Susan Mitchell 12897 Copperfield Lane, Madison Alabama 35756

(T) 256-337-0526 (C) 256-337-0526 (E) smdfbe86@westpost.net

Career Overview
Registered Medical Assistant/Coding Specialist with 19 years of experience in Me
dical Office settings. Clear understanding of ICD-9 and CPT codes, office and ho
spital coding, as well as knowledge and experience in business office protocols.
Skill Highlights
*Extensive experience with billing insurance companies for reimbursement.
*10+ years of experience providing administrative support.
*5+ years experience in a fast-paced, deadline-driven environment
*Team building
*Administrative operations
*Experience with physician billing in: cardiology, OB/GYN, family practice, orth
opedics
*Excellent communication skills
*Strong Customer Service Skills
*Accomplished computer and keyboard skills
*10-key proficient
*Spreadsheet creation, entry and formulation
*Minute taking
*Skilled in QuickBooks accounting software
*Highly organized with superior attention to detail
*Planning/Coordinating
Core Accomplishments
Operations
*Collaborated with nurses and doctors to ensure smooth work flow and efficient o
rganization operations.
*Accountable for all operations of busy office, including reception, scheduling,
and switchboard.
*Management Support:
*Ensured smooth operations by supporting executive team.
Professional Experience
10/2009 - 06/2010
Huntsville Cardiovascular Clinic Huntsville, Alabama
Billing Specialist
Review, enter and process all office charges
process all insurance claims and review denials and corrected claims as needed
process all insurance and patient correspondence as needed
entered and corrected demographic information, insurance information and provide
r information
process refunds as needed
notate all phone calls, changes and data updates as changed or corrected in soft
ware
month end reports
statements
10/2008 - 07/2009
Dr Patrick J. O'Neill MD Madison, Alabama
Medical Assistant
Assisted in all areas of patient care including data entry, receptionist duties,
file organization as well as all outgoing laboratory testing
Located, checked in and pulled medical records for appointments and incomplete p
atient charts.
Organized charts regularly in accordance with physician's policy and procedures.
Posted patient test results in online database for physician and patient retreiv
al.
Updated patient accounts and information on a daily basis.
All patient care including venipunctures, x-ray, injections, office surgeries an
d procedures.
11/2006 - 08/2008
Dr Jerry M Graham MD Huntsville , Alabama
Billing Specialist
06/2000 - 11/2006
Pikes Peak Cardiology Colorado Springs, Colorado
Billing Specialist
Education
2006
Practice Management Institute, Colorado springs , Colorado, USA
Medical Coding
Certified Medical Coding
1991
Denver Technical College, Colorado springs, Colorado, USA
Medical Assisting/Medical Administrative Assisting
Bachelors
Honors: 4.0 GPA
*18 relevant units
Courses include Keyboarding, Business Mathematics and Report Writing
Keywords
Medicare, MS Word, MS Excel, MS Outlook, reports, documentation, medical billing
, insurance billing.