RICHARD M.

MARCHIONE
Home: 815.566.9618
Work: 800.416.8904 ext.17668
E-mail address: rm10c9780@westpost.net

Professional with proven effective leadership skills and over 20 years of experi
ence in business development. Proven ability to negotiate and close complex deal
s with excellent communication and presentation skills. Problem solver who accep
ts major challenges by developing and implementing solutions.

PROFESSIONAL EXPERIENCE
3/2007- Present: The Career Education Corporation Hoffman Estates, IL.
Colorado Technical University
Director of the Center for Educational Alliances
Responsible for leading a department in building relationships with CTUs core m
arkets of Higher Education and Corporate clients. Oversee account management an
d work with internal departments to build and maintain effective relationships.
Responsible for revenue growth and account satisfaction. Oversee a department o
f 11 Account Managers (online/ground) responsible for developing, directing and
coordinating recruitment activities within our target markets.
Helped to develop strategies to increase awareness of CTU with higher educatio
n institutions with the goal of maximizing student success (transfer rates, comp
letion rates and placement rates).
As department leader, analyzed target industries, institutions and local market
needs to align with servicing institution needs. Partnered with Marketing, Aca
demics and Career Services to ensure communication and understanding of market n
eeds.
Responsible for the development and execution of short and long term relationsh
ip building strategies to insure company growth and profitability objectives are
accomplished.
9/2006-3/2007: The Career Education Corporation Hoffman Estates, IL.
Colorado Technical University Online
Director of Admissions
Responsible for hiring and directing a brand new admissions team. The Professio
nal Team, a collection of 40 advisors who all held advanced degrees from Bachelo
rs to Doctoral.
Directed team for 6 months ending in February 2007 by overachieving budget by 1
43%.
8/2006-9/2006: The Career Education Corporation- FUTURE LEADERS TRAINING PROGRAM
Required 6 week formal training program covering all a
spects of university operations to prepare candidates
for eventual roles as Directors of Admissions.
4/2006-8/2006: The Career Education Corporation Hoffman Estates, IL.
Stonecliffe College Online (Academic Division of Colorado Technical
University)
Senior National Admissions Advisor
Assisted the Director of Admissions on a daily basis in the training, mentoring
and
development of a 40 member team of admissions advisors while maintaining a perso
nal enrollment and start goal for the university.
11/2005-4/2006: The Career Education Corporation Hoffman Estates, IL.
Colorado Technical University Online
Admissions Advisor
 March 2007: Promoted to Director of Education Partners
September 2006: Promoted to Director of Admissions
August 2006: Future Leaders Training Program
July 2006:Management Leadership Training
June 2006:Team Lead award and student retention award
May 2006:Co-Team Lead award
April 2006:Promoted to Senior National Admissions Advisor
March 2006:Team Lead award
February 2006:Team Lead award
January 2006:Team Lead award

RICHARD M. MARCHIONE Page 2

8/2002-10/2005 Servicom Rockford, IL.
Inbound/Outbound Call Center Supervisor- Softwar
e Support Department for Nextel/Motorola
Full responsibility for direct hiring of department personnel, implementing cor
rective action and/or termination when required;
Recognize/reward agent progress, and coordination of training for 70 department
al personnel.
Shift scheduling, motivating, mentoring, coaching, increasing call volume and i
ncreasing call accuracy.
3/1999V5/2002 Internos Information Systems / BuilderSupplyNet.com (Internet S
tart-up)
Dulles VA.
Sales and Marketing Manager
Developed the marketing strategy for a venture-backed start-up that delivered o
nline
services through a virtual community where general contractors could commu
nicate and
collaborate with their vendors and suppliers.
Identified and managed the marketing efforts of key external business partners.
Created all sales collateral and online product demonstrations
Managed a team of 11 full and part-time employees in the execution of a marketi
ng campaign that was successful at acquiring over 70 new business customers.
Organized two major trade shows, and was named: Hottest Start-Up in Show.
Implemented an affiliate marketing program and monthly e-mail marketing campaig
ns
Coordinated marketing and sales efforts as well as overseeing development of th
e online community.
8/1992 V 3/1999 New Media Solutions. Arlington VA
Sales Manager (1992-1994) / Director of Sales and M
arketing (1994-1999)
Directed sales calls related to end-user accounts in the industrial arena to dr
ive brand
awareness
Call on key representatives in customer facilities to identify needs, present s
olutions, close
business deals and train end users.
Helped determine corporate strategic business direction, and built a full-time
staff of 17 people.
Led Marketing efforts in developing and selling a type of CD the size of a busi
ness card, marketed to companies as a calling card that would contain said compa
nys bio set in a streaming video format.
1988 V 1992 Rykoff-Sexton/ US Foodservice (Manufacturer of Institutional
Foods)
Greensboro, NC
Territory Sales Manager
Responsible for a field sales force of 12 promoting products and selling custom
ized
solutions to a customer base that inclu
ded restaurants, country clubs, universities and
national accounts.
Participated in monthly and annual Trade Shows; coordinated and administered tr
aining
programs for the entire sales staff.
1984 - 1988 Power Products Co. (Distributor of Power Transmission Equipm
ent)
Charlotte, NC
Branch Manager
Directed all administrative functions for a distributor of electric industrial
motors and drives.
1981-1984 Duracell Battery, USA
Lancaster, SC.
One year internship covering all departments and aspects of battery manufacturi
ng which culminated into a department manager position over the Cathode Room. Re
sponsible for the hiring, terminating, and scheduling of shifts for 40 employees
and technicians.
EDUCATION
June 1980 Masters in Management
Hamilton College
May 1978 Bachelors in Business Administration
Hamilton College
May 1976 Associates in Business Administration
Texas Christian University
Military
United States Air Force-Honorable Discharge 1978