How To Use Combofix

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</iframe>  <iframe marginwidth="0" marginheight="0" style="display: none;" src="how-to-usecombofix_files/na.htm" frameborder="0" height="0" width="0"></iframe> </center> </td> </tr> </tbody></table>   </td>   <td rowspan="2" valign="top" width="83%">  <table align="center" border="0" cellpadding="1" cellspa cing="1" width="97%"> <tbody><tr> <td>  <table valign="top" class="forumline" bo rder="0" cellpadding="2" cellspacing="1" width="100%"> <tbody><tr> <td style="padding: 10px;" align ="left"> <span id="intell iTxt">  <div align="center"> <p><strong>How to use ComboFix</strong> </p> <p> </p> <p align="left"><strong><u>Table of Contents</u></strong></p> </div> <ol> <li> <div align="left"><a href="#intro"><strong>Introduction</strong></a></div> </li> <li><strong><a href="#use">Using ComboFix</a></strong></li> <li><strong><a href="#forums">Forums to receive help analyzing ComboFix logs</ a></strong></li> <li><strong><a href="#manual_recovery">Manually installing the Windows Recover y Console</a></strong></li> <li><strong><a href="#restore">Manually restoring the Internet connection</a><
/strong></li> </ol> <p><strong><u>Translations</u></strong></p> <p> <a href="http://www.bleepingcomputer.com/combofix/nl/hoe-dient-combofix-gebrui kt-te-worden">Dutch Translation</a><br> <a href="http://www.bleepingcomputer.com/combofix/fi/combofixin-kayttoohje">Fi nnish Translation</a><br> <a href="http://www.bleepingcomputer.com/combofix/fr/comment-utiliser-combofix ">French Translation</a><br> <a href="http://www.bleepingcomputer.com/combofix/de/wie-combofix-benutzt-wird ">German Translation</a><br> <a href="http://www.bleepingcomputer.com/combofix/it/come-usare-combofix">Ital ian Translation</a><br> <a href="http://www.bleepingcomputer.com/combofix/pl/instrukcja-uzycia-combofi x">Polish Translation</a><br> <a href="http://www.bleepingcomputer.com/combofix/pt/como-usar-o-combofix">Por tuguese Translation</a><br> <a href="http://www.bleepingcomputer.com/combofix/sp/como-utilizar-combofix">S panish Translation</a><br> <a href="http://www.bleepingcomputer.com/combofix/se/hur-combofix-ska-anvandas ">Swedish Translation</a><br> <br> <strong><u><a name="intro"></a>Introduction</u></strong></p> <p>ComboFix is a program, created by <strong>sUBs</strong>, that scans your <a s tyle="text-decoration: underline; border-bottom: 0.075em solid rgb(0, 46, 184); padding-bottom: 1px; color: rgb(0, 46, 184); background-color: transparent;" cla ss="itxtrst itxtrsta itxthook" href="#" id="itxthook0" rel="nofollow"><span id=" itxthook0w0" class="itxtrst itxtrstspan itxthookspan" style="background: none re peat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);">computer</span></a> for known malware, and when found, attempts to clean these infections automati cally. In addition to being able to remove a large amount of the most common and curr ent malware, ComboFix also displays a report that can be used by trained helpers to remove malware that is not automatically removed by the program.</p> <p>At this time ComboFix can only run on the following <a style="text-decoration : underline; border-bottom: 0.075em solid rgb(0, 46, 184); padding-bottom: 1px; color: rgb(0, 46, 184); background-color: transparent;" class="itxtrst itxtrsta itxthook" href="#" id="itxthook1" rel="nofollow"><span id="itxthook1w0" class="i txtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% tra nsparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);">Win dows</span></a> versions: </p><ul> <li><a style="text-decoration: underline; border-bottom: 0.075em solid rgb(0, 46, 184); padding-bottom: 1px; color: rgb(0, 46, 184); background-color: transpa rent;" class="itxtrst itxtrsta itxthook" href="#" id="itxthook2" rel="nofollow"> <span id="itxthook2w0" class="itxtrst itxtrstspan itxthookspan" style="backgroun d: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inheri t; color: rgb(0, 46, 184);">Windows</span><span id="itxthook2w1" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparen t; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"> </span><s pan id="itxthook2w2" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);">XP</span></a> (32-bit only)</li> <li>Windows 2000 (32-bit only)</li> <li>Windows Vista (32-bit/64-bit)</li> <li>Windows 7 (32-bit/64-bit)</li> </ul>
