC-PRO+ Advanced software. Low Battery Error Error Code Err 1---- Possible Cause(s) Battery Voltage Low Battery Not Connected Properly Recommended Action
Once a low battery is detected, the daily battery voltage tests will be halted and a battery present test will be run every second. A low battery continues to function; however, its reliability decreases over time. As long as the meter is not powered down with a dead or missing battery, the meter will continue to function as normal. If the meter is powered down with a dead or missing battery, then, when power is restored, the meter's clock will be off by the duration of the outage, and Load Profile and TOU will be halted.
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Time-of-Use (TOU) Error Error Code Err --3--Possible Cause(s) Current Season is not programmed Current Year is not programmed TOU halted due to power down with dead or missing battery Recommended Action This is tested at power-up, at midnight crossings, at season changes, upon reconfigures and upon set clocks. Depending on the cause of the error, it can be cleared with a corrective reconfigure or with a set clock with a good battery present.
Reverse Power Error Error Code Err ---4-Possible Cause(s) The configured reverse power threshold has been reached. Recommended Action Reverse power is tested every second and an accumulator for it is maintained. If power is delivered during the second, then the accumulator is cleared. If power is received during the second, then the accumulator is incremented. If the accumulator reaches the configured reverse power threshold, then the error is triggered. A Demand Reset will clear this error.
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Clock/Load Profile Error Error Code Err ----5Possible Cause(s) Clock or Load Profile error detected. Recommended Action This is tested upon power-up. A set clock with a good battery present will clear this error. Be sure to read the Load Profile data prior to setting the clock to clear the error. The dead battery will cause some invalid intervals at the end of the data. When the error is cleared, Load Profile will be restarted from the beginning to purge the bad data.
Full Scale Overflow Error Error Code Err -----6 Possible Cause(s) The calculated W delivered demand at an EOI exceeded the configured full scale value. Recommended Action This error is checked upon every Demand EOI, set clock, demand reset, enter Test Mode, and power-up. If the meter is configured for Max W Del, then that value is compared to the programmed threshold. The fullscale overflow error displays after the interval during which the overflow occurred. The maximum demand register continues to accumulate and display kW as long as the format limitations are not exceeded. If a full scale overflow occurs, check the installation to ensure that the current capacity of the meter has not been exceeded. A full scale overflow error in no way affects the existing billing data. This error will clear when a demand reset is performed.
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Fatal Errors Fatal errors cause the display to lock on the error code because of the possibility that billing data may have been corrupted or that the meter may not be operating correctly. If multiple fatal errors occur, the one with the lowest number will be the error code that locks on the display. The CENTRON C12.19 meter will check for fatal errors: when a meter reconfigure is performed. when power is initially energized and upon future power restoration. while performing key operations. Fatal errors are cleared when they are corrected by the factory and the meter is reprogrammed.
MCU Flash Error Possible Cause(s) The meter has detected a problem with the program memory. Recommended Action If this error occurs, program the meter and check for proper operation. If the error continues to exist, return the meter to the factory for repair.
FAt
Error Code Error1
RAM Error Possible Cause(s) The meter has detected a problem with the RAM. Recommended Action If the meter detects a RAM problem, return the meter to the factory for repair.
FAt
Error Code Error2
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Data Flash Error Possible Cause(s) The meter has detected a problem with the data flash. Recommended Action If this error occurs, program the meter and check for proper operation. If the error continues to exist, return the meter to the factory for repair.
FAt
Error Code Error3
Front End Processor Error Possible Cause(s) A problem has occurred with the metrology portion of the meter. Recommended Action Return the meter for repair.
FAT
Error Code Error4
Power Down Error Possible Cause(s) A problem has occurred while saving billing data at time of a power outage. Recommended Action The billing data has been corrupted. Factory Reset the meter, reprogram the meter and check for proper operation, including several power cycles. If the error continues to exist, return the meter for repair.
FAT
Error Code Error5
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File System Error Possible Cause(s) A problem has occurred with the file system. Recommended Action Return the meter for repair.
FAT
Error Code Error6
Operating System Error Possible Cause(s) A problem has occurred with the operating system. Recommended Action Return the meter for repair.
FAT
Error Code Error7
Error Codes (Applicable Only to C1S & C1SR) Fatal errors happen when an unsuccessful writing to or reading from EEPROM memory occurs or it could also be a metrology error. All metering and RF functions are halted. The LCD will display the word Error on the area normally used for energy accumulation and the module will have to be returned to the factory for repair.
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Notes:
CENTRON Polyphase Meter
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CENTRON Polyphase Meter Forms Available Socket Meter Forms Metrology 9S(8S) 9S(8S)/36S 11S 12S 12S 16S(14S, 15S, 17S) 16S(14S, 15S, 17S) 45S(5S) Class 20 20 20 200 320 200 320 20 Number of Elements 3 3 3 2 2 3 3 3 Number of Wires 4 4 4 3 3 4 4 3 Voltage 120-480 120-480 120-480 120-480 120-480 120-480 120-480 120-480 Test Amps 2.5 2.5 2.5 30 50 30 50 2.5
A-base Meter Forms Metrology 10A(9A) 16A(14A, 15A, 17A) 45A(5A) 46A(6A) Class 20 150 20 20 Number of Elements 3 3 2 2.5 Number of Wires 4 4 3 4 Voltage 120-480 120-480 120-480 120-480 Test Amps 2.5 30 2.5 2.5
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CENTRON Polyphase Type Codes
Code C P 1 S _ _ Product Family: C = CENTRON Metrology Type: P = Polyphase
Description
Metrology Generation: 1 = 1 Generation Base Style: S = Socket; A = A-base Register Functionality: Blank = kWh Only; D = Demand; L = Load Profile; R = R300; T = TOU; X = Metrology Only If R300 CD/CD3: R2 = 2 ERTs; R3 = 3 ERTs
st
Note: R300: 1 ERT (type 07) with IDM (24) and PON/PRN. R2: 2 ERTs (type 04) with no IDM. R3: 3 ERTs (type 08) with IDM (24).
