PHILIP HYNES

DOB: 16.11.81

The old fire station

Beaumaris Mobile: 07783247117

Anglesey Email: Hynes2k@hotmail.com

LL58 8ED

Good Health

Driving License

Anglesey resident

KEY SKILLS

• ADMINISTRATION SKILLS

• ORGANISATIONAL SKILLS

• TIME MANAGEMENT

• COMPUTER LITERATE

• TASK FOCUSED

• EXCELLENT COMMUNICATION SKILLS

• TARGET DRIVEN

• MOTIVATED

• TEAM PLAYER
CAREER OBJECTIVE

I am an enthusiastic individual who is driven to exceed any target set. I am also always keen
to deliver the companies vision and goals whilst adhering to their high standards. I am
seeking a role that will give me the opportunity to use my experience and skills. I enjoy the
administration and organization of tasks at all levels and feel a big strength is my ability to
communicate with people at all levels. I am a keen team player and also have the ability to
work alone when required to do so. I would like to find a role that offers challenges and
responsibility. In return, I am hardworking, determined, motivational, outgoing, dependable
person who possesses a team-focused attitude.

EMPLOYMENT

DEPARTMENT FOR WORK AND PENSIONS

Job Centre Plus

First Contact Officer / Deputy Team Leader

June 2006 – Date

Using a range of word documents, databases and excel systems daily

Answering Benefit Enquires

Job Matching

Benefit Claims

Filing, photocopying, faxing and other administration when needed

Occasional Admin work when busy

Managing a team of 10 Staff

Attendance Management

HR Issues

Coaching and Guidance

Courses Attended
 Time Management, Management and performance in a telephony environment,
Interpersonal skills, Assertiveness, Stress management, Keeping safe and
Working with the sick and disabled

MARCO CABLE MANAGMENT

Sales

Feb 2006 – June 2005

Selling Cable Management solutions to wholesalers and building contractors

Updating database information on in-house systems

providing Quotes for customers and sending out samples

Other administration duties including filing, photocopying and faxing

J MCKENNA AND SONS

Cladder / Foreman

April 2004 – Jan 2006

All aspects of Cladding and industrial roofing.

Supervising a team of up to 10 men

Method statements and all aspects of site safety

PRESTIGE MOBILITY

Telesales

July 2002 – April 2003

Responsible for taking and making calls and trying to generate interests in
mobility products
 Generating leads for sales reps.
Training new staff intakes on call handling, sales techniques and products

ABC POWER MARINE

Marine engineer

September 1998 – June 2002

I Joined ABC Power marine as part of a modern aprentiship

My duties were service and repair of all Leisure marine engines and boats

Fitting new engines to boats and Installing all electrical equipment

EDUCATION and QUALIFICATIONS

Academic - 7 GCSE’s

GNVQ Level 1&2 Information technology