LAKEYA HUNT

* Alexandria VA 22304 * (703)843-1951 * lhe47fde@westpost.net

HUMAN RESOURCES
Experienced in HR, administration, office management, Military and private indus
try employee federal regulations, customer service, call center, data entry, tra
vel, budget, training, advisory, communication skills verbal/writing, briefing a
nd conducting presentations, records management, supply ordering, confidential r
ecords, employee recruitment, employee benefits, conflict resolution, policies a
nd procedures.
KNOWLEDGE/ SKILLS
Employment Law
Maintaining Databases
Processing Personnel Actions
Vacancy Announcements
Training Staff Recruitment
Benefits Administration
Job Offers
Orientation & In-Processing
Compiling documents /memorandums
Pay Setting
Document Review
HR Policies & Procedures
Job Analysis
Basic Qualifications
PROFESSIONAL EXPERIENCE
Department of Defense - Arlington, VA
Supervisor: Robin Anderson (703) 604-6176
Lucinda Lewis (703) 604-6184
HR Technician YB-02 2008 to Present
Perform daily HR Staffing, Recruitment and Placement, Administrative, and In-Pr
ocessing Procedures within the daily support and assistance of Secretary of Defe
nse Employees, classification division and Federal Administrative Officers and D
oD Management.
Serve as interface between selectee's, DoD Management, Admin officers, Classific
ation unit and Security department.
Create, modify, process and update Request for Personnel Actions (RPA).
Coordinate, manage, establish and provide guidance for selectees throughout Fede
ral Security process. Manage multiple case files to include reviewing and evalua
ting a variety of records to include medical documents, employment records, tran
scripts, resumes, income, LES ,pay stub documentation, I9's, clearance memo's, T
SP loan forms, DD214's, Military preference, retirement documentation, benefit f
orms, and all other to compile of the Official Personnel File.
Recruitment via email and telephone using Placement Principles to fill a wide Va
riety of Job vacancy/vacancies and or hard to fill positions. Compile, review, e
nter Data from PPP-Displaced Employees Program, Certification processing, and or
recruitment actions that apply to Human Resource Regulation and Federal code CF
R.
Review, verify and compile salary of selectees through pay memo approval, budget
control and funds management. Ensure chain of signing authority is in agreemen
t and salary is within compliance standards. Order supplies to include office e
quipment, computer software, paper goods and all other requested items within th
e WHS budget. Point of contact for multiple gaining and losing Federal agencies
. Routine contact with various Federal Government agencies, Navy, Air Force and
Army to request complete and compile transitioning of Federal Employees. Key Ind
ividual for supportive OSD Federal agencies and work groups.
Provide technical advisory, advice and guidance on a full range of staffing, hir
ing flexibilities, recruitment Incentives, classification, and pay administratio
n, employee benefits (TSP, Non Federal Credit Leave, retirement, pay issues, and
administrative procedures to various Offices of the Secretary of Defense (OSD)
and Washington Headquarter Services clients (WHS) Technical ability to provide i
mplementation and training in a range of civilian personnel support services. Ap
point schedule B employees, verify official transcripts.
Advise, Interpreting policies and procedures for agencies supported such as (Int
elligence, DSCA, Policy, WHS Misc, Comptroller, OGC, NII, OUSD various, OMC, Whi
te House Commissions, OEA, DLSA, ASD, P&R, USDI, Court of Appeals PA&E, DSS and
many others.
Responsible for organizing and processing all Military, Navy and Air Force CAO t
ransfers. Prepare and communicate in writing the request of release dates and gu
idance to customers, admin officers and selectees to include in-processing polic
es and timelines.
Develop, initiate and innovate work around solutions for Entry on Duty sessions.
Typing documents 55-60 wpm.
Gather, Edit and Manage Official Personnel Folders (OPF). Supply pick up SF-50 t
o losing agency.
Conduct site visits and weekly status meetings. Rate and rank applicants with Ba
sic Qualifications and or superior qualifications, time in grade/specialized exp
erience.
Daily follow up and responses to inquiries to include questions and concerns reg
arding EQUIP Security procedure, corrections and classifying of Position builds.
Salary setting, staffing process and or technical staffing questions. Communica
tion with selectees throughout Administrative process to include rules of HR pro