CENTRON Polyphase Type Code Examples: CP1SD = CENTRON Polyphase Meter with Demand CP1ST = CENTRON Polyphase Meter with Demand and TOU CP1SL = CENTRON Polyphase Meter with Demand, TOU and Load Profile
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CENTRON Polyphase Label Description
CENTRON Polyphase - Three Ways to Test Test using infrared pickup 1. Place sensor on light pipe (top of meter) Program test board according to table in CENTRON Polyphase Technical Reference Guide. CP1S, CP1SR: CL20 Kh = 1.0 CL200/CL320 Kh = 10.0 CP1SD/T/L: Kh = Programmable Test using pulse detector (Part Number 442444-001) 2. Place sensor on light pipe Use x1 light for light loads and x10 light for heavy loads Test using disk emulator on LCD 3. Each change of state of disk emulator is equal to the Kh values shown in item 1 above. Direction of disk emulator shows power flow direction (forward or reverse)
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CENTRON Polyphase Pulse Detector (Part Number 442444-001) Converts infrared pulse to visible light. Gives quick indication of load.
Zero Resetter (CP1S and CP1SR ONLY) ZRO-C2A/C2B Part Number 441710-005 Handheld device used for resetting kWh and R300 meters Shows current energy reading and tamper counters CP1S - Resets kWh to 0 CP1SR - Resets kWh to 0 and clears tamper registers Must be used with NO power applied to meter
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Error Codes (Applicable Only to C1S & C1SR) Fatal errors happen when an unsuccessful writing to or reading from EEPROM memory occurs or it could also be a metrology error. All metering and RF functions are halted. The LCD will display the word Error on the area normally used for energy accumulation and the module will have to be returned to the factory for repair.
Multiple Custom Schedule (MCS) Functionality With the Multiple Custom Schedules (MCS) option, CENTRON C&I Demand Mobile AMR (Polyphase) meters have the ability to store up to 25 billing cycles. Users can select one of these billing cycles by a combination of magnet and Demand Reset button. The MCS option is MeterKey enabled and factory programming for MCS meters is available. PC-PRO+ Advanced 7.3 and later enables CENTRON C&I Demand Mobile AMR (Polyphase) meters to program up to 25 custom billing cycles. Selecting a MCS schedule The following procedure describes how to select a schedule that has been programmed into the meter: 1 Start with the meter in Normal Display mode. 2 Hold an Itron magnet to the magnetic switch. After 4 seconds the meter will begin scrolling through display mode options. "SEL SCHED" will appear in the list if the MeterKey bit is set.
3 4 5
6 7
Remove the magnet while this option is being displayed. This will launch the "Custom Schedule Selection Mode". The display will show "cs _ _" Select the first digit of the schedule number. The first digit will scroll through the valid options 0 1, and 2. Each number will display for 1 second before switching to the next number. When the desired number is displayed, push the Demand Reset button to select that number. The screen will read "cs #_" (where # is the number selected in the previous step). Select the second digit of the schedule number. The second digit will scroll through the possible second numbers -- 1 - 9 if first digits is a 0, 0 - 9 if first digit is a 1, and 0 - 5 if first digit is a 2. When the desired number is displayed, push the Demand Reset button to select that number. If the selected schedule is not valid, then "no SCHEd" will display for 4 seconds. After that you will be returned to step 4. If the schedule is valid, the Custom Schedule ID of the schedule will flash on the LCD (for example, "cs 22"). Press the Demand Reset button to confirm the schedule. The meter will copy over the new schedule, show "Success" on the display, and then return to Normal Display. If you you do not want that schedule, swipe the magnet and you will be returned to step 4.
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CENTRON Polyphase Display Note: The following sections apply to the CP1SD/T/L R2/R3 meters only.
Indicator
Description Load Emulator (-> for Wh delivered, <- for Wh received).
888
888888
Nine digits (7 segments each) for display of alphanumeric information. Indicators for phase voltages being present.
VA, VB, VC
Indicator
Description Reactive Load Indicator: No arrow for unity PF for PF lagging for PF leading Nominal Voltage Indicator (one value appears at a time). End of Interval (Registers - Dmd). Scroll Lock (indicates temporary scroll lock of a display item). tooL Selection of Normal, Alternate, or Toolbox display sequence. Entry into Normal Mode. Entry into Test Mode. Entry into Test Alternate Mode.
120 240 277 480 EOI Scr Loc

SEL
nor,
SEL
Alt,
SEL
nor diSP TEST ALT TEST
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CENTRON Polyphase Power Flow and Load Emulation Power Flow (V&I) D/T/L The CENTRON Polyphase meter can be configured to provide instant power flow feedback. The Load Emulator and Reactive Load indicator identify in real time which quadrant of the power circle the power is flowing through.
Load Emulator The Load Emulator simulates mechanical disk revolution by scrolling to the right when power is delivered. The quantity represented by the Load Emulator is determined by the register programmed on the meters LED. Also, the speed of the Load Emulator is proportional to the pulse constant (Kh) programmed for the LED. Kh accumulates with each segment change as shown in the graphic below.
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CENTRON Polyphase Power Circle Quadrants The following power circle diagram shows the quadrants for watts and vars delivered and received.
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CENTRON Polyphase Annunciators Phase-Voltage Indication Annunciators The CENTRON Polyphase meter is equipped with three LCD voltage indicator annunciators. They are located in the lower left portion of the LCD display. Illuminated annunciators (VA, VB, and VC) indicate active voltage for these respective phases. Nominal Voltage Indication Annunciator The CENTRON Polyphase meter is equipped with a nominal voltage indication annunciator. This annunciator indicates the voltage value to which the nominal voltage is nearest. Nominal voltage indication values are 120, 240, 277, and 480. Test Mode Annunciator The CENTRON Polyphase meter is equipped with a Test Mode LCD annunciator. Located in the upper right portion of the display, this annunciator is present when Test Mode or Test Alternate Mode is activated. The word TEST appears on the display during Test Mode activation. The words ALT and TEST appear on the display during Test Alternate Mode activation. The TEST annunciator will also appear when the meter is in Toolbox Mode.
