Genevieve Pollok

10638 2nd Ave. NW Grand Rapids MI 49534

(616) 690-4029 gp10ec258@westpost.net

OBJECTIVE: Locate a challenging management position, where as I can utilize my e

xperience and support overall company and team growth.
WORK HISTORY
July 2008-Jan. 2011 Christinne's Seafood Grille & Chophouse located in the Hilto
n Hotel-207 Greenville Blvd. Greenville, NC
Food & Beverage Director: Ron Feeney (252) 355-9500 50 + hours/week
Title: Restaurant General Manager
-Supervise subordinate restaurant/bar/kitchen employees
-Manage restaurant; resolve computer and billing discrepancies; manage departmen
t budget; manage department payroll; employee scheduling; employee training; inv
entory control; coordinate bar and food service activities for 1000+ guest parti
es; bartend a full liquor and food service bar; provide face to face guest servi
ce
Dec. 2006-Jul 2008 Sweet Karolina Diner-781 West Firetower Rd Greenville NC
Owner: Karolina Karatzas (727) 418-5477 30 hours/week
Title: Restaurant Manager
-Provide face to face customer service
-Manage floor servers; bank and money handling
Sept. 2000-Nov.2006 Michigan Wheel Corporation-1501 Buchanan St Grand Rapids, MI
Manager: Tim Hayman (616) 452-6941 40 + hours/week
Title: Planner/Buyer
-Scheduled outsource suppliers & in-house production to support JIT production r
equirements
-Implemented ISO9000
-Conducted overseas planning, purchasing & communications-Taiwan & Japan
-Secured excess cost avoidance through value add activities (one instance saved
the company over $10,000 in janitorial services)
-Production & purchasing forecasting using MRP & DRP programs
-Negotiated cost effective contracts for raw metals, services & logistics
-Managed 2000+ supplier chain
-Implemented and managed supplier quality program including supplier corrective
actions
-Performed shipping & receiving functions as needed; AS400 inventory control; ma
intained kan/ban & tool crib inventory; order entry; created and managed RFQ's f
or outside suppliers; MRO & production purchasing; researched & implemented new
suppliers; coordinated activities with existing suppliers; back-up receptionist
functions as needed; supported accounts receivable
EDUCATION
-Pitt Community College-Associates of Arts Degree 3.59 GPA, Greenville NC Comple
ted June 2008
-East Carolina University-Business Management Classes, no degree, 3.0 GPA, Green
ville NC
-Marketing & Management Institute -2pts. C.P.M./A.P.P. Certification, Kalamazoo
MI
-Grand Rapids Community College-Business Management, Grand Rapids MI, 30 credit
hours
-Davenport University-Marketing, Grand Rapids MI, 3 credit hours Marketing
-Sigma Alpha Pi National Leadership & Success Society, Lifetime member