cedures, identify problems provide advice or address questions of concern with t
he ability to develop a solution when regarding completion of procedures.
Manage and control Suspense control data and Event history to ensure proper date
s and effectiveness of staff actions.
Facilitate/ Brief Federal EOD (Entry on Duty) process.
Retrieve data, correct data, Data entry, use of automated computer systems and d
atabases.
Functional responsibilities daily include use of proper English, effective commu
nication, interpersonal skills, and proper presentation of facts in support of t
he Human Resources Directorate. To maintain a professional relation / relations
within the office staff and with individuals outside the immediate work group a
nd or unit.
Compile and complete Non Federal Leave Packages, relocation, recruitment which i
ncludes analyzing and reviewing the classified position description to see if pr
ior experience is relevant to the major duties of PD, Recruitment request, sensi
tivity and hiring mission.
Process and completion of SF-75 request. Prepare and forward to gaining office
or DEU unit through use of computer, Microsoft office.
Follow consistent rules and regulations concerning recruitment set forth
by the Office of Personnel Management. (OPM)
Usage of merit Placement Concepts used to Recruit and fill Federal USA Job Vacan
cy / vacancies
Usage of Automated Systems, DCPDS, MODERN, RESUMIX, USA JOBS.
Processing of Technical positions, Career, Temporary, Excepted service, Merit pr
omotions, Not to exceed (NTE), Reassignments, Separations, promotions, Pay Adjus
tments and VRA Appointments.
Daily operation, control and management of confidential high secure files and in
formation.
Creates and or modify job opportunity announcements, drafting skills, position q
ualifications, and KSA's (Knowledge, Skills, and Ability). Extend and provide qu
ality customer service to applicants as well as gaining Agency POC.
Prepare reports; audits and review to include excel spreadsheets, word documents
, written correspondence, control data, charts and graphs and or weekly agency s
tatus reports. Audits include OPF audits, file audit, referral list and PD audit
s (position numbers, sequence accuracy).
Research Code of Federal Regulations, (CFR) Personnel Policies/Procedures, to in
clude NSPS, GS, DCIPS, and AD regulation and pay scales.
Prepare EOD packages to include offer letter, affidavits and benefit forms.
Act and serve as EOD liaison, communicate with New / Transfer employees. Explain
and identify Policy and Procedure of WHS / DOD. Greet and complete employee for
ms and in-processing.
Walter Reed Military Medical Base - Washington, DC
Military HR Benefits Personnel Specialist 11/2007-4/2008
Oversee and perform a variety of administrative duties in support of
Military personnel. Assist with entry into the service through separation and/or
death. Assist walk-ins. Arrange appointments. Counsel Military families on deat
h benefits.
Creating, reviewing, drafting, correcting, and distribution of sensitive personn
el records and effects. Preparation and managing dissemination of orders. Coordi
nating travel, manage office supply budget and or moves. Analyze and present fac
ts through spreadsheet format. Review management concepts and documentation.
Research records, policy, directives, regulations and/or other military
historical documents to verify accuracy of records or determine benefits eligibi
lity.
Brief and or counsel members and/or their family in groups or individually.
Greet and assist with completion of forms to and / or apply for Retirement benef
its.
Answer and screen telephone calls; receives and assists visitors; and schedules
appointments or meetings. Resolves complex questions and problems and fields inq
uiries from high-ranking officials and/or dignitaries. Maintain paper and comput
er files. Management of Retirement files and secure confidential documentation.
Assist with various projects. Daily practice of HR admin functions to include be
nefits.
Time keeping, Coding and Processing of Military actions.
Responsible for Special Studies Sensitive projects involving structure, new poli
cies and personnel management.
Served as Advisor, maintained Key relationships with senior leadership in suppor
t of my work group and various Federal and Military contacts
Prepared written correspondence for management approval
Drafting and formatting of Army retirement documentation, personnel actions, and
all uniformed request.
Daily operations of confidential high secure files and information.
Prepare reports, to consist or include excel spreadsheets, word documents, chart
s and graphs.