CENTRON Polyphase Demand Reset Button There are two methods of triggering a demand reset. When the Demand Reset Button is pressed, a demand reset is immediately performed. A demand reset can also be done using the system programming software communicating directly with the meter when logged on. The following actions occur with a demand reset:
888 888888 is displayed on the LCD. The demand registers are processed and reset. The Demand Reset Count is incremented. A self read snapshot occurs. The meter can be programmed with a demand reset lockout time. This is the minimum time required to pass between demand resets configurable from 0 to 255 minutes. If a demand reset is attempted before this amount of time elapses since the last demand reset, the meter will not reset demands. This lockout time does not apply to software initiated demand resets. Also, if the Demand Reset Button has been programmed to be disabled, the meter will not perform a manual demand reset.
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CENTRON Polyphase Three-Button Reset WARNING! Performing this function clears: Billing Data Meter Program Security Codes To perform a three-button reset: 1 Remove power from the meter. 2 Remove the outer cover from the meter. 3 Simultaneously hold down the Test Button and the Demand Reset Button, while holding a magnet at the nine o'clock position on the meter. Note: The Test Button, Demand Reset Button, and magnet position are shown on CENTRON Polyphase Meter Indicators. 4 While holding the switches and magnet in place apply power to the meter. Once you see all segments flashing on the display, release both buttons and remove the magnet. 5 The three-button reset is complete. Note: If you do not see all segments flashing, repeat steps 1, 3 and 4.
CENTRON Polyphase Magnetic Switch The magnetic switch allows for manual switching between display modes as well as scroll lock of display items. To activate the magnetic switch, hold the magnet to the 9:00 position. To switch between different display modes, hold the magnet in place for 5 seconds. The meter display will show one of the following:
sel sel sel
nor Alt tool
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CENTRON Polyphase Test Mode Button The Test Mode button is located at the 3 o'clock position on the register of the meter under the meter cover. Pressing the button activates Test Mode. Pressing the button a second time activates Test Alternate Mode, enabling the user to test a different energy quantity with the IR LED. Pressing the button a third time will exit Test Mode and activate the Normal display. Note: If the TEST button has been programmed to be disabled, the meter will not enter Test Mode when the button is pressed.
CENTRON Polyphase Display Modes Normal Display Mode The Normal Display Mode is the default display when the meter is energized and when the meter is in Normal Operating Mode. Alternate Display Mode The Alternate Display Mode is functionally identical to the Normal Mode. The meter itself still operates under normal measurement, but the display sequence can be programmed to show a different set of displayable items from those in the Normal Display Mode. While in Alternate Display Mode, the letters ALT appear on the LCD to designate activation of the Alternate Display Mode. Upon completion of the Mode Timeout period, the meter automatically returns to the Normal Display Mode. Toolbox Display Mode Toolbox Display Mode is identical to Normal Mode except that the list of displayable items is a fixed list dependent on the service type. You can enter the Toolbox Mode from either Normal or Alternate Mode. While in Toolbox Mode, a flashing TEST appears on the right side of the display. Once activated, the Toolbox Mode scrolls through the list of per phase items and diagnostic counters.
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Display Modes (continued)
Test Display Mode The Test Mode can be accessed from either the Normal, Alternate, or Toolbox Mode by removing the meter cover and pressing the Test button. To activate this mode with a programming device, refer to the appropriate software users manual. The Test Mode annunciator, TEST is displayed while the CENTRON Polyphase meter is in Test Mode. While the meter is in Test Mode, normal metering stops and Test Mode registration begins. Test Alternate Display Mode Test Alternate Mode is functionally identical to Test Mode. To enter Test Alternate Mode, press the Test switch twice. The meter will return to Normal Mode at the completion of Mode Timeout. Display Mode Timeout When the display is put into display modes other than Normal display (Alternate, Toolbox, Scroll Lock, Test, or Test Alternate display modes), the meter will return to normal operation after a programmable Mode Timeout expires. The Mode Timeout can be configured from 1 to 255 minutes using the meter programming software.
CENTRON Polyphase Main I/O & Supplemental I/O Module Color Coding 2KYZ, 1LC Boards
Yellow Black Red Form C KYZ Output #1
Y Z K
Y White/Yellow Black/White Z Red/White K NO Common Orange White
Form C KYZ Output #2 Form A Low Current / High Current Solid-State Contact
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CENTRON Polyphase SiteScan System and Installation Diagnostic Checks SiteScan Diagnostic #1 Polarity, Cross-Phase & Energy Flow Check SiteScan Diagnostic #2 SiteScan Diagnostic #3 SiteScan Diagnostic #4 Phase Voltage Deviation Check Inactive Phase Current Check Phase Angle Displacement Check
Each error check is performed upon initial power-up, upon programming, upon restoration of power after an outage, and as specified in the field descriptions below. The error display is removed when the error condition no longer exists. It is very important to note that the meter will continue to operate normally while any of the diagnostic errors are being displayed. The system and installation diagnostic checks will only report that there may be a problem with the meter or site. They have no effect on metering or on any operations performed by the CENTRON Polyphase meter.
If enabled, all the diagnostic checks will continually check for errors every five seconds. The CENTRON Polyphase meter will not check for diagnostic errors under any of the following conditions: When single-phase series conditions occur (Test Bench) When the meter is in Test Mode When the diagnostic(s) have been disabled by the programming software When the meter has triggered a Non-Fatal 9 Error Note: Once the condition causing the error is corrected, the meter must pass two consecutive checks before the diagnostic error is cleared from the display. The CENTRON Polyphase meter checks every five seconds for configured diagnostics. A diagnostic error must exist for 15 seconds (3 checks) to be logged as an error. The error condition must be clear for 25 seconds (5 checks) before the error condition is removed on the meter display or in the SiteScan view while online with a meter.
