You are on page 1of 3

DONALD BROOKS

Cell 337-591-3804
dbf568a8@westpost.net
PROFESSIONAL SUMMARY
Proactive, resourceful Operations Manager and Paramedic with
20+ years experience in healthcare administration, EMS,
occupational health, safety, remote medicine, case
management, conflict mediation and more. Substantial
expertise in the oil, gas and industrial service sectors.
Subject Matter Expert to organizations such as Chevron,
Tetra Technologies, ExxonMobil and Stonewall Jackson
Hospital. Over 10 years as Fire Paramedic at Chicago Fire
Department.
* Solutions-driven strategist with a talent for
accurately assessing complex situational challenges and
transforming a vision into actionable project plans.
* Seasoned executive resource whose capabilities
transcend operational boundaries. Broad skills include
budgeting, staffing, process improvement, regulatory
compliance, benchmarking, training, revenue generation,
marketing and project management.
* Exemplary team leader, managing change, mitigating
risk, resolving conflict and delivering outstanding results
in multicultural, offshore and high-risk environments.
PROFESSIONAL TRAINING
Critical Care Paramedic (CCREMT-P), National Registered
Paramedic, DATIA Certified Professional Collector & Trainer,
Behavioral Based Safety, Job Safety Analysis, BAT (Breath
Alcohol Trainer); H2S Technician and Instructor, Haz
Com,Remote Medical Program, Flight Paramedic, Incident
Investigation, Incident Command/Hospital Command, NAEMSE
Member (080445), EVOC. Rig Clerk, EVOC
PROFESSIONAL EXPERIENCE
INOTEK SAFETY, Houston, TX; 06/2010 - Present
OPERATIONS MANAGER
Recruited to establish a Medical Services Division in fast-
growing company whose clients include major companies such
as ExxonMobil, Shaw Group, BAE, Marathon and Veolia
Environmental Services.
KEY ACCOMPLISHMENTS:
* Within 5 months, created a vision for occupational and
medical services expected to generate $5.4MM in revenue in
2011.
* Implemented infrastructure that included
marketing/sales materials (Web-based and hard copy),
comprehensive market research, training matrix and
compliance (internal and government reports/spreadsheets).
* Built a sizeable recruiting pool and developed in-house
telemedicine program.
* Acquired profitable new partnerships, including a top
US hospital and trauma center.
* Invited to sit on panel contributing to development of
NOSAC recommendations regarding medical standards for the
offshore oil and gas industry.
TOTAL SAFETY, Houston, TX; 04/2008 - 05/2010
EMS MANAGER; 2 years 1 month
Devised turnaround strategies for a fragmented EMS Service
to become a national line of business servicing the oil and
gas industry. Worked across all lines of business and
internal/external customers to achieve a common goal.
Accompanied account managers on sales calls to discuss
clients' medical management needs. Personally handled any
conflict that arose between client managers and internal
staff. Teamed with clients, attorneys, managers and medical
staff to ensure HIPAA compliance.
KEY ACCOMPLISHMENTS:
* Positioned firm to have a major footprint, growing
revenue from $200K to $4.5MM.
* Increased paramedics from 4 to 24; mentored team and
drove continuing education efforts for medics to stay
competitive and reduce costs/accidents.
* Secured $2.5MM contract with International Alliance
Group after presenting comprehensive proposal to their
Senior Management Group.
* Trained and coached sales force on new business line.
* Streamlined operational processes and created inventory
and tracking controls.
* Slashed cost of medical package by 45%.
* Completed inventory project achieving 100% compliance.
* Always met clients' acute staffing needs on locations
and projects.
* Developed advanced paramedic program to improve remote
medical care.
WORKCARE, INC., Anaheim, CA; 07/2007 - 04/2008
OCCUPATIONAL HEALTH PROJECT MANAGER; 9 months
Supplied leadership and oversight of projects ranging from
technology implementation and policy and procedure
development to site audits, RFP evaluation and paramedic
training. Clients included Rio Tinto MinesBorax and NASA
(member of 2-person team evaluating medical request for
services).
KEY ACCOMPLISHMENTS:
* Led paramedics in on-site audit at largest Borax mine
in the US.
* Developed policies/procedures for on-site and remote
medical care, including breach of medical protocol,
pharmaceutical policy, patient care reporting, drug testing,
ethics and behavior, scene management and telemedicine
guidelines.
* Set up business model to be scalable, repeatable and
maintain volume.
* Designed and wrote 20+ forms for daily reporting,
clinic tracking, inventory control, equipment inspection,
case management, crew changes, medical waste disposal,
narcotics log, emergency response incident, orientation,
treatment algorithm, etc.
* Presented seminar on weapons of mass destruction at a
national HR conference.
SECORP/ENTECH, Lafayette, LA ; 2005 - 2007
OFFSHORE PARAMEDIC/H2S TECHNICIAN; 2 years
Provided critical support to oil and gas customers,
including training, H2S and air service, remote medical
care, emergency services, night safety and rental equipment.
KEY ACCOMPLISHMENTS:
* CHEVRON: Built and managed a medical site after
Hurricane Katrina with 250 workers. On a daily basis
evaluated environmental and personnel conditions,
health/hygiene and hazards. Treated illnesses/injuries and
facilitated medical evaluations.
> Suffered no fatalities and prevented disease spread
through water testing, food monitoring, personal sanitation
procedures and chemical control treatments.
> On-site medical resource for over 45 days with no
relief.
* Thoroughly inspected and maintained H2S systems on
large drilling and production platform, including sensors,
compressors and breathing devices. Conducted H2S training
classes and managed 24/7 personnel evacuation lists.
* Performed daily maintenance of SCBA and breathing
devices for 130 units.
PRIOR EXPERIENCE 1981 - 2005
Transport Paramedic, Stonewall Jackson Hospital, Lexington,
VA
Offshore Paramedic, ENTECH, Lafayette, LA
Healthcare Administrator, Medcor- Heavy Industry (scrap
metal)
Cardiac Monitor Technician, Meriter Hospital, Madison, WI
Fire Paramedic, Chicago Fire Department (nominated for Award
of Valor)
TECHNICAL SUMMARY
PC/SOFTWARE: Windows, MS Office Suite, PowerPoint, DIMS,
Well View, Macintosh
EQUIPMENT: Cross Vent III, Eagle Vent, EZ IO, Rauch
Quick Trach, Zoll M Series, Mini-Med Pump, Life Pak 12, MRL,
Pro Pac, Pressure Infuser, Extrication devices.
Communications equipment and radios, SCBA, MSA gas detection
devices, Compressors, Cascade Systems, Life Saving
Equipment, NORM monitoring, and Confined Space Rescue
Equipment
PROFESSIONAL CERTIFICATIONS
HS&E: Safe Gulf, HAZWOPER, Rig Safety and Training
Technician, TWIC Lock Out Tag Out, Confined Space Entrant/
Attendant, Fall Protection, Haz Com, H2S Training, Water
Survival (Huet), DATIA Collector/Trainer, BAT,
EMS: ACLS, PALS (expired) & BLS Instructor, Remote Medical
Specialist, PHTLS, Medic First Aid/AED/CPR Instructor, EVOC,
Critical Care Paramedic, Remote Medical Paramedic,
Louisiana Licensed Paramedic, National Registered Paramedic
EDUCATION
Concordia University
B.A., Health Care Administration, expected 01/2011
University of Iowa and Loyola Hospital
Critical Care Transport Paramedic/Paramedic Training Program

You might also like