Perkasie, PA 18944 215.258.5180 (H) or 215.820.0644 (C) luf81f30@westpost.net or luhlman@aol.com TARGET: ACCOUNT MANAGEMENT AND BUSINESS DEVELOPMENT Enthusiastic, results driven and 6-figure generating sales professional with an accomplished background marked by measurable achievements in the field. Seeking to apply talents and abilities and make an immediate impact within Account Manag ement and Business Development. Keys to success include: * Quickly establish trust and rapport with clients for long-term, loyal relation ships that support sustained business growth and development. * Apply creative talents into targeted marketing and sales campaigns for phenome nal results. * Expert closer committed to a solution-based sales approach and a strong custom er focus. * Easily manage time, budgets, and resources to meet demanding business goals an d objectives. * Proven team player and valued and well respected trainer, coach, and mentor to others. * Established reputation for integrity, satisfaction, and results. CORE COMPETENCIES Key Account Management Partnership & Relationship Management Territory Expansion Sales & Marketing Advertising & Promotions New Product Marketing Needs Assessment Communications & Presentations Web Technologies Branding & Business Development Budget Administration Event Planning & Management Customer & Solutions Oriented Program Management Team Building Coaching & Mentoring Process Improvement Operational Streamlining Problem Solving Cost Containment Revenue Enhancement RELATED EXPERIENCE Fox Hollow Golf Club, Quakertown, PA, 2008 to 2010 GENERAL MANAGER Managed and directed staff of 30+ and provided operational oversight for daily b usiness plans, functions, and routines of an 18-hole public golf course property that included a driving range, pro shop, food and beverage concessions, and liq uor bar. Trained personnel on all operational policies and procedures that inclu ded food safety, quality assurance, and regulatory compliance. Worked closely wi th club members and general public on all golfing needs and services. Communicat ed with customers on special events and programs held at the country club such a s banquets and large golf functions for groups and organizations. Supervised acc ounts payables functions, accounted for daily sales receipts, analyzed cash flow , made bank deposits, and identified/addressed any shortages. LISA UHLMAN PAGE TWO
* Created, developed, and scheduled variety of advertising and promotional campa
igns/programs via print, website, cable TV ads, and social media that always att ained desired results. * Established and maintained quality client relations that resulted in increased club memberships and daily fee rounds. * Streamlined customer check-in process via state-of-the-art point-of-sale termi nals that reduced wait lines and enhanced member satisfaction. * Negotiated cost effective vendor agreements and insurance policies that substa ntially reduced operating costs. * Created and implemented course-wide recycling program that was eco-friendly, c ompliant with township regulations, and well received by all. * Designated as Director of Operations from October to April each year and assum ed full leadership role for all course functions in absence of owner. OTHER BUSINESS EXPERIENCE Coldwell Banker Real Estate, Doylestown, PA, 1987 to Present REAL ESTATE SALES AND MARKETING AGENT Consult with clients and facilitate the renting, buying, and/or selling of real estate property. Conduct research of property listings to become intensely famil iar with listed properties, review trade journals, and attend association meetin gs to stay abreast of ever-changing market conditions and property values. Inter view prospective clients to solicit listings and accompany prospects to property sites, quote purchase price, describe features, and discuss conditions of sale. Prepare real estate contracts and negotiate loans on property. Support and assi st buyer and seller in obtaining information/services for financing, repair, or appraisals. * Perform extensive marketing and advertising through mediums of postal mailings , networking, and online technologies for steady business growth and development . * Established and maintained premium client relationships that resulted in a lar ge volume of repeat and referral business. * Serve as a mentor and trainer to newly hired agents in the field on successful sales and customer service strategies. * Consistently recognized as a multi-million dollar producer resulting in multip le sales awards and accolades. * Received GRI Designation (Graduate, Realtors Institute) for advanced training and mastery of sales techniques. * Recommended for Assistant Branch Manager/Associate Broker position.
EDUCATION Bachelor of Arts, Communications Minor in Business Administration Shippensburg University, Shippensburg, PA