Professional Profile for:

Christopher Irby
678-508-0695 begin_of_the_skype_highlighting              678-508-0695    Â
Cirby01@hotmail.com

Professional Summary:
Over 10 years of experience in system implementations (Desktop Applications, Con
verged Network Services, telecommunications , Wintel Administration and support)
.
Education & Certifications:
DeVry University—Decatur, GA expected
graduation 2011
BS, Technical Management
Dekalb Technical College—Clarkston, GA
1993
AA, Computer Science
CCNA Training
Technical Skills:
UNIX, HP-UX, Linux, AIX, SSH, SSL, FTP, Cisco CallManager, Windows NT/2000/2003/
2008/XP, DHCP, DNS, SMTP, SAP-FICO, HTML, Javascript, Active Directory, Blackber
ries, Treos
Professional Experience:
Clearwire—Atlanta, GA
11/09 to 10/10
Technical Support Architect—contract
• Configuration and Troubleshooting of Complex Voice Networks.
• Working knowledge of wireless architectures including GSM 2G and 3G, Wimax, LTE
and TCP/IP intra networks.
• Responsible for preparing and executing UNIX Shell scripts, and controlling/oper
ating systems in Linux/Unix distributed environment for the live 3G network.
• Knowledge of Internet protocols and services (TCP/IP, WWW, FTP, TELNET, NFS, SSH
, SSL, etc.).
• Knowledge of TCPdump, WireShark, CiscoWorks, and other network monitoring and ma
nagement technologies.
AT&T—Atlanta, GA
6/09 to 10/09
Unix/Linux Support/Architect—contract
• Responsible for operating, configuring and administering Linux/Unix Servers.
• Possess in-depth knowledge of secured transmission protocols with experience usi
ng SSL and SSH on Unix/Linux distributed environments.
• Utilize applications software in support of the managed hosting services (backup
services, security services, network services, etc.).
• Performed Linux/Unix administration including assisted customers with troublesh
oot and resolve disk quote related issues, assisted email administrators with qu
estions and resetting of passwords and Setup new user IDs and auto-forwarding.

Zep, Inc.—Atlanta, GA
2/06 to 3/09
Unix/Windows Support
• Responsible for supporting and managing HP-UX systems, and managing image-instal
l software (Symantec Ghost), Windows XP, Microsoft Office Applications, and Syma
ntec Anti-virus.
• Windows 2008/2003 Servers administration in Active Directory
• Knowledge of both SAP BI/BW DataSources and Generic DataSources, Knowledge of th
e LIS cockpit, Knowledge of how to extend existing DataSources, Experience gathe
ring requirements then architecting solutions (DSOs, Cubes, Reports, etc).
• Experience supporting servers, desktops, laptops, applications, printers and rou
ters.
• Knowledge of basic ABAP programming
• Configuration of the following areas within SAP FICO module: accounts payable, a
ccounts receivable, general ledger, controlling, new GL, integration with sales
and distribution, and integration with project systems.
Home Depot—Atlanta, GA
2/04 to 1/06
Hardware Engineer
• Provided remote telephone support for 2500 store locations on POS Servers, Infor
mix based applications and infrastructure.
• Performed Storage Hardware support on HP UX Servers.
• Experience with the following operating systems: Microsoft Windows 9X NT, 2000,
2003, 2008 and XP, WePOS, POS Ready and DOS.
• Entering employees, running reports, and troubleshooting issues in the Kronos S
ystem
TeK Systems/Weather Channel—Atlanta, GA
9/03 to 2/04
Telecom Specialist—contract
• Experience with the Nice Perform Call monitoring system and Windows Server 2003
• Manage and Support Avaya S8XXX, CMS, Modular Messaging, and Message Networking S
ervers.
• Maintain relationships with vendors and business units
• Phone Systems installation and configuration, network integration, configuring h
unt groups, coverage groups, coverage paths, auto attendant and skills setups

E-Share—Atlanta, GA
7/00 to 8/03
Support Engineer
• Provide administrative support and maintenance of Aspect Conversation and Unifie
d IP dialer and Nice Performance Call monitoring systems
• Working knowledge of Perl, UNIX shell scripting, and command line tools.
• Responded to escalated trouble reports, assumed ownership of issues through reso
lutions; documented problems, resolutions and future preventative measures; cond
ucted Root Cause Analysis; worked with other technical teams on problem resoluti
on.
• Ran SQL queries to resolved issues with Crystal Reports
• Experience with ProComm and HyperTerminal emulation products
• Responsible for installing, configuring, maintaining and troubleshooting an UNIX
(AIX) environment running on IBM RS 6000 Series hardware.
Practiceworks—Atlanta, GA
7/99 to 7/00
 Telecom Specialist
• Responsible for modifications to the date and time displayed on Device connected
to the Mitel SX2000 PBX.
• Supported Telco vendors on all circuits’ problems (from 56k circuit, frame relay, T
, DS3, OC3, OC12) and provision ATM circuits.