USPS Postal Headquarters - Merrifield VA.

Executive Administrative Assistant III Facilities and Human Resources Department
5/2002 - 1/2003
Main duty / function - Provide Executive Secretarial and Administrative
Personnel services. POC in HR department for new employees and contractors. Empl
oyees file management, completion and badge processing.
POC for USPS Inspection Services Investigation unit. Assist with the completion
of Equip process to include new Employees and Contractors. Time and attendance
entry for contract employees / Update new employee records and roster on USPS In
tranet. Assist with organization of new employees, emergency contacts, and emplo
yee folders.
Answer multi phone lines; refer messages, backup IT Help desk assistant.
Answer calls, assist with user's problem and refer to IT technician through tick
et or email.
Provide support services to vendors (Lockheed Martin, Northrop & Grumman, AT&T,
Serco,) and citizens within facility issues or maintenance. Assist with buildin
g and facility service calls and support, sign and approve maintenance service t
ickets.
Coordinate daily lobby operations and procedures. Serve as primary contact for d
aily communication to include personnel policy and HR practices.
Mange supply room, order supplies per request of HR management and contractors.
Greet visitors, first point of contact for public. Provide customer service, gre
et and support new staff with any or all Inquires. Assist new employees with fac
ility information and detail.
Schedule appointments and conference usage. Notarize documents.
Assist managers with various projects and spread sheets. Monitored and maintaine
d an effective coordination of changes to ensure readiness of management schedul
es and senior officials.
Coordinate parking and other Headquarter or facility related needs. Manage and d
istribute parking decals.
Mange, review and reconcile accounts receivable tickets and prepare accounts pay
able ticket for USPS Headquarters Finance department.
Time and attendance entry for contract employees / Update new employee records o
n USPS Intranet Assist with organization of new employees parking and badge proc
essing
Drafting, formatting and data entry of address changes, and personnel updates.
Assist and or host various meetings and briefings to include contract arrangemen
ts.
Update directives per direction of management.

Division of Child Support Enforcement - Fairfax, VA

Intake Specialist/Call Center Rep February 2000 - November 2004
Served as primary Liaison and Case Manager to interview clients, conduct detaile
d investigations to locate absent parents, verify employment, and determine asse
ts and negotiate out of court settlements and agreements with non- custodial par
ents. Monitored case performance, calculated arrears, reviewed financial data an
d negotiated in court hearings. Review of case progress, referred delinquent cas
es for appropriate enforcement actions and expedited payment plans. Conduct rese
arch, collect data, summarize, and analyze confidential information and identify
solutions. Brief parents, attorneys, state representatives. Monitor support cas
es and make recommendations to other field offices and customer support.
Responsible for answering 200-300 incoming calls daily. Complete expense reports
. Provide quality customer service. Assist with walk-in clients. Counsel employe
es through training, directing techniques, workload problems, and challenging wo
rk assignments to include irate customers.
Daily Supervision of 5 call center operators, monitoring performance, while prov
iding guidance of policy and procedure applicable to Virginia State Child Suppor
t Regulations.
Event History updating and/or case date entry after walk-in visits and/ or call
center calls. Background checks, Investigations, Enforcement of Wage withholding
s. Provide customer service to new clients and / or existing families. Advise pa
rents of employment vacancies, career fairs and employment training.
Prepare documents and reports.
UCAP, Shepherds' Cove Family Shelter - Fairfax, VA
Executive Assistant of Program Director June 1998 - January 2000
Served as Executive Assistant to Shelter Director, Serve as a case manager for 2
0 to 25 residents. Developed and monitored resident centered service plans consi
stent of the individual goals. Conduct intake and discharge interviews, assess f
or homeless status and current violence and substance abuse. Established and mai
ntained linkage with other social service, health and mental health agencies, in
cluding county representative and coordinator. Analyze family assessments and de
velop Individual service plans. Provide client-centered counseling focusing on t
he here-and-now. Listen, respond and engage in problem solving. Identify symptom
s and assist residents in self-management skills for illness and substance abuse
. Facilitate weekly tenant meetings and monthly community meetings. Prepare and
brief/manage career fairs, prepare and arrange job interviews, prepare resumes f
or tenants, recruit vendors and private industry employers Established goals to
lead to sufficiency and stability. Participated in weekly staff meetings be will
ing/able to address issues that relate to co-worker communication, collaborate/d
eliberate on resident review and agency management. Make recommendations for fut
ure needs, placement programs, employment, and advise of new initiatives, change
s, family options and workforce development. Assist tenants in the use of public
transportation; transport tenants to appointments and shopping etc. when approp
riate. Other duties as assigned by the Program Director.
EDUCATION
NOVA - COLLEGE COURSES COMPLETED
USDA GRAD SCHOOL- COLLEGE COURSES COMPLETED

Trainings/Certifications
Modern, DoD Anti terrorism (AT) Level I Awareness Training Records Mgmt Training
, DCPDS Training, Benefits/Records EOD Training, E Verify, Basic Staffing and Pl
acement, Coding and Processing, Priority Placement Program, Interview training,
Part (1) Executive Office Skills, Customer Service, Communication in the Workpla
ce, Front desk star, Accounts receivable, Understanding Leave and earning statem
ents, Job Analysis/Qualification standards Training, Understanding the Code of F
ederal Regulations, Processing Garnishment Orders, GS Pay setting, Typing