Sat, November 27, 2010 7:26:39 PM

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...
From:
Hank Acham <ggnewtime@hotmail.com> [Chat now]
...
View Contact
To: hafd3830@westpost.net
Hank A. Acham
hafd3830@westpost.net, or
1-610-704-4861 (main no.) ,
or occasionally at either :
, 1-347-228-1618 or 1-718-629-3632,or 3634
-all 24 hrs and leave messages with return means
of contacts.

Dear Hiring Managers / Personnel and Human Resources Division Staff:

Thank you for taking the time to view my most recent education/experience, and s
kills.
I know that with my combined several years customer service, office-administrati
ve, retail, manager trainee/regular manager, green energy, weatherization , cons
truction, business, and other combined skills that I have gained over the years,
I can be a great asset if given the chance to join and further assist your fine
organization. I also currently possess over one and a half to two years fairly
recent additional Business Administration/Accounting, and management / manager-t
rainee coursework ,internship /co-op and other practical experience earned from
my completion of my Associate's Degree in Applied Science(s),along with several
other factors aforementioned.I also most or fairly recently, acquired my Series
6 Health and Accident NYS Insurance/ Series 6 Producer's /Agent's License,as wel
l. I was able to impressively pass the examination on my first attempt. I was al
so a participant on the Dean's List / Honor Roll while at TCI - College of Techn
ology ,fairly recently during the 2005-2006 school year, as well as a partial Ma
rgaret Clifton Scholarship Winner during the course of my time spent enhancing m
yself while enrolled. These, along with my many other leadership and other achie
vements through the years , is just part of the reason why I know I have the pot
ential to help further add to the effectiveness of your organization.
I have currently submitted my information for the listing, or position(s) descri
bed, or most recently available. Since the combination of my most recent trainin
g, education, references, experience, ( and certification(s) if applicable for t
he position), in combination with my strong work ethic as well as other individu
al accomplishments, positive attitude, and team work skills, I know I have the p
otential to be a decent fit in the appropriate area(s) of your organization.
Please, if you require more info, references, or need to reach me, do not hesita
te to contact me at my two present/most recent e-mails, by postal mail, from the
address on one of my resume' versions, or by phone messages. I wish you and you
r entire staff the best, and thanks again. Please keep all my info on file for a
ny current or future applicable openings.

Sincerely,

Hank A. Acham
Note:AVAILABLE FROM JANUARY OR FEBRUARY 2011,AND ON; PLEASE, NO COMMISSION ONLY
OPPORTUNITIES; ALLOWANCE,DRAWER VS. COMMISSION(S) , SALARY,BASE,OR SIMILAR COMBI
NATION(S) ONLY FOR NOW,THANK YOU..!!!!

Hank A. Acham
ggnewtime@hotmail.com
hafd3830@westpost.net / 1-610-704-4861
( or sometimes at either : 1-347-228-1618 ,or 1-646-919-9947 )
500 E 42nd St
Brooklyn, NY 11203

Objective: To obtain a challenging customer service,assistant,manager,or account

-manager,broker-trainee,or other oriented position within the organization.
Education :
12/2005 TCI College of Technology New York, NY
Associate's Degree of Applied Science in Business Administration- Accounting
Dean's List / Honor Roll 2005 -2006 School Year /Margaret Clifton Partial Schola
rship Winner

License(s): Currently/most recently earned,or hold a Series 6 /

NYS Accident and Health Producer's or Agent's License

5-6 Most recent Experience(s)-even more/ or other references,or experience upon

request,interview(s),or contacts,Thank You.. / Professional References:

10/2010 - Present ( or most recently)- Aegis Communications

Group ,Inc. -
Temp/Seasonal Licensed Series 6 Health and Accident Producer/ Insurance
Agent and Customer Service -Other Rep New York,NY

Helped to handle a heavy -volume of customer service/other calls in a call cente

r environment; computer literacy,typing,phone,Microsoft software/administrative
type usage,other responsibilities;sales,marketing of company products.

Transferring calls,explaining and conveying vital information to customers, in a

high demand environment.

11/2009 - 09/2010 - Arbor Wecare / HRA -WEP Program Brooklyn, NY Clerical Admini
strative / Customer Service Aide-Work Experience Program Intern
* Typing of logs, meeting notes, statistical data and other reports for supervis
ors and members.
* Preparing correspondences, logs, and mail for staff and members on a weekly ba
sis.
* Filed, sorted , and reviewed documents, for member records and meetings.
customer service in a heavy phone, and
high volume call-center office environment.
* Assisted in typing and organizing weekly and monthly sales and other reports f
or
management .
* Helped to complete applications, mail-outs and other customer forms to explain
cost reduction and other pertinent services.

03/2008- 06/2008 Accent Energy/ Netpique ,Inc. New York,NY

Temp. / Seasonal Outside and Inside
Sales and Customer Services Executive Rep/ Asst. Account Manager-Trainee

* Assisted in both commercial and residential utility, Esco, other interrelated

accounts.
* Helped to do heavy appointment setting, follow-up calls, demos, in-person pres
entations.
* Educating and informing customers/clients of high-end products, plans, service
s,
paperwork and so on.

