INTRODUCTION

About Andhra Pradesh State Road Transport Corporation

Andhra Pradesh State Road Transport Corporation (herein after referred to as “APSRTC” or
“Corporation”) is a leading road transport corporation in Andhra Pradesh, India. It was
established by Government of Andhra Pradesh on 11th January 1958 in pursuance of the Road
Transport Corporations Act, 1950. It provides road transport facilities for inter as well as intra
state travel.
On an average, APSRTC transports about 14 million passengers every day, equaling the number
of passengers ferried by Indian Railways. It is the world's largest public transport organizations
by bus fleet offering a wide transportation services in the Southern states of India. APSRTC
operates across the states of Andhra Pradesh, Tamil Nadu, Karnataka, Pondicherry,
Maharashtra, Orissa, Chhattisgarh and Goa. Currently, the Corporation is operating with 21,439
buses from 210 depots and cover 767 Bus stations. These buses cover 75.51 lakh Kilometres and
almost 14.5 million people every day.

APSRTC ORGANIZATION
APSRTC is organized into four tiers comprising of Head Office at Hyderabad, Zones at seven
locations, 23 Regions and 210 Depots. Each depot is attached to one zone and all zones report to
the Head Office. Each zone has a workshop to cater to the maintenance needs to depots and a
store to cater to the requirements of material requirements of these workshops and depots.
Organizationally, the corporation is headed by the Chairman and supported by Vice – Chairman
and Managing Director. Each of the zones is headed by an Executive Director. In addition, there
are 23 regional offices that cater to the administrative requirements of the depots. Each of the
regions is headed by a Regional Manager. APSRTC also have one Body building workshop and
one printing press to support its operations.

Key Achievements of APSRTC

The major achievements of the Corporation are:
• It has entered into the Guinness Book of World Records on 31/10/1999, with 18,397 buses
making it the largest bus fleet in the world
• APSRTC was honoured with the ‘Road Safety award’ by United Kingdom based ‘Chartered
Institute of Transport’
• ‘Productivity and Fuel Efficiency Award’ from Government of India is been given to
APSRTC for many consecutive years

Expected role of System Integrator

In brief, the system integrator should study the existing systems/projects and deliver the
functional and technical requirements as provided in Request for Proposal (RFP), develop
the solution (configuration of existing features and development of customized
components), perform unit integration and system testing, perform user acceptance testing,
conduct a pilot implementation based on the pilot implementation plan and deploy the
solution across all APSRTC Units.
The System Integrator (SI) would be responsible for supplying necessary hardware,
Licenses, connectivity in the name of APSRTC and implement an enterprise network
covering LAN, WAN, IBW and all network components. The SI must deploy the required
Hardware and networking equipment, Setup the Data Centre and Disaster Recovery (DR)
Centre, deploy suitable Operating Systems, Application packages like RDBMS, application
development tools etc.
In addition, the system integrator is also expected to provide interfaces between the
proposed solution and the existing systems in use such as – Ticket Issuing Machines, Online
Passenger Reservation System, Pass Automation and Accountal System and Intelligent
Transport System for Buses. SI is also expected to train, involve and utilise the IT team
during the project and conduct train the trainer programme for the end users of APSRTC as
per the Training Plan (to be provided in the RFP).
In Phase - I, the SI would study the existing systems, infrastructure, processes and
documentation and prepare functional and technical requirements (for total solution
covering systems, architecture, hardware, networking equipment, networking (LAN &
WAN) solution, internet bandwidth, data centre, DR Centre etc.
To gain understanding on the existing IT Projects the system integrator may visit following
sites/ locations:
S. No.
Distinct Site / Location
Existing IT Projects
1 Depots
DCP, TIMs and PMS
2 Accounting Centers
FACTIS
3 Stores (Zonal, Regional, BBW)
OLIMS
4 Bus Stations
OPRS, PAAS and ACTIS
5 Regions
Payroll System
6 Head Office
CMIS, OPRS, PFAS, SRBS, SBT, CCS
7 Tarnaka Hospital
OHMS
In Phase - II, the SI would develop the proposed solution incorporating the customization if
needed and configuring the existing functionality available in their system. Ensuring the
installation and commissioning of related hardware, network equipment, operating system,
RDBMS and related packages duly coordinating with the relevant partners (if any).
OBJECTIVE OF THE APSRTC
The activities at APSRTC are functioning on the hardware and the technologies computerized in
1988. And most of the IT projects are developed using SCO open server 5.0.X, ORACLE
(Version 7.1.6) and RM-COBOL etc. Hence the need was realized to migrate and integrate all
the existing IT related Projects to the latest technologies with a centralized database and
application duly networking all the sites / Units.
Centralization will also facilitate in managing independent data maintained at distributed
databases. Further, the migration to latest technology would help APSRTC to overcome
following weaknesses:
• Obsolete technology: Migration will facilitate to overcome current system’s inability to
operate on the latest technology,
• Security: Latest technology will enable better security of data and
information by centralizing the data storage location.
• Redundancy: Redundancy and duplication of the data can be achieved with integration of
various applications. In addition, centralization of systems would help in attaining efficiency and
better quality of data through the following:
• Data Integrity: Data integrity can be attained within and between all these systems through
centralized data management avoiding duplication of data and enabling data integrity since
data would be maintained at a single site.
• Easy Data Management: Centralization would help in easier and cost effective
management of large amount of data.
• Sustained Application: Centralized application would ensure control on the existing
application by avoiding multiple versions at different locations. Also any application change
will be validated across all the sites in the organization.
• Optimum Manpower utilization: The available man power will be optimally utilized at a
central location, concentrating on the major issues at a single site. No local IT support may
be required at sites.
• Data Availability: Access to real time information and desired MIS reports can be
extracted from centralized system, providing up-to-date and accurate data for reporting,
analysis and decision making.
• Standardization: Standardized formats and forms will be built into the new system for easy
user operations. Codes across systems that are currently not uniform and lead to manual
effort would be standardized after the integrated solution implementation.