<p></p> <p><strong>You should not run ComboFix unless you are specifically asked to by a helper.</strong> Also, due to the power of this tool it is <strong>strongly advised</strong> that you do not attempt to act upon any of the information displayed by ComboFix without supervision from someone who has been properly trained. If you do so, it may <a style="text-decoration: underline; border-bot tom: 0.075em solid rgb(0, 46, 184); padding-bottom: 1px; color: rgb(0, 46, 184); background-color: transparent;" class="itxtrst itxtrsta itxthook" href="#" id=" itxthook3" rel="nofollow"><span id="itxthook3w0" class="itxtrst itxtrstspan itxt hookspan" style="background: none repeat scroll 0% 0% transparent; font-size: in herit; font-weight: inherit; color: rgb(0, 46, 184);">lead</span></a> to problem s with the normal functionality of your computer.</p> <p><b>It should also be noted that when you run ComboFix it will automatically d elete files from the following locations</b>: </p><ul> <li>Windows Recycle Bin</li> <li>Temporary Internet Files</li> <li>Temp Folder</li> </ul> If you <a style="text-decoration: underline; border-bottom: 0.075em solid rgb(0, 46, 184); padding-bottom: 1px; color: rgb(0, 46, 184); background-color: transp arent;" class="itxtrst itxtrsta itxthook" href="#" id="itxthook4" rel="nofollow" ><span id="itxthook4w0" class="itxtrst itxtrstspan itxthookspan" style="backgrou nd: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inher it; color: rgb(0, 46, 184);">store</span><span id="itxthook4w1" class="itxtrst i txtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent ; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"> </span><sp an id="itxthook4w2" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);">files</span></a> that you wish to keep in one of these location, it is suggested that you move them to a safer location rather than relying on the above temporary storage locations. <p></p> <p>Please note that this guide is the only authorized guide for the use of ComboFix and cannot be copied without permission from BleepingComputer.com and sUBs. Furthermore, the ComboFix program cannot be hosted at any other site without direct permission from the <a style="text-de coration: underline; border-bottom: 0.075em solid rgb(0, 46, 184); padding-botto m: 1px; color: rgb(0, 46, 184); background-color: transparent;" class="itxtrst i txtrsta itxthook" href="#" id="itxthook5" rel="nofollow"><span id="itxthook5w0" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0 % 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 18 4);">developer</span></a>. It is also understood that the use of ComboFix is do ne at your own risk.<br> <br> <b>For those who wish to help finance the author's work, he is accepting contr ibutions via Paypal. You can contribute by clicking on the following image:</b></p> <p align="center"><a href="https://www.paypal.com/cgi-bin/webscr?cmd=_donations& amp;business=combofix%40live%2ecom&item_name=ComboFix&no_shipping=0& no_note=1&tax=0&currency_code=USD&bn=PP%2dDonationsBF&charset=UT F%2d8"><img src="how-to-use-combofix_files/donate_3.gif" height="31" width="62"> </a> </p> <p> </p> <p><a name="use"></a><u><strong>Using ComboFix</strong></u></p> <p> If you need help with malware removal, then please create a topic at one of
the <a href="#forums" class="goodurl">forums listed later in the guide</a> and ask for help. Please note that each forum has different policies, so please be sure to read any pinned topics and rules for the particular forum about how you should go about receiving help. If a ComboFix log has been requested by a helper then please create one by following the instructions below.</p> <p>The first thing you should do is print out this guide, as we will close all the open windows and programs, including your web browser, before starting the ComboFix program. </p> <p>Next you should download ComboFix from one of the following URLs:</p> <ul> <li><a href="http://www.bleepingcomputer.com/download/anti-virus/combofix" cla ss="goodurl">BleepingComputer.com</a></li> <li><a href="http://www.infospyware.net/antimalware/combofix/" rel="nofollow" class="goodurl">InfoSpyware.net</a></li> </ul> <p>To download ComboFix, simply left-click on one of the links above and you wil l see a prompt similar to the figure below.</p> <p> </p> <p align="center"><img src="how-to-use-combofix_files/download.jpg" alt="Downloa d ComboFix Screenshot" height="274" width="407"><br> <strong>Download ComboFix Prompt</strong></p> <p align="center"> </p> <p align="left">Click on the <strong>Save</strong> button, and when it asks you where to save it, make sure you save it directly to your Windows <strong>Deskt op</strong>. An image showing this is below.</p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/download-save.jpg" alt="Do wnloading ComboFix to the Desktop" height="420" width="562"><br> <strong>Downloading ComboFix to the Desktop</strong></p> <p align="center"> </p> <p align="left">When you have the Save as screen configured to save ComboFix.exe to the Desktop, click on the <strong>Save</strong> button. ComboFix will now start downloading to your computer. If you are on a dialup, this may take a few minutes. When ComboFix has finished downloading you will now see an icon on your desktop similar to the one below.</p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/cf-icon.jpg" alt="ComboFix Icon" height="79" width="87"><br> <strong>ComboFix Icon<br> </strong><strong><br> </strong></p> <p align="left">We are almost ready to start ComboFix, but before we do so, we need to take some preventative measures so that there are no conflicts with other programs when running ComboFix. At this point you should do the following:</p> <ul> <li>Close all open Windows including this one. <br> </li> <li>Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix. Instructions on disabling these type of programs can be found in <a href="http:/ /www.bleepingcomputer.com/forums/topic114351.html" class="goodurl" target="_new" >this topic</a>.</li> </ul> <p>Once these two steps have been completed, double-click on the ComboFix icon
