Professional Documents
Culture Documents
50
40
Percentage
30
20
10
0
offering better pay moving to Tier II Looking beyond Tie - up with Vocational courses others
packages and III cities graduates Institutes designed specially
Preferred recruitment sources
2 External 60 40
3 Both 69 46
80
69
70
60
60
No. of respondents
50
40
30
21
20
10
0
Internal External Both
Recruitment method used for internal sources
45%
40%
40%
35%
30%
Percentage
24%
25% 22%
20%
14%
15%
10%
5%
0%
Internal Job postings Promotion Employee referrals Employee development
programme
Factors which made recruitment difficult
60 54
50
No. of respondents
39
40
33
30
18
20
10 6
0
low salary
applicants
applicants
applicants
employers
Job pays
required
required
Lack of
Lack of
Lack of
offering
wages
higher
Other
skills
with
with
exp
40%
35% 34%
30%
25% 24%
Percentage
22%
20% 18%
15%
10%
5%
2%
0%
Candidates ignore the Lack of interest in Better opportunity Candidates Others
offer due to night BPO elsewhere demanding for high
shifts pay
80
72
70 66
60
No. of respondents
50
40
30
20
9
10
3
0
< = 10 101 – 10 151 – 300 Above 301
60 57
50
42
No. of respondents
40
30
20 18 18
9
10
6
0
Brand name Salary Infrastructure Better prospects Growth Low work
opportunities pressure
30% 28%
25%
20%
20%
Percentage
16%
15%
10%
10% 8% 8% 8%
5%
2%
0% Job fair
Advertisement
Internal job
Job sites
Employee
Consultancy
recruitment
Walk – in –
reference
interview
Campus
posting
50%
44%
45%
40%
35%
30%
Percentage
30%
25%
20%
15%
10%
10% 8% 8%
5%
0%
Advertisement Employee reference Job sites Internal job postings Consultancy
70
63
60
51
No. of respondents
50
40
30
20 18
12
10 6
0
Advertisement Employee reference Job sites Internal job postings Consultancy
60%
50%
50%
40%
Percentage
30%
30%
20%
16%
10%
2% 2%
0%
Excellent Good Moderate Bad Worst
80
70
60
No. of respondents
50
40
30
20
10
0
Very good Good Moderate Bad Very bad
70%
62%
60%
50%
Percentage
40%
32%
30%
20%
10%
6%
0%
Good Average Bad
70
63 63
60
50
No. of respondents
40
30
24
20
10
0
Satisfied Moderate Dissatisfied
60%
50%
50%
40%
Percentage
30% 28%
20%
20%
10%
2%
0%
0%
Very good Good Moderate Bad Very bad
70
60
No. of respondents
50
40
30
20
10
0
Increased recruitment Recruitment from non Improved pay and Retained existing staff
efforts traditional sources conditions
60%
50%
50%
Percentage
40% 36%
30%
20%
12%
10%
2%
0%
Less than or equal to 10 11 to 20 21 to 30 Above 31
90
80 77
70
No. of respondents
60
50
40 36
30
23
20 14
10
0
15 years of study 16 years of study 17 years of study Above 17 years of study
60%
50%
50%
40%
Percentage
30%
24%
20%
16%
10%
10%
0%
15 years of study 16 years of study 17 years of study Above 17 years of study
100 95
90
80
No. of respondents
70
60
50
40
30
30
20
18
10 7
0
15 years of study 16 years of study 17 years of study Above 17 years of study
45%
42%
40%
35%
30%
Percentage
25%
20%
16%
15%
12%
10%
5% 3%
0% 0% 0%
0%
Excellent Very good Good Moderate Poor Very poor Worst
Sources for urgent requirement of candidates
80
69
70
60
No. of respondents
50
40
30
30 27
24
20
10
0
Employee referrals Advertisement Job sites Consultancy
Critical where the most of the candidates are screened out
45%
40%
40%
34%
35%
30%
Percentage
25%
20%
15%
10%
10% 8% 8%
5%
0%
Group discussion Written test Voice and accent Technical round HR interview
Role of career path and growth aspects in attracting candidates
140
120
120
No. of respondents
100
80
60
40 30
20
0
Yes No