James D.

Arnoux
2593 47th Ave. NE, Salem, Oregon
(503) 932-3735 Cell
OBJECTIVE:
Make a difference by adding quality and purpose to my work. Adding a meaningfu
l contribution to the community and my employer
HIGHTLIGHTS OF QUALIFICATIONS:
* 20+ years inside and outside sales. A loaded trained background in collections
and sales experience. Outstanding in solutions and problem solving as well as
calming down a hostile situations
* Professional, Loyal, Dependable, and committed to the task at hand
* Out of the box thinker, always looking for the edge to overcome objections or
negative thinking
* Constantly in quest of finding new potential ways to better myself at acquirin
g and developing new business
* Always inspiring others to achieve more out of themselves, myself included.
SALES EXPERIENCE
May 2006 ~ Oct 2009 Boyd's Coffee Company
District Sales Representative ~ DSR

* I maintained account receivables within company standards by remaining diligen

t with my own collections. I conscientiously pursued payment when a customer go
t out of terms. Yet, I never lost a customer due to poor relations or attitude o
n my part.
* During my employment, I was consistently a top producer. In all 3 years at Bo
yds', I was 2nd in acquiring new customer acquisitions across the US.
* I was responsible for delivery of Coffee and other food products to 300+ custo
mers. My territory was from Portland to Albany & Detroit Lake to Spirit Mountai
n Casino.
* It has always been expected of DSR's to encourage the sale of other Boyd's' fi
ne products besides coffee. I sold cold beverages as well as equipment such as
the Bunn Ultra Freezer Machines. I systematically cultivated this program with
all of my customers, not only following company guidelines, but to successfully
increase the profitability of my own route, thus ensuring my needed value to the
company.
* I successfully completed 2 company training schools. These were each weeklong
schools designed to help DSR's with Collections and Sales as well as installati
on of new equipment and to trouble shoot and fix equipment issues.
* Part of our training would enable us to set up and design the needs for a new
customer. Ascertaining what the customers' needs are now, as well as future nee
ds.
May2001 ~ May 2005 Long Lumber Inc., Pole Building Division
Senior Salesman
* With each sale of a building, my responsibility was to maintain a payment pla
n and keep it on schedule. I tried never to let a buyer get out of terms with t
heir payment.
* Upon completing my in house training, I immediately established myself as one
of the top producers within the organization the last 3 1/2 years, selling shops
, garages and horse riding arenas etc.
* I developed and maintained ongoing working relationships with contractors and
business leaders within the community, increasing future sales.
* I partnered up with the Chamber of Commerce to develop name recognition with i
n the community.
* I worked with customer from the planning thru its completion. Addressed and di
ffused customer issues.
February 1985 ~ November 1996 Curly's Dairy Inc.
Outside Wholesale and Retail sales
* Each month I was responsible for collections for 15 different routes. Due to
some drivers, who started their route at 5:00 am, it was necessary for me to mak
e collections in their behalf. I had to be very successful so the driver wouldn'
t lose his commission. There were times I would need to defuse an angry situatio
n because the customer became upset when I would no longer allow them credit fro
m the drive as they were out of terms on their account.
* Main focus for my position was to knock on any door of opportunity, Commercial
or Residential. I was responsible for maintaining 15 Milk Delivery Routes. I
wanted to keep all routes at about 450 - 500 customers. Each route would have H
ome Delivery Customers as well as Grocery Stores and Restaurants to service.
* The job required me to solicit one of the routes for new customers. It was a
goal to try to put on each route 6 - 10 new Home Customers and 1-2 businesses ea
ch day I worked their Route
* I was the only salesman for many years. I had 3 to 4 salesman under me the la
st 4-5 years I was employed.
* With the help of my efforts, the Retail business brought in enough $$$ to pay
all the bills for the dairy. Wholesale Routes were pure profit. The Company owed
NO Bills, and owned the all equipment and vehicles and paid cash on any new pur
chases
* I was very active in the community, setting up Home Shows or Fairs. Developing
great customer relations
* Much research was required on my part, so that I could answer any question, be
it price or quality, or any question on policy.
June 1982 ~ June 1985 Jake Aurrellis' Pizza
Owner and Operator
* Overseen the day to day operation of the restaurant, which included opening ea
ch day by:
A). Making Dough early each morning
B). Cutting up pizza prep, i.e. peppers, tomatoes, onions, pineapple.
C). Checking daily receipts and making Nightly Deposits to the bank
D). Charting & Maintaining evaluations & performance records on employees'
E). Tracking Vehicle Maintenance
F). Scheduling work shifts for employees'
G). Putting together effective Advertisements designed to attract the community
to my restaurant
H). Monitoring monthly food sales trends
* I am very proud to say, I actually pioneered the DELIVERY of the very first 'U
nbaked Pizza', anywhere in the United States. (my 15 minutes of fame)
* I created a concept, with the aide of Fred Meyers Video Rentals, to deliver a
movie with a pizza.
* All of these ideas added to the restaurant's success, I literally doubled our
gross income with in the first 30 days of implementing these ideas.
* At the time of closing the restaurant, (due to divorce), I was in process to s
tart selling & setting up franchises of Jake Aurelli's Pizza here in Oregon at t
he same time Figaro's did.