found on your desktop. Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall . In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient.</p> <p>Once you double-click on the icon, you may see a screen similar to the one be low. </p> <p> </p> <p align="center"><img src="how-to-use-combofix_files/open-file-warning.jpg" alt ="Windows Open File Security Warning" height="310" width="406"""><br> <strong>Windows Open File Security Warning</strong></p> <p align="center"> </p> <p align="left"> Windows is issuing this prompt because ComboFix does not have a <a style="text-decoration: underline; border-bottom: 0.075em solid rgb(0, 46, 1 84); padding-bottom: 1px; color: rgb(0, 46, 184); background-color: transparent; " class="itxtrst itxtrsta itxthook" href="#" id="itxthook6" rel="nofollow"><span id="itxthook6w0" class="itxtrst itxtrstspan itxthookspan" style="background: no ne repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; co lor: rgb(0, 46, 184);">digital</span><span id="itxthook6w1" class="itxtrst itxtr stspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; fo nt-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"> </span><span i d="itxthook6w2" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; colo r: rgb(0, 46, 184);">signature</span></a>. This is perfectly normal and safe and you can click on the <strong>Run</strong> button to continue. If you are using Windows Vista, and receive UAC prompt asking if you would like to continue running the program, you should press the <strong>Continue</strong> button.</p> <a name="skip"></a><p>You will now see the first ComboFix screen as shown below. </p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/cf-preparing.jpg" alt="Com boFix is Preparing to Run" height="161" width="600"><br> <strong>ComboFix is Preparing to Run</strong></p> <p align="center"> </p> <p align="left">ComboFix is now preparing to run and when it has finished you will see a screen showing the authorized locations to download Combofix. On this screen please press the OK button and you will be shown the Disclaimer screen shown below.</p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/disclaimer.jpg" alt="Combo Fix Disclaimer" height="289" width="521"><br> <strong>ComboFix Disclaimer</strong></p> <p align="center"> </p> <p align="left">If you do not agree to the disclaimer, then click on the <strong >No</strong> button to exit the program. Otherwise, to continue you should press the <strong>Yes</strong> button to continue. If you decided to continue, then ComboFix will create a System Restore point so that if any problems occur while using the program you can restore back to your previous configuration. When ComboFix has finished creating the restore point, it will then backup your Windows Registry as shown in the image below. </p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/erunt.jpg" alt="ComboFix i s backing up the Windows Registry" height="303" width="600"><br> <strong>ComboFix is backing up the Windows Registry</strong></p> <p align="center"> </p> <p align="left">Once the Windows Registry has finished being backed up, ComboFix
will attempt to detect if you have the Windows Recovery Console installed. If you already have it installed, you can <a href="#rc_installed">skip to this section</a> and continue reading. Otherwise you will see the following message as shown below:</p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/recovery-console-prompt.jp g" alt="ComboFix Recovery Console" height="185" width="452"><br> <strong>ComboFix Recovery Console</strong></p> <p align="left"> </p> <p align="left">At the above message box, please click on the <strong>Yes</stron g> button in order for ComboFix to continue. Please follow the steps and instruct ions given by ComboFix in order to finish the installation of the Recovery Console. Once it has finished installing, you will be presented with the screen shown below.</p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/recovery-console-installed .jpg" alt="ComboFix Recovery Console Finished" height="172" width="594"><br> <strong>ComboFix Recovery Console Finished</strong></p> <p> </p> <p align="left">You should now press the <strong>Yes</strong> button to continue . If at any time during the Recovery Console installation you receive a message stating that it failed to install, please allow ComboFix to continue with the scan of your computer. When it is done, and a log has been created, you can then perform the manual install of the Recovery Console using the steps found in the <a href="#manual_recovery" class="goodurl">Manually installing the Wind ows Recovery Console section</a>.