Case study: ITC Hotel Royal Gardenia, Bangalore

tags: environment green ITC LEED sustainability Indian hotel chain ITC-Welcom Group was recently awarded the LEED India Platinum Rating for its new hotel in Bangalore, India, the ITC Hotel Royal Gardenia. The LEED-India Rating System encourages and facilitates the development of more sustainable buildings for innovation in design and environment practices. The hotel, which opened in October 2009, took a holistic approach to sustainability deploying green practices in all areas including air conditioning, thermal engineering, energy efficient lighting, water, as well as creating what it terms the green guest experience. Key elements of the in room experience are the use of eco-responsible toiletries and cleaning materials, allergen free mattress and pillow protections, and eco-friendly amenities, for example, bathrobes are made of organic cotton and recycled stationery. Even the mini bars are dubbed eco friendly, using heat absorption cooling technology that uses no compressors and is therefore completely silent in operation. Other green initiatives at the ITC Hotel Royal Gardenia are: Air Conditioning Royal Gardenia has the Ever Green Chillers ( 23XRV Carrier) provides air conditioning comfort with lowest Electrical Energy Input ( .45 Kwhr/TR) Variable primary Chilled water flow ensures optimum level of chilled water flow thus saving 10% of electrical energy when compared to a conventional system Energy efficient ARI certified cooling towers consumes lowest energy when compared to conventional cooling towers Co2 Sensors based fresh air handling units operated by IBMS leads to optimum comfort to guest while saving energy Incomm Guest Digital Assistant ensures customized room climate controls and ensures no waste of energy Double glazed windows energy efficient glass ensures minimal sun light penetration thus reduction in air conditioning load All the restaurants - air handling units are fitted with sophisticated pressure independent valves to control the chilled water flow thus avoiding the wastage of energy Back of the house offices are provided with variable air volume based air conditioning leading to energy saving while providing environmental friendly work atmosphere Thermal Engineering

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Energy efficient boilers automated operations with O2 trimming consumes less diesel to produce more steam 100 percentage wasted heat recovery ( condensate recovery) ensures energy saving

Energy efficient lighting

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Energy efficient lighting at the back of the house using compact fluorescent lights, energy efficient tube lights etc. Usage of LEDs, CFLs, in the guest rooms Computerized controls for light dimmers in the restaurant, while providing mood lighting saving the electrical energy Energy efficient periphery lighting

Water
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Separate treatment for Grey water and black water and reutilisation of the same back in flush water and in processes ensures reduction in water consumption Water flow restrictors in all the water taps Drip irrigation for entire landscaping

Zero Solid Waste

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Waste segregation at source Recycling of solid waste with organic waste converter (produces manure out of solid waste)

Q.1) Discuss USP of ITC Hotel Royal Gardenia. Q.2)Explain the strategy for successs.