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CENTRON Polyphase Non-Fatal Errors The options for displaying Non-Fatal Errors are the same as those for displaying Diagnostic errors. If one or more non-fatal errors from the 1 to 6 set are to be scrolled at the same time as one or more non-fatal errors from the 7 to 10 set, then the meter will alternate between the two sets between each display item. Low Battery Error Error Code Err 1----Possible Cause(s) Battery Voltage Low. Recommended Action Once a low battery is detected, the daily battery voltage tests will be halted and a battery present test will be run every second. As long as the battery is good and the meter does not lose power, the meter will remain a Clock meter and the one-second battery present tests will continue. If the battery dies and a power outage occurs, when power is restored, the meter will become a Demand-Only meter. If a dead battery is detected upon restoration of power, this error code will display. TOU and load profile functions will be disabled. TOU registers and Load Profile Channels will not accumulate after an outage with a dead battery. If a dead battery level error occurs during normal operation, TOU and load profile will continue to operate until an outage occurs.
Loss of Phase Error Error Code Err -2---Possible Cause(s) The voltage on one of the phases dropped below 96 volts. Recommended Action SiteScan check. It runs every 5 seconds and must fail twice successively to be recorded. A Demand Reset after the voltage returns will clear this error. Time-of-Use (TOU) Error Error Code Err --3--Possible Cause(s) A problem was detected in the Time-of-Use Schedule. Recommended Action This error indicates that there is a problem between the configuration data and the state of the meter. When this error occurs it may be logged to a History Log. A TOU non-fatal error can be cleared in several ways depending on what caused the condition: On a reconfigure, if Calendar (and possibly TOU) configuration data is removed. On a reconfigure that corrects the calendar and/or TOU configuration data. On a set clock with correct Calendar and possibly TOU configuration data.
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Reverse Power Flow Error Error Code Err ---4-Possible Cause(s) Reverse Power was detected on one or more phases. Recommended Action Reverse power is tested every second and an accumulator for it is maintained. If power is delivered during the second, then the accumulator is cleared. If power is received during the second, then the accumulator is incremented. If the accumulator reaches the configured reverse power threshold, then the error is triggered. A Demand Reset will clear this error.
Load Profile Error Error Code Err ----5Possible Cause(s) Clock not set, missing or dead battery. Recommended Action This error indicates that the meter has Load Profile configuration data, but either the clock has never been set or the battery is dead or missing. This error may be detected upon a power-up, a reconfigure, or a set clock. This error may be cleared as follows: On a reconfigure, if Load Profile configuration data is removed. On a set clock.
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Register Full Scale Exceeded Error Code Err -----6 Possible Cause(s) Programmed Full Scale Value Exceeded. Recommended Action This error is checked upon every Demand EOI, set clock, demand reset, enter Test Mode, and power-up. If the meter is configured for Max W Del, then that value is compared to the programmed threshold. The full scale overflow error displays after the interval during which the overflow occurred. The maximum demand register continues to accumulate and display kW as long as the format limitations are not exceeded. If a full scale overflow occurs, check the installation to ensure that the current capacity of the meter has not been exceeded. A full scale overflow in no way affects the existing billing data. This error will clear when a demand reset is performed.
Error Code: Err 7----Error Code: Err -8----
Reserved Reserved
SiteScan Error Error Code Err --9--Possible Cause(s) Meter not in a recognized service for the meter type. Recommended Action
Verify site wiring. This error may be cleared: On a reconfigure, if the SiteScan Override Service Type is changed to correct service. On a power-up, if the SiteScan Auto-Service Sense detects correct meter service. Note: The check for this error will not start until SiteScan power-up delay time has passed. If this error is present, then SiteScan diagnostics are disabled. If SiteScan is configured to override service type in the meter program, then this test shall not be performed. Note: If multiple non-fatal errors occur, the meter will display a combined error message. For example, if a Low Battery and a Loss of Phase exist, the LCD display will show Err 12----. If one of the errors was programmed to lock and the other to scroll, the display will lock on the combined error message.
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CENTRON Polyphase Fatal Errors Fatal errors cause the display to lock on the error code because of the possibility that billing data may have been corrupted or that the meter may not be operating correctly. If multiple fatal errors occur, the one with the lowest number will be the error code that locks on the display. The CENTRON Polyphase meter will check for fatal errors: when a meter reconfigure is performed. when power is initially energized and upon future power restoration. Fatal errors are cleared when they are corrected by the factory and the meter is reprogrammed. MCU Flash Error Possible Cause(s) The meter has detected a problem with the program memory. Recommended Action If this error occurs, program the meter and check for proper operation. If the error continues to exist, return the meter to the factory for repair.
FAt
Error Code Error1
FAt
Error Code Error2
Data Flash Error Possible Cause(s) The meter has detected a problem with the data flash. Recommended Action If this error occurs, program the meter and check for proper operation. If the error continues to exist, return the meter to the factory for repair.
FAt
Error Code Error3
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Metrology Communication Error Possible Cause(s) Meter processor communication failure. Recommended Action Normally, any Fatal Error will cause the meter to stop all metering operations. However, a Metrology Communication Error is displayed as a Fatal Error, but will not shut down the meter. This error occurs when communications are interrupted between the meter processors. The error is registered, but the processors continue to attempt to communicate with each other. If communication between the processors resumes, the meter continues to operate; however, all register values are suspect due to lost data during the period when metering was interrupted. As with all Fatal Errors, the meter should be returned to the factory for repair.
FAt
Error Code Error4
Power Down Error Error Code

FAt
Possible Cause(s) Power Down Error. Recommended Action
Error5
If this error occurs, program the meter and check for proper operation through two complete power down and power up sequences. If the error continues to exist, return the meter to the factory for repair.
File System Error Possible Cause(s) The meter has detected a problem with the file system. Recommended Action If the meter detects this problem, return the meter to the factory for repair.
FAt
Error Code Error6
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Operating System Error Error Code

FAt
Possible Cause(s) The meter has detected a problem with the operating system. Recommended Action
Error7
If the meter detects this problem, return the meter to the factory for repair.
CENTRON Polyphase Error Codes (Applicable Only to CP1S & CP1SR) The following additional error conditions apply to the CP1S and CP1SR meters: Phase A (B, C) voltage out of tolerance CP1S and CP1SR meters will flash the individual voltage icon (Va, Vb, or Vc) for each of the individual voltages if they are out of tolerance. Once the individual voltage is below a threshold voltage amount, the individual voltage icon is turned off and no longer appears on the display. Power up with Phase A, B, and C voltage equal 0 degrees This is a test setup message. The meter displays "noSEr" on the CP1SR standard display.