</p> <p align="left"><a name="rc_installed" id="rc_installed"></a>ComboFix will now disconnect your computer from the Internet, so do not be surprised or concerne d if you receive any warnings stating that you are no longer on the Internet. When ComboFix has finished it will automatically restore your Internet connect ion.</p> <p align="left">ComboFix will now start scanning your computer for known infecti ons. This procedure can take some time, so please be patient.</p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/autoscan.jpg" alt="ComboFi x is scanning the computer for infections" height="177" width="600"><br> <strong>ComboFix is scanning the computer for infections</strong></p> <p align="left"> </p> <p align="left">While the program is scanning your computer, it will change your clock format, so do not be concerned when you see this happen. When ComboFix is finished it will restore your clock settings to their previous settings. You will also see the text in the ComboFix window being updated as it goes thr ough the various stages of its scan. An example of this can be seen below.</p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/still-scanning-clockchange s.jpg" alt="Stages of the ComboFix AutoScan" height="263" width="600"><br> <strong>Stages of the ComboFix AutoScan</strong></p> <p align="left"> </p> <p align="left">At the time of this writing there are a total of 50 stages as shown in the image below, so please be patient. The amount of stages will go up as time goes on, so if the amount of stages is different when you run it,
please do not be concerned.</p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/still-scanning-showing-sta g.jpg" alt="34th Stage of the ComboFix AutoScan" height="304" width="600"><br> <strong>34th Stage of the ComboFix AutoScan</strong></p> <p align="center"> </p> <p align="left">When ComboFix has finished running, you will see a screen statin g that it is preparing the log report as shown below.</p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/preparing-log-report.jpg" alt="ComboFix is preparing the log report" height="156" width="600"><br> <strong>ComboFix is preparing the log report</strong></p> <p align="center"> </p> <p align="left">This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at <strong>C:\Comb oFix.txt</strong>. This can be seen in the image below.</p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/almost-done.jpg" alt="Comb oFix is almost done!" height="187" width="600"><br> <strong>ComboFix is almost done!</strong></p> <p align="center"> </p> <p align="left">When ComboFix has finished, it will automatically close the program and change your clock back to its original format. It will then display the log file automatically for you as shown below.</p> <p align="left"> </p> <p align="center"><img src="how-to-use-combofix_files/cf-log.jpg" alt="ComboFix Log File" height="300" width="448"><br> <strong>ComboFix Log File</strong></p> <p align="center"> </p> <p align="left">You should now post this log as a reply to the topic where you were asked to run combofix. Your helper will now analyze this log and let you know what they would like you to do next. If you having problems connecting to the Internet after running Combofix, then please read the <a href="#restore " class="goodurl"><em>Manually restoring the Internet connection section</em></a>.</p> <p align="left">It is possible that ComboFix, even on its first run, may have fixed the problems you are having. We strongly suggest that you still post you r log into the topic that you are receiving help as you most likely will have infections left over that your helper will need to analyze further.<br> </p> <p><strong><u><a name="forums"></a>Forums to receive help analyzing ComboFix log s</u></strong></p> <p>Below is a list of forums where there are authorized helpers who understand and can analyze ComboFix logs. We have categorized the forums by language as ComboFix is used internationally.</p> <p> </p> <table class="listtable" align="center" border="0" cellpadding="4" cellspacing=" 4" width="80%"> <tbody><tr> <td colspan="2"> <div align="center"><strong>English Forums</strong></div></td> </tr> <tr> <td width="50%"> </td> <td width="50%"> </td> </tr>
