SUMMARY PROFILE:

A proven professional with over ten years of experience working within the busin
ess and banking fields; including customer service, retail and corporate bank of
fice support, sales and instruction. Successful experience in team management wi
thin a highly competitive market segment. Proven ability to work collaboratively
within a team of retail and corporate professionals to accomplish stated tasks
and objectives. Strong training and presentation skills used in the instruction
and management of teams. Extensive knowledge of relationship building. Ability t
o work and communicate effectively with internal and external customers. Strong
competitive drive and work ethic to succeed. Established network of contacts wi
thin Spanish banking market.
EDUCATION: Universidad de Barcelona ; Barcelona, Spain
Degree of Geography, 1999
WORK EXPERIENCE:
2003 to Present CAIXARENTING SAU (La Caixa Branch Renting & Leasing); Barcelona
Supervisor de Gestores de Centros de Empresa/ Head Business Agents (2005-Present
)
*In 2005, promoted to Supervisor de Gestores de C.E. with responsibilities for m
arketing leasing & renting products to customers.
*Attended and successfully completed formal training in order to effectively tra
in teams, perform strategies and sales plans and recommend and present appropria
te financial devices.
*Guided and directed a team of 10 Business Agents to fulfill functions of manage
ment accounting on corporate level.
*Provide support and follow up for the external sales team.
*Responsible for ongoing development and delivery of sales and product training
in conjunction with the product development group.
*Develop and implement sales initiative programs to drive sales and product goal
s.
*Responsible for direct reporting to Head of Department.
*Supervise and train new employees.
*Responsible for building and utilizing financial models.
Gestor de Centros de Empresa / Business Agent (2003-2005)
*Sales and marketing of financial bank products, such as renting and leasing to
private clients.
*Provide support and education to customers concerning fund availability bank pr
oducts.
*Study financial trends and results to perform analytical reports to management
and Head office.

2000 to 2003 REPSOL BUTANO, S.A.; Barcelona

Contable Junior/Junior Accountant
*Handle the complete accounting cycle, including opening, posting entries and cl
osing of accounts and preparation of various accounting reports.
*Handle tasks related to cash disbursement and cash reconciliation.
*Prepare sales invoices, refund and agency commission checks.
*Take care of telephone inquiries and manage all writtencorrespondence.
COURSES AND AWARDS:
*Reconocimiento a la labor y dedicacion/ Recognition of the work and dedication
(Caixarenting Convention 2009)
*Tecnicas de venta y negociacion/ Sales and negotiation techniques (2010)
*Gestion Eficaz del tiempo/Effective Time Management (2009)
*Desarrollo de competencias en la gestion y atencion telefonica/ Development of
telephone management skills (2008)
*Certificate in English (International Language Conference 1994
*Preliminary English Test (University of Cambridge 1993)
*Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Po
werPoint, Microsoft Outlook Express
*Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP.
*SAP
REFERENCES AVAILABLE UPON REQUEST