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Notes:
SENTINEL Meter
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SENTINEL Meter Forms Available Socket Meter Forms Metrology 2S

a
Class 200 320 20 20
Number of Elements 1.5 1.5 1 1 3 3
Number of Wires 3 3 3 3 4 4
Voltage 120-480 120-480 120-480 120-480 120-480 120-480
Test Amps 30 50 2.5 2.5 2.5 2.5
2S 3S 4S 9S(8S)
c
20
bc
9S(8S)/46S
a b
20
The meter must have register multiplier. Reference PIL EL-P04-451. Must be ordered at meter order time; cannot be upgraded later in the field. c The KYZ spades option must be specified on the SENTINEL Specification form on the Mounting/Form Type tab.
Socket Meter Forms (continued) Metrology 12S 12S 16S(14S, 15S, 17S) 16S(14S, 15S, 17S) 45S(5S) 46S(6S) 56S(66S, 26S) 66S(26S)
d
Class 200 320 200 320 20 20 20 20
Number of Elements 2 2 3 3 2 2.5 2 2
Number of Wires 3 3 4 4 3 4 3 4
Voltage 120-277 120-277 120-480 120-480 120-480 120-480 120-480 120-480
Test Amps 30 50 30 50 2.5 2.5 2.5 2.5
d Requires Firmware Version 5.00 or higher.
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A-base Meter Forms Metrology 10A(9A) 16A(14A, 15A, 17A) 45A(5A) 46A(6A) 48A(8A) Class 20 150 20 20 20 Number of Elements 3 3 2 2.5 2 Number of Wires 4 4 3 4 4 Voltage 120-480 120-480 120-480 120-480 120-480 Test Amps 2.5 30 2.5 2.5 2.5
Switchboard Ready Meter Forms Metrology 9F(8F)

c
Class 20 20 20
Number of Elements 3 2 2.5
Number of Wires 4 3 4
Voltage 120-480 120-480 120-480
Test Amps 2.5 2.5 2.5
45F(5F) 46F(6F)
c
c The KYZ spades option must be specified on the SENTINEL Specification form on the Mounting/Form Type tab.
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SENTINEL Type Codes
Code S S 4 Manufacturer: S = Itron Product: S = SENTINEL
Description
S
a
Meter Form / Wiring Type: 1 = 1 phase [Form 2, 3, & 4] 4 = 3 phase, 4W, 3 element [Form 9(8), a 2 = 3 phase, 3W, 2 element [Form 12] 9(8,46) , 10, 16(14/15/17), 48] 3 = 3 phase, 3W, 2 element [Form 5 = 3 phase, 4W, 2 element [Form 46(6)] 45(5), 56 (26, 66)] 6 = 3 phase, 4W, Delta Base Style: S = Socket; A = A-base; F = Switchboard Ready
Must be ordered at meter order time; cannot be upgraded later in the field.
SENTINEL Type Codes (continued) Code 4 Description Measurement Level: 3 = Level 3 (Wh, PF, Varh, VAh, Qh, Per 0 = Level 0 Wh (energy only) phase V&A) 1 = Level 1 (Wh, PF) 4 = Level 4 (Wh, PF, 4Q Varh, VAh, Qh, Per 2 = Level 2 (Wh, PF, + Varh, or VAh, or a Qh) phase V&A, Power Quality (VQ/Harmonics) ,Bi-directional Measurement) Meter Options: D = Demand; T = Time-of-Use; L = Load Profile
L
a
Supported in Firmware revision 5.0 or above meters.
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Display
Indicator
888
Description Load Emulator (-> for Wh delivered, <- for Wh received). Nine digits (7 segments each) for display of alphanumeric information. Indicators for phase voltages being present. Reactive Load Indicator: No arrow for unity PF for PF lagging for PF leading Nominal Voltage Indicator (one value appears at a time).
888888
VA, VB, VC
120 240 277 480
Indicator EOI Scr Loc

SEL SEL SEL
Description End of Interval (Registers - Dmd). Scroll Lock (indicates temporary scroll lock of a display item). tooL Selection of Normal, Alternate, or Toolbox display sequence. Entry into Normal Mode. Entry into Test Mode. Entry into Test Alternate Mode.
nor,
Alt,
nor diSP TEST ALT TEST
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Display Messages Display Message
Description Indicates that the meter is in Loader Mode and is waiting for firmware download to begin via the RS-232/485, Modem, or optical ports. Indicates that the meter is in Loader Mode and is communicating with the option board (RS-232/485, Modem) port.
Indicates that the meter is in Loader Mode and is communicating with the Optical port.
Indicates that a firmware download has been initiated. The display shows a memory address. The address will change while the download is occurring.
Display Message
Description Indicates that a reconfigure was not successfully performed, possibly due to power lost during reconfiguration. The PC-PRO+ Advanced software may lock up when this occurs. To unlock the software: 1. Open the Windows Task Manager. 2. On the Applications tab, end the Program Editor task. 3. On the Processes tab, end the resource manager process. 4. Restart PC-PRO+ Advanced and re-initiate the reconfigure. Indicates that the PC-PRO+ Advanced programs Display Configuration is configured to display an item that is not supported by the firmware in the meter. To resolve this issue, either go to PC-PRO+ Advanced programs Display Configuration and delete the item from the display list, or install a newer version of firmware in the meter.
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Power Flow and Load Emulation Power Flow The SENTINEL meter can be configured to provide instant power flow feedback. The Load Emulator and Reactive Load indicator identify in real time which quadrant of the power circle the power is flowing through.
Load Emulator The Load Emulator simulates mechanical disk revolution by scrolling to the right when power is delivered. The quantity represented by the Load Emulator is determined by the register programmed on the meters LED. Also, the speed of the Load Emulator is proportional to the pulse constant (Kh) programmed for the LED. Kh accumulates with each segment change as shown in the graphic below.
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Note: For Firmware Version 5.0 meters (and above), several new uni-directional quantities are available. When these quantities are programmed to LED, both the LED and the load emulator will function for delivered and received quantities.