<tr> <td><a href="http://www.bleepingcomputer.com/forums/forum22.html" class="cf_ site_url" target="_new">Bleeping Computer</a></td> <td><a href="http://www.techsupportforum.com/" rel="nofollow" class="cf_site _url" target="_new">Tech Support Forum</a></td> </tr> <tr> <td><a href="http://www.spywareinfoforum.com/" rel="nofollow" class="cf_site _url" target="_new">SpywareInfo</a></td> <td><a href="http://www.geekstogo.com/" rel="nofollow" class="cf_site_url" t arget="_new">GeeksToGo</a></td> </tr> <tr> <td><a href="http://www.dellcommunity.com/supportforums/board?board.id=si_hi jack" rel="nofollow" class="cf_site_url" target="_new">Dell Community</a></td> <td><a href="http://www.spywarewarrior.com/index.php" rel="nofollow" class=" cf_site_url" target="_new">SpywareWarrior</a></td> </tr> <tr> <td><a href="http://www.dslreports.com/forums/all" rel="nofollow" class="cf_ site_url" target="_new">DSLReports</a></td> <td><a href="http://thespykiller.co.uk/" rel="nofollow" class="cf_site_url" target="_new">SpyKiller</a></td> </tr> <tr> <td><a href="http://www.whatthetech.com/" rel="nofollow" class="cf_site_url" target="_new">WhatTheTech</a></td> <td><a href="http://forums.spybot.info/index.php" rel="nofollow" class="cf_s ite_url" target="_new">Safer-Networking</a></td> </tr> <tr> <td><a href="http://www.d-a-l.com/index.php" rel="nofollow" class="cf_site_u rl" target="_new">D-A-L</a></td> <td><a href="http://www.techguy.org/" rel="nofollow" class="cf_site_url" tar get="_new">Tech Support Guy</a></td> </tr> <tr> <td><a href="http://pcpitstop.ibforums.com/" rel="nofollow" class="cf_site_u rl" target="_new">PCPitstop</a></td> <td><a href="http://forums.maddoktor2.com/index.php" rel="nofollow" class="c f_site_url" target="_new">SpyWare BeWare</a></td> </tr> <tr> <td><a href="http://www.security-forums.com/viewforum.php?f=48" rel="nofollo w" class="cf_site_url" target="_new">Security Forums</a></td> <td><a href="http://www.cybertechhelp.com/" rel="nofollow" class="cf_site_ur l" target="_new">CyberTechHelp</a></td> </tr> <tr> <td><a href="http://www.malwareremoval.com/forum/" rel="nofollow" class="cf_ site_url" target="_new">MalwareRemoval</a></td> <td><a href="http://forums.thatcomputerguy.us/" rel="nofollow" class="cf_sit e_url" target="_new">ThatComputerGuy</a></td> </tr> <tr> <td><a href="http://www.newbie.org/help/index.php" rel="nofollow" class="cf_ site_url" target="_new">Newbie.org</a></td> <td><a href="http://www.webuser.co.uk/forums/ubbthreads.php" rel="nofollow" class="cf_site_url" target="_new">Webuser</a></td> </tr>
<tr> <td><a href="http://gladiator-antivirus.com/forum/index.php?act=home" rel="n ofollow" class="cf_site_url" target="_new">Gladiator Security</a><br></td> <td><a href="http://www.atribune.org/forums" rel="nofollow" class="cf_site_u rl" target="_new">Atribune</a></td> </tr> <tr> <td><a href="http://www.lognrock.com/index" rel="nofollow" class="cf_site_ur l" target="_new">Log'N'Rock</a></td> <td><a href="http://forums.majorgeeks.com/" rel="nofollow" class="cf_site_ur l" target="_new">MajorGeeks</a></td> </tr> <tr> <td><a href="http://spywarehammer.com/" rel="nofollow" class="cf_site_url" t arget="_new">SpywareHammer</a></td> <td><a href="http://aumha.org/" rel="nofollow" class="cf_site_url" target="_ new">Aumha</a></td> </tr> <tr> <td><a href="http://temerc.com/" rel="nofollow" class="cf_site_url" target=" _new">TeMerc Internet Countermeasures</a></td> <td><a href="http://forum.securitycadets.com/" rel="nofollow" class="cf_site _url" target="_new">Security Cadets</a></td> </tr> <tr> <td><a href="http://boards.cexx.org/" rel="nofollow" class="cf_site_url" tar get="_new">Cexx</a></td> <td><a href="http://www.247fixes.com/forums/" rel="nofollow" class="cf_site_ url" target="_new">247fixes</a></td> </tr> </tbody></table> <p> </p> <table class="listtable" align="center" border="0" cellpadding="4" cellspacing=" 4" width="80%"> <tbody><tr> <td width="50%"><div align="center"><strong>Dutch Forums</strong></div></td> <td><div align="center"><strong>German Forums</strong></div></td> </tr> <tr> <td> </td> <td> </td> </tr> <tr> <td><a href="http://www.mivercon.be/forum/" rel="nofollow" class="cf_site_ur l" target="_new">Mivercon.be</a></td> <td><a href="http://www.hijackthis-forum.de/" rel="nofollow" class="cf_site_ url" target="_new">HijackThis.de</a></td> </tr> <tr> <td><a href="http://www.antispywareoffensief.nl/" rel="nofollow" class="cf_s ite_url" target="_new">AntiSpywareOffensief</a></td> <td><a href="http://www.pcmasters.de/forum/" rel="nofollow" class="cf_site_u rl" target="_new">PCMasters</a></td> </tr> <tr> <td><a href="http://www.hijackthis.nl/" rel="nofollow" class="cf_site_url" t arget="_new">HijackThis.nl</a></td> <td><a href="http://trojaner-board.de/" rel="nofollow" class="cf_site_url" t arget="_new">Trojaner-Board.de</a></td> </tr>
<tr> <td> </td> <td> </td> </tr> <tr> <td><div align="center"><strong>Spanish Forums</strong></div></td> <td><div align="center"><strong>Portuguese Forums</strong></div></td> </tr> <tr> <td> </td> <td> </td> </tr> <tr> <td><a href="http://www.forospyware.com/" rel="nofollow" class="cf_site_url" target="_new">InfoSpyware</a></td> <td><a href="http://forum.clubedohardware.com.br/" rel="nofollow" class="cf_ site_url" target="_new">Forum Clube do Hardware</a></td> </tr> <tr> <td> </td> <td> </td> </tr> <tr> <td><div align="center"><strong>French Forums</strong></div></td> <td><div align="center"><strong>Danish</strong></div></td> </tr> <tr> <td> </td> <td> </td> </tr> <tr> <td><a href="http://forum.malekal.com/index.php" rel="nofollow" class="cf_si te_url" target="_new">Malekal</a></td> <td><a href="http://www.spywarefri.dk/forum/" rel="nofollow" class="cf_site_ url" target="_new">Spywarefri</a></td> </tr> <tr> <td><a href="http://forum.zebulon.fr/index.php" rel="nofollow" class="cf_sit e_url" target="_new">Zebulon</a></td> <td> </td> </tr> <tr> <td> </td> <td> </td> </tr> <tr> <td><div align="center"><strong>Finnish Forum</strong></div></td> <td><div align="center"><strong>Russian Forum</strong></div></td> </tr> <tr> <td> </td> <td> </td> </tr> <tr> <td><a href="http://www.virustorjunta.net/" rel="nofollow" class="cf_site_ur l" target="_new">Virustorjunta</a></td> <td><a href="http://safezone.cc/" rel="nofollow" class="cf_site_url" target= "_new">SafeZone.cc</a></td> </tr> <tr>