3/2006 - 12/2006 Lowe's Corporation Easton, PA

Inside Sales Associate/Customer Service

* Delivered vital customer service, sales, merchandising, pricing, and other

assistance to customers.
* Ordered merchandise to replenish stock from the internal company system.
* Sold additional product plans and coverage; as well as help to process
customer orders, credit card applications, and other transactions.
08/2005- 01/2006 TCI -College Co-op / Internship Program New York, NY
Manager -Trainee / Administrative -Other Intern
* Customer service, office-administrative, some work similar to secretarial,
sales, marketing, bookkeeping, and other important duties etc., etc.

11/2001 - 07/2004 NYPD (Traffic Division) New York, NY

Traffic Enforcement Agent Level II
* Traffic/other civil service safety ,directing ,enforcement, traffic stops ,cus
tomer service and
other pertinent duties.
* Assisted and covered various major NYC parades ,events, and other traffic safe
ty details.
* Performed traffic detours, summons, and other important patrols and customer s
ervice
activities

05/2003 - 10/2004 Primerica Financial Services Corporation Bronx, NY

Recruitment Manager / International Business Associate

Manager Trainee, interviewing, recruiting, heavy phone calls, administrative and
other
assistance; as well as some sales and marketing.
* Helped to review resume's, cover letters, and applications for prospective tea
m members.
* Assisted in educating and training co-workers, and customers about company pro
ducts,
training, and services .
03/ 2003- 08/ 2003 The Rockaway Bedding ,Inc. New York ,NY

Seasonal / Temporary Store Manager -Trainee

and Administrative-Sales and Customer Services Executive Professional

* Helped to perform important multi-task and high store responsibilities on a

daily and weekly basis; partly responsible while filling in for others on leave
or
other reasons along with my fellow co-manager-trainees, for all general store
opening, closing, and other operations; among other consistent high quality
responsibilities.

* Assisted with heavy phone, follow-up, customer /other orders, data-entry,

administrative, sales, and other duties in a challenging multi-million dollar
high -end and "Big-Box" retail and corporate chain environment while the
branch was phasing out, and downsizing / closing at the time,etc.,etc.
* Helped to assist customers and other managers and co-workers in numerous branc
hes
in my district, particularly on high -volume sales, holidays, and other peak tim
es.

9/1999 - 3/2000 The Sleepy's, Inc. Clifton, NJ

- (Seasonal/ Temporary)) General Store Manager - Customer Services and Sales Exe
cutive

* Retail ,business ,administrative, other high responsibility store manager trai

nee/professional
duties.
* Helped to verify and prepare daily, weekly, and monthly store goals, reports,
statistics, and
analysis , in a high -volume multi-milion dollar professional corporate atmosphe
re

* Helped to check inventory, process merchandise and store replenishment request

s as needed.

05/1995-05/1997 The Northampton Community College / Work Study -Intern Program

Library, Office-Administrative / Sales and Customer Services- Other Assistant

* Heavy phone, call-center customer service, retail ,some filing, bookkeeping an

d accounting
assistance help; the college Hampton Winds high-end restaurant / cafeteria.
* Mailroom, stock, preparation of computerized, card catalog, research , library
, and other
important institutional assistance.
* Processed computer catalog requests, memos, code number charts and other high
level
duties.

05/2001 - 11/2001 City of New York Human Resources Administration New York, NY

Provisional Eligibility Specialist -/Administrative, Executive, other

assistance, etc., etc.-(Level II)
* Performed various duties including verifying customer and client documents.
* Helped to interview and set appointments for clients and customers.
* Prepared reports, and helped to verify documents, information, as well as prov
ide additional
information and referrals as needed.

06/2000-07/2001 - The Wiz Corporation Union, NJ

Corporate customer service, sales, administrative-other assistance

* Assisted with customer service duties including heavy phone calls, follow-ups,
appointment
setting, referrals, data entry; retail , merchandising , and other important dut
ies and tasks.
* Sales, customer services ,networking, and up-selling service plans and coverag
e.
* Verified customer and client information, and processed credit card and other
requests.

9/1999 - 3/2000 The Sleepy's, Inc. Clifton, NJ

- (Seasonal/ Temporary)) General Store Manager - Customer Services and Sales Exe
cutive

* Retail ,business ,administrative, other high responsibility store manager trai

nee/professional
duties.
* Helped to verify and prepare daily, weekly, and monthly store goals, reports,
statistics, and
analysis , in a high -volume multi-milion dollar professional corporate atmosphe
re

* Helped to check inventory, process merchandise and store replenishment request

s as needed.
05/1995-05/1997 The Northampton Community College / Work Study -Intern Program

Library, Office-Administrative / Sales and Customer Services- Other Assistant

* Heavy phone, call-center customer service, retail ,some filing, bookkeeping an

d accounting
assistance help; the college Hampton Winds high-end restaurant / cafeteria.
* Mailroom, stock, preparation of computerized, card catalog, research , library
, and other
important institutional assistance.
* Processed computer catalog requests, memos, code number charts and other high
level