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John P.

Bernas
384 Ridge Road
Highland Park, IL 60035
Home 847-891-1066
Cell 847-891-1228
jbf81526@westpost.net

PROFESSIONAL SUMMARY
Forward thinking, uniquely qualified Operations Executive with 20+ years success
defining
strategic objectives and applying leadership skills to achieve dramatic bottom-l
ine results. Often hand-picked to lead projects of high complexity with difficul
t negotiations, win over skeptical clients and rescue troubled situations. Recor
d of achievement in 25 years at Motorola, driving $MM revenue increases, technic
al innovation, international expansion and department turnarounds. Broad experti
se gained through extensive global travel and diverse roles as CTO, Executive Di
rector, Senior Operations Manager, Project Director, Territory Business Manager,
Senior Program Manager and Product Development Manager. Consistently promoted a
nd awarded by management/government officials.
* Astute leader with abig picturea vision and an uncanny ability to stay on top
of all the details. Consistent success in developing the systems/processes to st
reamline corporate operations, drive growth, motivate/energize staff and enhance
profit performance.
* Outstanding relationship builder who rapidly gains the trust of key decision m
akers and works at the C-level to facilitate change and acceptance of new approa
ches.
* Strategic business sense with keen understanding of business priorities and to
p-level $MM budgeting, cost containment, strategic planning and process reengine
ering skills. Track record of managing operations and projects flawlessly.
* Charismatic team-builder and coach, adept at building multi-cultural and cross
-functional teams committed to quality, responsiveness and on-time project deliv
erables.

KEY COMPETENCIES
Global Operations/Administration Strategic & Tactical Planning
Budget/Accounting/Expense Control Business Process Reengineering
Staffing & Human Resources Sales/Marketing/Business Development
Global Supply Chain Vendor/Contract Negotiation
Change Management Information Technology
Project/Program Management Client Relationship Management

PROFESSIONAL CERTIFICATIONS
PMP - Project Management Professional

SECURITY CLEARANCE
Top Secret - inactive

PROFESSIONAL EXPERIENCE
IHS Africa, PLC, Lagos, Nigeria 2009 a" Present
Chief Technology Officer & Board Member
Direct IT operations for one of the largest telecommunications providers in Afri
ca with Vodafone, Zain, MTN, Etisalat, Nokia, Ericsson and Motorola as key clien
ts/suppliers. Oversee all 3 segments of company operations, Turnkey Site Impleme
ntation, Managed Services and Collocations, in Sub-Sahara Region (Africa, Nigeri
a, Ghana, Tanzania and Sudan). Manage 400+ employees/contractors, 100+ subcontra
ctors and $38MM budget. Principal contact for major customers and primary interf
ace to C-level management.
Key Accomplishments:
* Provided vision and direction for business expansion into wireless operators,
positioning company as a leader on the African continent.
* Met challenge of growing operations in areas of hostility and high risk, witho
ut available skilled personnel. Achieved earnings of 51%+ during a financial cri
sis.
* Play integral role in refinancing $60MM in loans and persuading investors to i
nject additional $750MM for business expenditure, requiring travel to Stockholm
and Johannesburg.
* Negotiated network-wide contracts with large network operators.
* Unanimously voted to serve on Board of Directors as Executive Director of comp
any.
Motorola, Inc., Schaumburg, IL 1983 a" 2009 25 years
Driving force in profitability, technology initiatives, global expansion and dep
artment/major customer turnarounds for Fortune 500 firm. Stellar career marked w
ith 10 promotions and numerous honors.
Project Director a" Santiago, Chile (2007 a" 2008)
Spearheaded implementation of first WiMax technology for global cable operator i
n Chile, directed team of 65 and 10+ subcontractors.
Key Accomplishments:
* Assumed control of project critically late and devised strategies to move it f
orward.
* Secured first WiMax license for commercial deployment valued at $200M.
* Built entire Network Services organization in 12 months with team of 60+.
* Led tense negotiations with customer to approve replacement of wireless techno
logy.
* Implemented Expedience 16 D technology as interim solution for RF coverage.
* Delivered project on schedule, avoiding $11M in penalties.
* Overall project saved $8MM while creating $120MM+ sales opportunity to Motorol
a, solidifying its presence in Latin America for future business.
Senior Operations Manager a" Johannesburg, South Africa (2006 a" 2007)
Chosen by senior management to lead Managed Services Network Operations in Afric
a, Europe and Middle East.
Key Accomplishments:
* Created/linked network of professionals to run Managed Services across regions
.
* Supported business development teams in securing contracts to manage customer
networks, then traveled to each region to implement an organization of skilled s
taff.
* Prepared budgets for every region and key customer. Developed processes for re
source mapping and escalation procedures supporting different technologies.
* Oversaw Managed Services for Etisalat/Mobily in Kingdom of Saudi Arabia.
* Fully engaged in the leadership of Managed Services Operations for Wateen in P
akistan during nationwide deployment of WiMax technology.
* Achieved 60% growth in revenue for the region, averaging 30%+ margins with $20
MM budget.
Territory Business Unit Manager a" Lagos, Nigeria (2003 a" 2006)
Took over Network Services Organization in Sub-Sahara Region, including deployme
nt of wireless networks, customer support, network services and sales.
Key Accomplishments:
* Built multi-functional operation to provide both local/regional support and st
ructured it into 3 teams: Project Management, Value-Added Services and Engineeri
ng.
* Secured 3 contracts with large network operators worth $190MM+
* Increased VAS sales by 80% and recurring annual profit by $3.5MM.
* Formally recognized by senior management in Spain with aBravoa Award for top s
ales.
Project Director a" Warsaw, Poland (2002 a" 2003)
Sent to rescue a collapsing project in which customer had requested removal of t
he entire management team. Led $15MM deployment of CDMA 1X technology, a first i
n the region.
Key Accomplishments:
* Within first few weeks, turned project around and developed new processes and
action plan focused on restoring customer satisfaction.
* Assembled engineering group that soon became the single European source of CDM
A technology support for the entire region.
* Led RF planning and site acquisition for seamless coverage.
* Won over customer, leading to network expansion business and permanent job off
er.
Project Director a" Kuala Lumpur, Malaysia (2000 a" 2002)
Jumpstarted under performing network operation in a 3-fold, dysfunctional organi
zation with negative customer perception, strong competition and threat of loss
of market share in Asia.
Key Accomplishments:
* Secured expansion for 1100 new sites totaling $128MM. Staffed team of 100+ and
personally led expansion through both West and East Malaysia.
* Delivered project in less than one year, improving network performance by 60%
and eliminating the competition.
* Unprecedented efforts were lauded by the Governor of East Malaysia and media.
Senior Program Manager a" South East Asia, Singapore (1999 a" 2000)
Senior Program Manager a" Rolling Meadows, IL (1997 a" 1999)
Product Development Manager a" Arlington Heights, IL (1995 a" 1997)
International Program Manager a" Schaumburg, IL (1992 a" 1995)
Implementation Manager/Lead Engineer a" Schaumburg, IL (1988 a" 1992)
Senior Field Engineer a" Arlington Heights, IL (1983 a" 1988)

LANGUAGES Fluent Polish, intermediate Russian

EDUCATION University of Phoenix, Phoenix, AZ


B.S./B.A., Double Major in Business Administration, 2002 a" 2005
George Washington University, Washington, DC
Post-Graduate Masteras Certificate, Project Management, 1998
Control Data Institute, Chicago, IL
Computer Technology, 1983
Mechanical Institute of Technology, Poland
B.S. Mechanical Engineering & Robotics, 1978

John P. Bernas jbf81526@westpost.net

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