<td> </td> <td> </td> </tr> <tr> <td><div align="center"><strong>Polish Forum</strong></div></td> <td> </td> </tr> <tr> <td><a href="http://www.fixitpc.pl/" rel="nofollow" class="cf_site_url" targ et="_new">FixItPC.pl</a></td> <td> </td> </tr> </tbody></table> <p><br> <u><strong><br> </strong></u> <strong><u><a name="manual_recovery" id="manual_recovery"></a>Ma nually installing the Windows Recovery Console</u></strong></p> <p>In the event that the automatic install of Recovery Console was not possible, you should follow the steps listed here in order to manually install it. The Windows recovery console is a tool that will allow you to boot up into a speci al recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware. If you use Windows XP and hav e a Windows CD, then you can follow the instructions found in the tutorial liste d below. </p> <blockquote> <p><a href="http://www.bleepingcomputer.com/tutorials/tutorial117.html" class= "goodurl" target="_new">How to install and use the Windows XP Recovery Console</a></p> </blockquote> <p>Windows Vista users can use their Windows DVD to boot up into the <a href="ht tp://www.bleepingcomputer.com/tutorials/tutorial147.html" class="goodurl" target ="_new">Vista Recovery Environment</a>.</p> <p><strong>If you use Windows XP and do not have the Windows CD</strong>, ComboF ix includes a method of installing the Windows Recovery console by downloading a file from Microsoft. To install the Windows Recovery Console when you do not have the Windows XP CD, please follow these instructions:</p> <ol> <li>Click on the following link to go to Microsoft's Web site:<br> <br> <a href="http://support.microsoft.com/kb/310994" rel="nofollow" class="goodu rl" target="_new">http://support.microsoft.com/kb/310994</a> <br> <br> </li> <li> At that page, scroll down and click on the appropriate download for your version of Windows XP (Home or Professional) and the <a style="text-decorati on: underline; border-bottom: 0.075em solid rgb(0, 46, 184); padding-bottom: 1px ; color: rgb(0, 46, 184); background-color: transparent;" class="itxtrst itxtrst a itxthook" href="#" id="itxthook7" rel="nofollow"><span id="itxthook7w0" class= "itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% t ransparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);">s ervice</span><span id="itxthook7w1" class="itxtrst itxtrstspan itxthookspan" sty
le="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-w eight: inherit; color: rgb(0, 46, 184);"> </span><span id="itxthook7w2" class="i txtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% tra nsparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);">pac k</span></a> level that you have installed. When you click on the link to download the file, make sure you save it directly to your desktop. If you are using <a style="text-d ecoration: underline; border-bottom: 0.075em solid rgb(0, 46, 184); padding-bott om: 1px; color: rgb(0, 46, 184); background-color: transparent;" class="itxtrst itxtrsta itxthook" href="#" id="itxthook8" rel="nofollow"><span id="itxthook8w0" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 1 84);">Windows</span><span id="itxthook8w1" class="itxtrst itxtrstspan itxthooksp an" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"> </span><span id="itxthook8w2" c lass="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184 );">XP</span><span id="itxthook8w3" class="itxtrst itxtrstspan itxthookspan" sty le="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-w eight: inherit; color: rgb(0, 46, 184);"> </span><span id="itxthook8w4" class="i txtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% tra nsparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);">Ser vice</span><span id="itxthook8w5" class="itxtrst itxtrstspan itxthookspan" style ="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-wei ght: inherit; color: rgb(0, 46, 184);"> </span><span id="itxthook8w6" class="itx trst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% trans parent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"></spa n><span id="itxthook8w7" class="itxtrst itxtrstspan itxthookspan" style="backgro und: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inhe rit; color: rgb(0, 46, 184);"> </span><span id="itxthook8w8" class="itxtrst itxt rstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; f