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Clark Graham 6190 FM 2666 Shepherd Texas 77371

Cell: 281.639.3212
Clark8435@ Yahoo.com

Senior Sales & Marketing Management Executive


~ Litigation Support Se
rvices & e-Discovery Expertise ~
Deeply accomplished and results-driven senior sales and marketing management exe
cutive with a consistent, documented record of developing new, profitable multi-
million dollar revenue streams. Built and grew a national organization and creat
ed sustainable values, while respecting the needs and concerns of the employees.
Proven track record in transitioning companies that sell and distribute produc
tion goods and services to organizations, particularly Fortune 1,000 companies,
by: increasing sales, improving customer service, reducing expenses, increasing
gross margins, and improving asset management, through human resource developmen
t, quality improvement, and strong work ethic. Understanding and experience in
dealing with the problems associated with diverse corporate cultures, geographic
regions, economies, and workforces. Managed organizations through soft econom
ies, industry consolidation, and mergers and acquisitions with an understanding
of the impact on customers, employees, systems and the bottom line.
Areas of Expertise

* Top-of-Class Sales Performer


* Building & Leading Elite Sales Teams
* Strategic Planning
* Sales Growth
* Business Development
* Change & Turn-around Leadership
* Operations Management
* Business Communications & Negotiations
* Multi-Unit Management
* P&L - Budgeting Management
* Multi-National Business Experience
* Indexing and Coding
* Document Review
* Electronic Discovery
* Technology Management
* Process & Procedure Implementation
* People Development
* Project Management
* Recruiting and Training
* Acquisitions

Professional Experience
Evident Discovery- Dallas, Tx 2010-Present
Vice President - Business Development. Responsible for firm wide business devel
opment opportunities related to complex litigation and defensible electronic dis
covery analyzing, culling and processing using Evident Discovery Software(R) mod
ule.
HLP Integration - Houston, TX 2008 - 2010
Privately held start-up consulting group helping small and mid-size firms plan f
or and reduce costs of litigation by working with outside vendors and technology
providers to make sure they get the right services at the right price. Offering
end to end technology solutions and services to law firms and Fortune 500 compa
nies.
Partner, Operations & Business Development (Nov 2008- Present)
* Effectively managed all facets of operations including Sales and Training
* Developed a sales training program that has evolved into a national training p
rogram
* Personally instrumental in identifying, selling and closing LPO revenue with a
n increase of over 120%
* Negotiating Preferred Vendor List and Pricing
Tricom Document Management- Houston, TX
2007-2008
Tricom Document Management is a Business Process Outsourcing company headquarter
ed in Fremont, CA. Has offshore delivery centers based in Mumbai, Chennai & Nasi
k, India. US facility operates in Friendswood Texas. Offers a full suite of liti
gation support services EED processing, Document Review, Indexing, OCR and Clean
up for electronic files including media restoration, reduction strategies and el
ectronic file conversion of hundreds of file types.
Director of Sales (March 2007- October 2008)
* Recruited, Trained and Managed a national sales team
* Increased fiscal year order counts by 100%
* Developed and signed national account contracts with LPO providers
* Architected, trained and implemented Document Review or 1st Pass Review
* Established electronic discovery capability, which contributed to 40% increase
in US revenues

Document Technologies, Inc. - Atlanta, GA 2006-2007


Document Technologies, Inc. (DTI), the nation's largest independent provider of
litigation support services and document outsourcing company in the U.S.
Management Consultant-(September 2006-February 2007)
* Successfully turned around two failing branch offices
* Personally instrumental in identifying successful acquisitions for DTI
* Hired and Trained 6 new Account Managers
* Organized complete facility restructure reducing costs by more than 50% and ac
hieving profitability
* Increased Revenue 250%
* Recruited and Trained new Management Team
ImageWorks Digital Document Solutions- Houston, TX 2002-2006
Privately held Start-up Company offering information management solutions, prima
rily in the field of litigation support including reprographics, document scanni
ng, data coding and hosting, forensics and electronic discovery to law firms and
corporations.
Partner and CO-Founder (January 2001-July 2006)
* Partner responsibilities including P&L, Operations, HR and sales responsibilit
ies
* Designed and managed operations procedures and value added services.
* Wrote business plan and implemented strategy
* Consistently met or exceeded revenue and operating income goals
* Personally instrumental in identifying, selling and closing revenue in excess
of $1M
IKON Document Services- Houston, Texas
1991-1999
International Fortune 125 Company that provides essential documents/services to
organizations. Marketing through a direct sales force of over 450 account manag
ers and utilizes 175 worldwide locations. Company grew from $26M to $850M, throu
gh expansion of new markets and acquisitions over an 8-year period.
President, Business Document Service/Global Client Services, 350 MM - Houston, T
exas 1998-1999
* Developed and Managed a division with revenue exceeding $200 MM in 36 location
s in the US and Canada
* Customer base of 12,000 customers and 3500 employees.
President, Legal Document Services, 300MM Revenue- Houston, Texas
1996-1998
* Managed the core business of IDS, 85 locations, delivered 97% of revenues
* Delivering a 20% profit margin at the unit level.
Executive Vice President, Western Region, IKON LDS - Houston, Texas
1995-1996
* Responsible for the "West" coast. Created an area that grew 28% in revenues
* Most Profitable region within the company at 19.5%.

Regional Vice President, NightRider/IKON


1993-1995
* Responsible for 9 locations, grew revenue from $12MM to $26MM (116% revenue gr
owth)
* Most profitable region in the company
* Increased profits from 11.4% to 19.78% (42.4%)

Managing Partner, NightRider-Seattle


1991-1993
* Grew Revenues from $1.2MM to $4.6MM (300%)
* Grew profits from <$500> to $1.5
(400 % revenue growth with a 32.6% profit margin,
* Location and Managing Partner of the Year
Bennigan's Restaurant (S&A Restaurant Corp) - Dallas Texas
1979-1991
General Manager - Houston, TX
* Managed three of the largest locations in Houston, while training over 25 mana
gers while consistently exceeding the company's people development program, qual
ity of operations and financial expectations.

Education and Training


United States Air Force, Jefferson Davis College, United States Air Force, S&A T
raining, IKON Institute, Harvard Business School, Applied Concepts

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