Power Circle Quadrants The following power circle diagram shows the quadrants for watts and vars delivered and received.
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Annunciators Phase-Voltage Indication Annunciators The SENTINEL meter is equipped with three LCD voltage indicator annunciators. They are located in the lower left portion of the LCD display. Illuminated annunciators (VA, VB, and VC) indicate active voltage for these respective phases. Depending on how the user configures the meter, a loss of voltage may be indicated with either a missing or flashing annunciator. Nominal Voltage Indication Annunciator The SENTINEL meter is equipped with a nominal voltage indication annunciator. This annunciator indicates the voltage value to which the nominal voltage is nearest. Nominal voltage indication values are 120, 240, 277, and 480. Test Mode Annunciator The SENTINEL meter is equipped with a Test Mode LCD annunciator. Located in the lower left portion of the display, this annunciator is present when Test Mode or Test Alternate Mode is activated. The word TEST appears on the display during Test Mode activation. The words ALT and TEST appear on the display during Test Alternate Mode activation. The TEST annunciator will also appear when the meter is in Toolbox Mode.
Demand Reset Button There are two methods of triggering a demand reset. When the Demand Reset Button is pressed, a demand reset is immediately performed. A demand reset can also be done using the system programming software communicating directly with the meter when logged on. The following actions occur with a demand reset:
888 888888 is displayed on the LCD. The demand registers are processed and reset. The Demand Reset Count is incremented. A self read snapshot occurs (if programmed). The meter can be programmed with a demand reset lockout time. This is the minimum time required to pass between demand resets configurable from 0 to 255 minutes. If a demand reset is attempted before this amount of time elapses since the last demand reset, the meter will not reset demands. This lockout time does not apply to software initiated demand resets. Also, if the Demand Reset Button has been programmed to be disabled, the meter will not perform a demand reset when the button is pushed.
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Three-Button Reset WARNING! Performing this function clears: Billing Data Meter Program Security Codes To perform a three-button reset: 1 Remove power from the meter. 2 Remove the outer cover from the meter. 3 Remove battery if present. 4 Simultaneously hold down the Test Button and the Demand Reset Button, while holding a magnet at the magnet icon located at 7 o'clock on the meter cover. Note: For the Test Button and the Demand Reset Button locations see SENTINEL Meter (on page 81); a magnet picture on the meters outer cover shows you the location to apply the magnet. 5 While holding the switches and magnet in place apply power to the meter. Once you see 3b rESEt on the display, release both buttons and remove the magnet.
3b Note: If you do not see rESEt on the display, you will need to follow steps 1, 4, and 5 again. The three-button reset is complete.
Magnetic Switch The magnetic switch allows for manual switching between display modes as well as scroll lock of display items. To activate the magnetic switch, hold the magnet to the location shown (magnet icon embedded in cover). To switch between different display modes, hold the magnet in place for 5 seconds. The meter display will show one of the following:
sel sel sel
nor Alt tool
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Test Mode Button The Test Mode button is located in the lower center of the meter nameplate under the meter cover. Pressing the button activates Test Mode. Pressing the button a second time activates Test Alternate Mode, enabling the user to test a different energy quantity with the IR LED. Pressing the button a third time will exit Test Mode and activate the Normal display. Note: If the TEST button has been programmed to be disabled, the meter will not enter Test Mode when the button is pressed.
Display Modes Normal Display Mode The Normal Display Mode is the default display when the meter is energized and when the meter is in Normal Operating Mode. Alternate Display Mode The Alternate Display Mode is functionally identical to the Normal Mode. The meter itself still operates under normal measurement, but the display sequence can be programmed to show a different set of displayable items from those in the Normal Display Mode. While in Alternate Display Mode, the letters ALT appear on the LCD to designate activation of the Alternate Display Mode. Upon completion of the Mode Timeout period, the meter automatically returns to the Normal Display Mode. Toolbox Display Mode Toolbox Display Mode is identical to Normal Mode except that the list of displayable items is a fixed list dependent on the service type. You can enter the Toolbox Mode from either Normal or Alternate Mode. While in Toolbox Mode, a flashing TEST appears on the left side of the display. Once activated, the Toolbox Mode scrolls through the list of per phase items and diagnostic counters.
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Display Modes (continued)
Test Display Mode The Test Mode can be accessed from either the Normal, Alternate, or Toolbox Mode by removing the meter cover and pressing the Test button. To activate this mode with a programming device, refer to the appropriate software users manual. The Test Mode annunciator, TEST is displayed while the SENTINEL meter is in Test Mode. While the meter is in Test Mode, normal metering stops and Test Mode registration begins. Test Alternate Display Mode Test Alternate Mode is functionally identical to Test Mode. To enter Test Alternate Mode, press the Test switch twice. The meter will return to Normal Mode at the completion of Mode Timeout. Display Mode Timeout When the display is put into display modes other than Normal display (Alternate, Toolbox, Scroll Lock, Test, or Test Alternate display modes), the meter will return to normal operation after a programmable Mode Timeout expires. The Mode Timeout can be configured from 1 to 255 minutes using the meter programming software.