ont-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"></span><span i d="itxthook8w9" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; colo r: rgb(0, 46, 184);"> </span><span id="itxthook8w10" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size : inherit; font-weight: inherit; color: rgb(0, 46, 184);"></span><span id="itxth ook8w11" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb( 0, 46, 184);"> </span><span id="itxthook8w12" class="itxtrst itxtrstspan itxthoo kspan" style="background: none repeat scroll 0% 0% transparent; font-size: inher it; font-weight: inherit; color: rgb(0, 46, 184);"></span><span id="itxthook8w13 " class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"> </span><span id="itxthook8w14" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; fon t-weight: inherit; color: rgb(0, 46, 184);"></span><span id="itxthook8w15" class ="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"> </span><span id="itxthook8w16" class="itxtrst itxtrstspan itxthookspan" style=" background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weigh t: inherit; color: rgb(0, 46, 184);">Pack</span></a> 3 (SP3), then select the Se rvice Pack 2 download. If you are using <a style="text-decoration: underline; bo rder-bottom: 0.075em solid rgb(0, 46, 184); padding-bottom: 1px; color: rgb(0, 4 6, 184); background-color: transparent;" class="itxtrst itxtrsta itxthook" href= "#" id="itxthook9" rel="nofollow"><span id="itxthook9w0" class="itxtrst itxtrsts pan itxthookspan" style="background: none repeat scroll 0% 0% transparent; fontsize: inherit; font-weight: inherit; color: rgb(0, 46, 184);">Windows</span><spa n id="itxthook9w1" class="itxtrst itxtrstspan itxthookspan" style="background: n one repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; c
olor: rgb(0, 46, 184);"> </span><span id="itxthook9w2" class="itxtrst itxtrstspa n itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-si ze: inherit; font-weight: inherit; color: rgb(0, 46, 184);"></span><span id="itx thook9w3" class="itxtrst itxtrstspan itxthookspan" style="background: none repea t scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb (0, 46, 184);"> </span><span id="itxthook9w4" class="itxtrst itxtrstspan itxthoo kspan" style="background: none repeat scroll 0% 0% transparent; font-size: inher it; font-weight: inherit; color: rgb(0, 46, 184);"></span><span id="itxthook9w5" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 1 84);"> </span><span id="itxthook9w6" class="itxtrst itxtrstspan itxthookspan" st yle="background: none repeat scroll 0% 0% transparent; font-size: inherit; fontweight: inherit; color: rgb(0, 46, 184);"></span><span id="itxthook9w7" class="i txtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% tra nsparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"> </ span><span id="itxthook9w8" class="itxtrst itxtrstspan itxthookspan" style="back ground: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: i nherit; color: rgb(0, 46, 184);"></span><span id="itxthook9w9" class="itxtrst it xtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"> </span><spa n id="itxthook9w10" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"></span><span id="itxthook9w11" class="itxtrst itxtrstsp an itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-s ize: inherit; font-weight: inherit; color: rgb(0, 46, 184);"> </span><span id="i txthook9w12" class="itxtrst itxtrstspan itxthookspan" style="background: none re peat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);">XP</span><span id="itxthook9w13" class="itxtrst itxtrstspan it xthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);"> </span><span id="itxtho ok9w14" class="itxtrst itxtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0 , 46, 184);">Media</span></a> Center, then you should select the Windows XP Pro Service Pack 2 download. If you are unsure what version of Windows you have and what Servic e Pack is installed, you can follow these instructions to gain that informatio n. <br> <br> <ol> <li>Click on the <strong>Start</strong> button.<br> </li> <li>Click on the <strong>Run </strong><a style="text-decoration: underline ; border-bottom: 0.075em solid rgb(0, 46, 184); padding-bottom: 1px; color: rgb( 0, 46, 184); background-color: transparent;" class="itxtrst itxtrsta itxthook" h ref="#" id="itxthook10" rel="nofollow"><span id="itxthook10w0" class="itxtrst it xtrstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);">menu</span>< /a> option.<br> </li> <li>In the <strong>Open:</strong> field type the following: <strong>sysdm. cpl</strong> and then click on the <strong>OK</strong> button.<br> </li> <li>A screen will appear showing information about your installation. Unde r the <strong>System:</strong> category you should see your Windows versio n and the installed Service Pack. When you are done determining this infor
mation continue with <strong>Step 2</strong>.<br> <br> </li> </ol> </li> <li>Once the Microsoft file has finished downloading, you should drag it on top of the ComboFix icon and let your mouse button go. This is shown in the following image.<br> <br> <br> <div align="center"><img src="how-to-use-combofix_files/rc.gif" height="118" width="299"><br> <br> <br> </div> <br> </li> <li>ComboFix will now automatically install the Windows Recovery Console onto your computer, which will show up as a new option when booting up your compu ter. Do not select the Windows Recovery Console option when you start your comput er unless requested to by a helper.</li> </ol> <p>Once the Windows Recovery Console has finished installed, ComboFix will open a prompt stating that it was installed and asking if you would like to proceed with scanning your computer. If you wish to continue, then press the <b>Yes</b > button and continue reading the tutorial from <a href="#skip" class="goodurl"> here</a>. </p> <p> </p> <p><strong><u><a name="restore"></a>Manually restoring the Internet connection</ u></strong></p> <p>If, by some chance, you no longer have access to your Internet connection after running ComboFix then the first thing to try is to reboot your computer. This step alone should fix the vast majority of issues with no Internet connection after running ComboFix. If you still do not have an Internet connection after rebooting then please perform the following steps:</p> <ol> <li>Click on the <strong>Start</strong> button.<br> </li> <li>Click on the <strong>Settings</strong> menu option.<br> </li> <li>Click on the <strong>Control Panel</strong> option.<br> </li> <li>When the Control Panel opens, double-click on the <strong>Network Connecti ons</strong> icon. If your Control Panel is set to Category View, then double-cl ick on <strong>Network and Internet Connections</strong> and then click on <stro ng>Network Connections</strong> at the bottom.<br> </li> <li>You will now see a list of available <a style="text-decoration: underline; border-bottom: 0.075em solid rgb(0, 46, 184); padding-bottom: 1px; color: rgb(0 , 46, 184); background-color: transparent;" class="itxtrst itxtrsta itxthook" hr ef="#" id="itxthook11" rel="nofollow"><span id="itxthook11w0" class="itxtrst itx trstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);">network</span
><span id="itxthook11w1" class="itxtrst itxtrstspan itxthookspan" style="backgro und: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inhe rit; color: rgb(0, 46, 184);"> </span><span id="itxthook11w2" class="itxtrst itx trstspan itxthookspan" style="background: none repeat scroll 0% 0% transparent; font-size: inherit; font-weight: inherit; color: rgb(0, 46, 184);">connections</ span></a>. Locate the connection for your Wireless or Lan adapter and right-clic k on it.<br> </li> <li>You will now see a menu similar to the image below. Simply click on the <s trong>Repair</strong> menu option.<br> <br> <br> <div align="center"><img src="how-to-use-combofix_files/repair.jpg" alt="Rep air Internet Connection" height="352" width="500"><br> <strong>Repair Internet Connection </strong> </div> <br> <br> </li> <li>Let the repair process perform its tasks and when it has finished, your In ternet connection should be working again.</li> </ol> <p>Alternatively, if your network icon also appears on the Windows taskbar, then you can repair it by right-clicking on the icon and selecting <strong>Repair</strong> as shown below.</p> <p align="center"><img src="how-to-use-combofix_files/tray-repair.jpg" alt="Repa ir Internet connection via Tray Icon" height="131" width="290"><br> <strong>Repair Internet connection via Tray Icon</strong></p> <p align="left"><br> If you still do not have an Internet connection after performing these two tasks , then you may want to ask for help in our <a href="http://www.bleepingcomputer. com/forums/" class="goodurl" target="_new">forums</a>.</p> <p> </p><hr> <p><b><strong>Author: </strong></b>Lawrence Abrams<b><br> Created:</b> January 4, 2008 3:55 PM<br> <b>Last Updated:</b> June 23, 2009 12:20 PM<br> <br> <font size="1">This article is published and created for http://www.bleepingcomputer.com, otherwise known as Bleeping Computer, and is covered by all copyright laws. All articles on this web site are copyright 2003-2011 by Bleeping Computer, LLC. All right reserved. Use of these articles is limited to viewing and printing for personal use only. If you would like to use this material or portions of this material for other purposes you must receive explicit permission from Bleeping Computer before reprinting or redistributing this article in any medium. ComboFix is copyrighted to sUBs.</font> </p>  </span>  <script type="text/javascript"> //<![CDATA[ ord = window.ord Math.floor(Math.random()*1E16); document.write('<script type="text/javascript" src="http://ad2.netshelter.net/ad j/ns.bleepingcomputer/combofix;ppos=btf;kw=;tile=2;sz=300x250,336x280;ord=' + or d + '?"><\/script>'); //]]> </script><script type="text/javascript" src="how-to-use-combofix_files/combofix_
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