SENTINEL Main I/O & Supplemental I/O Module Color Coding 1KYZ, 1LC Boards
Y Z K NO Common
Yellow Black Red Orange White Form A Low Current / High Current Solid-State Contact Form C KYZ Output #1
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Yellow Black Red Form C KYZ Output #1
Y Z K
Y White/Yellow Black/White Z Red/White K NO Common Orange White
Y Yellow Z Black Red K Y White/Yellow Z Black/White Red/White K Y Brown Z Blue K Violet
Form C KYZ Output #1
Y Brown/White Blue/White Z Violet/White K NO Orange Common White
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SENTINEL Main I/O & Supplemental I/O Module Color Coding 2KYZ, 1LC, 2 KY Inputs Boards
Y Z K Y Z K NO Common POS GND POS GND Yellow Black Red White/Yellow Black/White Red/White Orange White White/Orange Y K White/Black Y White/Violet White/Blue K Form C KYZ Output #2 Form A Low Current / High Current Solid-State Contact Form A KY Input #1 Form C KYZ Output #1
Form A KY Input #2
SENTINEL Main I/O & Supplemental I/O Module Color Coding 4KYZ, 1LC, 2 KY Inputs Boards
Y Yellow Z Black Red K Y White/Yellow Z Black/ White Red/ White K Y Brown Z Blue K Violet / Y Brown White Blue/ White Z Violet White / K Form C KYZ Output #1 NO Orange Common White POS GND POS GND
Y K Y K
Form A Low Current/ High Current Solid- State Contact Form A KY Input #1 Form A KY Input #2
Form C KYZ Output 2 #
White Orange / White Black / White Violet / White Blue /
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RS-232/RS-485 DB-25 Pinouts - Port 1 Pin # Description 1 2 3 4 5 6 7 8 9 10 11 Ground / Shield K1 Input Y1 Input Y1 Output K1 Output Transmit Data / Transmit Data (Z) Receive Data / Receive Data (B) Request to Send / Transmit Data (Y) Clear to Send / Receive Data (A)
Signal TXD1 / Z1 RXD1 / B1 RTS1 / Y1 CTS1 / A1
Color GRY GRN/YEL RED/GRN WHT/GRY
GND1 /Shield1 K1 In Y1 In Y1 K1
WHT/BLK/ORN WHT/BLK WHT/ORG YEL RED
Pin # 12 13 14 15 16 17 18 19 20 21 22 Z1 Output Y2 Output K2 Output Z2 Output Y3 Output K3 Output Z3 Output Y4 Output K4 Output Z4 Output K1 Output
Description
Signal Z1 Y2 K2 Z2 Y3 K3 Z3 Y4 K4 Z4 K1 Out
Color BLK YEL/WHT RED/WHT BLK/WHT BRN VIO BLU BRN/WHT VIO/WHT BLU/WHT WHT
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Pin # 23 24 25 Y1 Output K2 Input Y2 Input
Description
Signal Y1 Out K2 In Y2 In
Color ORG WHT/BLU WHT/VIO
To use RS-485 2-wire communication on Port 1, twist the following pairs of wires together: Received Data (A1) & Transmit Data (Y1) Receive Data (B1) & Transmit Data (Z1) RS-232/RS-485 DB-9 Pinouts - Port 2 (if present) Pin # Description 1 2 3 4 Receive Data / Receive Data (B) Transmit Data / Transmit Data (Z) RXD2 / B2 TXD2 / Z2 WHT/BLK/GRY GRY/WHT
Signal
Color
Pin # 5 6 7 8 9 Ground / Shield
Description
Signal GND2 /Shield2
Color WHT/BLK/BRN
Request to Send / Transmit Data (Y) Clear to Send / Receive Data (A)
RTS2 / Y2 CTS2 / A2
BLK/GRN RED/YEL
To use RS-485 2-wire communication on Port 2, twist the following pairs of wires together: Received Data (A2) & Transmit Data (Y2) Receive Data (B2) & Transmit Data (Z2)
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SiteScan System and Installation Diagnostic Checks SiteScan Diagnostic #1 (diA1) Polarity, Cross-Phase & Energy Flow Check SiteScan Diagnostic #2 (diA2) Phase Voltage Deviation Check SiteScan Diagnostic #3 (diA3) Inactive Phase Current Check SiteScan Diagnostic #4 (diA4) Phase Angle Displacement Check SiteScan Diagnostic #5 (diA5) Current Waveform Distortion Check SiteScan Diagnostic #6a (diA6) Harmonic Distortion Check SiteScan Diagnostic #6 is controlled by the Power Quality MeterKey, which is an optional feature for meters with Firmware Version 5.00 and higher. Each error check is performed upon initial power-up, upon programming, upon restoration of power after an outage, and as specified in the field descriptions below. The error display is removed when the error condition no longer exists. It is very important to note that the meter will continue to operate normally while any of the diagnostic errors are being displayed. The system and installation diagnostic checks will only report that there may be a problem with the meter or site. They have no effect on metering or on any operations performed by the SENTINEL meter.
a
If enabled, all the diagnostic checks will continually check for errors every five seconds. The SENTINEL meter will not check for diagnostic errors under any of the following conditions: When single-phase series conditions occur (Test Bench) When the meter is in Test Mode When the diagnostic(s) have been disabled by the programming software When the meter has triggered a Non-Fatal 9 Error Note: Once the condition causing the error is corrected, the meter must pass two consecutive checks before the diagnostic error is cleared from the display. The SENTINEL meter checks every five seconds for configured diagnostics. A diagnostic error must exist for 15 seconds (3 checks) to be logged as an error. The error condition must be clear for 10 seconds (2 checks) before the error condition is removed on the meter display or in the SiteScan view while online with a meter.
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Non-Fatal Errors The options for displaying Non-Fatal Errors are the same as those for displaying Diagnostic errors. If one or more non-fatal errors from the 1 to 6 set are to be scrolled at the same time as one or more non-fatal errors from the 7 to 10 set, then the meter will alternate between the two sets between each display item. Low Battery Error Error Code Err 1----Possible Cause(s) Battery Voltage Low. Battery Connector Not Connected Properly. Recommended Action Once a low battery is detected, the daily battery voltage tests will be halted and a battery present test will be run every second. As long as the battery is good and the meter does not lose power, the meter will remain a Clock meter and the one-second battery present tests will continue. If the battery dies or is removed and a power outage occurs, when power is restored, the meter will become a Demand-Only meter. -- Continued on next page -If a dead battery is detected upon restoration of power, this error code will display until the battery is replaced. TOU and load profile functions will be disabled until the battery is replaced and the time is set. TOU (rates A, B, C, D, E, F, G) registers and Load Profile Channels will not accumulate after an outage with a dead battery. If a dead battery level error occurs during normal operation, TOU and load profile will continue to operate until an outage occurs.
Loss of Phase Error Error Code Err -2---Possible Cause(s) The voltage on one of the phases dropped below the voltage threshold. Single-phase Power Supply Threshold: 96 volts. Three Phase Power Supply Threshold: 45 volts.
Recommended Action SiteScan check. It runs every 5 seconds and must fail twice successively to be recorded. A Demand Reset after the voltage returns will clear this error.
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Time-of-Use (TOU) Error Error Code Err --3--Possible Cause(s) A problem was detected in the Time-of-Use Schedule. Recommended Action This error indicates that there is a problem between the configuration data and the state of the meter. When this error occurs it may be logged to a History Log. A TOU non-fatal error can be cleared in several ways depending on what caused the condition: On a reconfigure, if Calendar (and possibly TOU) configuration data is removed. On a reconfigure that corrects the calendar and/or TOU configuration data. On a set clock with a battery present and with correct Calendar and possibly TOU configuration data.
Reverse Power Flow Error Error Code Err ---4-Possible Cause(s) Reverse Power was detected on one or more phases. Recommended Action Firmware Versions prior to 3.21: Reverse power is tested every second and must fail three times successively to be recorded. Each phase is individually checked for reverse current. The reverse direction error will clear when a demand reset is performed. Firmware Version 3.21: Reverse power is tested every second and must fail three times successively to be recorded. Reverse power is tested on the phases only if the aggregate is in the reverse. The reverse direction error will clear when a demand reset is performed. Firmware Version 5.0 or above: Reverse power is tested every second and an accumulator is maintained. If power is delivered during the second, then the accumulator is cleared. If power is received during the second, then the accumulator is incremented. If the accumulator reaches the configured reverse power Wh threshold configured in the meter's program, then this error is triggered. The reverse direction error will clear when a demand reset is performed.
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Load Profile Error Error Code Err ----5Possible Cause(s) Clock not set, missing or dead battery. Recommended Action This error indicates that the meter has Load Profile configuration data, but either the clock has never been set or the battery is dead or missing. This error may be detected upon a power-up, a reconfigure, or a set clock. This error may be cleared as follows: On a reconfigure, if Load Profile configuration data is removed. On a set clock with a battery present.
Register Full Scale Exceeded Error Code Err -----6 Possible Cause(s) Programmed Full Scale Value Exceeded. Recommended Action This error is checked upon every Demand EOI, set clock, demand reset, enter Test Mode, and power-up. If the meter is configured for Max W Del, then that value is compared to the programmed threshold. The full scale overflow error displays after the interval during which the overflow occurred. The maximum demand register continues to accumulate and display kW as long as the format limitations are not exceeded. If a full scale overflow occurs, check the installation to ensure that the current capacity of the meter has not been exceeded. A full scale overflow in no way affects the existing billing data. This error will clear when a demand reset is performed.
Error Code: Err 7----Error Code: Err -8----
Reserved Reserved
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SiteScan Error Note: Supported in Firmware Version 3.21 and above. Error Code Err --9--Possible Cause(s) Meter not in a recognized service for the meter type. Recommended Action
Verify site wiring. This error may be cleared: On a reconfigure, if the SiteScan Override Service Type is changed to correct service. On a power-up, if the SiteScan Auto-Service Sense detects correct meter service. Note: The check for this error will not start until SiteScan power-up delay time has passed. If this error is present, then SiteScan diagnostics are disabled. If SiteScan is configured to override service type in the meter program, then this test shall not be performed. Note: If multiple non-fatal errors occur, the meter will display a combined error message. For example, if a Low Battery and a Loss of Phase exist, the LCD display will show Err 12----. If one of the errors was programmed to lock and the other to scroll, the display will lock on the combined error message.
Fatal Errors Fatal errors cause the display to lock on the error code because of the possibility that billing data may have been corrupted or that the meter may not be operating correctly. If multiple fatal errors occur, the one with the lowest number will be the error code that locks on the display. The SENTINEL meter will check for fatal errors: when a meter reconfigure is performed. when power is initially energized and upon future power restoration. while performing key operations. Fatal errors are cleared when they are corrected by the factory and the meter is reprogrammed. MCU Flash Error Possible Cause(s) The meter has detected a problem with the program memory. Recommended Action If this error occurs, program the meter and check for proper operation. If the error continues to exist, return the meter to the factory for repair.
FAt
Error Code Error1
121
122
FAt
Error Code Error2
DATA FLASH Error Possible Cause(s) The meter has detected a problem with the data flash. Recommended Action If this error occurs, program the meter and check for proper operation. If the error continues to exist, return the meter to the factory for repair.
FAt
Error Code Error3
Metrology Communication Error Possible Cause(s) Meter processor communication failure. Recommended Action Normally, any Fatal Error will cause the meter to stop all metering operations. However, a Metrology Communication Error is displayed as a Fatal Error, but will not shut down the meter. This error occurs when communications are interrupted between the meter processors. The error is registered, but the processors continue to attempt to communicate with each other. If communication between the processors resumes, the meter continues to operate; however, all register values are suspect due to lost data during the period when metering was interrupted. As with all Fatal Errors, the meter should be returned to the factory for repair.
FAt
Error Code Error4
123
124
Power Down Error Error Code

FAt
Possible Cause(s) Power Down Error. Recommended Action
Error5
If this error occurs, program the meter and check for proper operation through two complete power down and power up sequences. If the error continues to exist, return the meter to the factory for repair.
File System Error Possible Cause(s) The meter has detected a problem with the file system. Recommended Action If the meter detects this problem, return the meter to the factory for repair.
FAt
Error Code Error6
Operating System Error Error Code

FAt
Possible Cause(s) The meter has detected a problem with the operating system. Recommended Action
Error7
If the meter detects this problem, return the meter to the factory for repair.
125
Itron Metering Pocket Guide 100279MP-08 Itron, Inc. Corporate Headquarters 2111 North Molter Road Liberty Lake, WA 99019 Itron, Inc. Oconee Electricity Metering 313-B North Highway 11 West Union, SC 29696 http://www.itron.com Copyright 2004-2011 Itron, Inc All rights reserved. Itron Support Phone Number (877) 487-6602 Itron Support Email Address support@itron.com Itron Access Website http://access.itron.com

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Yes Yes Yes No

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Number of Elements 1 1.5 1.5 1 1 2 2 2

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